Spirit Airlines Cancellation

Aside from being costly, flight cancellations can be a real pain. This page brings you up to speed with the nuts and bolts of Spirit Airlines cancellations, and shows you how to cancel or change your flight and get a refund. 

Spirit Airlines Cancellation Policy

If you want to cancel or change your fight, you may qualify for a full refund under Spirit Airlines cancellation policy. The conditions under which you can claim a refund are listed below. 

  • Flight cancellations made at least 60 days before departure qualify for a full refund.
  • Flight cancellations within 24 hours of booking for flights departing after 7 days or more qualify for a full refund.
  • Flight cancellations by Spirit Airlines qualify for a full refund. 
  • Flight delays exceeding 2 hours qualify for a full refund. 
  • A rescheduled flight qualifies for a full refund. 
  • Cancelling a flight booked for travel by March 31, 2021 (now over) qualifies for a full refund.
  • Special circumstances such as the death, serious illness, jury duty, etc. qualify for a full refund, subject to documentary evidence and Spirit Airlines agreeing to it.

In all other scenarios, you will be charged a cancellation fee, depending on when you cancel. 

Spirit Airlines 24-Hour Cancellation Policy

Under Spirit Airlines 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a cancellation fee.

Spirit Airlines’ COVID-19 Cancellation Policy

Spirit Airlines COVID-19 cancellation policy expired on March 31, 2021. Under this policy, all flights that had been booked with a travel date up to March 31, 2021, could have been cancelled free of charge. 

However, if you are forced to cancel your flight booking due to COVID-19, or if your doctor advises you against travelling on due to a COVID-19-related situation, you must immediately notify Spirit Airlines before your flight departs. Your ticket will likely be converted into a Reservation Credit for future travel or (in exceptional circumstances) you may receive a refund. 

Spirit Airlines Cancellation Fee

Spirit Airlines cancellation fees depend on when you cancel your ticket, as shown in the table below.

Cancellation TimeCancellation Fee
Within 24 hours of purchase (if purchased at least 7 days before departure)USD 0
60-plus days before departure USD 0
59 – 7 days before departure USD 49
6 – 3 days before departureUSD 79
2 – 0 days before departure USD 99
Note. Spirit Airlines cancellations can be made up to 1 hour before departure, subject to a cancellation fee of USD 79.

Spirit Airlines Cancellation Policy for Standard Tickets

Spirit Airlines’ cancellation policy for standard ticket holders states that if you want a full refund, you must either cancel within the 24-hour window or at least 60 days before departure. If you cancel outside of these timelines:

  • You will be charged a cancellation fee, depending on when you cancel (see table above).
  • Your refund will be issued as a Reservation Credit for future travel on Spirit Airlines.
  • The Reservation Credit can only be used by the passenger to whom the credit was issued.

Remember, you can cancel your reservation on Spirit Airlines up to 1 hour before departure, but you’ll be charged for it.

Spirit Airlines Cancellation Policy for Award Tickets

Spirit Airlines’ cancellation policy for award tickets is similar to that for standard tickets. If you cancel outside the 24-hour window, you will be charged a cancellation fee based on your departure date. 

  • You will be charged a cancellation fee, depending on when you cancel (see table above).
  • Your refund will be redeposited into your account. 


Remember, you can only cancel award tickets by phone. 

How to Cancel a Spirit Airlines Flight 

Spirit Airlines’ cancellation policy allows passengers to cancel their flight reservations in several ways:

  • Online through My Trips 
  • Via text on 48763 
  • Via WhatsApp on 855-728-3555 
  • Via direct messaging on social media
  • By phone (855-728-3555)
  • Through a Guest Service Agent at the local airport

To cancel your Spirit Airlines flight reservation online:

  1. Go to Spirit.com
  2. Select My Trips
  3. On the next page, enter your: 
    1. Last name 
    2. Confirmation code
      (a 6-character alphanumeric code that appears in your confirmation email)
  4. Click on Continue
    (you’ll be taken to the Reservation Summary page) 
  5. Select Cancel Reservation 

You’ll be shown the refund amount with the cancellation fees on the last page.

Spirit Airlines Phone Numbers

Below are a few important Spirit Airlines’ phone numbers. 

  • Spirit Airlines Reservations/Cancellation +1-844-902-2949 (toll-free, open 24/7)
  • Guest Service +1-855-SAVE-555 (+1-855-728-3555) (toll-free)
  • Text 48763 
  • WhatsApp 855-728-3555 
  • Assistance (hearing impaired) 711 (for TTY/TTD)

Spirit Airlines Vacations +1-954-698-0125
(Mon-Fri, 8:00am–10pm, EST), incl. holidays

Frequently Asked Questions on Spirit Airlines Cancellation

Spirit Airlines cancellations qualify for a full refund if: 

  • You cancel your booking at least 60 days before departure.
  • You cancel within 24 hours of booking and your flight departs after 7 days or more.
  • Your flight is cancelled.
  • Your flight is delayed by more than 2 hours
  • Your flight is rescheduled and the new flight doesn’t suit you. 
  • You cancel a ticket booked for travel by March 31, 2021.
  • Any special circumstances prevent you from catching your flight—such as the death of a passenger/immediate family member, serious illness, jury duty, etc. 

If you don’t fall in any of the above-mentioned categories, you will have to pay cancellation charges, depending on when you cancel.

Spirit Airlines’ cancellation policy states that all tickets are non-refundable. However, you can qualify for a full refund if you cancel your flight at least 60 days before departure, or cancel a flight within 24 hours of booking if it departs at least after 7 days.

If Spirit Airlines cancels a flight, you can ask for a refund if the new flight offered by it does not suit you. Flights booked for travel by March 31, 2021 (now over) also qualified for a refund. Finally, Spirit may (at its sole discretion) allow you to claim a refund on account of death, serious illness, etc.

You can cancel your Spirit Airlines flight without penalty if: 

  • You cancel at least 60 days before departure.
  • You cancel within 24 hours and your flight departs after 7 days or more.
  • Spirit cancels your flight.
  • Your flight is delayed by more than 2 hours
  • Spirit reschedules your flight and the new flight doesn’t suit you. 
  • A close family member dies, you fall seriously ill, or you’re called for jury duty, etc. 

If you don’t meet these conditions, you’ll be charged a cancellation fee ranging from USD 39 – 79, depending on how early or late you cancel.

Spirit Airlines cancellation policy on COVID-19 ended on March 31, 2021. Per this policy, all flight tickets booked for travel by March 31, 2021, could be cancelled free of charge. In the current scenario, if you’re unable to travel because you’ve been exposed to COVID-19 or your doctor has advised against travelling due to COVID, you must contact Spirit Airlines immediately by phone, text, WhatsApp, etc., and inform them about your situation. Spirit Airlines will either convert your flight into a Reservation Credit which you can use later for future travel or provide a refund, depending on Spirit’s prevailing policies.

Spirit Airlines’ free flight cancellation option due to COVID-19 ended on March 31, 2021, when all flight tickets booked for travel by this dated qualified for free cancellations and changes. Passengers who wish to cancel a flight because they have been exposed to COVID-19 or their doctor advised them not to travel, they must contact Spirit Airlines immediately via any of the available options—phone, text, WhatsApp, etc. They will either get a Reservation Credit for future use, or a refund, depending on Spirit’s existing policies.

If your Spirit Airlines flight is cancelled, you will receive a Reservation Credit that you can use for future travel. However, if this doesn’t suit you, you can contact Spirit Airlines and ask for a refund.

Spirit Airlines’ cancellation fee depends on when you cancel your ticket. 

  • The cancellation fee is: 
    • USD 49 if you cancel 7 – 59 days before departure.
    • USD 79 if you cancel 3 – 6 days before departure.
    • USD 99 if you cancel 0 – 2 days before departure.
  • You will not be charged any cancellation fee if you cancel: 
    • Less than 24 hours after booking and your flight departs at least 7 days later.
    • At least 60 days before departure.

You can cancel all flight tickets up to 1 hour before departure.

All Spirit Airlines fares are non-refundable. However, there are some exceptions to this rule as explained above.

If Spirit Airlines cancels your flight, you will get a Reservation Credit for future travel. Alternatively, you can ask for a full refund. 
However, if you cancel your flight and don’t qualify for a refund, you will receive a Reservation Credit after the cancellation fee (USD 39 – 79) is deducted from your booking amount. The cancellation fee will depend on when you cancel your ticket. For cancellation fee details, refer to the section titled Spirit Airlines Cancellation Fee.

Yes, you can change your Spirit Airlines booking up to 60 minutes before your flight’s scheduled departure. However, you will be charged a change fee ranging from USD 49 – 99 (depending on when you change).

Yes, if your name has been misspelled by a few characters, you are allowed to fix the error free of charge. You can do this by contacting Spirit Airlines. 

However, if you want to change your legal name, you must provide supporting documents and state the reason for the changing your name. Your supporting documents can include a marriage license, court order, divorce decree, etc. You can do this online or contact Spirit Airlines by phone and take it from there.

You can cancel your Spirit Airlines reservation up to 1 hour before your flight’s departure. However, you will be charged a change fee (ranging from USD 49 – 79), depending on when you cancel.

You can cancel your Spirit Airlines reservation via Spirit Airlines’ website (through My Trips), by SMS (48763), WhatsApp (855-728-3555), direct messaging on social media, by phone (855-728-3555), and at the airport through an agent.

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