IndiGo Flight Booking


IndiGo (6E) is a low-cost Indian airline, headquartered in Gurgaon. It is owned by Interglobe Aviation Limited, a publicly traded company. It operates out of 6 major hubs located in Delhi (Indira Gandhi International Airport), Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, and Ahmedabad.

IndiGo has a fleet size of 287-plus aircraft. Passengers holding an IndiGo flight booking can travel to 87-plus destinations in 13-plus countries across Asia and the Middle East. It is Asia’s largest individual low-cost airline and India’s largest airline in terms of fleet size and passengers carried, with a domestic share of about 43% (FY 2019).

Being a low-cost airline, IndiGo offers Economy Class seating with upgrade options such as pre-assigned seats, extra legroom seats, and priority check-in.

IndiGo Flight Booking Methods

You can make an IndiGo flight booking: 

  1. By phone 
  2. Online 
  3. With the mobile app (Android or iOS)
  4. At an IndiGo ticket office 
  5. Through your travel agent 

IndiGo Airlines Reservation Number +1-844-903-1897

One of the quickest ways to make a flight booking is to call the IndiGo flight ticket booking contact number at +1-844-903-1897. This number is open 24/7 and is toll-free in the U.S. and Canada. Plus, there are special offers all through the year, so you can get good value for your money—regardless of where you’re travelling to/from.

Aside from making flight reservations, you can also get information on:

  • Alternative/cheaper flight options 
  • Flight timings
  • Flight cancellations 
  • Your baggage allowance
  • Special deals and packages
  • Refund options 
  • Flight booking status 
  • Baggage policy
  • Cargo issues
  • Delayed or lost baggage 
  • Special services

How to Make an IndiGo Flight Booking Online 


A screenshot of IndiGo’s online flight booking functionality

To make an IndiGo Airlines flight ticket booking online:

  1. Go to GoIndiGo.in
  2. Enter your trip requirements in the boxes
  3. Click on the Search Flights button
  4. Follow the prompts to: 
    1. Choose your flight and fare option
    2. Enter the passenger details, etc.
    3. Choose a wheelchair option (if required)
    4. Choose add-ons (optional) 
      1. Tiffin 
      2. Fast forward service 
      3. Pre-book excess baggage, etc. 
      4. Select a seat from the seat map
    5. Enter your payment details
    6. Confirm your booking
    7. Pay

As soon as your payment is confirmed, you will receive your electronic ticket by email.

IndiGo Flight Booking Apps


Use the mobile app to make domestic and international flight bookings 

Another great way of booking your flight is to use IndiGo’s flight booking apps for Android and iOS phones. Click on a link to download the app, scan the QR code below using your smartphone’s camera, and tap on the link. After downloading the app, open a free account by registering yourself, and you can start making both domestic and international flight bookings on IndiGo using your smartphone!


A photograph of IndiGo’s QR Code

Traveling with Special Travel Requirements 

You must book special assistance at least 48 hours before your flight’s departure

If you require special assistance at the airport or during the flight, you must inform IndiGo at least 48 hours before your flight’s scheduled departure time. 

Exceptions. If you’re travelling with:

  1. An adverse medical condition or require a stretcher, you must book special assistance at least 72 hours before departure. 
  2. A spinal support equipment (SSE), you must book special assistance at least 7 days before departure.

Passengers who can avail of special assistance on IndiGo include:

  • Passengers traveling with infants
  • Unaccompanied minors
    (by booking the Flying Solo Service)
  • Pregnant women
  • Passengers requiring visual assistance
  • Passengers requiring hearing assistance 
  • Passengers requiring visual and hearing assistance
  • Passengers requiring mobility assistance 
  • Passengers traveling with service dogs 
  • Passengers traveling with spinal support equipment (SSE)
  • Passengers traveling with broken limbs
  • Passengers with psychiatric or emotional disorders
  • Passengers with autism or intellectual disability
  • Passengers requiring the use of internal devices
  • Passengers requiring portable oxygen concentrators (POCs)
  • Passengers traveling with adverse medical conditions

Note 

IndiGo will not provide assistance inside toilets, meal assistance, or administer medications to passengers. 

What to Do if You Require Special Assistance on IndiGo

If you need any special assistance at the airport, during your flight, or after, you must book your travel and special service as soon as possible—by phone, through your travel agent, or online. 

If you’re booking your ticket online and need a wheelchair at the airport, add the Wheelchair Assistance Required service at the time of booking (as explained below)—or request it at least 48 hours before your flight’s departure.

  • To book a wheelchair online at the time of booking, slide the radio button on the Wheelchair Assistance Required to the right so that the blue color shows up.

How to Request Special Assistance

If you didn’t make any arrangements at the time of booking, you must inform IndiGo at least 48 hours before departure at +1-844-903-1897/+91-124 6613838.

Tips for Passengers Requiring Special Assistance on IndiGo

To avoid waiting at the airport, book any special assistance you need in advance.

General Tips 

  • After reaching the airport, contact the airport’s ground staff for pre-boarding assistance.
  • Passengers may need to be accompanied by a travel companion if:
  • Severe mental disabilities prevent them from understanding and applying safety instructions.
  • They are blind and deaf and unable to communicate with the crew as a result. 
  • A motor-based disability may prevent them from evacuating.
  • They happened to be paraplegics
  • Passengers requiring a stretcher or traveling under adverse medical conditions (explained below) may need to present a Medical Form filled out by their attending physician and fax it to 0124-4068536 before booking.
  • Reach the airport early to avoid a last-minute rush. 
  • Mobility devices can be carried free of cost, subject to limitations (see below). 

Specific Tips

  • Passengers traveling with infants
    • Infants, i.e., children between 7 days to under 2 years of age are allowed to travel on an adult passenger’s lap. 
    • In the absence of valid age proof, the full fare will be charged and the infant will be allowed to travel only if a seat is available on the flight. 
    • Seating requirements
      • Lap infants must travel on an adult passenger’s lap. 
      • Infants are not allowed to occupy an independent seat.
    • Number
      • 1 infant is allowed per adult. 
      • No more than 12 infants can travel per Airbus A320 flight and up to 6 infants per flight on ATRs. 
    • Fee 
      • Lap infants will be charged a per-sector fee as indicated in Annexure A, which is: 
        • INR 1,500/AED 75/USD 20 on domestic flights 
        • INR 2,350/AED 150/USD 36 on international flights
    • Baggage allowance
      • Passengers are entitled to a hand baggage allowance of 15lb/7kg per infant. 
  • Unaccompanied minors 
    • Children between 2 – 5 years old are not allowed to travel alone—they must be accompanied by an adult passenger who is at least 18 years old. 
    • Children between 5 – 12 years of age are regarded as minors and allowed to travel alone as Unaccompanied Minors using IndiGo’s Flying Solo Service.
    • Children between 13 – 18 years of age have the option to travel alone or use the Flying Solo Service.
    • Unaccompanied Minors will not be accepted on the following flights—unless accompanied by an adult who is at least 18 years old: 
      • Flights with night halts 
      • Flights involving transfers to other airlines 
      • Stopovers exceeding 6 hours 
    • An additional per-sector fee will be charged, as indicated in Annexure A
  • Pregnant women
    • Pregnant passengers with uncomplicated single pregnancies: 
      • Are permitted to travel till 36 weeks of pregnancy. 
      • If traveling between 32 – 36 weeks, must furnish a Fit to Fly certificate from their treating gynecologist.
      • The certificate must not be older than 7 days. 
    • Pregnant passengers with uncomplicated multiple pregnancies: 
      • Are permitted to travel till 32 weeks of pregnancy. 
      • If traveling between 28 – 32 weeks, must furnish a Fit to Fly certificate from their treating gynecologist.
      • The certificate must not be older than 3 days. 
    • Pregnant passengers with complicated pregnancies: 
      • Are permitted on an individual case basis.
      • Are not permitted to travel beyond 32 weeks of pregnancy. 
      • If traveling between 28 – 32 weeks, must furnish a Fit to Fly certificate from their treating gynecologist.
      • The certificate must not be older than 3 days. 
      • Medical clearance from IndiGo’s doctor is also required.
    • The Fit to Fly certificate from the treating gynecologist must state the following: 
      • Weeks of pregnancy
      • Expected delivery date
      • Complications, if any
    • Pregnant passengers beyond 36 weeks will not be accepted for safety reasons.
  • Passengers requiring visual assistance
  • After reaching the airport, request the airport staff for escort assistance through the terminal, and later to pre-board and disembark the aircraft. 
  • Be sure to check in early for the flight. Remember, boarding gates close 25 minutes before departure for domestic flights and 45 minutes before departure for international flights.
  • Passengers who request at the airport can board before others. 
  • Passengers with visual impairments will not be allotted exit row seats per safety regulations.
  • The cabin crew will: 
    • Provide Safety Briefing Cards in Braille. 
    • Read out the menu options, identify food items and their placement on the trays. 
  • Help open food packages on request. 
  • Passengers requiring hearing assistance 
  • After reaching the airport, request the airport staff for the type of assistance required.
  • Be sure to check in early for the flight. Remember, boarding gates close 25 minutes before departure for domestic flights and 45 minutes before departure for international flights.
  • Contact the nearest IndiGo staff member for any flight-related assistance (most airports have electronic flight displays). 
  • Passengers who request at the airport can board before others. 
  • Passengers with visual impairments will not be allotted exit row seats per safety regulations.
  • Passengers requiring visual and hearing assistance
    • Pre-requisites 
      • If requiring assistance at the airport, must notify IndiGo of the type of assistance required at least 48 hours before departure. 
      • Passengers requiring assistance with any of the following must travel with a safety assistant:
        • Fasten and unfasten their seat belts.
        • Take out and put on their lifejackets.
        • Leave their seats and reach an emergency exit.
        • Wear an oxygen mask.
        • Understand and/or follow safety instructions. 
      • May travel with a companion at the same fare as the passenger even if the ticket price has increased. 
  • Passengers requiring mobility assistance 
    • Wheelchair assistance with attendant is provided free of cost: 
      • Up to the gate or aircraft door (depending on the facilities at the airport). 
      • Transferring from the wheelchair to the seat, and from the seat to the wheelchair.
      • Assistance in moving to/from the seats.
      • Assistance in preparation for eating.
    • If traveling in a group of 10 or more passengers requiring wheelchairs, inform IndiGo at least 48 hours before departure at this number: 0124 6613838, or through the website.
    • The following services will not be provided:
      • Eating or drinking
      • Administering medications
      • Assistance inside the lavatory
      • Other personal care needs

Passengers requiring such types of assistance must travel with a safety assistant.

  • Passengers traveling with wheelchairs, crutches, braces, or other prosthetic devices
    • Before traveling
      • Call IndiGo to discuss your needs. 
    • If traveling with your own wheelchair
      • IndiGo will help dismantle and/or reassemble your wheelchair.
      • You can use your own wheelchair up to the aircraft and have it stored in the hold area, or check it in.
      • Passengers are allowed to use braces, crutches, and other prosthetic devices and store them as hand baggage at no additional charge.
      • The following types of wheelchairs will not be accepted onboard: 
        • Wheelchairs using wet-cell batteries.
        • Wheelchair using lithium or non-spillable batteries. 
      • The wheelchair’s battery/batteries must be carried separately after sealing the terminals to prevent damage.
    • Airport Wheelchairs
      • Wheelchairs are available for use at all airports. 
      • Passengers must request the service at the time of booking and/or notify IndiGo at least 48 hours before departure by phone. 
  • After reaching the airport, they must inform an airport service agent about their requirement.
  • Passengers traveling with service dogs 
    • Passengers with sensory impairments traveling with a guide dog should make their reservations through a call center and notify IndiGo at least 48 hours before departure.
    • Guide dogs are not allowed to occupy a seat. 
    • Passengers traveling with a guide dog will be allotted first-row seats.
    • Documentation
      • Must carry valid documentation from an established institution stating that the guide dog is a trained service animal.
      • The vaccination certificate must be in order.
    • Hygiene/travel requirements 
      • The passenger must carry a moisture-absorbent mat and place it under the service dog. 
      • The service dog must be properly trained, muzzled, restrained, and vaccinated.
      • Service dogs that cannot be controlled by a passenger or posing a threat to the health or safety of other passengers will not be accepted. 
      • Meet-and-assist services can be provided if requested in advance. 
    • International travel 
      • If traveling into or out of India, the service dog must meet the destination country’s requirements.
  • Passengers traveling with spinal support equipment (SSE)
    • Must inform IndiGo at 0124 6613838 at least 7 days before traveling, and also provide the SSE’s specifications.
    • Passengers carrying their own support equipment must know how to install, use, and remove it. 
    • Spinal support equipment can be carried free of charge.
    • IndiGo’s engineering team will check to ensure that the SSE can be safely accommodated in the aircraft. 
  • Passengers traveling with broken limbs
    • Passengers traveling with fractured or broken limbs in plaster must: 
      • Furnish a Fit to Fly certificate. 
      • The cast must be at least 48 hours old, except for post-cast slabs and bivalve casts.
    • Passengers who cannot bend their legs at the knee joint: 
      • Must purchase an additional seat to keep the leg elevated.
        (does not apply to passengers traveling with a cast below the knee)
      • Will have the window and middle seats blocked. 
      • Will not be permitted to place their leg in a way that it obstructs anyone’s passage. 
  • Passengers with psychiatric or emotional disorders
    • Can only travel with a safety assistant.
    • The safety assistant must carry a certificate from the treating physician, along with a sedative prescription that may need to be administered before or during the flight. 
  • Passengers with autism or intellectual disability
    • Passengers with the following conditions must book their flight at least 48 hours in advance via this call center number: 09910383838. The conditions include:
      • Autism
      • Intellectual disability
      • Dementia
      • Alzheimer’s disease
      • Down syndrome 
    • While booking, inform IndiGo about the passenger’s specific needs and requirements.
    • Passengers with the above-mentioned conditions will be boarded first and given time to settle down before other passengers can board the aircraft. 
    • If requested at the check-in counter, the following services can be provided: 
      • Assistance from the ticket counter to the aircraft seat. 
      • Meeting a family member at the gate upon arrival. 

If booking the service, be sure to provide the name of the person picking up the passenger at the check-in counter of the departure airport.

  • Passengers requiring the use of internal devices
    • Passengers traveling with internal medical devices such as pacemakers, defibrillators, etc., must inform IndiGo at the time of booking and also inform the security personnel before the screening process begins. 
  • Passengers requiring portable oxygen concentrators (POCs)
    • Portable Oxygen Concentrators (POCs) must be approved for carriage by the Federal Aviation Administration (FAA). 
    • Can be carried free of charge as checked or cabin baggage.
    • Must meet the following conditions: 
      • Must request at least 48 hours before departure that the POC will be carried or used during the flight. 
      • The POC must not interfere with the communication, navigation, or electrical equipment on the aircraft.
      • Must know how to pack, assemble, dismantle, and use the POC. 
    • If carrying as checked baggage
      • Must ensure that the POC is empty and free of any residual oxygen. 
      • If powered by a lithium battery, the battery must be removed and carried as hand baggage. 
      • If powered by other battery types, the battery must be removed and packed separately so that the battery’s terminals are protected and prevented from coming in contact with metal objects. 
      • Batteries will be subject to all the applicable requirements such as the requirements mentioned under the Aircraft (Carriage of Dangerous Goods) Rules, 2003, the IATA Dangerous Goods Regulations, and the ICAO Technical Instructions for the Safe Transport of Dangerous Goods.
    • If carrying as hand baggage
      • Passengers carrying or using a POC will only be assigned a window seat, except seats in rows 1, 12, and 13. They will not be allowed to occupy middle or aisle seats. However, the seats may be changed (if required).
      • Must be able to operate the POC device and respond appropriately to the POC’s warning signs without assistance. 
      • POC devices must be stowed under the front seat during taxi, take-off, and landing.
    • In case of a decrease in cabin pressure 
      • Passengers must use the oxygen mask and not the POC as their primary source of oxygen. 
    • For more information or to check if your POC is approved for carriage, call IndiGo.
  • Passengers traveling with adverse medical conditions
    • Passengers with medical conditions must inform IndiGo of their specific medical condition at least 72 hours before departure by filling out this medical form
    • Must inform IndiGo is post-arrival hospitalization is required upon arrival.
    • If traveling with a safety assistant, must provide their name and contact details to IndiGo.
    • IndiGo does not: 
      • Provide special assistance such as lifting. 
      • Administer injections or medications. 
      • The carriage or use of oxygen cylinders (both are prohibited).
    • Passengers requiring stretchers
      • Must book at least 72 hours before departure. 
      • Stretchers are not accepted on connecting flights.
      • The passenger must: 
        • Download and print the IndiGo medical form
        • Have the form filled out by the passenger’s treating physician
        • Fax it to 0124-4068536, along with:
          • The PNR/booking confirmation number 
          • Travel Itinerary 
      • Within 24 hours of receiving the fax, IndiGo’s internal physician will revert with a booking confirmation.  
      • On the day of travel, IndiGo’s medical representative may evaluate the passenger’s medical fitness to travel. 
      • Seat charges will be the equivalent of 9 seats at the prevailing rate plus a handling fee per Annexure A.
  • Passengers traveling with safety assistants

A safety assistant can be any able-bodied person assisting a passenger with a disability to exit the aircraft in an emergency or communicate with a cabin crewmember for a safety briefing.

  • Eligibility requirements 
    • Must be at least 18 years old
    • Must be mentally and physically able to evacuate the passenger during an emergency 
  • Seating requirements 
    • Must be seated next to the passenger. 
    • If traveling with several disabled passengers, must be seated in the same row or the row immediately in front of or behind the passengers. 
  • Safety assistants are required in the following cases 
    • Passengers traveling on a stretcher, in which case the safety assistant should be a medical/paramedical escort, unless IndiGo’s internal physician permits otherwise.
    • Passengers with a mental disability who cannot understand or follow safety instructions.
    • Passengers with severe mobility impairment who cannot physically evacuate themselves in case of an emergency.
    • Customers with severe vision, hearing, and speech impairments (together) who may not be able to evacuate themselves in case of an emergency.
    • Other disabilities which IndiGo feels may affect the affect the passenger’s safety on the aircraft.

How to Check Your IndiGo Flight Status 


A screenshot of the Flight Status functionality on IndiGo Airlines’ website

To check your IndiGo flight status online:

  1. Go to GoIndiGo.in 
  2. Click on the Flight Status tab 
  3. Select your:
  1. City of origin (From)
  2. Destination city (To)
  3. Date and flight 
  4. PNR/booking reference number 
  5. Click on the Search Flight button 

The flight status will appear.
You can also use the mobile app to check your flight status.

3 Money-Saving Tips 

  1. Check out the latest Flight Offers 
  2. Join 6E Rewards for perks, fares, and upgrades 
  3. Call this number and ask for a special discount: +1-844-903-1897

How to Get Senior Discounts on IndiGo 

IndiGo offers a 6% discount off the base fare to senior citizens over 60 years of age on domestic flights, subject to the following conditions: 

  • Must carry a valid photo ID with date of birth and present it at check-in.
  • Applies only to domestic flights.
  • Senior citizen discounts can be availed on one-way and round-trips.
  • Bookings made under the senior citizen discount scheme can be changed and cancelled.
  • Senior citizen bookings are non-transferable. 
  • Name changes are not permitted after booking.
  • Passengers travelling on a discounted senior citizen booking must check in physically at the airport—web check-ins are not permitted.
  • Seats will be subject to availability.
  • The Senior Citizen Discount Scheme cannot be combined with another discount/promo offer.
  • Refunds are subject to applicable cancellation charges. 

If you’re looking for a discounted booking and don’t qualify due to age or route, call the IndiGo Airlines Reservations Number +1-844-903-1897 and ask for a special rate.

Group Flight Booking on Indigo

If you’re travelling in a group of 7 or more passengers, you qualify for a group booking discount on IndiGo. You can make a group flight booking by phone or online through this page

To make a group flight booking by phone, call +1-844-903-1897. Discuss your group’s itinerary with a travel expert, go through the options, and confirm your booking—or call the same number again once you’re ready with your travel plans. 

To make a group flight booking online:


A screenshot of IndiGo’s online Group Booking functionality 

  1. Go to IndiGo Group Booking
  2. Enter your trip requirements
    (incl. number of passengers, group type, and your preferred currency)
  3. Click on the Search Flight button 
  4. Follow the prompts to confirm your booking 

IndiGo Manage Bookings


Use the Manage Bookings functionality to cancel, change, or modify your itinerary 


A screenshot of the Manage Bookings functionality on GoIndiGo.in 

Manage Bookings is a useful online feature that appears in the Manage dropdown.
It allows you to do many things, such as:

  • Check-in online
  • Check your flight status
  • View your itinerary 
  • Change or cancel your flight booking
  • Select your seat 
  • Email your travel itinerary
  • Update your contact details
  • View your GST or payment invoice
  • Purchase add-ons such as:
    • Meals
    • Excess baggage
    • Lounge services
    • Sports equipment 
  • Explore destinations
  • Book hotel accommodations
  • Book cargo services
  • View weather advisory

To manage your IndiGo flight booking online:

  1. Go to GoIndigo.in 
  2. From the Manage tab’s dropdown, select an option to:
  1. Check-in online
  2. Check your flight status
  3. View your itinerary 
  4. Change or cancel your flight booking
  5. Select your seat 
  6. Email your travel itinerary
  7. Update your contact details
  8. View your GST or payment invoice
  9. Purchase add-ons such as:
    1. Meals
    2. Excess baggage
    3. Lounge services
    4. Sports equipment 
  10. Explore destinations
  11. Book hotel accommodations
  12. View weather advisory
  13. Book cargo services

IndiGo Airlines Reservations Numbers (Worldwide)

The IndiGo flight ticket booking contact numbers for different countries are given below:

  1. United States +1-844-903-1897 (open 24/7, toll-free) 
  2. Canada +1-844-903-1897 (open 24/7, toll-free)
  3. India 0124-6173838
    0124-4973838
  4. Austria +43-1-5853631-68
  5. Australia 1300-760-170
  6. Bahrain 17225650, 17210277
  7. Bangladesh +88-02-9883374
  8. Belgium 00-32-(0)2-771-9816
  9. Czech Republic +49-(0) 69-209776-36
  10. France +33(-)1-53-43-33-92
  11. Germany +49(-)6977-673-55
  12. Hong Kong +852-28304803
  13. Hungary +363-01999411
  14. Israel +972-3-7952133
  15. Italy +39-2-643458364
  16. Singapore +65-62988328/6562989240
  17. Saudi Arabia +966-11-419-2467
  18. Qatar +974-40367777
  19. Oman +968-24400830
  20. New Zealand 0800-200-036
  21. Netherlands +31-(0)20-405-4646
  22. Nepal +977-422-9932
  23. Myanmar +95(1)539484, (9)455898
  24. Malaysia +603-2711-6489
  25. Japan +81-3-6240-0417
  26. China +86-4006063838

IndiGo Travel Classes 

IndiGo offers an all-cabin Economy Class configuration—with no Business or First Class. However, you can choose from the following seating options:

  1. Extra Legroom (XL) Seats  
  2. Window Seats
  3. Middle Seats 
  4. Aisle Seats

Extra Legroom (XL) Seats 

IndiGo’s extra legroom seats offer more legroom than standard seats. You can choose an XL seat at the time of booking or later. Refer to the information below for seat location details, as well as whether or not they include a reclining option.  

  • A320 aircraft (all)
    • The extra legroom seats are located in rows 1, 12, and 13. 
    • Rows 12 and 13 are located next to the emergency exit.
    • Row 1 and 13 seats are reclining. 
    • Row 12 seats are non-reclining.
  • A321 aircraft
    • A321 (222Y) aircraft
      • The extra legroom seats are located in rows 1, 17, 18, and 27.
      • Rows 17 and 18 are located next to the emergency exit.
      • Row 17 and 18 seats are non-reclining.
    • A321 (232Y) aircraft
      • 29A and 29F are extra legroom seats. 
      • Seats in rows 18, 19, 28, 29A, and 29F are located next to the emergency exit.
      • All the extra legroom seats are non-reclining on this aircraft.
  • ATR (78Y) aircraft
    • The extra legroom seats are located in rows 1 (tail-facing) and 2. 
    • Seats in rows 1 and 2 are located next to the emergency exit.
    • All the extra legroom seats on this aircraft are non-reclining.

A view of extra legroom row 1 seats on A320 CEO (180Y)


A view of extra legroom row 12 and 13 seats on A320 CEO (180Y)

IndiGo Fares and Add-ons 

IndiGo offers several fare options and extra add-ons.
These include:

  1. 6E Fares 
    1. 6E SME 
      • Special program for small and medium enterprises 
      • Free and easy booking interface 
      • Unlimited changes
      • Lower cancellation fee
      • Complimentary meal 
      • Detailed MIS to track travel spends
      • For more information, click here
    2. Tough Cookie Discount 
      • Available for doctors and nurses
      • Save up to 25% on your fare
      • For more information, click here
    3. Flex Pay
      • Pay 10% of the flight fare now and the balance within 15 days of booking or departure (whichever is earlier)
      • For more information, click here
    4. Lite Fare
      • For hand-baggage only travelers
      • Extra savings
      • For more information, click here
    5. Student Discount Fare
      • Get 6% off the base fare
      • Extra 22lb/10kg baggage allowance if booking at least 7 days in advance
      • Applies to students who are 12 years or older
    6. Senior Citizen Discount Fare
      • Get 6% off the base fare
      • Applies to passengers above 60 years on domestic flights booked online 
      • For more information, click here
    7. Armed Forces Fare
      • Save up to 50% on the base fare 
      • Applies to bookings made under the Defense category 
      • Open to serving and retired defense and paramilitary personnel and their families
      • The fare cannot be clubbed with other schemes or discounts 
      • For more information, click here
    8. Flexi Plus Fare
      • Get a complimentary standard seat or XL seat at 50% discount
      • Zero date change fee up to 4 days before departure
      • Lower cancelation fee up to 4 days before departure
      • For more information, click here
  2. 6E Add-ons
    1. 6E Prime
      • Skip the check-in queue
      • Select a seat of your choice (except extra legroom, XL)
      • Choose a snack combo
      • Collect your baggage quicker upon arrival
      • Starts ₹699 (domestic travel) and ₹1,199 (India to overseas)
      • For more information, click here
    2. 6E Tiffin
      • Book your snack and beverage combo in advance
      • Save up to 15%
      • Starts ₹150
      • Download the 6E tiffin menu
    3. Excess Baggage
      • Pre-book additional baggage at up to 20% discount
      • Purchase a maximum of 2 pieces online up to 1 hour before departure
      • Starts from ₹2,000
      • Check out the pre-paid excess baggage rates 
    4. Travel Assistance 

Protect your travel with: 

  • Domestic roadside assistance
  • Domestic medical assistance
  • Complimentary travel insurance incl. Covid-19 hospitalization
  • Starts ₹159
  • For more information,  click here
  1. Cancellation Assistance
    • Cancel your booking quickly and easily
    • Complimentary trip cancelation insurance
    • Starts ₹499
    • For more information, click here
  2. Fast Forward Service (FFWD)
    • Priority check-in
    • Priority baggage 
    • Starts ₹450 (domestic travel) and ₹650 (international travel)
    • Pre-book at 40% discount
    • For more information, click here
  3. Lounge Services
    • Use IndiGo’s partner lounges in India and overseas
    • Starts from ₹575
    • For more information, click here
  4. Blanket, Pillow & Eye Shade
    • Pre-book a blanket, pillow and eye shade on international flights
    • Book online through the Manage Booking function
    • For more information, click here
  5. Sports Equipment
    • Pre-pay handling fees for up to 3 sporting items per passenger 
    • Sporting items include golf bags, skiing equipment, surfboards, snowboards, water skis, bicycles, and scuba diving equipment
    • Maximum dimensions must not exceed (Width x Height x Length):
  • 10in x 10in x 209in, or
  • 20in x 20in x 202.5in, or
  • 30in x 30in x 193.5in
  • Starts from ₹1,000 (domestic flights) and ₹2,000 (international flights)
  • Can be booked online up to 2 hours before departure on select flights (except ATR aircraft and on Lite Fares)
  • The weight of the sporting equipment will count toward the passenger’s free baggage allowance and standard excess baggage charges will apply if applicable
  • If booking through a call center, additional 10% charges will apply
  1. IndiGo Promise 
    • Protect yourself from flight delays, cancelations, and lost baggage
    • Starts from ₹49
    • For more information, click here
  2. 6E Flex
    • Make unlimited changes
    • Zero cancelation fee
    • Starts ₹1,200 (domestic travel) and ₹1,750 (international travel)
    • For more information, click here
  3. 6E Seat & Eat
    • Pick a seat and snack (food item + beverage) on 6E add-ons
    • Starts ₹499 (domestic travel) and ₹599 (international travel)
    • Save up to 30% on your travel
    • For more information, click here

Note. Booking through a call center is subject to applicable charges. 

IndiGo Seat Reservation

How to book a seat on an Indigo flight

You can book a seat for yourself at the time of purchasing your ticket (by phone or online), later by phone or through Manage Bookings, or when checking in (subject to availability). IndiGo’s seat selection charges are given in the section below.

Seat Selection Charges for Domestic Flights (within India) 

Preferential Seat Fees for ATR Aircraft INRAED USD
Rows 1, 2300165
Rows 3 – 8 ZeroZeroZero
Rows 9 – 1510052
Rows 16 – 19 200113
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.
Preferential Seat Fees for A320 Aircraft (180-seater)Seat Type INRAED USD
1All 1,0005416
2 – 3All 400226
4 – 10Window/Aisle 350196
4 – 10Middle 350196
12 – 13 All 1,0005416
11, 14 – 20 Window/Aisle250134
11Middle15082
14 – 20 Middle15082
21 – 31 Window/Aisle15082
21 – 24 Middle15082
25 – 30 MiddleZeroZeroZero
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.
Preferential Seat Fees for A320 Aircraft (186-seater)Seat Type INRAED USD
1All 1,0005416
2 – 3All 400226
4 – 10Window/Aisle 350196
4 – 10Middle 350196
12 – 13 All 1,0005416
11, 14 – 20 Window/Aisle250134
11Middle15082
14 – 20 Middle15082
21 – 31 Window/Aisle15082
21 – 25 Middle15082
26 – 31 MiddleZeroZeroZero
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.
Preferential Seat Fees for A321 Aircraft (222-seater)Seat Type INRAED USD
1All 1,0005416
2 – 3All 400226
4 – 15Window/Aisle 350196
4 – 15Middle 350196
16, 26 Window/Aisle250134
16, 26 Middle 15082
17, 18, 27All1,0005416
19 – 25 Window/Aisle250134
19 – 25 Middle 15082
28 – 37 Window/Aisle15082
28 – 31 Middle15082
32 – 37 MiddleZeroZeroZero
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.
Preferential Seat Fees for A321 Aircraft (232-seater)Seat Type INRAED USD
1All 1,0005416
2 – 3All 400226
4 – 16Window/Aisle 350196
4 – 16Middle 350196
17, 26 Window/Aisle250134
17, 26 Middle 15082
18, 19, 28, 29A, 29FAll1,0005416
20 – 27 Window/Aisle250134
20 – 27 Middle 15082
29C, 29D, 30 – 37 Window/Aisle15082
29B, 29E, 30 – 33 Middle15082
34 – 39 MiddleZeroZeroZero
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.

Seat Selection Charges for International Flights 

Preferential Seat Fees for A320 Aircraft (180-seater)Seat Type INRAED USD
1All 1,2006519
2 – 3All 550309
4 – 10Window/Aisle 450247
4 – 10Middle 400226
12 – 13 All 1,2006519
11, 14 – 20 Window/Aisle400226
11Middle15082
14 – 20 Middle15082
21 – 31 Window/Aisle150134
21 – 24 Middle25082
25 – 30 MiddleZeroZeroZero
Note Row 30 seats are non-reclining.Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.
Preferential Seat Fees for A320 Aircraft (186-seater)Seat Type INRAED USD
1All 1,2006519
2 – 3All 550309
4 – 10Window/Aisle 450247
4 – 10Middle 400226
12 – 13 All 1,2006519
11, 14 – 20 Window/Aisle400226
11Middle15082
14 – 20 Middle15082
21 – 31 Window/Aisle250134
21 – 25 Middle15082
26 – 31 MiddleZeroZeroZero
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.
Preferential Seat Fees for A321 Aircraft (222-seater)Seat Type INRAED USD
1All 1,2006519
2 – 3All 550309
4 – 15Window/Aisle 450247
4 – 15Middle 400226
16, 26 Window/Aisle400226
16, 26 Middle 15082
17, 18, 27All1,2006519
19 – 25 Window/Aisle400226
19 – 25 Middle 15082
28 – 37 Window/Aisle250134
28 – 31 Middle15082
32 – 37 MiddleZeroZeroZero
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.
Preferential Seat Fees for A321 Aircraft (232-seater)Seat Type INRAED USD
1All 1,2006419
2 – 3All 550309
4 – 16Window/Aisle 450247
4 – 16Middle 400226
17, 26 Window/Aisle400226
17, 26 Middle 15082
18, 19, 28, 29A, 29FAll1,2006519
20 – 27 Window/Aisle400226
20 – 27 Middle 15082
29C, 29D, 30 – 37 Window/Aisle250134
29B, 29E, 30 – 33 Middle15082
34 – 39 MiddleZeroZeroZero
Note. Seats assigned through IndiGo’s call centers will attract an additional fee of INR 50 per passenger per sector.

IndiGo Seat Reservation for Disabled Passengers

If you didn’t make any request for special assistance at the time of booking, you must notify IndiGo at least 48 hours before departure in most cases. However, you must notify: 

  • At least 72 hours before departure if you need to travel on a stretcher.
  • At least 7 days before departure if you’re traveling with spinal support equipment (SSE). 

For contact details, refer to the section titled What to Do if You Require Special Assistance on IndiGo.

IndiGo In-flight Entertainment (IFE) Services


A view of IndiGo’s inflight entertainment services tie-up with SonyLIV

IndiGo does not offer seatback entertainment screens or provide inflight entertainment services. However, if you’re traveling on a domestic flight, you can download the SonyLIV app and play it on your smartphone or tablet after purchasing an unlimited 7-day subscription for ₹25. 

Since your smartphone will be in offline mode on board, you will need to download the content you want to watch before boarding so that you can stream it once you’re airborne. 

Note. After your flight takes off, you will not be able to download or stream anything beyond what you have already downloaded to your device. 

IndiGo Rewards Program—6E Rewards


A view of IndiGo’s 6E Rewards Program

Known as 6E Rewards, IndiGo’s rewards program connects you to Ka-ching, a co-branded card. Members can earn rewards by using the card on IndiGo and other merchants and redeem the rewards for IndiGo flights and other benefits.

After joining Ka-ching (free and paid options), you can earn reward points when booking flights on IndiGo and on non-flying purchases from brands such as Accor (hotels), Samsonite (luggage), Avis (car rentals), netmeds (medicines), and retail products. 

IndiGo Travel Destinations


A view of IndiGo’s travel destination 

IndiGo flies to more than 87 cities in 17-plus countries across Asia and the Middle East.

Popular Destinations 

Bangladesh DhakaChinaGuangzhouChengduHong KongHong KongKuwaitKuwait CityMalaysiaKuala LumpurMaldivesMaléMyanmarYangonNepalKathmanduOmanMuscatQatarDohaSaudi Arabia DammamJeddahRiyadhTurkeyIstanbulUnited Arab EmiratesAbu DhabiDubaiSharjahVietnamHanoiHo Chi Minh CitySingaporeSingaporeSri LankaColomboThailandBangkokPhuketIndia Andaman and Nicobar Islands—Port BlairOdishaBhubaneswarPunjabAmritsarRajasthanUdaipurJodhpurJaipurTamil NaduTiruchirappalliThoothukudiMaduraiCoimbatoreChennaiTelanganaHyderabadUttar PradeshVaranasiLucknowGorakhpurAllahabadAgraIndia West BengalKolkataDurgapurBagdograKeralaThiruvananthapuramKozhikodeKochiKannurLadakhLehMadhya PradeshJabalpurIndoreBhopalMaharashtraShirdiPuneNagpurMumbaiKolhapurAurangabadManipurImphalMeghalayaShillongMizoramAizawlNagalandDimapurJammu and KashmirSrinagarJammuJharkhandRanchiIndiaAndhra PradeshRajahmundryKurnoolVisakhapatnamTirupatiVijayawadaAssamDibrugarhGuwahatiJorhatSilcharBiharPatnaGayaChandigarhChandigarhChhattisgarhRaipurDelhiDelhiGoaGoaGujaratVadodaraAhmedabadSuratKarnatakaBengaluruMysuruMangaluruHubballiBelagaviTripuraAgartalaUttarakhandDehradun

Frequently Asked Questions on IndiGo Flight Booking

You can book your IndiGo flight ticket by phone (+1-844-903-1897), online through GoIndiGo.com, with the mobile app, at a ticket counter, or through a travel agent.

You can make a seat reservation on IndiGo: 

  • At the time of booking, when the maximum choice is available. You can do this by phone, online via GoIndiGo.com, through the mobile app, call center, or travel agency. 
  • After purchasing your ticket by phone, online via Manage Bookings, mobile app, call center, or travel agency. 
  • At the time of checking in for your flight, online or at the airport.

Note. The earlier you select a seat, the more choice you have.

Yes, you do. The one-way fare for infants between 7 days to 24 months of age is: 

  • INR 1,500/AED 75/USD 20 on domestic flights 
  • INR 2,350/AED 150/USD 36 on international flights 

Children who reach their second birthday must travel on their seats, subject to the applicable fare. 

You can check your IndiGo flight status online through the Flight Status tab on GoIndiGo.in. On the Flight Status page, enter your flight details, i.e., origin and departure cities, date and flight number, and PNR/booking reference number, and hit the Search Flight button. Your flight status will appear. 

You can also use the IndiGo mobile app to check your flight status or call the IndiGo Airlines airport office in your city.

IndiGo is 4-Star Low-Cost Airline, as certified by Skytrax. It is Asia’s largest individual low-cost airline and India’s largest airline, with a domestic share of 48.2% in FY 2020. It flies to 87-plus cities, primarily across India, Asia, and the Middle East.

Some of the awards won by IndiGo include: 

  • Stevie Awards for Sales and Customer Service (2021)
  • The Most Effective Chatbot Solution (2020) 
  • The Safest Airline in India (2020: Safe Travel Barometer)
  • The Best Low-Cost Airlines-Asia (2019: TripAdvisor).

Below is a snapshot of how consumers ranked IndiGo in the recent past:

Skytrax Ranking 4-Star Low-Cost Airline

The IndiGo Airlines Reservation number is +1-844-903-1897. This number is open 24/7 and is toll-free if you’re calling from the United States or Canada.

Yes, IndiGo offers discounted fares for lap infants. Infants up to 2 years of age are charged a per-sector fee, which is: 

  • INR 1,500/AED 75/USD 20 on domestic flights 
  • INR 2,350/AED 150/USD 36 on international flights

If you’re a single adult traveling with 2 lap infants, you’ll have to purchase a seat for the second infant because only 1 infant can sit on your lap. 

You can contact the IndiGo Reservations office in the USA at this number: +1-844-903-1897.

You can book a seat online or by phone when purchasing your ticket. You can also book your seat later (by phone, through your travel agent, or online through Manage Bookings), or when checking in for your flight.

You can book food on an IndiGo flight in advance by purchasing the 6E Tiffin option. This option is available online at a 15% discount and starts from ₹150. For details of the snacks and beverage combo, download the menu and purchase in advance.

You can make a seat reservation online through IndiGo’s official website, through the mobile app, by phone (to a call center), through an IndiGo ticket office, or a travel agency. 

Yes, you can. IndiGo offers army discounts at up to 50% on the base fare. The discount is offered under the Defense category and can be availed by both serving and retired defense and paramilitary personnel. However, you can only get a discount if you make your reservation online through GoIndigo.com or the mobile app. Remember, army discounts cannot be clubbed with other promos and discounts. 

You can make a group flight booking on IndiGo: 

  1. By phone
    (call +1-844-903-1897 or a call center in your area) 
  2. Online via the Group Booking page 
  3. Through an IndiGo ticket office
  4. Through your travel agent

You can download the IndiGo flight booking apps through this link:
https://www.goindigo.in/information/mobile.html 

You can also directly download IndiGo’s flight booking app through one of these links: 

Yes, there is. The inventory is limited and available on a first-come-first-served basis. This means that if the inventory gets exhausted under the Defense category, you can either choose to fly on a different date or select a normal class fare if you must fly on the same date.

You can make a window seat booking on an Indigo flight at the time of purchasing your ticket or later when you check in, subject to the availability of seats. If you’re purchasing your ticket online, you’ll be provided with an option to select your seat from the seat map before confirming your reservation. If you’re purchasing your ticket by phone, request a window seat. Remember, this is a paid option.

You can check out the Flight Offers page for the latest offers, or call +1-844-903-1897 and ask for a cheap flight ticket.

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