Turkish Airlines has updated its change flight policy. Per the latest amendment to Turkish Airlines’ change flight policy due to COVID-19, you can now avail of Flexible Travel options until May 31 (inclusive) for any tickets you purchase till December 31, (inclusive). Effectively, this means you can make unlimited changes to your flight ticket until May 31.

According to the revised Turkish Airlines’ change flight policy, if your travel date is between March 21, and December 31, 2021 (inclusive), you can: 

  • Exchange your ticket for a new flight as many times as you like—or convert it into an Open Ticket before your flight’s departure date—as long as you travel by May 31, (inclusive).
  • Choose a different destination by paying the applicable fare difference (if any), taxes, and exchange rates. 
  • If you’ve used your ticket partially, you can change your destination within the regional groups specified by IATA. You will only have to pay the applicable difference, but you won’t be charged any penalty. 
  • You can request the flight change by phone, through a Turkish Airlines sales office, online (international routes only), or the travel agent you purchased your ticket from. 
  • To convert your flight ticket into an Open Ticket, you must cancel your existing ticket through Turkish Airlines’ call center/sales office, or the travel agency you purchased your ticket from. 
  • The above-mentioned changes do not apply to flights to/from China.

If your flight was cancelled due to COVID-19, you can do all of this free of charge: (a) reschedule your flight (b) convert your ticket into an open ticket if you’re not sure when you’ll travel, or (c) add more value to your ticket, as explained below. 

  • You can reschedule your flight to the same IATA region in the same travel class without having to pay a flight change fee. 
  • You can convert your ticket into an open ticket with a travel date up to December 31, 2021, without paying any additional fee even if the new fare is higher, provided you travel in the same travel class. 
  • You can increase the value of your ticket by receiving a Miles refund into your Miles&Smiles account, and earn 1,000 Miles for every EUR 10 Euros you spent on your ticket. You can also opt for a voucher with 15% additional value and use it later.

How to Change Your Turkish Airlines Flight Ticket

Per Turkish Airlines flight change policy, you can change your Turkish Airlines flight in any of the following ways: 

  1. By phone 
  2. Online through Check-in / Manage booking
    (if you purchased your ticket directly from Turkish Airlines)
  3. Through the mobile app 
  4. Through a self-service kiosk
  5. Through a ticket office 

You can change or rebook your flight by calling + or the Turkish Airlines office in your city/airport or the travel agency you purchased your ticket from. 

Note

  • If your new flight ticket is costlier, you must pay up balance and the applicable currency/tax difference.
  • The change flight policy does not apply to flights to or from China, i.e., you’re not allowed to make any changes to flights to/from China. 

Turkish Airlines Change Flight Policy—Terms and Conditions  

Per Turkish Airlines change flight policy for international flights:

  • A Zero Change Fee applies if you change any flight ticket with a travel date between March 21, 2020, and May 31, 2022. If you’re changing outside of this window, additional charges will apply, depending on the fare conditions mentioned on your ticket.
  • You will not be charged additionally if your new ticket is in the same cabin class.
  • If you change your ticket to an Open Ticket, i.e., if you extend your ticket’s validity till May 31, 2022: 
    • You must cancel your ticket before your flight’s scheduled departure time. 
    • You will not be charged a fee for converting your ticket to an Open Ticket.
    • You will be charged: 
      • A transaction fee 
      • The applicable fare difference due to change of date and/or destination
        (you’re allowed to change your destination)
      • For currency rate differences
      • For travel class difference (if applicable)
      • Tax differences
  • If you’re flying between Turkey and the Turkish Republic of Northern Cyprus, your flight will not be counted as an international flight.

Turkish Airlines Change Fee


What is Turkish Airlines’ ticket change fee?

If you have already used your free options or if they no longer apply, the change fee will depend on your travel class, fare conditions, and route. 

Turkish Airlines ticket change fee/date change fee for domestic flights appears in the table below. 

Turkish Airlines Change Fee for Domestic Flights 
Class of TravelDate/Route Change Fee 
Business Flexible No change fee will apply for: Domestic flights within Turkey Flights to/from Ercan AirportThe applicable fare difference will apply. If the new fare is costlier, you must pay for it, but if it’s cheaper, the difference in base fare will not be returned to you. You must change your flight date/route/time before the flight, not after. You’re not allowed to change a domestic flight to an international flight. If your connecting flight includes both Turkish Airlines and AnadoluJet operating together, the change rules of Turkish Airlines will apply. If you had upgraded from Economy to Business Class and are changing your flight, no deduction will be made for this change (which includes Hopa and Ercan flights, but not common codeshare flights as well as Promotion Class fares (W, U, G, and F).
EcoFlyNo change fee will apply for: Domestic flights within Turkey Flights to/from Ercan AirportThe applicable fare difference will apply. If the new fare is costlier, you must pay for it, but if it’s cheaper, the difference in base fare will not be returned to you. You must change your flight date/route/time before the flight, not after. You’re not allowed to change a domestic flight to an international flight. If your connecting flight includes both Turkish Airlines and AnadoluJet operating together, the change rules of Turkish Airlines will apply. If you had upgraded from Economy to Business Class and are changing your flight, no deduction will be made for this change (which includes Hopa and Ercan flights, but not common codeshare flights as well as Promotion Class fares.
ExtraFlyNo change fee will apply for: Domestic flights within Turkey Flights to/from Ercan AirportThe applicable fare difference will apply. If the new fare is costlier, you must pay for it, but if it’s cheaper, the difference in base fare will not be returned to you. You must change your flight date/route/time before the flight, not after. You’re not allowed to change a domestic flight to an international flight. If your connecting flight includes both Turkish Airlines and AnadoluJet operating together, the change rules of Turkish Airlines will apply. If you had upgraded from Economy to Business Class and are changing your flight, no deduction will be made for this change (which includes Hopa and Ercan flights, but not common codeshare flights as well as Promotion Class fares.
PrimeFlyNo change fee will apply for: Domestic flights within Turkey Flights to/from Ercan AirportThe applicable fare difference will apply. If the new fare is costlier, you must pay for it, but if it’s cheaper, the difference in base fare will not be returned to you. You must change your flight date/route/time before the flight, not after. You’re not allowed to change a domestic flight to an international flight. If your connecting flight includes both Turkish Airlines and AnadoluJet operating together, the change rules of Turkish Airlines will apply. If you had upgraded from Economy to Business Class and are changing your flight, no deduction will be made for this change (which includes Hopa and Ercan flights, but this does not include common codeshare flights and Promotion Class fares.

Turkish Airlines Change Fee—International Flights


What is the Turkish Airlines ticket change fee for international flights?

Turkish Airlines ticket change fee/date change fee for international flights will depend on your travel class, fare type, and route, as shown in the table below. 

Turkish Airlines Ticket Change Fee—International Flights
Class of TravelDate/Route Change Fee
Economy PromotionWill depend on route and travel class, as indicated on the Payment and Confirmation page if you’re purchasing through the website.
Economy Limited
(Semi-flexible)
Permitted but for a fee, depending on your route. 
Economy FlexibleFree of charge.
Business PromotionsPermitted but for a fee, depending on your route.
Business RestrictedPermitted but for a fee, depending on your route.
Business FlexibleFree of charge. 
NoteThe ticket change fee typically ranges from EUR 20 – 40. For short- and medium-haul flights, the change fee is EUR 20 and for long-haul flights it is EUR 40.You must make the changes at least 12 hours before your flight. If your new flight is shorter than the original flight, you will be charged a change fee of:EUR 20 on an Economy Class ticket.EUR 40 on a Business Class ticket.If you make changes to your ticket less than 12 hours before departure, you will be charged 30% of your fare.

Turkish Airlines Change Flight Policy for Award Tickets

Can I change an award or companion ticket?

Turkish Airlines allows you to change the flight time and date of an award or companion ticket. However, modifications to companion award tickets must be made on the ticket holder’s booking. You can make such changes through a Turkish Airlines sales office. If an award or companion ticket has already been issued, an additional flight change fee will apply per transaction as long as your ticket is valid. 

Ticket Change Fee for Award Tickets

  • The ticket change fee for award/companion tickets on domestic flights within Turkey is TRY 50.
  • The ticket change fee for award/companion tickets on international flights is USD 25.
  • The Miles refund fee for award/companion tickets and upgrades for which you have not used any discount coupon is:
    • TRY 50 on domestic flights within Turkey. 
    • USD 25 on international flights.
  • The Miles refund fee for a No-Show (if you don’t take a flight without cancelling it) is: 
    • TRY 100 on domestic flights within Turkey. 
    • USD 50 on international flights.

Note. Aside from the fees above, you will also be charged a change fee for award tickets issued at a partner airline, subject to its rules and regulations.

Flight change policy

Turkish Airlines Date Change Policy


What is Turkish Airlines’ change date policy?

The major highlights of Turkish Airlines’ change date policy are as follows: 

  • If your flight date is between March 21, and December 31 (inclusive), you can change your flight date free of charge as many times as you like, as long as you travel by May 31. If you’re not sure when you’ll be travelling, you can convert your ticket into an Open Ticket for future travel by May 31, (inclusive). 
  • If you want to change your flight but you’re not sure when you’ll travel, you can convert your ticket into an Open Ticket, in which case:
    • You must do it before your flight’s departure. 
    • You won’t have to pay a fee to convert your ticket into an Open Ticket, but you will have to pay a transaction fee, the applicable fare difference due to a change of date or travel class, and tax differences (if any). 
  • If you’re changing your flight date outside of the March 21, – December 31, window, you may have to pay a flight change fee based on the fare conditions mentioned on your ticket.

Turkish Airlines Change of Name Policy

As with all airlines, Turkish Airlines requires that the name on your ticket match the name on your passport or other valid official ID exactly. If the name on your ticket does not exactly match the name on your valid official ID, you may not be allowed to board your flight. 

What should I do if my name appears incorrectly on my ticket?

If the name on your ticket appears incorrectly, you should immediately have it corrected by calling Turkish Airlines on + or in your city/airport, or by contacting the travel agency you purchased your ticket from. 

  • If the name mismatch on your PNR is up to 2 characters/letters, Turkish Airlines will make the name correction without charging you a name change fee, as long as the name change/correction does not amount to a change of passenger.
  • If the name mismatch on your PNR exceeds 2 characters/letters, your ticket will have to cancelled and reissued for a fee after verifying your name. The name change fee will depend on your fare type, travel class, and route. 
  • If your name has changed recently after marriage or divorce and does not reflect on your ticket, you must apply for a change of name with Turkish Airlines before your travel date by providing valid legal documentation, such as a marriage certificate, divorce decree, etc. However, if it is too late to make the correction and you’re flying to/from the United States, the Department of Transportation’s Fly Rights page recommends that you bring the required documentation (marriage certificate, divorce decree, court order, etc.) to the airport which will prove to the authorities that the name on your government ID corresponds to the name on your ticket, even though your physical ID does not reflect it yet. 

Turkish Airlines Name Change Cost

If the change of name involves more than 2 characters/letters and thus a change of PNR/ticket reissuance, the name change cost will typically range from EUR 20 – 40, depending on your flight’s route. 


Frequently Asked Questions on Turkish Airlines Change Flight Policy

Turkish Airlines’ Zero Change Offer allows you to change your flight 100% FREE of cost. However, you can only make this change without penalty in the following conditions:

  • If you purchased your flight ticket before March 20: 
    • You can change your trip (once) to anytime up to December 31 via the Zero Change Fee option, or change it to an open ticket and use the ticket by December 31.
  • If you purchased your flight ticket on/after March 21: 
    • You can change your trip to anytime up to December 31, via the Zero Change Fee option, or change it to an Open Ticket and use it by May 31.

You can change a Turkish Airlines ticket under the Zero Change offer in any of the following ways: 

  • Call Turkish Airlines at + (or in your city/airport) and change your ticket.
  • Online by visiting Turkish Airlines’ official website.
  • Visit a Turkish Airlines ticket office.

Per the latest travel advisory, tickets with a travel date between March 21, and December 31, are eligible for the Zero Cost Change Offer.

If you change your Turkish Airlines flight, you will not be required to pay any extra taxes, charges, or penalties if your ticket is in the same cabin class. 

You can change your Turkish Airlines ticket to an Open Ticket as follows:

  • Call Turkish Airlines at + or an office in your city/airport.
  • Online through Turkish Airlines’ official website.
  • By visiting a Turkish Airlines ticket office.

Per Turkish Airlines’ flexible travel option, if your flight is scheduled between March 21, and December 31 (inclusive), you can exchange it for a new flight or convert it into an Open Ticket for new travel until May 31 (inclusive) free of charge.

Under Turkish Airlines Business Class cancellation policy, Business Class Flexible fares on domestic flights can be cancelled free of charge if cancelled at least 12 hours before departure. If you cancel between 1 – 12 hours, you will be charged a cancellation fee of TRY 200. 

On international flights, Business Flexible fares can be cancelled before the flight but for a fee, depending on the route. Business Restricted Fares may be cancelled for a fee depending on the route, but Business Promotions Fares cannot be cancelled.

If you’re holding a Flexible Fare (Business or Economy), you will not be charged any change fee. In other cases, the change fee will depend on your route.

You can change your Turkish Airlines flight by phone, or online/with the mobile app if you had booked directly from Turkish Airlines. You can also change your flight ticket from a ticket center or a self-service kiosk at the airport.

However, if you had purchased your ticket from a third party, you must get in touch with them directly.

Yes, if there’s a change in your flight, Turkish Airlines will notify you by text messages and e-mail.

If Turkish Airlines changes your flight, you have the option to confirm, change, or cancel the new flight offered to you.

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