Frontier Airlines Check-in

Frontier Airlines check-in policy allows passengers to check in for their flight:

  1. Online (via the web or mobile) 
  2. Through the Android or iOS app  
  3. Via priority check-in
  4. At the airport kiosk 
  5. At Frontier Airlines’ airport counter

Frontier Airlines Check-in Time

What is the check-in time limit for Frontier Airlines flights?

  1. Online Check-in Time (Starting and Closing)
    Frontier Airlines’ online check-in time limits are as follows:
  • International Routes. From 24 hours to 60 minutes before departure. 
    • You should have checked in your bags at least 1 hour before your flight’s departure.
    • You must carry your printed boarding pass—unless you have downloaded it to your mobile. 
  • Domestic Routes. From 24 hours to 60 minutes before departure. 
    • You must have checked in your bags at least 45 minutes before your flight’s departure.
    • If you didn’t download your mobile boarding pass, you must carry your printed boarding pass. 
  1. Mobile Checkin Time 

Frontier Airlines’ mobile check-in time limits are as follows: 

  • International Routes. From 24 hours to 1 hour before departure. 
    • You should have checked your luggage at least 60 minutes before your flight’s departure.
    • You must carry your printed boarding pass—unless you have a mobile boarding pass. 
  • Domestic Routes. From 24 hours to 1 hour before departure. 
    • You should have checked your luggage at least 45 minutes prior to your flight’s departure.
    • You must carry your printed boarding pass—unless you have a mobile boarding pass. 
  1. Airport Kiosk Check-in Time 

If you haven’t checked in online, you can also check in from the airport’s kiosk. 

  • If you’re checking in baggage, reach the airport at least 2 hours before your flight’s departure.
  • If you’re not checking in baggage, reach the airport at least 1 hour before your flight’s departure.
  1. Airport Desk/Counter Check-in Time

If you haven’t checked in online, you can also check in from the airport’s full-service check-in counters.

  • If you’re checking in baggage, reach the airport at least 2 hours before your flight’s departure.
  • If you’re not checking in baggage, reach the airport at least 1 hour before your flight’s departure.

Note

  • You must have your boarding pass and must have checked in your bags: 
    • International Routes. Minimum 2 hours before departure.
    • Domestic Routes. Minimum 45 minutes before departure. 
  • You must be at the boarding gate no later than 30 minutes before departure.
  • The doors close 15 minutes before departure.
  • Use the airport’s check-in kiosk to print your boarding pass if you forget it or lose it.
  • Keep enough buffer time for checked baggage, security check, etc.  

Frontier Airlines Online Check-in (Web Check-in)


How can I check in for my Frontier Airlines flight online? 

Checking in online allows you to bypass the hassle of standing in a line at the airport check-in counter—and takes less than a minute.

For checking in online through Frontier Airlines’ website: 

  1. Go to FlyFrontier.com
  2. Click on My Trip / Check-In as shown above
  3. Enter your Last Name and flight’s Confirmation Code 
  4. Hit the Search button 
    (you will see your flight details)
  5. Select the flight you want to check in for
  6. Check in for your flight by following the onscreen prompts 

When checking in online, you will be able to:

  • View your itinerary
  • Select/upgrade your seat
  • Download and print your boarding pass
  • Buy extra baggage
    (buying it at the airport costs more) 

Note

  • If you’re not travelling with checked baggage, go through your security checks and head for the boarding gate. Be sure to carry your boarding pass and photo ID.
  • If you’re carrying checked baggage, drop it at the Bag Drop counter before the check-in counters close. 
  • Oversize and excess baggage fees can be paid at the airport. 
  • Items that are exempt from baggage fees can be checked in with fee waiver only at the airport.

Online Check-in May Not be Possible in the Following Cases
Online check-ins are not possible if:

  • You’re traveling with a pet 
  • You requested special services assistance at the airport, such as: 
    • Wheelchair assistance
    • Cognitive/development disability-related assistance 
    • Hearing or sight-impaired related assistance
    • When traveling with an emotional support or trained service animal
    • When traveling with medical equipment such as a portable oxygen concentrator

Frontier Airlines Mobile Check-in


How can I check in for a Frontier Airlines flight with my mobile device?

To check in with Frontier Airlines’ mobile app:

  • Log in after tapping on the check-in option
  • Enter the required information 
  • Follow the onscreen prompts to check in

After checking in, you can save your boarding pass on your device.

You can use the Frontier Airlines mobile app to: 

  • Check-in for your flight 
  • Make flight reservations
  • Add bags
  • Select/upgrade your seat 
  • View your flight status
  • Cancel/change your flight 
  • Download your mobile boarding pass

You May Not Be Able to Check in with the Mobile App in the Following Cases

  • You requested special services assistance at the airport, such as: 
    • Wheelchair assistance
    • Cognitive/development disability-related assistance 
    • Hearing or sight-impaired related assistance
    • When traveling with an emotional support or trained service animal
    • When traveling with medical equipment such as a portable oxygen concentrator
  • You are traveling with a pet 

Frontier Airlines Priority Check-in 

If you’re holding one of the bundles (WORKS or PERKS) or you’re a Frontier Miles Elite-level member, you can check in via Frontier Airlines’ Priority Check-In lanes at select airports. Priority services include priority security and boarding. 

Frontier Airlines Kiosk Check-in


You can use the self-service touchscreen kiosks (available at select airports) to:

  • Check yourself in 
  • Check your bags
  • View your itinerary
  • Select/upgrade your seat 
  • Print your boarding pass

To check in, you will need your:

  • Flight confirmation code
    (it is a 6-character alphanumeric code, such as FLY789 or C5CEKG, appearing on the top right corner of your confirmation mail). 
  • Confirmation email, or 
  • Credit card and ID, or 
  • Passport 

After getting your boarding pass, you can check in your bags at the Bag Drop counter.

Frontier Airlines Airport Desk/Counter Check-in


After you reach the airport check-in counter, you will need to show your ticket and travel documents, and be able to check in your luggage. 

Frontier Airlines Boarding Priority 

Boarding usually starts 30 – 35 minutes before departure, so aim to be there by them. Gate assignments tend to change frequently. To avoid last-minute delays, check the flight monitors. 

Frontier Airlines typically boarding order is as follows:

  • Special Needs Passengers. Includes passengers who need wheelchairs (or boarding assistance) and unaccompanied minors. Frontier Airlines doesn’t make announcements for special needs boarding, so check with a Frontier Airlines agent at the gate if need boarding assistance.
  • Zone 1. Includes Frontier Miles Elite members, passengers who have purchased the WORKS and the PERKS bundles, and carry-on bag option. 
  • Courtesy Boarding. Includes families travelling with small children (below 3 years) and passengers who require boarding assistance. 
  • Zones 2, 3, and 4. Passengers in Zones 2 – 4 are called in the same order to move from the rear to forward. 

Frontier Airlines’ Special Airport Assistance Services 

Frontier Airlines provides special assistance services at the airport for:

  • Passengers with mobility problems 
  • Passengers who are hard of hearing or deaf
  • Passengers who are sight-impaired or blind
  • Passengers traveling with trained service animals 
  • Passengers traveling with emotional support animals 
  • Passengers traveling with pets 

Frontier Airlines Contact Details 

You can contact Frontier Airlines Reservations by phone or other means, as shown below: 

  • Reservations +1-844-903-1897 (open 24/7, toll-free)
  • Reservation Questions +1-844-903-1897 
  • Customer Relations +1-844-903-1897 (call and say “feedback and concerns”)
  • Frontier Miles Account Assistance +1-844-903-1897
  • Delayed Baggage Fill out the Delayed Baggage Form
  • Lost and Found Fill out the Lost Item Form
  • Travel Insurance +1-844-903-1897

Frequently Asked Questions on Frontier Airlines Check-in

Frontier Airlines’ check-in time is provided in the table below. 

Starting and Closing Check-in Times at Frontier Airlines
Method Domestic Check-in Time International Check-in Time 
Online
(www.flyfrontier.com) 
24 hours to 1 hour prior to departure.24 hours to 1 hour prior to departure.
Mobile App24 hours to 1 hour prior to departure.24 hours to 1 hour prior to departure.
Airport Self-Service Kiosk At least 2 hours before departure with bags, and 1 hour before departure without bags.At least 2 hours before departure
Airport Counter At least 2 hours before departure with bags, and at least 45 minutes before departure without bags.You must have obtained your boarding pass and must have checked your luggage minimum 2 hours prior to your flight’s departure.

If you’ve forgotten to print or download your boarding pass, you can check in from the airport check-in kiosk or curbside, or ask a Frontier Airlines agent for help.

Yes, you can use your mobile boarding pass for checking in your luggage. Simply show it to the attendant at the Bag Drop counter.

You will be able to check in at Frontier’s self-service kiosk if: 

  • You have an e-ticket. 
  • Your flight is operated by Frontier Airlines. 
  • Your departure airport has self-service kiosks. 
  • You don’t require special assistance at the airport.
  • You’re not travelling with a pet/service animal.
  • You’re not an unaccompanied minor.

To identify yourself at a kiosk:

  • Enter your flight confirmation code
  • Enter the email you shared with Frontier at the time of booking, or 
  • Swipe/enter the ID and details of your credit card, or 
  • Scan your passport

After checking in (through the mobile app or online), you will be able to either download your boarding pass or make a printout at home. If you download it, simply show it at the airport to go through the security checks, etc., and if you make a printout, carry it with you to the airport. 

If you didn’t do either, you can take a printout of your boarding pass by checking in at the airport curbside (if available), self-service check-in kiosk, or airport desk.

The check-in time for domestic flights opens 24 hours before your flight’s scheduled departure time and closes 1 hour before departure time at most airports.

The international check-in time for Frontier flights opens 24 hours before your flight’s scheduled departure and closes 1 hour before departure time at most airports.

If you’re unable to check in online for your Frontier Airlines flight, you must check in at the airport curbside, check-in kiosk, or airport desk/counter.

Yes, it is necessary to check in for your Frontier Airlines flight. Otherwise, you will miss your flight.

You will be able to check in with Frontier’s mobile app if:

  • You have your 6-character record locator 
  • The first flight on your itinerary is a Frontier flight
  • You check in on time 
  • You didn’t make a special service booking
  • You’re travelling without a pet
  • You’re not travelling as an unaccompanied minor

You can get your boarding pass after checking in—online, with the mobile app, or at the airport—for your flight. 

  • Online. After checking in online through Frontier’s website, you will be able to make a printout of your boarding pass. After you’ve checked in, you can use the My Trip/Check-In tab to access your boarding pass whenever you wish.
  • Mobile App. After checking in with your mobile app, you will be able to download your mobile boarding pass, save it to your device, and show it at the airport. 

Airport. You can use the airport check-in kiosk to print your boarding pass, or obtain it from the airport’s check-in counter. However, you will need your 6-character flight confirmation code, credit card and ID, confirmation email, or passport.

If you’re using Frontier’s mobile app, you will be able to check in for your flight and:

  • Download your boarding pass
  • Make flight reservations
  • Add bags
  • Choose your seat 
  • Upgrade your seat 
  • Check your flight status

Cancel/change your flight

Frontier Airlines fares don’t include a seat assignment. If you want a seat assignment and you’ve already purchased a ticket, you can purchase it online via the ‘My Trips/Check-In’ page or later when check-in starts 24 hours before departure. However, if you’ve purchased the WORKS or PERKS bundle, the seat assignment is included in your fare.

Some of the important check-in rules at Frontier Airlines are:

  • You must reach the airport check-in desk at least 2 hours before your flight.
  • You must check in your luggage (and yourself) at least 60 minutes before your flight’s departure. 
  • You must reach the boarding gate at least 30 minutes before your flight

(door close 15 minutes before the flight).


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