Cathay Pacific NYC office is located at 500 Fifth Avenue #3030, New York, NY 10110. The office is open for sales/ticketing on weekdays (Mon-Fri) from 9am to 5pm and can be reached by phone at +1-888-684-4301. 

Cathay Pacific airport office in New York is located at the JFK International Airport in Queens, NY 11430. It has a centralized reservations number (+1-833-933-2244) that is available 24/7. For baggage-related services, you can call +1-718-917-8425.

Cathay Pacific cargo office in New York operates out of Room #115, Cargo Building 23 at the John F. Kennedy Intn’l Airport in New York 11430. You can contact the cargo office by phone (+1-718-244-6260), fax (+1-718-244-6264), or email per the details provided in the section below.

Cathay Pacific New York Office Locations
(City/Sales/Ticketing Office)
Street Address Cathay Pacific Airways Limited
500 Fifth Avenue #3030
New York, NY 10110, USA
Office hours 9.00am – 5.00pm (Monday – Friday)
Telephone+1-888-684-4301
Airport Office
Street AddressJohn F. Kennedy International Airport (JFK)
Queens, NY 11430, USA
TelephoneCentralized Reservations (24/7) +1-833-933-2244 Dial 711 if using a TTY/TDD device
Baggage Services +1-718-917-8425
Cargo Office
Street AddressCargo Building 23
Room #115
John F. Kennedy International Airport (JFK)
NY 11430, USA
Cargo Sales Office
Telephone
Fax
Email
+1-718-244-6260 (Option 1)
+1-718-244-6264
cxjfkbooking@cathaypacific.com
Airport Cargo Office 
Telephone
Fax
Email
+1-718-244-6260 (Option 1)
+1-718-244-6264
cxjfkbooking@cathaypacific.com
Ground Handling Agent
Name
Telephone
Email

Lufthansa Cargo
1-800-542-2746 
Import jfkfhimp@dlh.de
Export jfkfhexp@dlh.de

Queries/Services Handled by the Cathay Pacific Office in NYC

Below is a list of some of the services provided by the Cathay Pacific offices in NYC (city and airport). For more information, click on the links or call.

Flight Status/InformationService Animal Information 
Flight BookingUnaccompanied Minor Booking
Group BookingAirport Counter Check-in
Flight CancellationOnline Check-in
Flight ChangeMobile Check-in
Seat ReservationsKiosk Check-in
Seat UpgradeImmigration Enquiries/Services
Visa-related InformationAirport Lounges
Baggage PurchaseIn-Flight Meals
Sports EquipmentIn-Flight Entertainment
Musical InstrumentsMissing Baggage
Pet Travel Booking Name Change/Correction 

About Cathay Pacific 

Cathay Pacific, the flag carrier of Hong Kong, is a certified 5-star Airline renowned for its extensive network and premium services. Operating to over 79 destinations in 46 countries across 5 continents, Cathay Pacific is a global connector, flying to more than 1,100 destinations worldwide through its oneworld alliance. 

The airline prides itself on offering a range of travel classes, including First, Business, Premium Economy, and Economy classes. Each class is tailored to provide a comfortable and luxurious experience, with features like priority boarding, premium lounge access, and enhanced seat comfort

Head Office 

Street AddressCathay Pacific City
8 Scenic Road
Hong Kong International Airport
Lantau, Hong Kong
Websitewww.cathaypacific.com
Telephone+852-2747-3333

Frequently Asked Questions

Get your questions answered about Cathay Pacific New York Offices with this section. From location details to service inquiries, the FAQs below about New York Office provide you with all the information you need when planning your travel with Cathay Pacific from New York.

Where is Cathay Pacific ticketing office in New York? 

Cathay Pacific ticketing office in New York City is located at 500 Fifth Avenue #3030, New York, NY 10110, USA.

How do I contact the Cathay Pacific Airways New York office? 

You can contact the city office by phone at +1-888-684-4301.

When is the Cathay Pacific New York City office open? 

Cathay Pacific New York City office is open on weekdays from 9.00am to 5.00pm.

Where is Cathay Pacific New York sales office? 

Cathay Pacific New York sales office (city) is located at 500 Fifth Avenue #3030, New York, NY 10110, USA. 

What are the operating hours of the Cathay Pacific City office in New York? 

The Cathay Pacific city office is open for sales/ticketing from 9.00am to 5.00pm, Monday through Friday.

Where is the Cathay Pacific airport office in New York located? 

The airport office is located at the John F. Kennedy International Airport (JFK) in Queens, NY 11430, USA.

How can I contact the Cathay Pacific airport office in New York for baggage services? 

You can contact Cathay Pacific airport office for baggage services in New York at +1-718-917-8425.

Where is the Cathay Pacific cargo office in New York located? 

The cargo office is located in Cargo Building 23, Room #115, at the John F. Kennedy International Airport (JFK), NY 11430, USA.

What services can be handled at the Cathay Pacific office in New York City? 

Services include flight booking, cancellations, changes, seat reservations, upgrades, visa-related information, baggage purchase, and travel arrangements for sports equipment, musical instruments, pets, service animals, and unaccompanied minors.

What are the contact details for the Cathay Pacific cargo office in New York? 

You can contact Cathay Pacific cargo office in New York by phone at +1-718-244-6260 for sales, +1-718-244-6264 by fax, and via email at cxjfkbooking@cathaypacific.com.

Who is the ground handling agent for Cathay Pacific cargo in New York, and how do I contact them? 

Lufthansa Cargo is the ground handling agent, contactable at 1-800-542-2746, with specific options for import (option 5, dial 535) and export (option 6, dial 535), and emails jfkfhimp@dlh.de for import and jfkfhexp@dlh.de for export.

What are the telephone numbers for Cathay Pacific centralized reservations and TTY/TDD service at JFK Airport? 

Cathay Pacific centralized reservations number at JFK Airport is +1-833-933-2244, and the TTY/TDD service can be accessed by dialing 711.

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