Whether you’re using your mobile device or prefer the good old airport check-in option, this website has you covered. View all the Lufthansa check-in options along with the check-in starting and closing times.

Lufthansa Check-in Options

How do I check in for a Lufthansa flight?
Passengers flying on Lufthansa can choose from several check-in options that are offered by the airline:

  1. Automated check-in
  2. Online/web check-in 
  3. Mobile app check-in 
  4. Late-night check-in
  5. Kiosk check-in 
  6. Airport check-in 

Check-in Deadlines at Lufthansa

What are the Lufthansa flight check-in deadlines? 

  1. Lufthansa Automated Check-in Time 

The automated check-in service checks you in automatically. Your boarding pass is sent by text or email directly to your mobile phone—about 23 hours before your flight’s departure. 

  1. If you have a Lufthansa iD profile or are a Miles & More customer, the automated check-in is already enabled for you:
    1. On flights in the Schengen area
    2. For flights booked up to 24 hours before departure (in which case your boarding pass will be sent to you 23 hours before your flight’s departure via email or by text to the mobile number you have entered in your profile.
  2. All self-services will also be available to you—such as:
    1. Changing your seat 
    2. Home-printed bag tags
    3. Canceling your check-in 
    4. Adding eJournals
    5. Adding frequent flyer card
    6. Adding travel companions
  3. The automated check-in option can be disabled through your customer profile whenever you wish. 
  4. You cannot use automated check-in for flights that do not operate completely in the Schengen Area.
  1. Lufthansa Online Check-in Time
    1. Online check-in starts 23 hours before departure.
    2. Check-in and bag drop-off deadlines vary by airport—typically 3 hours to 1 hour prior to departure. To know your check-in deadline, visit this page, enter your flight details and travel class, and click on the Show button: Lufthansa.com/US/EN/Check-in-Deadlines.

Remember

  1. Before the check-in deadline, you must:
    1. Obtain your boarding pass—even if you have already checked in online, through your mobile, or automatically. 
    2. Check in your baggage.
  2. Online check-ins are not available for flights departing from: 
  • Albania (Tirana, TIA)
  • Cyprus (Paphos, PFO)
  • Bosnia Sarajevo (SJJ)
  • Croatia Rijeka (RJK)
  • Bulgaria Burgas (BOJ)
  • Montenegro Tivat (TIV)
  1. Lufthansa Mobile App Check–in Time
    1. Mobile app check-in starts 23 hours before departure.
    2. Check-in and bag drop-off deadlines vary by airport—typically 3 hours to 1 hour prior to departure. To know your check-in deadline, visit this page, enter your flight details and travel class, and click on the Show button: Lufthansa.com/US/EN/Check-in-Deadlines

Remember

  1. Before the check-in deadline, you must:
    1. Obtain your mobile boarding pass—even if you have already checked in online, through your mobile, or automatically. 
    2. Check in your baggage.
  2. Mobile check-in is not available for flights departing from: 
  • Albania (Tirana, TIA)
  • Cyprus (Paphos, PFO)
  • Bosnia Sarajevo (SJJ)
  • Croatia Rijeka (RJK)
  • Bulgaria Burgas (BOJ)
  • Montenegro Tivat (TIV)
  1. Lufthansa Late-Night Check-in Time

Late-night check-in (available at several airports) opens the evening before your flight, but no earlier than 23 hours before your flight’s departure. This option enables you to: 

  • Check in your baggage at a bag drop-off or check-in counter
  • Choose your seat
  • Collect your boarding pass 

You can then proceed directly to your flight the next day.

Remember

Late-night check-in is not available for: 

  • Economy Class passengers (who should check in online or with the mobile app).
  • Flights departing from the United States, Canada, and Mexico.
  • Passengers travelling with pets.
  1. Lufthansa Kiosk Check-in Time

The check-in kiosks (available at most airports) allow you to check in from as early as 23 hours to 1 hour before your flight’s departure. To know your check-in deadline, visit Lufthansa.com/US/EN/Check-in-Deadlines, enter your flight details, and click on the Show button.  

  1. Lufthansa Airport Check-in Time
    1. Airport check-in time typically starts 2–3 hours before departure. 
    2. Check-in and bag drop-off deadlines vary by airport—typically 3 hours to 1 hour prior to departure. To know your check-in deadline, visit this page, enter your flight details and travel class, and click on the Show button: Lufthansa.com/US/EN/Check-in-Deadlines.

Lufthansa Online Check-in/Web Check-in

How to check in online at Lufthansa

The online check-in at Lufthansa starts 23 hours before departure and closes 3 hours to 60 minutes before departure, depending on your departure airport and travel class. 

Here’s how you can web check in for international/domestic flights:

  1. Go to Lufthansa.com 
  2. Click on Check-in (lower part of your screen)
    (To log in from your Lufthansa iD or Miles & More account, click on the link that says ‘Log in for check-in’, and follow the on-screen prompts to check in)
  3. Enter your:
  1. First name 
  2. Last name 
  3. Your booking code or ticket number 
  1. Hit the Check-in button 
  2. Follow the prompts to check in

You can also click on the link that says Further check-in options to check in with your:

  1. Booking reference or ticket number 
  2. Frequent Flyer card
  3. Tour operator trip without booking code

When you’re checking in, you will also be able to:

  • Select a seat for yourself 
  • Print your boarding pass 
  • Have your boarding pass sent to your mobile phone, home, or office  
  • Add your frequent flyer number

Passengers Not Eligible for Online Check-in Services

Passengers with the following types of reservations are not eligible for online check-in—and must check in physically at the airport ticket counter:

  • Unaccompanied minors
  • Passengers traveling on age-qualifying fares 
  • Passengers requiring special assistance 
  • Passengers departing from: 
  • Albania (Tirana, TIA)
  • Cyprus (Paphos, PFO)
  • Bosnia Sarajevo (SJJ)
  • Croatia Rijeka (RJK)
  • Bulgaria Burgas (BOJ)
  • Montenegro Tivat (TIV)

Mobile Lufthansa Check-in

Online check-in with the Lufthansa mobile app
You can check in with Lufthansa’s mobile app by logging in, entering your flight details, and confirming your check-in. Once you check in, you will receive your electronic boarding pass.

Online check-in with the mobile app not only lets you check in for your flight and download your mobile boarding pass easily but also: 

  • Book flights 
  • Make changes to your flight 
  • Cancel your flight
  • Check/share your flight status 
  • Make/cancel car reservations
  • Access your Rapid Rewards account
  • View weather and travel alerts
  • Access useful airport information
  • Use express check out 

Lufthansa Mobile Boarding Pass

After you’ve checked in for your flight, you will receive your mobile boarding pass in your boarding pass file, via email, or as an SMS link on your smartphone. After your receive your mobile boarding pass, you can manage it offline on the Lufthansa app, Google Play, or Wallet.

Although the mobile boarding pass is available for most destinations, in some cases due to official regulations it may not be issued at some destinations. In such cases, you will receive a check-in confirmation and then be handed your boarding pass at the airport desk. 

If you run into any problems with the mobile boarding pass, you can obtain it either from a check-in machine or Lufthansa’s airport check-in counter.

If you are travelling only with carry-on baggage, proceed straight to your gate after clearing security checks. If you’re carrying checked baggage, check in your luggage at a Lufthansa bag drop-off counter/bag drop kiosk and proceed to the gate after security checks.

Passengers Not Eligible for Mobile Check-in

Passengers with the following types of reservations are not eligible for mobile check-in—and must check in physically at the airport ticket counter:

  • Unaccompanied minors
  • Passengers traveling on age-qualifying fares 
  • Passengers requiring special assistance 
  • Passengers departing from: 
  • Albania (Tirana, TIA)
  • Cyprus (Paphos, PFO)
  • Bosnia Sarajevo (SJJ)
  • Croatia Rijeka (RJK)
  • Bulgaria Burgas (BOJ)
  • Montenegro (Tivat, TIV)

Lufthansa Automated Check-in

(also known as automata check-in) 

Lufthansa’s automated check-in service checks you in automatically and sends your boarding pass by text or email directly to your mobile phone—from about 23 hours before your flight’s departure.

If you have a Lufthansa iD profile or are a Miles & More customer, the automated check-in is already enabled for you:

  1. On flights in the Schengen area
  2. For flights booked up to 24 hours before departure (in which case your boarding pass will be sent to you 23 hours before your flight’s departure via email or by text to the mobile number you have entered in your profile.

With automated check-in, all self-services are available to you—such as: 

  1. Changing your seat 
  2. Home-printed bag tags
  3. Canceling your check-in 
  4. Adding eJournals
  5. Adding frequent flyer card
  6. Adding travel companions

Remember

  • You can disable the automated check-in through your customer profile whenever you wish. 
  • You cannot use automated check-in for flights that do not operate completely in the Schengen Area.

Lufthansa Late-Night Check-in 

Late-night check-in (available at several airports) opens the evening before your flight—but no earlier than 23 hours before your flight’s departure. Late-night check-ins allow you to: 

  • Choose your seat
  • Collect your boarding pass 
  • Check your baggage at a bag drop-off or check-in counter

You can then proceed directly to your flight the next day.

Remember

Late-night check-in is not available for: 

  • Economy Class passengers (who should check in online or via the mobile app).
  • Flights departing from the United States, Canada, and Mexico.
  • Passengers travelling with pets.

Lufthansa Self-Service Kiosk Check-in at the Airport

To check in at an airport self-service bag kiosk: 

  • You must possess your boarding pass (issued on your smartphone, online, or at a check-in machine) 
  • You must have your valid travel documents 

Note. If you’re traveling with excess or special baggage, you will need to contact a staff member at a bag drop-off counter.

Availability of Self-Service Kiosks 

The self-service kiosk check-in facility is available at the following airports:

In GermanyOutside Germany 
StuttgartBillund, Denmark
BerlinDublin, Ireland
MunichLondon, UK
HamburgOslo, Norway
FrankfurtStockholm, Sweden

Passengers Not Eligible for Self-Service Kiosk Check-in

Passengers with the following types of reservations are not eligible for self-service check-in—and will need to check in at the airport ticket counter:

  • Passengers traveling with paper tickets 
  • Passengers who need special assistance 
  • Minor children travelling alone 
  • Passengers flying with a pet
  • People who have purchased an age-qualifying fare 

Lufthansa Airport Check-in

Airport check-ins typically start 2–3 hours prior to departure. Check-in and bag drop-off deadlines vary by airport. To know the exact airport check-in time and deadline:

  • Click on this link
  • Enter your flight details
  • Click on the Show button

Lufthansa Boarding Process

Lufthansa’s boarding process on continental routes follows the sequence below. 

Boarding Priority Includes
Pre-boardingPassengers travelling with babies and small children below 5 years, unaccompanied minors, and reduced mobility passengers 
Group 1HON Circle Members, Senators, Star Alliance Gold Card members
Group 2Business Class and Economy Flex passengers
Group 3Window-seat Economy Class passengers with companions
Group 4Middle-seat Economy Class passengers with companions
Group 5Aisle-seat Economy Class passengers 
NotePassengers checking in together will be allotted the same boarding group and can board together. 

Lufthansa Quick Boarding Gates

Lufthansa’s Quick Boarding Turnstiles

You can use Lufthansa’s Quick Boarding turnstiles at select gates in Munich, Frankfurt, and several other airports across the world. These gates allow you to board your aircraft faster and more conveniently.


How Quick Boarding Works

To avail of quick boarding: 

  • Place your boarding pass on the scanner, keeping the barcode face down. 
  • You will be let through after a short verification process. 

If any last-minute changes have been made, such as a change of seat, etc., the machine will print out a new coupon with the updated information. 

Lufthansa Check-in and Covid-19 Related Documents

If you already have an existing booking, you can get your Covid-19-related documents checked from 72 to 8 hours before your flight’s departure. 

  • To check the entry regulations by airport, click here. 
  • To check the validity of your COVID-19 documents, upload a digital copy here.

Lufthansa Customer Service

You can contact Lufthansa Customer Service at the following numbers:

  • United States +1954 635 4549

Mon–Fri, 02.00–16.00 (East)

  • Canada +1514 673 7286
    Mon–Fri, 02.00–16.00 (East)
  • Europe
    • Germany +49 (0) 69 867 99400

Mon–Fri, 08.00–22.00 hours

  • Austria +43 (0) 120 609 2773

Mon–Fri, 08.00–22.00 hours

  • Switzerland +41 (0) 22 761 4522
    Mon–Fri, 08.00–22.00 hours
  • Spain +34 (0) 910 900 700
    Mon–Fri, 08.00–22.00 hours
  • Italy +39 (0) 2999 539 20

Mon–Fri, 08.00–22.00 hours

  • France +33 (0) 387 130 113

Mon–Fri, 08.00–22.00 hours

  • Luxembourg +352 (0) 34 2080 8063

Mon–Fri, 08.00–22.00 hours

  • Belgium +32 (0) 2620 0888

Mon–Fri, 08.00–22.00 hours

  • The Netherlands +31 (0) 70 770 9396

Mon–Fri, 08.00–22.00 hours

  • United Kingdom +44 (0) 151 237 3300

Mon–Fri, 08.00–21.00 hours

  • Denmark +45 (0) 433 26774

Mon–Fri, 08.00–22.00 hours

  • Norway +47 (0) 230 249 69

Mon–Fri, 08.00–22.00 hours

  • Finland +358 (0) 972 522 134

Mon–Fri, 08.00–23.00 hours

  • Greece +30 (0) 21 11986230
    Mon–Fri, 08.00–23.00 hours

Frequently Asked Questions on Lufthansa Check-in

What should I know about Lufthansa’s check-in deadline?
  • Lufthansa’s online (and mobile app) check-in time starts 23 hours before departure and typically ends 3 hours to 60 minutes before departure, depending on which airport you’re flying from. To know the exact check-in deadlines for your airport, visit the check-in and bag drop-off deadlines page. 
  • Lufthansa’s automated check-in service checks you in automatically. Your boarding pass is sent by text or email directly to your mobile phone—around 23 hours before your flight’s departure. 
  • Lufthansa’s late-night check-in, available at select airports, opens the evening before your flight (but no earlier than 23 hours before departure). This option allows you to check in your baggage at a bag drop-off or check-in counter, choose your seat, and collect your boarding pass—so that you can proceed directly to your flight the next day. However, this option may not be available if you’re holding an Economy Class ticket, departing from the United States, Canada, and Mexico, or travelling with a pet. 

Lufthansa’s airport check-in time typically starts 2–3 hours before departure and ends 60 minutes before departure. However, the cut-off deadlines vary by airport. To know your exact check-in and bag drop-off deadlines, click on this link, enter your flight details, and click on the Show button.

What Lufthansa check-in options are available to me?

You can check in for your Lufthansa flight in many ways: 

  1. Online or via the mobile app   
  2. Via automated check-in
  3. Via late-night check-in
  4. At Lufthansa’s airport counter
When does Lufthansa web check-in start and close?

Lufthansa web check-in starts 23 hours before departure and typically ends 3 hours to 60 minutes before departure, depending on which airport you’re flying from. For the check-in deadlines, visit this page: www.lufthansa.com/us/en/check-in-deadlines.

Aside from checking in, what will the Lufthansa online check-in option allow me to do?

You can use the Lufthansa online check-in option to not only check in for your flight but also choose a seat, print your boarding pass, have your boarding pass sent to your mobile phone, home, or office, and add your frequent flyer number.

How does Lufthansa web check-in work?

Lufthansa web check-in allows you to check in for your flight from Lufthansa’s website. To check in from the website, go to the homepage (Lufthansa.com), click on the ‘Check-in’ tab, enter your name and booking code or ticket number, select your flight, and complete the check-in process. You’ll have the option to download your boarding pass or print it at home.

Do I have to check in online at Lufthansa?

Not necessarily—Lufthansa offers several options to passengers for checking in. You can check in with your mobile app, via automated check-in, via late-night check-in, or at the airport (kiosk/check-in counter).

What is the Lufthansa online check-in time?

Lufthansa’s online check-in time starts 23 hours before departure. The closing time ranges from 1 – 3 hours before departure, depending on your airport and travel class. For the exact check-in deadlines, visit the check-in and bag drop-off deadlines page.

Can I check in online at Lufthansa if I’m travelling with my pet?

Yes, you can, but you’ll have to collect your boarding pass from the check-in counter.

How can I cancel a check-in at Lufthansa?

You can cancel your check-in at Lufthansa by clicking on the link you received on your mobile boarding pass.

How do I obtain my Lufthansa check-in boarding pass?

You can obtain your Lufthansa boarding pass after your check in for your flight—online (download it), via the mobile app (download it), or at the airport kiosk/check-in counter (receive a printed copy).

What is the Lufthansa USA check-in time?

You can check in directly online or with the Lufthansa mobile app from 23 hours before departure, select your seat, and print out your online boarding pass or have it sent to your smartphone. 

Your check-in deadline will depend on which US airport you’re travelling from and your travel class. If you’re departing from JFK International Airport, New York, on an Economy/Premium Economy Class ticket, your check-in deadline is 90 minutes before departure. However, if you’re travelling on a Business or First Class ticket, your check-in deadline is 60 minutes before departure. 

However, the check-in deadline for flights departing from Logan International Airport, Boston, is 60 minutes before departure for all travel classes, incl. Business and First.
To know the exact check-in time/deadline for your airport, visit the check-in deadlines and bag drop-off deadlines page.

What is the Lufthansa USA online check-in time?

The Lufthansa USA online check-time starts 23 hours before departure and closes 90 minutes before departure for most flights, and 60 minutes before departure for some. However, do check the exact deadline for your airport from this page.

What if I’m having online check-in problems on Lufthansa?

If you’re having problems checking in online for your Lufthansa flight, try using a different browser. If that doesn’t help, try checking in with the mobile app (it’s free to download). If that doesn’t work, you will have to check in at the airport kiosk or counter.

Tell me about Lufthansa auto check-in.

The Lufthansa auto check-in service checks in passengers automatically about 23 hours before departure and sends the boarding pass by email or SMS directly to the passenger’s mobile phone. The auto check-in is already enabled for passengers with a Lufthansa iD profile and Miles & More passengers on flights operating fully in the Schengen area and for flights booked up to 24 hours prior to departure. 

You can also use the auto check-in to: 

  1. Change your seat 
  2. Home-print your bag tags
  3. Cancel your check-in 
  4. Add eJournals
  5. Add your frequent flyer card
  6. Add travel companions to your booking

You can disable your auto check-in option through your customer profile if you wish. 

Tell me about the e-ticket Lufthansa check-in. 

You can check in online from Lufthansa.com by entering your e-ticket number along with your first and last name. 

Simply go to the official website (Lufthansa.com), select the Check-in tab (lower part of your screen), enter your First and Last Name plus your e-ticket number in the required fields, and click on the Check-in button. Then follow the prompts to complete your check-in and download or receive your electronic boarding pass by email.

Tell me about Lufthansa check-in with an e-ticket number.

To check in with your e-ticket for a Lufthansa flight, you will need to show your e-ticket, your passport (for an international flight), or a valid government ID (for a domestic flight). You will then be provided your boarding pass by a check-in agent so that you can proceed to the gate. However, if you’re already carrying your boarding pass (printed/electronic), just show it to the check-in agent, drop off your bags, and proceed to the gate.

How do I check in from the USA for a Lufthansa flight?

You can check in from a US airport for a Lufthansa flight online through Lufthansa.com, with the Lufthansa mobile app, through automatic check-in, or at an airport kiosk or counter.

What is the check-in time for Lufthansa international flights?

The check-in time for Lufthansa international flights starts 23 hours before departure for online/mobile check-ins and closes 3 hours to 1 hour before departure, depending on your departure airport and travel class.

How many hours before can I check in at Lufthansa?

You can check in online or with the mobile app from 23 hours before your flight’s departure till your check-in deadline. The check-in deadline typically ranges from 3 hours to 1 hour before departure, depending on your departure airport and travel class.

What is the check–in time for Lufthansa international flights?

The online/mobile app check-in time for most international Lufthansa flights starts 23 hours before departure and closes 3 hours to 1 hour before departure, depending on your airport and travel class.

Why is Lufthansa not letting me check in online?

You will not be able to check in online or with the mobile app if you’re travelling on a codeshare flight or a flight operated by another airline but booked on a Lufthansa flight number. 

You may also not be able to check in online: 

  • If your flight is departing from Albania, Cyprus, Bosnia, Croatia, Bulgaria, or Montenegro.
  • You’re an unaccompanied minor, travelling on an age-qualifying fare, or requiring special assistance.
How many days before a flight can you check in at Lufthansa?

You can check in online (or with the Lufthansa mobile app) from 23 hours before your Lufthansa flight’s departure. You can also choose your seat and download or print your boarding pass or have it sent to your smartphone.

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martin smith
4 months ago

I am checked in but it will not let me check in bags – how can I check in my bags?

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