United Airlines Chicago (city office/ticket office) is located at #233 South Wacker Drive, Chicago, Illinois 60606. The office is open on weekdays from 9am to 5pm. For domestic flight reservations and inquiries, you can call 1-800-864-8331 and for international reservations and inquiries, the phone number is 1-800-538-2929. 

The United Airlines Chicago airport office is located in Terminal 1 of Chicago O’Hare International Airport (ORD) and is open 24 hours. The centralized phone numbers are the same as above.

United Airlines cargo office (United Cargo) is located at Main Cargo Facility, #630 Main Cargo Rd., Chicago, IL 60666, and is open daily from 5am to midnight. The central sales office can be reached by phone at 773-601-6353 (CSA), 773-601-6471 (import), and 773-601-6473 (export) and by email at grp-cgoservice-ordff@united.com or cargo@united.com (sales).

For additional details, refer to the sections below.

United Airlines Chicago Office Locations
Corporate Office in Chicago, IL
Street AddressWillis Tower
#233 South Wacker Drive
Chicago, Illinois 60606
United States of America
Office hours9.00am – 5.00pm (Monday – Friday)
Telephone1-872-825-4000
City Office in Chicago (Ticket Office)
Street Address United Airlines, Inc.
#233 South Wacker Drive
Chicago, Illinois 60606
United States of America
Office hours9.00am – 5.00pm (Monday – Friday)
Telephone
Domestic
International
TTY
1-800-864-8331 (1-800-UNITED-1)
1-800-538-2929
1-800-323-0170
Airport Office 
Street Address Terminal 1
Chicago O’Hare International Airport (ORD)
10000 W O’Hare Ave.
Chicago, IL 60666
United States of America
Office HoursOpen 24 hours
Telephone
Domestic
International
TTY
1-800-864-8331 (1-800-UNITED-1)
1-800-538-2929
1-800-323-0170
Cargo Office
Street AddressUnited Cargo
Main Cargo Facility
#630 Main Cargo Rd.
Chicago, IL 60666
USA
Operating Hours5.00am – midnight 
Telephone
CSA
Import
Export
Trucking
773-601-6353
773-60-6471
773-601-6473
773-601-6670
Emailgrp-cgoservice-ordff@united.com
Salescargo@united.com

Queries/Services Handled by the United Airlines Office in Chicago  

Below is a list of some of the services provided by the United Airlines offices in Chicago (city and airport). For more information, click on the links or call.

Flight Status/InformationService Animal Information 
Flight Reservations Airport Desk Check-in
Flight CancellationKiosk Check-in
Flight ChangeMobile Check-in
Group ReservationsVoice Check-in
Seat ReservationsAuto Check-in
Seat UpgradeOnline/Web Check-in
Visa-related InformationAirport Lounges
Sports EquipmentImmigration Enquiries/Services
Musical Instruments  In-Flight Entertainment
Baggage PurchaseIn-Flight Meals
Pet Travel BookingMissing Baggage
Unaccompanied Minor BookingName Change/Correction

About United Airlines 

United Airlines, based in Chicago, is one of America’s leading airlines. It operates from 8 major hubs, with Chicago-O’Hare being the most significant. It stands as the third-largest airline globally, boasting a fleet of over 843 aircraft and offering flights to 356 destinations across 48 countries on 5 continents. The airline’s seating arrangements include premium options such as United Polaris Business, United First, and United Business, as well as Basic Economy, with opportunities for seat upgrades like Preferred Seating, Economy Plus, and United Premium Plus.

Head Office 

Street AddressThe Willis Tower
#233 South Wacker Drive
Chicago, Illinois 60606
United States of America
Websitewww.united.com
Telephone1-872-825-4000

Frequently Asked Questions

The FAQs section below about United Airlines Office Chicago provides essential information for passengers seeking guidance on various aspects of their journey with United Airlines. From operational hours and location specifics to contact details and service offerings, the resource addresses common inquiries to streamline the travel experience for those flying out of or dealing with United Airlines in Chicago.

What is United Airlines Chicago office address? 

Chicago office is located at #233 South Wacker Drive, Chicago, Illinois 60606.

Where is the United Airlines ticket office in Chicago? 

Chicago Airlines has 2 ticket offices in Chicago. The city ticket office is located at #233 South Wacker Drive, Chicago, Illinois 60606. The airport ticket office is located in Terminal 1 of Chicago O’Hare International Airport (ORD).

What is the United Airlines Office Chicago phone number? 

The phone numbers for domestic flight inquiries are 1-800-864-8331, and for international inquiries, it’s 1-800-538-2929.

Is the United Airlines Office Chicago in Willis Tower?

Yes, the United Airlines corporate/city office in Chicago is located in the Willis Tower at #233 South Wacker Drive.

What is the United Airlines corporate office (Chicago) phone number? 

The phone number of the United Airlines corporate office in Chicago is 1-872-825-4000.

How do I contact the United Airlines corporate office in Chicago?

You can contact the United Airlines corporate office in Chicago by phone at 1-872-825-4000 or by visiting the office at Willis Tower, #233 South Wacker Drive.

Where is the United Airlines cargo office in Chicago located? 

The United Airlines cargo office in Chicago is located at the Main Cargo Facility, #630 Main Cargo Rd., Chicago, IL 60666.

What are the operating hours of United Airlines Office in Chicago? 

The office hours are from 9:00 am to 5:00 pm, Monday through Friday.

Can I make international flight reservations at the United Airline Chicago office? 

Yes, for international reservations, you can call 1-800-538-2929.

What services can I get at the United Airlines office in Chicago? 

Services include flight status/information, reservations, cancellations, changes, group reservations, seat reservations/upgrades, visa information, and baggage services, among others.

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