Frontier Airlines Check-in

How can I check in for my Frontier Airlines flight?


Per Frontier Airlines check-in policy, you check in for your flight in several ways. 

  1. Online (via the web or mobile) 
  2. With the official Android or iOS app  
  3. Via priority check-in
  4. At the airport’s self-service kiosk check-in 
  5. At the Frontier Airlines airport counter

Frontier Airlines Check-in Time

Frontier Airlines Check-in Time

What is the check-in time limit for Frontier Airlines flights?


  1. Online Check-in Time (Starting and Closing)
    Frontier Airlines’ online check-in time limits are as follows:
Online Check-in
  • For international flights. From 24 hours to 1 hour before departure. 
    • You must have checked in your bags at least 1 hour before your flight’s departure.
    • You must carry your printed boarding pass—unless you have a mobile boarding pass. 
  • For domestic flights. From 24 hours to 1 hour before departure. 
    • You must have checked in your bags at least 45 minutes before your flight’s departure.
    • You must carry your printed boarding pass—unless you have a mobile boarding pass. 
  1. Mobile Checkin Time (Starting and Closing)

Frontier Airlines’ mobile check-in time limits are as follows: 

Mobile Check-in Time
  • For international flights. From 24 hours to 1 hour before departure. 
    • You must have checked in your bags at least 1 hour before your flight’s departure.
    • You must carry your printed boarding pass—unless you have a mobile boarding pass. 
  • For domestic flights. From 24 hours to 1 hour before departure. 
    • You must have checked in your bags at least 45 minutes before your flight’s departure.
    • You must carry your printed boarding pass—unless you have a mobile boarding pass. 
  1. Airport Kiosk Check-in Time (Starting and Closing)

If you haven’t checked in online, you can also check in from the airport’s kiosk. 

  • If you’re checking in baggage, reach the airport at least 2 hours before your flight’s departure.
  • If you’re not checking in baggage, reach the airport at least 1 hour before your flight’s departure.
  1. Airport Desk/Counter Check-in Time
Airport Desk/Counter Check-in Time

If you haven’t checked in online, you can also check in from the airport’s full-service check-in counters.

  • If you’re checking in baggage, reach the airport at least 2 hours before your flight’s departure.
  • If you’re not checking in baggage, reach the airport at least 1 hour before your flight’s departure.

Note

  • You must have your boarding pass and must have checked in your bags: 
    • At least 2 hours before departure for international flights.
    • At least 45 minutes before departure for domestic flights
  • You must be at the boarding gate no later than 30 minutes before departure.
  • The doors close 15 minutes before departure.
  • Use the airport’s check-in kiosk to print your boarding pass if you forget it or lose it.
  • Keep enough buffer time for checked baggage, security check, etc.  

Frontier Airlines Online Check-in (Web Check-in)

How can I check in for my Frontier Airlines flight online? 

Checking in online allows you to bypass the hassle of standing in a line at the airport check-in counter—and takes less than a minute.

To check in online from Frontier Airlines’ website: 

Frontier Airlines Online Check-in
  1. Go to Frontier Airlines’ official website 
  2. Click on the tab marked ‘My Trip / Check-In’
    (it appears next to the ‘Book A Flight’ tab) 
  3. Enter the following information: 
    • Your last name
    • Your 6-character flight confirmation code
      (it appears as an alphanumeric code, such as FLY789 or C5CEKG, in the top right corner of your confirmation mail). 
  4. Click on the ‘Search’ button 
    (your flight details will appear)
  5. Select the flight you want to check in for
  6. Follow the onscreen prompts to check in

When you check in online, you will be able to:

  • View your itinerary
  • Select/upgrade your seat
  • Download and print your boarding pass
  • Buy extra baggage
    (buying it at the airport costs more) 

Note

  • If travelling without any checked baggage, proceed directly to the boarding gate after going through security checks. Be sure to have your boarding pass and photo ID.
  • If travelling with baggage, deliver it to the Bag Drop/check-in counter before your check-in deadline.
  • Oversize and excess baggage fees can be paid at the airport. 
  • Items that are exempt from baggage fees can be checked in with fee waiver only at the airport.

You May Not Be Able to Check in Online in the Following Cases

You may not be able to check in online if:

  • You’re traveling with a pet 
  • You requested special services assistance at the airport, such as: 
    • Wheelchair assistance
    • Cognitive/development disability-related assistance 
    • Hearing or sight-impaired related assistance
    • When traveling with an emotional support or trained service animal
    • When traveling with medical equipment such as a portable oxygen concentrator

Frontier Airlines Mobile Check-in

How can I check in for a Frontier Airlines flight with my mobile device?

To check in with Frontier Airlines’ app:

  • Tap on the check-in button and log in 
  • Enter the required information 
  • Follow the onscreen prompts to check in

After you check in, you can save your boarding pass on your device.

You can use the Frontier Airlines mobile app to: 

  • Check-in for your flight 
  • Make flight reservations
  • Add bags
  • Select/upgrade your seat 
  • View your flight status
  • Cancel/change your flight 
  • Download your mobile boarding pass

You May Not Be Able to Check in with the Mobile App in the Following Cases

You may not be able to check in with the mobile app if:

  • You’re traveling with a pet 
  • You requested special services assistance at the airport, such as: 
    • Wheelchair assistance
    • Cognitive/development disability-related assistance 
    • Hearing or sight-impaired related assistance
    • When traveling with an emotional support or trained service animal
    • When traveling with medical equipment such as a portable oxygen concentrator

Frontier Airlines Priority Check-in 

If you’re holding one of the bundles (WORKS or PERKS) or you’re a Frontier Miles Elite-level member, you can check in via Frontier Airlines’ Priority Check-In lanes at select airports. Priority services include priority security and boarding. 

Frontier Airlines Kiosk Check-in

You can use the self-service touchscreen kiosks (available at select airports) to:

  • Check yourself in 
  • Check your bags
  • View your itinerary
  • Select/upgrade your seat 
  • Print your boarding pass

To check in, you will need your:

  • Flight confirmation code
    (it is a 6-character alphanumeric code, such as FLY789 or C5CEKG, appearing on the top right corner of your confirmation mail). 
  • Confirmation email, or 
  • Credit card and ID, or 
  • Passport 

After getting your boarding pass, you can check in your bags at the Bag Drop counter.

Frontier Airlines Airport Desk/Counter Check-in

After reaching the airport check-in desk/counter, you will be required to present your: 

  1. Ticket
    • Must be valid and issued per Frontier Airlines’ requirements. 
    • Must not be mutilated or altered. 
    • Must match with your booking.
  2. Travel documents 
    • Such as a government-issued photo ID, driver’s license, passport, military ID, etc. 
    • Your passport (if traveling on an international flight) must be valid; some countries require a minimum 6-month validity. 
    • Must comply with the exit, entry, transit, and documentation requirements of the countries you’re visiting. 
  1. Baggage 
    • Your checked bags must be tagged and labeled. 
    • Both checked and carry-on/cabin baggage must comply with the flight safety, security, and airline regulations.

After you check in at the airport counter: 

  1. Check that the name, flight, and destination on your boarding pass are correct. 
  2. Ensure that your checked bags have been tagged correctly and you have the correct receipts. 
  3. Check that your ticket and travel documents have been returned to you. 
  4. Complete the remaining formalities in time, such as: 
    • Go through the security checks.
    • Pay the airport tax, service charges, etc.
    • Be at the boarding gate at least 30 minutes before departure.
      (if you’re late, you may lose your seat).

Frontier Airlines Boarding Priority 

You must reach the boarding gate at least 30 minutes before departure. If you’re late, your booking may be cancelled and your seat assigned to another passenger. Boarding usually starts 30 – 35 minutes before departure, so aim to be there by them. Gate assignments often change, so do check the flight monitors at the airport to avoid last-minute delays.

Frontier Airlines typically boards passengers in the following order:

  • Passengers with Special needs, including unaccompanied minors and passengers requiring a wheelchair or other types of boarding assistance.  Frontier Airlines doesn’t make announcements for special needs boarding, so check with a Frontier Airlines agent at the gate if need boarding assistance.
  • Zone 1. Includes Frontier Miles Elite members, passengers who have purchased the WORKS bundle, the PERKS bundle, and carry-on bag option. 
  • Courtesy Boarding. Includes families travelling with small children who are under 3 years of age and passengers who require boarding assistance. 
  • Zones 2, 3, and 4. Passengers in Zones 2 – 4 are called in the same order to move from the rear to forward. 

Frontier Airlines’ Special Airport Assistance Services 

Frontier Airlines provides special assistance services at the airport for:

  • Passengers with mobility problems 
  • Passengers who are hard of hearing or deaf
  • Passengers who are sight-impaired or blind
  • Passengers traveling with trained service animals 
  • Passengers traveling with emotional support animals 
  • Passengers traveling with pets 

Frontier Airlines Contact Details

You can contact Frontier Airlines Reservations by phone or other means, as shown below: 

  • Reservations
  • Reservation Questions
  • Customer Relations
  • Frontier Miles Account Assistance
  • Baggage Questions
  • Delayed Baggage
  • Lost and Found
  • Feedback
  • Travel Insurance

+1-844-902-2949 (toll-free, open 24/7)
+1-844-902-2949
+1-801-401-9000 (call and say “feedback and concerns”)
+1-801-401-9000
Click here
Fill out the Delayed Baggage Form
Fill out the Lost Item Form
Click here
+1-866-807-7258
inquire@TravelGuard.com

Frequently Asked Questions on Frontier Airlines Check-in 

What should I know about Frontier Airlines check-in times?
The table below provides a snapshot of Frontier Airlines’ check-in starting and closing times—online via the website, mobile app, airport self-service kiosk, and airport counter.

Frontier Airlines Check-in Time (Starting and Closing)
Check-in MethodCheck-in Time—Domestic FlightsCheck-in Time—International Flights
Online
(www.flyfrontier.com)
From 24 hours to 60 minutes before departure.From 24 hours to 60 minutes before departure.
Mobile AppFrom 24 hours to 60 minutes before departure.From 24 hours to 60 minutes before departure.
Airport Self-Service KioskAt least 2 hours before departure with bags, and 1 hour before departure without bags.At least 2 hours before departure
Airport CounterAt least 2 hours before departure with bags, and at least 45 minutes before departure without bags.You must have your boarding pass and must have checked in your bags at least 2 hours before departure.

What are the check-in requirements at Frontier? 
You should have checked in with your baggage before the cut-off time:

  • For domestic flights—the cut-off time is 45 minutes before departure. 
  • For international flights— the cut-off time is 1 hour before departure. 

You must also:

  • Carry a government-issued photo identification.
  • Comply with government immigration and custom requirements on international travel.
  • Be at the gate no later than 30 minutes before your flight’s departure for boarding.

What if I lose my Frontier Airlines boarding pass or forget to print or download it?
If you lose your Frontier Airlines boarding pass, or forget to print or download it, you can:

  • Check in from the airport curbside (if available)
  • Obtain a printout from the airport’s self-service check-in kiosk
  • Seek assistance from an American Airlines agent 

When can I use my mobile boarding pass?
You can use a mobile boarding pass if:

  • You’re travelling on a flight operated by Frontier Airlines.
  • Your departure airport accepts mobile boarding passes. 

Can I use my mobile boarding pass if I want to check in my luggage? 
Yes, you can. You will have to show your mobile boarding pass at the Bag Drop counter. 

Who is eligible for Frontier Airlines’ kiosk check-in?
You can check in at a self-service check-in kiosk if: 

  • You’re holding an electronic ticket. 
  • You’re travelling on a flight operated by Frontier Airlines. 
  • You’re travelling from an airport with self-service kiosks. 
  • You don’t require special assistance at the airport.
  • You’re not travelling with a pet/service animal.
  • You’re not an unaccompanied minor.

How can I identify myself at a self-service check-in kiosk?
You can identify yourself at a self-service check-in kiosk in any of the following ways:

  • By entering your 6-character flight confirmation code
  • By entering your confirmation email, or 
  • By swiping/entering your credit card details and ID, or 
  • By scanning your passport 

What is Frontier Airlines’ check in and boarding pass process like?
Frontier Airlines check-in and boarding pass process is very straightforward. After you check in online or with the mobile app, you will have the option to print or download your boarding pass so that you can use it later at the airport. 

If you couldn’t download the boarding pass or didn’t check in online, you can check in at the airport’s self-service check-in kiosk and obtain a printout of your boarding pass.  

What is the check in time for Frontier Airlines’ domestic flights?
The check-in time for Frontier Airlines’ domestic flights starts 24 hours before departure (online or through the mobile app) and closes 60 minutes before departure at most airports.

What is the check in time for Frontier Airlines’ international flights?
The check-in time for Frontier Airlines’ international flights starts 24 hours before departure (online or through the mobile app) and closes 60 minutes before departure at most airports. 

What if Frontier Airlines online check in is not working?
If Frontier Airlines online check-in is not working, you will have to check in at the airport, i.e., airport self-service check-in kiosk, or airport counter.

Do you have to check in for Frontier Airlines flights?
Yes, in order to fly you must check in for all Frontier Airlines flights. If you don’t check in by the closing time, you will miss your flight.

Who can check in with the Spirit Airlines app?
You can check in with the Spirit Airlines mobile app if:

  • You know your 6-character record locator 
  • Your first flight is a Frontier Airlines flight
  • You ‘re checking in within the check-in timelines
  • You haven’t booked a special service
  • You’re not travelling with a pet
  • You’re not an unaccompanied minor

How do I obtain my Frontier Airlines check-in boarding pass?
You can obtain your boarding pass after your check in for your flight—online, via the mobile app, or at the airport kiosk/check-in counter.

  • Online. You can make a printout of your boarding pass after checking in for your flight online. If you forget to print it, you can access it anytime online via the ‘My Trip/Check-In’ tab.
  • Mobile App. You can download and save your e-boarding pass on your mobile app, and show it at the gate on your device.
  • Airport. You can print your boarding pass at an airport self-service kiosk or check-in counter. However, you will need your 6-character flight confirmation code, credit card and ID, confirmation email, or passport.

How can I check in with Frontier Airlines’ mobile app?
You can check in with Frontier Airlines’ mobile app as follows:

  • Tap on the check-in button and log in 
  • Enter the required information 
  • Follow the onscreen prompts to check in

After you check in, you can save your boarding pass to your device.

What all can I do with the Frontier Airlines’ mobile app? 
You can use Frontier Airlines’ mobile app to perform many useful functions, such as: 

  • Check-in for your flight 
  • Make flight reservations
  • Add bags
  • Select/upgrade your seat 
  • View your flight status
  • Cancel/change your flight 
  • Download your mobile boarding pass

Do I have to purchase a seat assignment?
Frontier Airlines fares don’t include a seat assignment. If you want a seat assignment and you’ve already purchased a ticket, you can purchase it online via the ‘My Trips/Check-In’ page or later when check-in starts 24 hours before departure. However, if you’ve purchased the WORKS or PERKS bundle, the seat assignment is included in your fare.

What are Frontier Airlines check-in rules?
Frontier Airlines’ check-in rules to bear in mind are as follows:

  • Reach the airport at least 2 hours before your flight.
  • You should have checked in yourself and your bags at least 60 minutes before your flight. 
  • You should be at the boarding gate at least 30 minutes before your flight
    (door close 15 minutes before the flight).

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