Aside from being costly, flight cancellations are a real pain. Here, we will guide you through the Spirit cancellation policy, refund policy, and the fees associated with it. We’ll explain what should do if you need to cancel your flight due to medical emergencies, or if Spirit Airlines cancels your flight at the last minute. We’ll also give you a step-by-step guide on how to cancel your flight with Spirit Airlines, and lots more.
The Spirit Airlines cancellation policy allows passengers to claim a full refund under certain conditions. These conditions are listed below.
- Flight cancellations made at least 60 days before scheduled qualify for a 100% refund.
- Flight cancellations made less than 24 hours after booking for flights scheduled to depart at least 7 days later are fully refundable.
- Flight cancellations by Spirit Airlines can be fully refunded.
- Flights delayed by more than 2 hours can be fully refunded.
- A rescheduled flight qualifies for a full refund.
- Cancelling a flight due to COVID-19 is eligible for a refund/Reservation Credit. This applies to all Spirit flight tickets scheduled for departure by March 31, 2021 (now over).
- Special/unforeseen circumstances like death, serious illness, jury duty, etc., may entitle you to a full refund, subject to the presentation of documentary evidence.
- If you purchase your ticket through a third-party agency, you must contact the agency directly (the refund or voucher will be issued per the agency’s policy).
In most other cases you will have to pay a cancellation fee, based on when you cancel.
Spirit Airlines 24-Hour Cancellations
Can I cancel within 24 hours on Spirit Airlines?
Spirit Airlines 24-hour cancellation policy allows you to cancel your flight within 24 hours of ticket purchase and obtain a full refund if the flight’s departure is at least 7 days later (i.e., at least 1 week after booking).
The 24-hour cancellation policy holds good for all types of fares.
However, you will be charged a fee if you cancel your flight less than 7 days before the travel date or 24-plus hours after purchasing your ticket.
Spirit Airlines Cancellation Policy for COVID
Can I cancel a flight on Spirit Airlines because of COVID-19?
Spirit Airlines cancellation policy for COVID-19 expired on March 31, 2021. Under this policy, all flights on Spirit Airlines that had been booked with a travel date of up to March 31, 2021, could have been cancelled free of charge.
However, if you are forced to cancel your flight booking due to COVID-19, or if your doctor advises you against travelling due to a COVID-19-related situation, you must immediately notify Spirit Airlines before your flight departs. Your ticket will likely be converted into a Reservation Credit that you can apply toward future travel. In exceptional circumstances, you may receive a refund.
Spirit Airlines Cancellation Due to Weather
Tell me about Spirit Airlines flight cancellation due to weather.
If your Spirit flight is cancelled on account of severe weather (or reasons outside of Spirit Airlines control), you will need to make your own accommodation arrangements (if required). Spirit Airlines will make reasonable efforts to provide information to help you secure accommodations on your own but will not provide accommodation at its own cost. If your onward journey serves no purpose, you may cancel the onward flight and request a Reservation Credit that you can redeem to travel later.
Spirit Airlines Medical Emergency Cancellation
Medical emergency cancellations are subject to the terms and conditions of your fare. If you book a non-refundable ticket and do not add travel insurance to your reservation, a cancellation fee will be charged, depending on when you cancel—unless you’re cancelling at least 60 days before departure or within 24 hours of purchasing your ticket for a flight that departs at least 7 days later.
However, if a passenger dies before or during travel, Spirit will refund the unused value of the ticket upon the submission of a death certificate to Spirit’s Guest Relations Department.
What are Spirit Airlines cancellation charges? (Spirit Cancellation Fee )
If you need to cancel a Spirit Airlines reservation, you should be aware that the cancellation fee will vary, depending on when you cancel your ticket, as shown in the table below.
| Spirit Airlines Cancellation Fee | |
| Cancellation Time | Cancellation Fee |
| Within 24 hours of purchase (if purchased 7 or more days before departure) | USD 0 |
| 60-+ days before departure | USD 0 |
| 31 – 59 days before departure | USD 69 |
| 7 – 30 days before departure | USD 99 |
| 0 – 6 days before departure | USD 119 |
| Note. Spirit Airlines cancellations can be made up to 1 hour before departure, subject to a cancellation fee of USD 119. | |
Spirit Airlines Cancellation Policy for Standard Tickets
What is the Spirit cancellation policy for standard tickets?
The cancellation policy at Spirit Airlines for standard tickets states that if you want a full refund, you must either cancel within the 24-hour window or at least 60 days before departure. If you cancel outside of these timelines:
- You will have to pay a cancellation fee, based on when you cancel (see the table above).
- Your refund will be issued as a Reservation Credit for future travel on Spirit Airlines.
- Reservation Credits are non-transferable.
Remember, you can cancel your reservation on Spirit Airlines up to 1 hour before departure, but you’ll be charged for it.
Spirit Airlines Cancellation Policy for Flight Flex Tickets
If you’ve purchased the Flight Flex add-on, you can make changes to your itinerary once for free, but you can’t cancel it for free. If you do, the standard cancellation charges will apply (as indicated above), depending on when you cancel.
Spirit Airlines Cancellation Policy for Award Tickets
Spirit Airlines cancellation policy for award tickets is similar to that for standard tickets. If you cancel a Spirit Airlines ticket outside the 24-hour window, you will be charged a cancellation fee based on your departure date.
- The cancellation fee payable by you will depend on when you cancel (see table above).
- Your refund points will be redeposited into your account.
Remember, you can only cancel award tickets by phone.
How to Cancel a Spirit Airlines Flight? (Spirit flight cancellation methods)
If you need to cancel your Spirit Airlines flight, there are several options available to you. Regardless of how you cancel, remember to have your confirmation number and any documents that prove you are the owner of the ticket. This will help make the cancellation process as smooth as possible. If you follow the guidelines below, you can quickly and easily cancel your Spirit Airlines flight and receive a refund for any eligible charges.
You can cancel a flight on Spirit Airlines in several ways:
- By phone
- Online through My Trips
- Via text on 48763
- Via WhatsApp on 855-728-3555
- Through social media (direct messaging)
- At the airport through a Guest Service Agent
How to Cancel a Spirit Flight Online?
To cancel your Spirit Airlines flight reservation online:
- Go to Spirit.com
- Choose My Trips
- On the new page that appears, provide:
- Your last name
- Your confirmation code
(a 6-character alphanumeric code that appears in your confirmation email)
- Click on Continue
(you’ll be taken to the Reservation Summary page) - Select Cancel Reservation
You’ll be shown the refund amount with the cancellation fees on the last page.
Spirit Airlines Refund Policy
What is Spirit Airlines cancellation policy for refunds?
It’s important to review Spirit Airlines refund policy and terms carefully before booking your flight to ensure that you understand the terms and conditions associated with cancellations and refunds.
Spirit Airlines has a simple but strict refund policy. The airline states that it does not offer refundable fares, as it helps keep its fares low for all passengers.
However, you will be entitled to a full refund if:
- You cancel your flight at least 60 days prior to departure.
- You cancel a flight within 24 hours as long as it departs at least 7 days later.
- Your flight is cancelled by Spirit.
- If your flight is delayed by at least 2 hours.
- Your flight is rescheduled and the new flight does not suit you.
- You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.
For more information, refer to Spirit Airlines refund policy.
Spirit Airlines Reservation Credit
You can use the Spirit Airlines Reservation Credit to purchase a variety of services, including fares, seats, and baggage, as well as book vacation packages and pay taxes and fees, etc. The Reservation Credit is a 6-digit alphanumeric code you would have received by email after cancelling your ticket. It can only be redeemed online from the official website or by phone. However, it cannot be redeemed with the mobile app.
How to Redeem a Reservation Credit on Spirit Airlines?
A Spirit Airlines Reservation Credit can be redeemed online or by phone for booking a flight, as explained below.
- Go to the homepage, Spirit.com
- Input your travel requirements
- Hit Search Flights
- Follow the prompts to:
- Select your flight
- Choose your bundle
- Provide the passenger info
(must exactly match those appearing in your cancellation mail) - Select the number of bags, your seat, etc.
- When you reach the payments page:
- Tap on the Redeem A Voucher or Credit link
- Input your 6-digit confirmation code
- Hit the Go button
- Enter the full/partial amount in the Amount to Spend field for your flight
- Tap on Apply Credit
- Tap on the Redeem A Voucher or Credit link
Note. To pay more, enter the required amount along with your payment info and pay
- Follow the on-screen prompts to complete your booking
You will shortly receive a booking confirmation by email, along with your flight details.
If there’s any remaining balance, it will appear as a credit balance for future travel.
Note
- Any Reservation Credit issued between March 2020 and July 27, 2021, can be redeemed on any available flight booked by December 31, 2021.
- You can use your Reservation Credit to make a new booking online or by phone.
- Reservation credits can be:
- Used multiple times till the value is exhausted.
- Used to purchase tickets, seats, baggage, vacation packages, taxes, and fees.
- Used by any passenger listed on the reservation.
- Reservation credits cannot be:
- Redeemed through the mobile app.
- Cannot be redeemed for cash.
- 90-day Reservation Credits must be booked within 90 days of their issue date.
Spirit Airlines Cancellation Phone Number
What is the Spirit Airlines cancellation phone number?
Below are a few important Spirit Airlines phone numbers.
- Guest Service +1-855-SAVE-555 (+1-855-728-3555) (toll-free)
- Text 48763
- WhatsApp 855-728-3555
- Assistance (hearing impaired) 711 (for TTY/TTD)
- Spirit Airlines Vacations +1-954-698-0125
(Mon-Fri, 8:00am–10pm, EST), incl. holidays
Cancelled Flight Compensation at Spirit Airlines
What is Spirit Airlines cancelled flight compensation?
If a flight departing from the European Union (EU) is delayed or cancelled, it is covered by the EC 261 law. The EC 261 covers:
- Flight cancellations announced less than 14 days before departure.
- Flight delays exceeding 3 hours.
EC 261 does not cover:
- Flights departing from a non-EU airport.
- Flights disruptions due to extraordinary circumstances over which Spirit has no control—such as bad weather, security threats, medical emergencies, airport strikes (excluding those by airline employees), political unrest, etc.
Cancelled or delayed flight compensation applies only to significant flight delays. If Spirit Airlines offers you a replacement flight that gets you to your destination at a similar time as your original flight, you will not be entitled to compensation.
The cancelled flight compensation at Spirit Airlines is as follows:
- For all flights less than 1,500 km, the compensation is limited to EUR 250 per passenger.
- For internal flights within the EU exceeding 1,500 km, the compensation is limited to EUR 400.
- For all non-internal EU flights between 1,500 – 3,500 km, the compensation is limited to EUR 400 per passenger.
- For all non-internal EU flights exceeding 3,500 km, the compensation is limited to EUR 600 per passenger.
Frequently Asked Questions on Spirit Airlines Cancellation Policy
Have you ever had to cancel or change a flight with Spirit Airlines? If you have, you probably know how tricky and expensive it can be. The FAQs below answer some of the most asked questions about Spirit Airlines cancellation policy, refund policy, cancellation fees, and more.
If Spirit Airlines cancels your flight, you can either take the alternative flight offered to you or ask for a refund.
Spirit Airlines cancellations qualify for a full refund if:
1. You cancel your booking at least 60 days before departure.
2. You cancel within 24 hours of booking and your flight departs after 7 days or more.
3. Your flight is cancelled.
4. Your flight is delayed by more than 2 hours.
5. Your flight is rescheduled and the new flight doesn’t suit you.
6. You cancel a ticket booked for travel by March 31, 2021.
7. Any special circumstances prevent you from catching your flight—such as the death of a passenger/immediate family member, serious illness, jury duty, etc.
If you don’t fall in any of the above-mentioned categories, you will have to pay cancellation charges, depending on when you cancel.
The Spirit flight cancellation policy states that all tickets are non-refundable. However, you can qualify for a full refund if you cancel your flight at least 60 days before departure, or cancel a flight within 24 hours of booking if it departs at least after 7 days.
If Spirit Airlines cancels a flight, you can ask for a refund if the new flight offered by it does not suit you. Flights booked for travel by March 31, 2021 (now over) also qualified for a refund. However, Spirit may (at its sole discretion) allow you to claim a refund on account of death, serious illness, etc.
You can cancel your Spirit Airlines flight without penalty if:
1. You cancel at least 60 days before departure.
2. You cancel within 24 hours and your flight departs after 7 days or more.
3. Spirit cancels your flight.
4. Your flight is delayed by more than 2 hours.
5. Spirit reschedules your flight and the new flight doesn’t suit you.
6. A close family member dies, you fall seriously ill, or you’re called for jury duty, etc.
If you don’t meet these conditions, you’ll be charged a cancellation fee ranging from USD 69 – 119, depending on how early or late you cancel.
Spirit cancellation policy on COVID-19 ended on March 31, 2021. Per this policy, all flight tickets booked for travel by March 31, 2021, could be cancelled and refunded free of charge.
In the current scenario, if you’re unable to travel because you’ve been exposed to COVID-19 or your doctor has advised against travelling due to COVID, you must contact Spirit Airlines immediately by phone, text, WhatsApp, etc., and inform them about your situation. Spirit Airlines will either convert your flight into a Reservation Credit which you can use later for future travel or provide a refund, depending on Spirit’s prevailing policies.
Spirit Airlines free flight cancellation option due to COVID-19 ended on March 31, 2021, when all flight tickets booked for travel by this date qualified for free cancellations and changes. Passengers who wish to cancel a flight because they have been exposed to COVID-19 or their doctor advised them not to travel, must contact Spirit Airlines immediately via any of the available options—phone, text, WhatsApp, etc. They will either get a Reservation Credit for future use or a refund, depending on Spirit’s existing policies.
If the airline cancels your flight, you will receive a Reservation Credit that you can use for future travel. However, if this doesn’t suit you, you can contact Spirit and ask for a refund.
Spirit will offer you a Reservation Credit for future travel but have the option to request a refund instead.
Spirit Airlines cancellation fee depends on when you cancel your ticket.
1. The cancellation fee is:
USD 69 if you cancel 31 – 59 days before departure.
USD 99 if you cancel 7 – 30 days before departure.
USD 199 if you cancel 0 – 6 days before departure.
Note: You must cancel at least 1 hour before departure.
2. You will not be charged any cancellation fee if you cancel:
Less than 24 hours after booking and your flight departs at least 7 days later.
At least 60 days before departure.
All Spirit Airlines fares are non-refundable. However, there are some exceptions to this rule, as explained above.
If Spirit Airlines cancels your flight, you will get a Reservation Credit for future travel. Alternatively, you can ask for a full refund.
However, if you cancel your flight and don’t qualify for a refund, you will receive a Reservation Credit after the cancellation fee (USD 69 – 199) is deducted from your booking amount. The cancellation fee will depend on when you cancel your ticket. For cancellation fee details, refer to the section titled Spirit Cancellation Fee.
You can cancel your Spirit Airlines reservation up to 1 hour before your flight’s departure. However, you will be charged a cancellation fee (ranging from USD 69 – 199), depending on when you cancel.
You can cancel your Spirit Airlines reservation via Spirit Airlines website (through My Trips), by SMS (48763), WhatsApp (855-728-3555), direct messaging on social media, by phone (855-728-3555), and at the airport through an agent.
Spirit Airlines Reservation Credit is a travel credit you can use to travel in the future. It is a confirmation code emailed by Spirit Airlines to a passenger when the passenger cancels a trip. It is a 6-digit alphanumeric code that you can use to buy fares, seats, and bags—as well as purchase vacation packages and pay fees, taxes, etc. You can redeem a Reservation Credit online via Spirit.com or by phone, but not through the mobile app. For details, refer to the section on this page titled Spirit Airlines Reservation Credit.
Spirit Airlines Reservation Credits are redeemable by phone or online. The steps have been explained in the section titled How to Redeem Your Spirit Airlines Reservation Credit.
If Spirit Airlines cancels your flight, you can either take the alternative flight offered to you or ask for a refund.
If Spirit cancels your flight at the last minute, you can either opt for the alternative flight offered to you or cancel it and ask for a full refund.
You can check your Spirit flight status by calling Spirit’s office in your city/airport, with the mobile app, or online via the Flight Status tab (on Spirit.com).
You can cancel a flight on Spirit Airlines online through My Trips on the homepage (Spirit.com), by phone, via text (48763), WhatsApp (855-728-3555), or by direct messaging on social media, or at the airport through a Guest Service Agent (costliest).
Medical emergency cancellations are subject to the terms and conditions of your fare. If you book a non-refundable ticket and do not add travel insurance to your reservation, you will be charged a cancellation fee, depending on when you cancel—unless you’re cancelling at least 60 days before departure or within 24 hours of purchasing your ticket for a flight that departs at least 7 days later.
However, if a passenger dies before or during travel, Spirit will refund the unused value of the ticket upon submission of a copy of the death certificate to Spirit’s Guest Relations Department.
If Spirit Airlines cancel your flight, you can opt for the alternative flight offered to you or request a refund.
You can cancel your Spirit Airlines credit card by calling Spirit’s Guest Relations Department.
If you’ve booked a non-refundable fare without purchasing travel insurance, cancellations and refunds will be subject to the terms and conditions of your ticket. However, Spirit may make an exception if a passenger dies, and refund the unused value of the ticket upon submission of the passenger’s death certificate.
You will not be charged any cancellation fee if you cancel at least 60 days before departure, or purchase a ticket at least 7 days before your flight and cancel it within 24 hours. In all other cases, you will be charged a cancellation fee ranging from USD 69 – 199, depending on when you cancel. The balance amount will be refunded either to your original form of payment or as a Reservation Credit that you can redeem toward future travel.
If Spirit Airlines cancels your flight, you can either take the next flight offered to you or ask for a refund if the flight doesn’t suit you or serve your purpose any longer.
If your flight is cancelled by Spirit, you can either choose to take the next available flight offered to you or ask for a refund.
Yes, you can cancel a flight on Spirit Airlines as long as you do it at least 1 hour before departure. However, you will need to pay the applicable cancellation fee, depending on when you cancel. If you’re cancelling at least 60 days before departure or within the 24-hour window, you cancel free of charge.
The cancellation policy due to the death of a passenger before or during travel allows the next of kin to obtain a refund on the unused portion of the deceased passenger’s ticket. To process the request, the next of kin must submit a copy of the death certificate to Spirit’s Guest Relations Department.
The easiest way to cancel your Spirit Airlines membership is online. To can cancel your Spirit Saver$ Club membership, go to Spirit.com, click on the Sign-in link on the top right side of your screen, enter your log-in details, and follow the on-screen prompts to cancel your membership. After completing the steps, you will see a confirmation message telling you that your membership has been cancelled. You will also receive an email within 24 hours, confirming the cancellation.
After you cancel your membership, the benefits will no longer be available to you.
Barry Goins says:
Thanks to your blog on Spirit Airlines cancellation policy, I was able to cancel my flight by phone within 24 hours and receive a full refund within 2 days. Didn’t know Spirit had such efficient and helpful agents!
Norman Pettway says:
I fell ill just 2 days before my flight and was seriously worried. I google searched for Spirit Airlines refund policy, read your blog, called Spirit, and cancelled my flight. If I hadn’t known about this, I would have lost a lot of money for nothing!
martil says:
I’ve been flying Spirit for long but didn’t have a clue about Spirit’s cancellation policy for refund within 24 hours. I’m so glad you explained it on your website, I was able to put the policy to good use just last week due to a sudden change of plans.