Spirit Airlines Cancellation Policy

Flight cancellations can be frustrating and costly, but they don’t have to be. This page brings you up to speed with the nuts and bolts of Spirit Airlines cancellation and will help you save time and money should you end up having to cancel your flight (or change it).

If you’ve booked a flight on Spirit, or plan to in the near future, here’s everything you need to know about how a Spirit Airlines cancellation works and how you can get a refund. 

Spirit Airlines Cancellation Policy—How to Get a Full Refund 

According to Spirit Airlines cancellation policy, all tickets are non-refundable. However, you can cancel your flight and get a full refund under the following conditions: 

  • You cancel your flight at least 60 days before departure.
  • You cancel within 24 hours of booking and your flight departs at least 7 days later.
  • Your flight is cancelled.
  • Your flight is delayed by more than 2 hours
  • Your flight is rescheduled and the new flight doesn’t suit you. 
  • You cancel a ticket booked for travel by March 31, 2021.
  • Any special circumstances prevent you from catching your flight—such as the death of a passenger/immediate family member, serious illness, jury duty, etc. (subject to documentary evidence and Spirit Airlines agreeing to it).

In all other scenarios, you will be charged a cancellation fee, depending on when you cancel. 

Spirit Airlines 24-Hour Cancellation Policy

Spirit Airlines’ 24-hour cancellation policy allows you to cancel your flight ticket within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

If you cancel your flight booking within 7 days of travel or more than 24 hours after purchasing your ticket, you will pay a cancellation fee

Spirit Airlines Cancellation Fee

Spirit Airlines cancellation fees depend on when you cancel your ticket, as shown in the table below.

Cancellation TimeCancellation Fee
Within 24 hours of purchase 
(if purchased at least 7 days before departure)
USD 0
60-plus days before departureUSD 0
59 – 15 days before departureUSD 39
14 – 7 daysUSD 59
6 – 0 days before departureUSD 79
Note. Spirit Airlines cancellations can be made up to 1 hour before departure, subject to a cancellation fee of USD 79.

Spirit Airlines Cancellation Policy for Standard Tickets

Spirit Airlines’ cancellation policy for standard ticket holders states that if you want a full refund, you must either cancel within the 24-hour window or at least 60 days before departure. If you cancel outside of these timelines:

  • You will be charged a cancellation fee, depending on when you cancel (see table above).
  • Your refund will be issued as a Reservation Credit for future travel on Spirit Airlines.
  • The Reservation Credit can only be used by the passenger to whom the credit was issued.

Remember, you can cancel your reservation on Spirit Airlines up to 1 hour before departure, but you’ll be charged for it.

Spirit Airlines Cancellation Policy for Award Tickets

Spirit Airlines’ cancellation policy for award tickets is similar to that for standard tickets. If you cancel outside the 24-hour window, you will be charged a cancellation fee based on your departure date. 

  • You will be charged a cancellation fee, depending on when you cancel (see table above).
  • Your refund will be redeposited into your account. 

Remember, you can only cancel award tickets by phone. 

Spirit Airlines Change Flight Policy

How does Spirit Airlines change flight policy work?

Per Spirit Airlines flight change policy, you can make changes to your flight booking up to 1 hour before your flight’s departure. However, you’ll be charged a change fee as shown in the table below. 

You can change your flight booking without being charged a change fee if you meet the following conditions: 

  • You change within 24 hours of booking for a flight that departs at least 7 days later. 
  • You change your reservation at least 60 days before your flight’s departure.
  • You’re holding a Flight Flex option and you change at least 24 hours before departure. 
  • You’re holding a Bundle It combo (which includes Flight Flex*) and you change at least 24 hours before departure.
  • Your flight is delayed by at least 2 hours.
*Spirit Airlines Flight Flex option allows you to modify your itinerary once for free. You can purchase this option online (or through your travel agent). If you purchase the option online, you will see it on the Extras page. 

In all other cases, you will have to pay a change fee based on your departure date as shown in the table below. 

Spirit Airlines Change Fee
Type of TicketChange TimeChange Fee
Standard / Award TicketWithin 24 hours of purchase 
(if purchased at least 7 days before departure)
USD 0
60-plus days before departureUSD 0
59 – 15 days before departureUSD 39
14 – 7 daysUSD 59
6 – 0 days before departureUSD 79
Flight Flex / Bundle It ComboUp to 24 hours before departureUSD 0
Same-Day ChangeUSD 99

Spirit Airlines Change Fee—Standard and Award Tickets

Spirit Airlines’ change fee for standard and award tickets depends on when you change your flight booking. To avoid paying a change fee, you must either modify your booking within the 24-hour window or at least 60 days before departure. If you change outside of these timelines:

  • You will be charged a change fee ranging from USD 39–99, depending on when you change (as shown in the table above).
  • If your new flight is costlier, you’ll have to pay the difference in airfare, taxes, etc. 
  • If your new flight is cheaper, you’ll receive a Reservation Credit for future travel. 
  • The Reservation Credit can only be used by the passenger to whom the credit is issued.

Spirit Airlines Flight Flex Option

Spirit Airlines’ Flight Flex option lets you modify your itinerary once—and free of charge. You can purchase this option online, by phone, or through your travel agent. If you’re purchasing it online, it will show up on the Extras page. 

After you add Flight Flex to your booking, you will be able to modify your itinerary up to 24 hours before your flight’s departure—but only once. If your new fare is costlier, you will have to pay up the difference, as well as any taxes and additional services you choose to purchase. 

Flight Flex cannot be used to cancel a ticket. This means if you cancel your ticket after purchasing Flight Flex, the standard cancellation fee will apply. Your refund (if you cancel) will be issued as a Reservation Credit for future travel (explained later) minus the cancellation fee.

Remember

  • Flight Flex can be purchased online and through select travel agents.
  • You must purchase Flight Flex for all passengers on your reservation.
  • Flight Flex cannot be purchased for an existing reservation—it can only be purchased at the time of booking.
  • You can make only 1 modification free of charge with Flight Flex.
  • You can modify the date, time, and/or origin/destination of the flight. 
  • You must make all modifications online at least 24 hours before departure. 
  • If you modify within 24 hours of departure, the standard modification charges will apply. 
  • You must know in advance what modifications you want to make to your itinerary at the time of making the changes. 
  • Flight Flex cannot be used to cancel a ticket.
  • Flight Flex is not available on all routes. 

Spirit Airlines Same-Day Change

Spirit Airlines allows all passengers to opt for an earlier flight on the same day (on standby) for USD 99. 

How to Cancel a Spirit Airlines Flight 

Spirit Airlines’ cancellation policy allows passengers to cancel their flight reservations in several ways:

  • Online through ‘My Trips’ 
  • Via text on 48763 
  • Via WhatsApp on 855-728-3555 
  • Via direct messaging on social media
  • By phone (855-728-3555)
  • Through a Guest Service Agent at the local airport

To cancel your Spirit Airlines flight reservation online:

Cancel Spirit Airlines Reservation
  1. Go to Spirit Airlines’ homepage: Spirit.com
  2. Click on the ‘My Trips’ tab 
  3. Enter the following information: 
    • Your last name 
    • Your confirmation code
      (a 6-character alphanumeric code that appears in your confirmation email)
  4. Click on the ‘Continue’ button
    (you’ll be taken to the ‘Reservation Summary’ page) 
  5. Click on the ‘Cancel Reservation’ button

You’ll be shown the refund amount with the cancellation fees on the last page.

How to Change Your Spirit Airlines Flight Reservation Online 

Spirit Airlines change policy allows you to change your flight reservation via the same channels you would use to cancel your flight reservation, i.e.:

  • Online through ‘My Trips’ 
  • Via text on 48763 
  • Via WhatsApp on 855-728-3555 
  • Via direct messaging on social media
  • By phone (855-728-3555)
  • Through a Guest Service Agent at the local airport

To change your Spirit Airlines flight reservation online:

  1. Go to Spirit Airlines’ homepage
  2. Click on the ‘My Trips’ tab 
  3. Enter the following information: 
    • Your last name 
    • Your confirmation code
      (a 6-character alphanumeric code that appears in your confirmation email)
  4. Click on the ‘Continue’ button
    (you’ll be taken to the ‘Reservation Summary’ page) 
  5. Follow the on-screen prompts to change your reservation

Spirit Airlines Reservation Credit 

Spirit Airlines’ Reservation Credit is the confirmation code you received (by email) when you cancelled your trip. You can use this 6-digit alphanumeric code to buy fares, seats, and bags—as well as purchase vacation packages and pay fees, taxes, etc. You can redeem Reservation Credits online via Spirit.com or by phone, but not through the mobile app.

Spirit Airlines Reservation Credit

How to Redeem Your Spirit Airlines Reservation Credit

You can redeem your Spirit Airlines Reservation Credit by phone or online to book a flight. 

To redeem a Reservation Credit online (to book a new flight):

  1. Go to Spirit.com
  2. Enter your trip requirements 
  3. Click on the ‘Search Flights’ button
  4. Follow the on-screen prompts to:
    • Choose your flight 
    • Select your bundle
    • Enter the passenger details
      (your personal details must be the same as those in the cancellation mail)
    • Select your bags
    • Choose your seat and other options 
  5. On the payment page: 
    • Click on the ‘Redeem A Voucher or Credit’ option
      Total Due Image
    • Enter your confirmation code in the box
      (it is a 6-digit alphanumeric code)
    • Click on the ‘Go’ button

      Total Due Image
    • In the ‘Amount to Spend’ box, enter the required amount (partial or full) for your reservation
    • Click on the ‘Apply Credit’ button

Note. If you need to pay more, enter the additional amount required plus your payment details, and pay

Remaining Balance
 

  1. Follow the on-screen prompts to complete your booking 

You will shortly receive a booking confirmation by email, along with the flight details.
If there’s any remaining balance, it will appear as a credit balance for future travel.

Note

  • Any Reservation Credit issued post-March, 2020 has been extended till December 31, 2021. However, you must book it latest by September 30, 2021
  • You can use your Reservation Credit to make a new booking online or by phone (+1-844-902-2949). 
  • You cannot redeem your Reservation Credit through the mobile app. 
  • Any passenger on the reservation can use a Reservation Credit.
  • You cannot redeem your Reservation Credit for cash.  
  • 60-day Reservation Credits must be booked within 60 days of their issue date. 

Spirit Airlines Phone Numbers

Below are a few important Spirit Airlines’ phone numbers. 

  • Spirit Airlines Reservations/Cancellation
  • Guest Service
  • Text
  • WhatsApp
  • Assistance
  • Spirit Airlines Vacations

+1-844-902-2949 (toll-free, open 24/7)
+1-844-902-2949 (toll-free, open 24/7) (toll-free)
48763
855-728-3555
711 (for TTY/TTD)
+1-954-698-0125
(Mon-Fri, 8:00am–10pm, EST), incl. holidays)

Frequently Asked Questions on Spirit Airlines Cancellation 

How do Spirit Airlines cancellations work? 
Spirit Airlines cancellations qualify for a full refund if: 

  • You cancel your booking at least 60 days before departure.
  • You cancel within 24 hours of booking and your flight departs after 7 days or more.
  • Your flight is cancelled.
  • Your flight is delayed by more than 2 hours
  • Your flight is rescheduled and the new flight doesn’t suit you. 
  • You cancel a ticket booked for travel by March 31, 2021.
  • Any special circumstances prevent you from catching your flight—such as the death of a passenger/immediate family member, serious illness, jury duty, etc. (subject to documentary evidence and Spirit Airlines agreeing to it).

In all other scenarios, you will be charged a cancellation fee, depending on when you cancel. 

What is Spirit Airlines’ cancellation policy?
Spirit Airlines’ cancellation policy states that all tickets are non-refundable. However, you can qualify for a full refund if you cancel your flight at least 60 days before departure, or cancel a flight within 24 hours of booking if it departs at least after 7 days.

If Spirit Airlines cancels a flight, you can ask for a refund if the new flight offered by it does not suit you. Flights booked for travel by March 31, 2021 (now over) also qualified for a refund. Finally, Spirit may (at its sole discretion) allow you to claim a refund on any special circumstances that might prevent you from catching your flight—such as the death of a passenger/immediate family member, serious illness, etc.

What is Spirit Airlines’ 24-hour cancellation policy?
Spirit Airlines’ 24-hour cancellation policy allows passengers to cancel their flight booking and receive a full refund if they cancel within 24 hours of purchase and their flight departs at least after 7 days. The 24-hour cancellation policy applies to all fares without any exception. 

Can I cancel my Spirit Airlines flight and get a full refund?
You can cancel your Spirit Airlines flight and get a full refund in the following scenarios: 

  • You cancel at least 60 days before departure.
  • You cancel within 24 hours and your flight departs after 7 days or more.
  • Spirit cancels your flight.
  • Your flight is delayed by more than 2 hours
  • Spirit reschedules your flight and the new flight doesn’t suit you. 
  • You cancel a flight booked for travel by March 31, 2021.
  • Any special circumstances prevent you from catching your flight—such as the death of a passenger/immediate family member, serious illness, jury duty, etc. (subject to documentary evidence and Spirit agreeing to it).

In all other cases, you’ll be charged a cancellation fee ranging from USD 39 – 79, depending on when you cancel.

What is Spirit Airlines’ cancellation policy on COVID?
Spirit Airlines cancellation policy on COVID-19 ended on March 31, 2021. Per this policy, all flight tickets booked for travel by March 31, 2021, could be cancelled free of charge. In the current scenario, if you’re unable to travel because you’ve been exposed to COVID-19 or your doctor has advised against travelling due to COVID, you must contact Spirit Airlines immediately by phone, text, WhatsApp, etc., and inform them about your situation. Spirit Airlines will either convert your flight into a Reservation Credit which you can use later for future travel or provide a refund, depending on Spirit’s prevailing policies.

Can I cancel my Spirit Airlines flight due to COVID-19?
Spirit Airlines’ free flight cancellation option due to COVID-19 ended on March 31, 2021, when all flight tickets booked for travel by this dated qualified for free cancellations and changes. If you want to cancel your flight because you have been exposed to COVID-19 or on your doctor’s advice, you must contact Spirit Airlines immediately via any of the available options—phone, text, WhatsApp, etc. You will either get a Reservation Credit for future use, or a refund, depending on Spirit’s existing policies. 

What to do if my Spirit Airlines flight is cancelled?
If your Spirit Airlines flight is cancelled, you will receive a Reservation Credit that you can use for future travel. However, if this doesn’t suit you, you can contact Spirit Airlines and ask for a refund. 

What is Spirit Airlines’ cancellation fee?
Spirit Airlines’ cancellation fee depends on when you cancel your ticket. 

  • You will be charged a cancellation fee of: 
    • USD 59 if you cancel 7 – 14 days before departure.
    • USD 79 if you cancel 0 – 6 days before departure.
  • You will not be charged any cancellation fee if you cancel: 
    • Within 24 hours of booking and your flight departs at least 7 days later.
    • At least 60 days before departure.

You can cancel all flight tickets up to 1 hour before departure.

Are Spirit Airlines fares refundable?
All Spirit Airlines fares are non-refundable. However, there are some exceptions to this rule as explained above.

How much does Spirit Airlines refund for cancelled flights?
If Spirit Airlines cancels your flight, you will get a Reservation Credit for future travel. Alternatively, you can ask for a full refund. 

However, if you cancel your flight and don’t qualify for a refund, you will receive a Reservation Credit after the cancellation fee (USD 39 – 79) is deducted from your booking amount. The cancellation fee will depend on when you cancel your ticket. For cancellation fee details, refer to the section titled Spirit Airlines Cancellation Fee.

Can I change my Spirit Airlines flight?
Yes, you can change your Spirit Airlines flight up to 1 hour before your flight’s scheduled departure. However, you will be charged a change fee ranging from USD 39 – 99 (depending on when you change).

Can I change my name on a Spirit Airlines reservation?
Yes, if your name has been misspelled by a few characters, you are allowed to fix the error free of charge. You can do this by contacting Spirit Airlines. 

However, if you want to change your legal name, you must provide supporting documents and state the reason for the changing your name. Your supporting documents can include a marriage license, court order, divorce decree, etc. You can do this online or contact Spirit Airlines by phone and take it from there. 

Till when can I cancel my Spirit Airlines reservation?
You can cancel your Spirit Airlines reservation up to 1 hour before your flight’s departure. However, you will be charged a change fee (ranging from USD 39 – 79), depending on when you cancel. 

How can I cancel my Spirit Airlines reservation?
You can cancel your Spirit Airlines reservation in any of these ways: 

  • Online through ‘My Trips’ 
  • Via text on 48763 
  • Via WhatsApp on 855-728-3555 
  • Via direct messaging on social media
  • By phone (855-728-3555)
  • Through a Guest Service Agent at the local airport

What is Spirit Airlines’ change flight policy? 
Spirit Airlines flight change policy allows you to change your flight booking up to 1 hour before your flight’s departure. 

  • You will not be charged a change fee if you change your flight booking: 
    • Within 24 hours of booking and your flight departs at least 7 days later.
    • At least 60 days before departure.
    • If your flight has been delayed by at least 2 hours.
    • At least 24 hours before departure if you’ve purchased: 
      • The Flight Flex option.
      • A Bundle It combo (which includes the Flight Flex option).
  • You will be charged a change fee of: 
    • USD 59 if you change your flight booking 7 – 14 days before departure.
    • USD 79 if you change your flight booking 0 – 6 days before departure.

Does Spirit Airlines allow date changes?
Yes, Spirit Airlines allows date changes up to 1 hour before departure. 

  • You will not be charged a fee if you change the date: 
    • Within 24 hours and your flight departs at least 7 days later.
    • At least 60 days before departure.
    • Because your flight was delayed by at least 2 hours.
    • At least 24 hours before departure if you’ve purchased: 
      • The Flight Flex option.
      • A Bundle It combo (which includes the Flight Flex option).
  • You will be charged a change fee of: 
    • USD 59 if you change the date 7 – 14 days before departure.
    • USD 79 if you change the date 0 – 6 days before departure.

Will Spirit Airlines let me change my flight?
Yes, Spirit Airlines allows passengers to change their flight booking up to 1 hour before departure. 

  • Flight changes are free if: 
    • You make a change within 24 hours for a flight departing at least 7 days later.
    • You make a change at least 60 days before departure.
    • You’re holding a Flight Flex option and you change at least 24 hours before departure.
    • You’ve purchased a Bundle It combo and you change at least 24 hours before departure.
    • Your flight has been delayed by at least 2 hours.
  • Flight changes are subject to a change fee of: 
    • USD 59 if you make a change 7 – 14 days before departure.
    • USD 79 if you make a change 0 – 6 days before departure.

What are the benefits of Flight Flex? 
Flight Flex is a useful option that allows you to modify your itinerary free of charge once. Changing a flight booking is cheaper with Flight Flex than paying the change fee to modify a flight booking. Remember, Flight Flex must be used at least 24 hours before departure.

Will Spirit Airlines allow me to stand by for an earlier flight on the same day?
Yes, Spirit Airlines allows all passengers to opt for an earlier flight on the same day on standby. You will be charged USD 99 for this. 

What is Spirit Airlines Reservation Credit? 
Spirit Airlines’ Reservation Credit is a travel credit you can use to travel in the future. It is a confirmation code emailed by Spirit Airlines to a passenger when the passenger cancels a trip. It is normally in the form of a 6-digit alphanumeric code which you can use to buy fares, seats, and bags—as well as purchase vacation packages and pay fees, taxes, etc. You can redeem a Reservation Credit online via Spirit.com or by phone, but not through the mobile app. For details, refer to the section on this page titled Spirit Airlines Reservation Credit.

How can I redeem my Spirit Airlines Reservation credit?
You can redeem your Spirit Airlines Reservation Credit by phone or online to book a flight. The steps have been explained in the section titled How to Redeem Your Spirit Airlines Reservation Credit.


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