JetBlue Baggage Policy

According to the JetBlue baggage policy: 

  • The free carry-on baggage allowance limited to:
    • 1 carry-on bag and 1 personal item for Blue, Blue Plus, Blue Extra, and Mint fares. 
    • 1 personal item for Blue Basic fares. 
  • The free checked baggage allowance depends on the route and fare purchased. 
    • For Blue Mint fares, the checked baggage allowance is typically 2 free checked bags of up to 70lb/32kg each. 
    • For Blue Plus fares, the checked baggage allowance is typically 1 free checked bag of up to 50lb/23kg.  
    • For Blue Basic, Blue, and Blue Extra fares, the checked baggage allowance is typically zero checked bags.
  • Unless otherwise stated, a checked bag must not exceed 50lb/23kg in weight and 157cm/62in in combined dimensions. 
  • The maximum dimensions (length + width + height) of a single piece of checked baggage must not exceed 203.2cm/80in and its total weight must not exceed 99lb/44.9kg. 
Blue BasicBlueBlue Plus Blue Extra  Mint
Carry-on Baggage AllowanceCarry-on Bag (0)Personal Item (1)Carry-on Bag (1)Personal Item (1)Carry-on Bag (1)Personal Item (1)Carry-on Bag (1)Personal Item (1)Carry-on Bag (1)Personal Item (1)
Size restrictionsCarry-on bag: 55.88 x 35.56 x 22.86cm (22 x 14 x 9in)Personal item: 43.2 x 33 x 20.32cm (17 x 13 x 8in)There’s no weight restriction on carry-on items but you must be able to lift them bag unassisted. The carry-on bag must fit in the shared overhead bin. After July 20, 2021, passengers travelling on the following fares will be guaranteed overhead bin space for 1 carry-on bag: Blue, Blue Extra, and Mint fares for domestic flights. Blue Basic passengers who have purchased Even More Space. The personal item (purse, laptop bag, small backpack, or an approved pet carrier) must fit under the front seat.The size includes handles and wheels.
Checked Baggage Allowance 001 x 50lb/23kg02 x 70lb/31.81kg each
Max. size (L + W + H): 157.48cm (62in).Passengers can book up to 2 bags in advance; more bags can only be added at the airport.

JetBlue Baggage Allowance and Fees

According to the JetBlue baggage policy, the checked baggage fees below apply to bags added within 24 hours of departure or at the airport.

JetBlue Baggage Allowance and Fees
Blue BasicBlueBlue Plus Blue Extra  MintMosaicJetBlue Plus
1st BagUSD 35USD 35Free USD 35Free(Included up to 70lb)FreeFree
2nd BagUSD 45USD 45USD 45USD 45Free(Included up to 70lb)FreeUSD 45
3+BagsUSD 150USD 150USD 150USD 150USD 150USD 150USD 150

You can add up to 2 checked bags at least 24 hours before departure and save USD 5 per bag. 

Destinations with Limitations 

  • Ecuador, Dominican Republic, Haiti, Guyana, Trinidad and Tobago, and Peru
    • Can check in up to 2 bags/passenger. 
    • Bag size and weight restrictions
      • Max. size (L + W + H) 157.48cm (62in) 
      • Max. weight 70lb (31.75kg)
    • Bags exceeding 50lb (22.68kg) will be charged an overweight bag fee.
  • Cuba
    • Passengers cannot check in more than 2 bags during the peak winter period (November 16 – January 15) or even boxes and plastic bins. 
    • When flying to Cuba (but not from Cuba), each passenger can check in up to 2 items, out of which one item can be a box or plastic bin. 
    • Any checked bag or box exceeding 50lb (22.68kg) in weight or 157.48cm (62in) in overall dimensions (L + W + H) will be charged an additional overweight and/or oversized fee of USD 150.
    • Overweight refers to anything between 51 – 70lb (23.13 – 31.75kg), and oversized refers to anything between 160 – 203.3cm (63 – 80in) in overall dimensions (L + W + H).
    • No checked bag or box can exceed 70lb (31.75kg) in weight or 203.3cm (80in) in overall dimensions (L + W + H).
    • Where permitted, boxes must be factory-sealed. 
    • Click here for more information on Cuba.

Note

In addition to your carry-on/cabin baggage, you can bring the following items for free with you:

  • Assistive devices such as a wheelchair, crutches, cane, walker, etc.
  • Special items such as an umbrella, coat, infant car seat, etc.
  • Duty-free articles in limited quantities. 
  • 1 diaper bag for lap infants.

Extra Baggage Benefits 

  • TrueBlue Mosaic members and travel companions on the same booking are entitled to carry 2 free checked bags.  
  • JetBlue Plus members are entitled to carry 1 free checked bag.
  • Active U.S. military personnel and their dependents are allowed:
    • 5 checked bags on military duty at no additional cost (domestic and international flights).
    • 2 checked bags on leisure travel at no additional cost (domestic and international flights).

Infants Baggage Allowance

Lap infants (infants not occupying a seat) are entitled to: 

  • 1 diaper bag as carry-on baggage free of charge.
  • Check in a stroller, car seat, child carrier/backpack carrier, or booster seat free of charge.

Additional and/or Excess Baggage Fees 

The excess baggage fee applies to each broken restriction—by piece, weight, and size. This means if your bag is overweight and oversized, both types of additional baggage fees will apply.

  • Additional Baggage Fee
    Per JetBlue’s baggage policy, an additional baggage fee of USD 150 per bag will apply to each additional bag beyond your free baggage allowance.  The weight and size of the bag must not exceed 50lb/23kg and 157.48cm/62in respectively.
    • 3 or more pieces (up to 50lb/23kg each) USD 150 per piece.
  • Overweight Baggage Fees
    Under the JetBlue baggage policy, any bag exceeding 50lb/23kg is considered overweight and will be charged an overweight baggage fee as shown below. 
    • 51 – 70lb (23.1 – 31.8kg) USD 150
    • 71 – 99lb (32.2 – 44.9kg) USD 150
    • >99lb Not accepted
  • Oversized Baggage Fees
    Under the JetBlue baggage policy, any bag measuring more than 157.48cm/62in is considered oversized and will be charged an oversize baggage fee as shown below. 
    • 160 – 203.2cm (63 – 80in) USD 150
    • >203.2 cm (80in) Not accepted

Note.  You can add up to 2 checked bags at least 24 hours before departure and save USD 5 per bag. 

How to Pre-pay for Baggage Online 

Use ‘Manage Trips’ to purchase up to 2 bags and save USD 5/bag

JetBlue allows passengers to purchase up to 2 bags online in advance (at least 24 hours before departure) and save USD 5 per bag.  

To purchase baggage online: 

  1. Go to JetBlue.com 
  2. Select Manage Trips and enter your flight booking details in the boxes
  3. Click on the Find Flight button and select your flight 
  4. Add up to 2 bags by following the prompts 
  5. Pay 

Note. 

  • You can also pre-pay for baggage via the mobile app at the airport self-service kiosk. 
  • Adding more than 2 bags is only possible at the airport. 
  • Paying online, via the mobile app, or via the self-service kiosk is cheaper than paying at the airport. 

JetBlue Sporting Equipment Policy

Per JetBlue’s sports baggage policy, some sports equipment can be carried in carry-on or checked baggage, and some in checked baggage only.

  • Sports equipment such as a golf bag, snow/water skis, fishing rods, wakeboard, or snowboard can be added as a checked baggage item at the time of booking or later—including at the airport. 
  • The standard size requirements don’t apply to the above-mentioned sports equipment. This means you won’t be charged a fee for your oversized bag—other than any checked bag fee associated with your fare. 
  • An overweight fee will apply to sports items weighing more than 50lb.
  • If you exceed the acceptable weight, size, or piece allowance, excess baggage charges will apply—but the weight must not exceed 99lb.
  • Damages will be covered only if the checked sports items are packed in a suitable hard-sided case with permitted items inside the case. Checked sports items inside soft-sided cases will be accepted but the airline will not be liable for any damages.

Guidelines for Carrying Sporting Equipment

Below are a few tips on how to pack your sports equipment, along with the weight, size, and geographic restrictions that apply to them.

Large Sports Gear without Any Handling Fee 

The sports items listed below have been exempted from the standard size requirements. This means no oversized bag fee will apply to them unless they weigh more than 50lb. However, the checked bag fee associated with the purchased fare will apply. 

  • Fishing Equipment
    • The following items count as one checked item:
      2 rods, 1 reel, 1 tackle box, 1 landing net, 1 pair of fishing boots (properly encased). 
    • Must be packed in a hard-sided container. 
    • Fishing poles can be taken as carry-on items if they fit the overhead bin. 
    • Small/freshwater hooks fly fishing are accepted per TSA conditions. 
    • Deep-sea fishing hooks can only be taken as checked baggage items. 
  • Spearguns 
    • Must be packed in a hard-sided container, or the spear’s tip must be protected to prevent damage. 
    • Must be within the weight and size restrictions, or excess baggage fees will apply.
    • Compressed gas cylinders are not permitted. If the cylinder cannot be separated from the speargun, it will not be allowed.
  • Golf Equipment
    • A golf bag must not contain more than: 
      • 14 clubs, 3 golf balls, and 1 pair of golf shoes. 
    • Must be packed in a hard-sided container. 
    • Soft-sided bags will be accepted but the airline will not be responsible for any damage. 
  • Snow Skis and Snowboards 
    • The following snow ski or snowboarding items will count as 1 checked bag: 
      • 1 pair of each: skis, ski poles, and ski boots. 
      • 1 snowboard with 1 pair of boots. 
      • Must be packed in a sturdy container. 
      • Must be checked in at the counter.
    • Not permitted on flights from/to the Dominican Republic.
  • Water Skis and Wakeboards
    • The following items will count as 1 checked bag: 
      • 1 wakeboard or 1 pair of water skis 
      • 1 life preserver
      • 1 tow rope
    • Not permitted on flights from/to the Dominican Republic.
  • Other Sports and Recreation Gear 

The following sports gear can be brought on board or as checked baggage depending on destination, subject to overweight and oversized baggage fees. 

  • Archery Equipment 
    • Only permitted as a checked baggage item. 
    • 1 archery equipment item will count as 1 checked bag and includes:
  • 1 bow, a quiver of arrows, and a maintenance kit.
  • Must be enclosed in a sturdy container or case.
  • Acceptance is subject to the destination area’s requirements.
  • Baseball Equipment
    • Baseball bats inside an equipment bag count as 1 checked bag. 
    • Individual bats are not permitted as carry-on items.
  • Bowling Equipment
    • Can be carried as a carry-on or checked baggage item.
    • The following items count as 1 bag: bowling ball and 1 pair of shoes in a bowling bag. 
  • Dodgeballs, etc. 
    • Can be carried as a carry-on or checked baggage item.
    • All items (incl. shorter than 7in wrenches) must be packed in a bag.
    • Must be fully/partially deflated.
  • Drones
    • Can be carried with the battery installed as a checked or carry-on baggage item (if it fits in the overhead bin or under the front seat).
    • Drones are considered portable electronic devices (PEDs) and must be switched off throughout the flight.
    • 100Wh and 160Wh batteries are permitted, along with 2 spares which must be sealed in a plastic bag and the terminals taped for protection. No restriction on the number of batteries below 100Wh.
  • Hockey & Lacrosse Equipment
    • 2 lacrosse or 2 hockey sticks taped together and packed into 1 hockey equipment bag will count as 1 baggage item. 
    • Sticks cannot be packed with other equipment—they must be packed separately.
    • Ice skates should be taken as checked baggage items to avoid security delays. 
    • Not permitted on flights from/to the Dominican Republic.
  • Hunting & Shooting Equipment
    • Only permitted as checked baggage items.
    • Must be at least 18 years old to carry. 
    • 1 piece of hunting or shooting equipment will count as 1 checked bag.
    • The firearm must be unloaded and packed in a hard-sided container. 
    • Only the passenger should have the key or the lock’s combination.
    • All the lock areas of the container must be locked. If a container does not have a lock area, the firearm will not be accepted. 
    • The following will count as 1 item of shooting equipment:
      • 1 rifle case with up to 2 rifles (with/without scopes), 1 shooting net, noise suppressors, and 1 toolset for a small rifle.
      • 1 shotgun case with up to 2 shotguns.
      • 1 pistol case with up to 4 pistols.
    • Ammunition
      • Not permitted on international flights (neither in carry-on nor in checked baggage).  
      • Must be packed in a wood, metal, fiber (cardboard) box specifically designed to carry ammunition.
      • Must be packed in a separate container completely separated from the firearms box, but can be in the same checked bag if properly packed.
      • Must not exceed 11lb/per passenger.
    • Pistol cases can be purchased from the check-in counters at USD 50. 
    • Air guns and BB are subject to the same conditions.
  • Ice Skates
    • Accepted as both carry-on and checked items, but should be checked in to prevent checkpoint delay.
  • Paddles & Oars
    • The following will count as 1 checked bag item if they meet the weight and size requirements: oars and paddles taped together or packed properly together in a bag.
  • Parachutes
    • Parachutes without a cartridge or canister can be carried as both carry-on and checked baggage items if they meet the weight and size requirements. 
    • If carrying a parachute, reach the airport at least 30 minutes before the recommended arrival time. 
  • Pole Vaulting Equipment 
    • Pole vaults and javelins are accepted as both carry-on and checked baggage items. However, they must be capable of being broken down to meet the size and weight requirements.
  • Scooters
    • Manual scooters (razor-type) are accepted as both carry-on and checked baggage items if they meet the weight and size requirements. 
    • Battery-powered scooters must meet these requirements
    • Gas-powered models are not accepted. 
  • Scuba & Snorkeling Gear 
    • The following items are accepted as both carry-on and checked baggage items if they meet the weight and size requirements:
      regulators, snorkels, fins, masks, and buoyancy compensators.
    • Compressed gas cylinders are not accepted in any form (empty or full).
  • Skateboards
    • Accepted as both carry-on and checked baggage items if they meet the weight and size requirements. 
    • Checked-in skateboards will be accepted at the passenger’s risk only.
  • Skimboards
    • Skimboards will be accepted only as a checked baggage item if they meet the weight and size requirement. 
    • Boards measuring more than 62 linear inches (L + W + H) will incur an oversize fee.
  • Tennis Rackets
    • Accepted as a checked and carry-on baggage item.
    • Counts as 1 carry-on item. 
    • Not allowed on board flights from/to Mexico, incl. Cancun, but only as checked bags.  

Large Sports Equipment with a Handling Fee

Bikes, kiteboarding and windsurfing equipment, and surfboards are permitted as checked baggage on both domestic and international flights.  They are subject to a handling fee of USD 100 each way, in addition to any checked baggage fee applicable to the fare. 

You can add these items during check-in (24 hours before departure) or after reaching the airport. Below are details of how to pack these items and the restrictions that apply to them.

  • Bicycles 
    • Bicycles packed in containers with overall dimensions under 62in (L + W + H) and weight below 50lb will not be charged a fee. Containers exceeding 62in in overall dimensions and 50lb in weight will be charged a bicycle fee. 
    • The overall dimensions (L + W + H) of the bicycle case must not exceed 80in. 
    • Must be packed in a padded, hard-sided case designed for bicycles.
    • If not packed as indicated above, must be packed in plastic foam and then in a cardboard box or a similar material (only on domestic flights). The pedals must be removed and handlebars packed sideways. 
    • Additional items packed in a bicycle case may incur excess baggage fees.
    • Destination restrictions:
      • The following flights do not accept bicycles: to/from Peru, Haiti, Port of Spain, and the Dominican Republic.
      • If flying to/from Cuba, bicycles must be packed in a padded, hard-sided plastic case designed for packing bicycles, and must not weigh more than 70lb or exceed 80in in linear dimensions (L + W + H).
  • Kiteboards and Windsurfing Equipment
    • Must be packed in a hard-sided case.  
    • The following items count as 1 checked piece of baggage:
      1 windsurfing board wishbone style boom made of aluminum or similar material, 1 sail, and 1 mast not exceeding 15 feet in length.
    • Destination restrictions:
      • Kiteboard and windsurfing equipment are not permitted on to/from Haiti, Cuba, Port of Spain, Santo Domingo, Peru, Santiago, and Bermuda.
      • Windsurfing equipment is not accepted on flights to/from the Dominican Republic. 
      • Kiteboarding equipment is accepted on flights to the Dominican Republic and Puerto Plata.
  • Surfboards
    • Must be suitably packed in a case meant for packing surfboards, and preferably in a hard-sided case to prevent damage. 
    • Only 1 surfboard is permitted in a case.
    • Destination restrictions:
      • The following flights do not accept surfboards: flights to/from Cuba, Santiago, Santo Domingo, Bermuda, Port of Spain, Peru, and Haiti. 
      • Surfboards are accepted on flights to/from Punta Cana, Puerto Plata, and the Dominican Republic.

Prohibited Sports Equipment 

The JetBlue baggage policy does not accept the following sporting items on its flights:

  1. Kayaks
  2. Balance gliders
  3. Gas-powered or spillable battery-powered scooters 
  4. Electric skateboards powered by lithium batteries
  5. Hoverboards
  6. Scuba tanks with compressed gas cylinders
  7. Antlers/horns
  8. Stand-up paddleboards and paddles

Special Baggage Items

The JetBlue baggage policy allows the following special baggage items to be transported per rules that apply specifically to them. 

  • Musical instruments 
    • Can be carried as part of your normal baggage allowance, as carry-on items, checked baggage, or by purchasing a seat.
    • For details, refer to the section titled JetBlue Musical Instruments Policy.
  • Media bags 
    • Qualified media members who are traveling with excess bags may qualify for a media bag rate, subject to advance coordination with JetBlue.
    • Must represent a national or local television network, commercial film, or broadcasting company, subject to availability of space. 
    • Items that qualify include the following equipment: video production, camera, film, sound, and lighting equipment. 
    • To apply for the media bag rate, fill out and submit the Media Bag Submission Request Form at least 3 business days before traveling. 
    • For details, refer to this page
  • Tripods and Selfie Sticks
    • Telescopic devices incl. tripods and selfie sticks that cannot fit inside a carry-on or checked bag can count as 1 personal item—provided they meet the carry-on size requirements.
  • Firearms 
    • No passenger is permitted to carry a firearm on board except on-duty law enforcement officers (county, state, or municipal), or federal law enforcement officers on or off duty. 
    • The passenger must comply with all the requirements as laws vary by state, local, and international government. 
    • Must check with the destination country’s foreign embassy or consulate in your country, as well as the U.S. Customs and Border Patrol, before traveling.
    • For details, refer to this page
  • Ammunition 
    • Not permitted on international flights (neither in carry-on nor in checked baggage).  
    • Must be packed in a wood, metal, fiber (cardboard) box specifically designed to carry ammunition.
    • Must be packed in a separate container completely separated from the firearms box, but can be in the same checked bag if properly packed.
    • Must not exceed 11lb/per passenger.
  • Armed Law Enforcement Officers and Service Animals
    • An armed law enforcement officer traveling with an emotional support/service animal must check in their weapon per JetBlue’s Contract of Carriage requirements. 
    • An armed law enforcement officer cannot travel with an emotional support/service animal in the cabin. 
  • Paintball and Airsoft Guns
    • Paintball guns 
      • Paintball guns without internal compressed gas cylinders can be carried as checked baggage items.
      • Paintball guns using external carbon dioxide (CO2) charges are permitted but the CO2 charges are not permitted. Non-hazardous paintball ammunition will also be permitted. 
    •  Airsoft guns 
      • Airsoft guns using external carbon dioxide (CO2) charges are permitted but the CO2 charges are not permitted. 
  • Frozen Fish, Shellfish, and Other Meats
    • Accepted as carry-on or checked baggage items on domestic flights (but not on international flights) if they meet the requirements below: 
      • Must be packed in leak-proof containers. 
      • Containers with ice packs must in leak-proof containers and the contents should be clearly marked. 
    • If a package contains dry ice: 
      • The maximum quantity permitted is 5.5lb/2.5kg.
      • The container must allow proper ventilation for the release of CO2.
      • The container must be marked with its specific contents. 
      • The container must display the following: 
        • Net weight of the dry ice, and
        • This label: Carbon Dioxide Solid or Dry ice 
      • Must be checked as a bag 
    • Styrofoam coolers will not be accepted. 
    • Packaged meats will be accepted as checked baggage at the owner’s risk. 
      • Ammunition for hunting weapons.
      • Ammunition for calibers up to 19.1mm.
    • Permitted under the following conditions:
      • Must be packed in a single container (wooden, fiberboard, or metal) not exceeding 11lb/5kg per passenger.
      • Both rifle and ammunition must be packed in separate bags but can be a part of the same baggage item. 
      • The bag containing rifle and ammunition cannot contain personal items. 
      • Cartridges must be in original packing and empty spaces (if any) must be plugged to prevent slippage. 

How to Pay Your Baggage Fee on JetBlue  

You can add bags and pay your baggage fee online when booking your flight (from the Extras option), after booking your flight (through Manage Trips), by phone, or at the airport (kiosk or counter)

Tip. If you’re traveling with checked bags beyond your free allowance, don’t wait till check-in time. You can add up to 2 bags at least 24 hours before departure and save USD 5/bag.

For assistance on how to add bags, call 1-800-JETBLUE (1-800-538-2583). 

JetBlue Musical Instruments Policy

Per JetBlue’s musical instruments policy, you can carry your musical instrument/equipment as part of your baggage allowance or purchase an extra seat to accommodate it. Below are a few things to remember:

  • Musical instruments weighing more than 100lb cannot be checked in. However, you’re allowed to purchase a seat to accommodate a musical instrument that exceeds 100lb—but does not weigh more than 165lb.
  • Damages will be covered only if the checked musical instrument is packed in a suitable hard-sided case with permitted items inside it. Checked items inside soft-sided cases will be accepted but the airline will not accept any liability for damages
  • Even permitted items may be subjected to additional screening or disallowed at TSA’s discretion. 
  1. Musical Instrument as Carry-on/Cabin Baggage 

You can bring a small musical instrument as a carry-on item if it fits in the overhead bin or under your front seat. Musical instruments are not subject to standard carry-on size limitations. However, if the musical instrument cannot be stored due to space limitations, you can gate-check it and receive it on arrival. 

  • JetBlue’s overhead bins have partial and full dividers that can accommodate items up to 55.88cm x 35.56cmx 22.86cm (22in x 14in x 9in). 
  • JetBlue does not have in-cabin closets for storing musical instruments.
  • Overhead bins space is available on a first-come basis. 
  • To board and access the overhead bins early, purchase an Even More Space seat. 

Examples 

Clarinet, flute, oboe, trumpet, shaped violin, etc.

  1. Musical Instrument as Checked Baggage 

You can check in musical instruments that don’t fit within your carry-on allowance, provided you pack them safely in a hard case. Checked musical instruments count toward your checked baggage allowance. 

Checked musical instruments will not incur an overweight or oversize fee if they are within the following weight and size limitations*: 

  • Max. weight 165lb/75kg
  • Max. linear dimensions (L + W + H) 381cm/150in 


* Or the aircraft’s/international destination airport’s weight and size limitations.

Musical instruments exceeding the above-mentioned weight and/or size will incur excess baggage fee(s) associated with your ticket fare. 

  1. Musical Instrument on a Paid Seat

You can also buy an additional seat for your musical instrument (guitar, bass, cello, etc.) if you don’t want to check it in—but on the following conditions:

  • The weight (incl. case) must not exceed 165lb/75kg and it can be handled easily.
  • There are no sharp edges and it can be secured with a seat belt (dependent on the crewmember’s discretion). 
  • The musical instrument does not obstruct the view of onboard signage (such as for seat belts, no smoking signs, etc.) after it is fastened to the seat. 
  • The seat is not in an emergency exit row. 
  • The musical instrument has been secured by the airline’s crewmember. 
  • The musical instrument is pre-boarded and deplaned after other passengers have disembarked. 

What to Do If Your JetBlue Baggage is Delayed, Lost, or Damaged

If your checked baggage has been delayed, lost, or damaged, you must: 

  1. Report it immediately at the airport to a JetBlue crewmember and file a claim.  
  2. Call the JetBlue Baggage Service Office within 4 hours of landing if you have left the airport (see the list of JetBlue airports). Otherwise, you may not be able to claim compensation if the need arises.

After filing your report, you can follow up: 

  • With the Central Baggage Services office at +1-866-538-5438.
    This number is open from 5am to midnight ET, 7 days a week.
  • Via JetBlue’s online bag claim system.

How to seek reimbursement claims 

To seek compensation of any nature on a domestic flight (within the United States), you must:

  1. Inform JetBlue within 4 hours of landing. 
  2. Submit a reimbursement request no later than 21 days. 
  3. Keep the original receipts as proof of expenses incurred by you (if claiming expenses due to delayed baggage). 
  4. Bring legal action no later than 1 year if JetBlue denies your claim.

JetBlue’s Liability for Lost and Damaged Bags on International Flights

JetBlue’s liability for lost, damaged, or delayed bags (including contents)—except mobility aids, assistive devices, and wheelchairs—is limited to:

  • For domestic itineraries—USD 3,500.00 per ticketed passenger.
  • For international itineraries (checked or unchecked baggage)—SDR 1,288 (approx. USD 1,780) per passenger, subject to whichever applies—the Montreal Convention or the Warsaw Convention.

The only exception to this rule is if you had made a special declaration stating that the value of your bag’s contents exceeds SDR 1,288 and paid an additional fee for it before traveling. In such a scenario, you will be paid a higher compensation based on the higher value declared by you. 

Liquids, Gels, Pastes, and Creams in Cabin


Follow the 3-1-1 Directive

  • Liquids, pastes, gels, and creams are allowed in the cabin in containers of 3.4oz (100ml) each. They can include beverages, suntan lotion, shampoo, toothpaste, creams, hair gel, hair spray, and other items of similar consistency. The items must be securely packed in one clear plastic bag with a maximum volume of 33.8oz (1L) per passenger. The contents must be completely sealed, and taken out of the bag, and placed in a security bin for screening. 

Exemptions 

The following items are allowed in cabin baggage if required during the flight:

  • Baby foods for inflight consumption 
  • Liquid, gel, and aerosol medicines (with prescription)
  • Liquids (incl. juice) and gels for medical needs incl. diabetes. 
  • Body augmenting items for cosmetic or medical reasons, such as saline solutions, other liquids, mastectomy products, bras or shells with gels, prosthetic breasts, etc. 
  • Frozen liquids or gels for cooling disability or medically-related articles used by passengers with such conditions. 
  • Powdered substances are permitted in the cabin or the hold. They include substances such as sugar baby food, medication in powder form, flour, sugar, spices, powdered milk, ground coffee, cosmetics, sand, etc.

Regulations for the United States

When flying to the United States, you can only carry up to 12oz/350ml of powdered substances in the cabin. Larger quantities must be checked in—with the following exceptions:

  • Medical powders (with prescription) 
  • Baby food
  • Duty-free powders
    (packed in a STEB, i.e., sealed security tamper-evident bag)

Prohibited Items in Checked Bags

Aside from the items mentioned below, the following are prohibited on international flights in carry-on and checked bags:

  • Firearms 
  • Ammunition 
  • TV sets (except on flights to Cuba)
  • Meat, fish, live shellfish, and seafood

For the complete list of prohibited items, refer to FAA’s website.  

The following items are considered hazardous or dangerous, and not permitted in checked baggage:

  • Scuba tanks (neither full nor empty)
  • Radioactive materials
  • Poisons
  • Pesticides
  • Oxygen tanks
  • Matches (see details)
  • Magnetized materials
  • Mace/pepper spray (prohibited per JetBlue policy)
  • Liquid fuels
  • Liquid bleach
  • Hydrocarbon gas refills
  • Gasoline
  • Gas torches
  • Flares
  • Fireworks
  • Explosives
  • CO2 cartridges
  • Chlorine for pools and spas
  • Chemicals
  • Speakers over 10in 
  • Spray paint
  • Tear gas
  • Turpentine and paint thinner
  • Camping stoves (used)
  • Under-recall Samsung Galaxy 7 Note devices 
  • Oil-based paints
  • Latex and water-based paints 
  • Compressed gas cylinders (including fire extinguishers, air conditioning units, etc.)
  • Motorized tools (incl. chainsaws and generators)
  • Spillable batteries (except on wheelchairs)
  • Balance gliders, hoverboards, electric skateboards, or self-balancing boards with lithium/lithium-ion batteries
  • Electronic/smokeless cigarettes 
    • Must be carried in the cabin—switched off with the battery removed
  • Dry ice exceeding 5.5lb/2.5kg 
  • Smart Bags and bags with integrated installed lithium batteries/power banks. 
    • Bags with installed/integrated lithium batteries/power banks (Smart Bags) will not be accepted unless the battery is removed from the bag(s).
    • Spare lithium batteries are not allowed in checked bags but can be carried in carry-on bags if: 
      • The battery terminals are insulated and placed in a plastic bag/protective case. 
      • The 2 spare batteries per passenger do not exceed 160Wh.

Prohibited Dual-Use Items in Carry-on Bags

The following dual-use items are not allowed in carry-on bags, as they can be used as weapons:

  • Sharp Objects
    • Examples: Devices with a retractable or folding blade, swords, straight razors, spare blades, sabers, metal scissors with pointed tips, meat cleavers, knives, ice picks/axes, box cutters, etc. 
  • Sporting Goods
    • Examples: Hoverboards, balance gliders, self-balancing boards or electric skateboards with lithium/lithium-ion batteries; spear guns, ski poles, self-inflating life vests, pool cues, lacrosse sticks, ice skates, hockey sticks, golf clubs, cricket bats, camping stove, bows and arrows, baseball bats, etc. 
  • Guns and Firearms
    • Examples: BB guns, ammunition, starter pistols, realistic firearm replicas, pellet guns, compressed air guns, firearms, gun lighters, gunpowder, gun/firearm parts, flare guns, etc.
  • Airsoft Firearms
    • Airsoft guns with CO2 charges
  • Tools
    • Examples: wrenches, pliers, tools longer than 7in, screwdrivers (except those used in eyeglass repair kits), motorized tools (incl. chainsaws and generators), hammers, drills (incl. portable power drills), crowbars, cattle prods, etc.
  • Martial Arts/Self Defense Items
    • Examples: throwing stars, stun guns, shocking devices, nunchakus, martial arts weapons, nightsticks, mace or pepper sprays, kubatons, dog-repellent sprays, brass knuckles, blackjacks, Billy clubs, etc. 
  • Explosive Materials
    • Examples: realistic replicas of explosive materials, plastic explosives, hand grenades, flares, fireworks, dynamite, blasting caps, etc. 
  • Flammable Items
    • Examples: turpentine, paint thinner, aerosols (except those used in personal care or toiletries), fuels, torch lighters, realistic replicas, self-heating meals ready to eat (MREs), strike-anywhere matches (except 1 book of safety matches), fuels, gasoline, gas torches, lighter fluid, etc. 
  • Dangerous or Disabling Chemicals
    • Examples: tear gas, spillable batteries, paint, chlorine for spas and pools, liquid bleach, helium-filled balloons, compressed gas cylinders incl. fire extinguishers, etc.

Frequently Asked Questions on JetBlue Baggage Policy

If your checked baggage is delayed or missing, you must report it immediately to a JetBlue crewmember at the arrival airport, and file a claim. If you’ve already left the airport, you must call JetBlue’s Baggage Service Office within 4 hours, or you may not be able to claim any compensation should the need arise. 

If you’ve already filed a report with JetBlue, you can follow up with the Central Baggage Services office at +1-866-538-5438. This number is open 7 days a week, from 5am to midnight ET. You can also follow up online via JetBlue’s online bag claim system.

To seek any type of compensation, you must notify JetBlue within 4 hours of landing, and then submit a reimbursement claim within 21 days. If you’re claiming any expenses on the money you spent on toiletries and clothing on account of delayed baggage, you will need to show the original receipts as proof of expenses incurred by you. If for some reason JetBlue denies compensation, you must file a legal claim no later than 1 year.

If your checked baggage arrives damaged, you must report it immediately to a crewmember at the airport, and file a claim. If you’ve already left the airport, you must call JetBlue’s Baggage Service Office within 4 hours. 

You can pay your baggage fee online when booking your ticket (through Extras) or later through Manage Trips, by phone, or at the airport (self-service check-in kiosk or check-in counter). Remember, adding up to 2 bags online more than 24 hours before departure can save you USD 5 per bag as baggage fees.

Your baggage allowance on most JetBlue flights is as follows:

  • Carry-on Baggage Allowance
    • All Classes (except Blue Basic) 1 Carry-on Bag (22 x 14 x 9in)
      +
      1 Personal Item (17 x 13 x 8in) 
    • Blue Basic 1 Personal Item (17 x 13 x 8in) 
  • Checked Baggage Allowance
    • Blue Basic Nil
    • Blue Nil
    • Blue Plus 1 x 50lb/23kg
    • Blue Extra Nil
    • Mint 2 x 70lb/31.8kg each
      Max. Dimensions
      L + W + H 157.48cm (62in) per bag

Exceptions

  • TrueBlue Mosaic members, JetBlue Plus members, and active U.S. military personnel are entitled to extra baggage.
  • Some destinations have different restrictions. For details, refer to the section titled JetBlue Baggage Allowance and Fees.

JetBlue offers an additional baggage allowance to the following passengers:

  • TrueBlue Mosaic members and their travel companions on the same booking, who can carry 2 free checked bags.  
  • JetBlue Plus members are entitled to bring 1 free checked bag.
  • Active U.S. military personnel and their dependents are allowed to entitled:
    • 5 checked bags on military duty at no additional cost (domestic and international flights).
    • 2 checked bags on leisure travel at no additional cost (domestic and international flights).

Passengers traveling with a lap infant are entitled to bring 1 diaper bag as carry-on baggage and check-in a stroller/car seat/child carrier/backpack carrier/booster seat free of charge. However, if you have purchased a seat for your child, she/he is entitled to the same baggage allowance as an adult traveling in the same fare class.

JetBlue charges excess baggage fees by piece, weight, and size. This means if your bag is overweight and oversized, you will have to pay for both. 

  • The additional baggage fee is USD 150 per bag.
  • The overweight baggage fee is USD 150 each for a bag weighing 51 – 70lb (23.1 – 31.8kg) and 71 – 99lb (32.2 – 44.9kg). 
  • The oversized baggage fee is USD 150 for a bag measuring between 160 and 203.2cm (63 – 80in).

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