What is the Air Canada policy on changing flights?  

Under the new Air Canada change flight policy, you can change your flight booking free of charge

  • If you make a change within 24 hours of booking, regardless of your fare type. 
  • If you’re travelling by July 5, 2023, on a ticket (except Basic) purchased on or before July 5, 2022.
  • If you booked your ticket (other than Basic) on/after July 6, 2022—by converting it into an Air Canada Travel Voucher or Aeroplan points (with a 65% bonus) and travelling later.
  • If you make changes to the following fares:
    • Comfort Fares (60-plus days before departure).
    • Latitude Fares (2-plus hours before departure).
    • Premium Economy Flexible Fares (2-plus hours before departure).
    • Business Class Flexible Fares (2-plus hours before departure).
    • Award Fares 2-plus hours before departure (only Altitude Super Elite 100k members).

Air Canada Change Flight Tips

Points to remember when making changes to Air Canada flights

  • To change an Air Canada ticket, contact your original booking source:
    • If you booked directly through Air Canada or via Skyscanner, Google Flights, or Kayak, you can change your booking online via My bookings on AirCanada.com. 
    • If you booked through a travel agent (online or otherwise), you must contact them directly.
    • If you booked through Aeroplan, Air Canada for Business, or Air Canada Vacations, contact them directly.
  • If you purchased your ticket directly from Air Canada can: 
    • Either convert your ticket into an Air Canada Travel Voucher which is transferrable and has no expiry date)
    • Or opt for Aeroplan points and receive a 65% bonus
  • You can change your Air Canada flight booking up to 2 hours prior to the scheduled departure time.

Air Canada Change Flight Within 24 Hours

All tickets can be cancelled within 24 hours of purchase

If you purchase a ticket (regardless of type) and want to make changes to it, you can cancel it free of charge within 24 hours and then rebook as desired. 

However, if you want to make any changes to your ticket more than 24 hours after purchasing it, you will be charged for it (including fare differentials) depending on the fare conditions of your ticket. 

Air Canada Change Fee by Fare Type

What is the change flight fee at Air Canada?

If you make changes to your air ticket date or time on Air Canada, the change fee will depend on your fare type and when you make the changes, as shown in the table below.

Air Canada Fee for Flight Change
Type of Ticket Change Fee
BasicNot permitted
Standard0–60 days USD 100 60+ days USD 25 
Flex0–60 days USD 50 60+ days USD 25 
Comfort0–60 days USD 25 60+ days USD 0 
LatitudeUSD 0
Premium Economy USD 0
BusinessUSD 0
Award TicketUSD 0–100/direction 
Same-DayUSD 0–100 

Air Canada Basic Economy Change Fee

What is the Air Canada flight change fee for Basic Economy tickets?

Air Canada does not permit flight changes for passengers holding Basic Economy tickets unless done within 24 hours of purchase, i.e., you must cancel your ticket within 24 hours of purchase and rebook as desired.

Air Canada Standard Economy Ticket Change Fee 

What is the Air Canada flight change fee for Standard Economy tickets?

If you’re holding a Standard Economy ticket, you will be charged a flight change fee of USD 100 for flights departing within 60 days and USD 25 for flights departing after 61 days or more—unless you change within the 24-hour period. Remember, if you select a costlier fare, you will have to pay the fare difference.

Air Canada Flex Fares Change Fee

What is the Air Canada flight change fee for Flex tickets?

If you’re holding a Flex ticket, you will be charged a change fee of USD 50 for flights departing within 60 days and USD 25 for flights departing after 61 days or more—unless you change within the 24-hour period. As with other fares, if you select a costlier option, you must pay the price difference.

Air Canada Comfort Fares Change Fee

After the 24-hour window, Comfort fares will incur a change fee of USD 25 for flights departing within 60 days and USD 25 for flights departing after more than 60 days. If you’re choosing a costlier fare option, you will have to pay the difference in fare. 

Air Canada Change Flight Fee for Latitude, Premium Economy, and Business Class Fares

What is the Air Canada ticket change fee for Latitude, Premium Economy, and Business Class tickets?

You can change fully flexible fares—such as Latitude, Premium Economy, and Business—free of charge. If you select a costlier option, you must pay the fare difference and if you select a cheaper option, the difference in fare will be refunded. 

Air Canada Award Ticket Change Fee

What is the Air Canada flight change fee for Award tickets?

You can change an Award ticket up to 2 hours before your flight’s departure. But you will be charged a fee of USD 100 for all types of Award tickets. However, Aeroplan Diamond members will be charged a change fee of USD 75, and passengers holding an Altitude Super Elite 100k status can make the changes free of charge

Air Canada Flight Change Fee—Same-Day

What is the Air Canada change flight policy for same-day changes?

The Air Canada change policy for same-day changes allows you to change to an earlier flight/later flight on the same day. The change fees for same-day changes are as follows:

  • Basic Economy Fares Not permitted
  • Standard Fares USD 150
    USD 100 (between Toronto and LaGuardia, JFK, or Newark)
  • Flex and Comfort Fares USD 75
    USD 0 (between Toronto and LaGuardia, JFK, or Newark)
  • Latitude, Premium Economy, Business USD 0
    (only if Flexible)
  • Award Tickets USD 100 for all tickets
    USD 75 for Aeroplan Diamond members
    USD 0 for Altitude Super Elite 100k members

How to Change Air Canada Flight Booking

You can change your Air Canada booking via AirCanada.com, through a ticket center, or on phone (+1-866-399-0587).

How to Change Reservation Online at Air Canada

You can change your booking only if you purchased your ticket directly from Air Canada.
The step-by-step directions are provided below:

  1. Go AirCanada.com 
  2. Select My bookings 
  3. Access your flight booking by entering your Booking Reference/Ticket Number and Last Name
  4. Hit Find and select the flight you want to change
  5. Change your flight by following the self-explanatory prompts
    (fare difference must be paid)

A confirmatory mail (with your new ticket) will be sent to you.

If you have problems, call Air Canada at +1-866-399-0587.

Air Canada Phone Numbers to Change Flights

How to contact Air Canada?

  • Flight Change Phone Number U.S.A. +1-866-399-0587 
  • Flight Change Phone Number Canada +1-866-399-0587 

Air Canada Customer Service

You can contact Air Canada Customer Service by phone at 1-888-247-2262 (open 24/7) or online via this link.

Air Canada Complaints

To file a complaint with Air Canada: 

  • Call 1-888-247-2262 (open 24/7) 

Contact Customer Support onlinevia this link

Frequently Asked Questions on the Air Canada New Change Policy

Air Canada’s flight time change policy allows you to make changes to your flight time up to 2 hours before the scheduled departure time of your flight. You will be charged for it depending on the fare conditions of your ticket and when you make the changes unless you’ve purchased a Flex ticket.

Air Canada’s international flight date change fee will depend on what type of ticket you’ve purchased and when you’re making the changes, as shown below.

  • Basic Economy tickets cannot be changed after the 24-hour window.
  • Standard tickets can be changed for: 
    • USD 25 at least 60 days before departure.
    • USD 50 within 60 days of departure.
  • Flex tickets can be changed for: 
    • USD 50 at least 60 days before departure.
    • USD 25 within 60 days of departure.
  • Comfort tickets can be changed for: 
    • USD 0 at least 60 days before departure.
    • USD 25 within 60 days of departure.
  • Latitude, Premium Economy, and Business tickets can be changed free of charge.
  • Award tickets can be changed for: 
    • USD 0 for Altitude Super Elite 100K members.
    • USD 75 for Aeroplan Diamond members.
    • USD 100 for all other members.
  • Same-day changes can be made for:
    • USD 150 for Standard fares, but USD 100 for flights between Toronto and LaGuardia/Newark/JFK.
    • USD 75 for Flex and Comfort Fares, but USD 0 for flights between Toronto and LaGuardia/Newark/JFK.

USD 0 for Latitude, Premium Economy, Business fares (only if Flexible)

If you are subject to an involuntary schedule change, you can ask for a full refund if Air Canada did not rebook you on another flight departing or arriving within 3 hours of your original flight’s departure or arrival time, or if the airline adds a connection to your itinerary.

You can call Air Canada in the U.S.A. at this number 1-888-247-2262 or through our U.S./Canada toll-free number at 1-866-399-0587 (open 24/7).

Yes, you can make changes to your Air Canada flight ticket (except Basic Economy) up to 2 hours before departure. However, you may have to pay a change fee, unless you’ve purchased a flexible ticket in which case you can make changes to your flight booking at no cost.

Yes, according to Air Canada’s change flight policy, all passengers can make free changes to their flight booking within 24 hours of purchase—regardless of what type of ticket they’re holding.

The change fee charged by Air Canada for non-refundable tickets is as follows:

  • Basic Economy Fares Not permitted
  • Standard Economy Fares USD 100 (0–60 days)
    USD 25 (60+ days)
  • Flex Fares USD 50 (0–60 days)
    USD 25 (60+ days)

Comfort Fares USD 25 (0–60 days)
USD 0 (60+ days)

Air Canada’s change fee for award tickets is USD 100. The change fee for Aeroplan Diamond members is USD 75, and Altitude Super Elite 100k status members can change their tickets free of charge.

Air Canada’s change fees are as follows:

  • Basic Economy Change Fee Not permitted
  • Standard Economy Change Fee
    • 0–60 days USD 100 
    • 60+ days USD 25
  • Flex Fare Change Fee
    • 0–60 days USD 50 
    • 60+ days USD 25
  • Comfort Fare Change Fee
    • 0–60 days USD 25 
    • 60+ days USD 0
  • Latitude Fare Change Fee USD 0
  • Premium Economy Change Fee USD 0 
  • Business Class Change Fee USD 0
  • Award Ticket Change Fee USD 0–100 per direction 

Same-Day Change Fee USD 0–150 
(USD 0 for Altitude Super Elite 100k members)

All flights can be changed free of charge within 24 hours of purchase. However, outside of the 24-hour period, the fare rules of your ticket will apply (Basic Economy tickets cannot be changed after 24 hours of purchase). A change fee will apply in most cases (along with the applicable fare differential, if any) unless you’re holding a Latitude, Premium Economy, or Business Class ticket all of which can be changed free of charge up to 2 hours before departure.

The Air Canada number for changing flights is +1-866-399-0587.
This is a 24/7 toll-free number within the U.S. and Canada.

If Air Canada changes your flight time by 3 hours or more due to a situation within the airline’s control or for safety reasons and the alternative flight offered to you by the airline does not suit you, you are entitled to a full refund of the unused portion of your ticket. Additionally, if you’re not at the point of origin, you will be returned there at no additional cost to you. 

However, if your flight is delayed by at least 3 hours due to a situation outside of the airline’s control, the refund will be subject to the fare rules of your ticket.

If Air Canada changes your flight schedule at the departure or arrival point by 3 hours or more, you’ll be rebooked on the next available flight at no additional cost. However, if the rescheduled flight no longer serves your purpose, you are entitled to a full refund. 

Tell me how to change seats on an Air Canada flight.

If you’ve already selected a seat on Air Canada, you can change your seat selection online through My Bookings if you purchased your ticket directly through Air Canada, by phone at 1-866-399-0587, or through the travel agent you purchased your ticket from.

You can make changes to your flight date on Air Canada up to 2 hours before departure.

You can change a return flight on Air Canada in any of the following ways:

  • By phone at 1-866-399-0587
  • Online via My Bookings if you purchased your ticket directly through Air Canada

Through the travel agent you purchased your ticket from

You can change the air ticket date on Air Canada up to 2 hours before departure. However, you will be charged for it depending on the fare conditions of your ticket.

If Air Canada changed your itinerary due to reasons within its control and it impacts your departure or arrival time by 3 hours or more compared to your original flight’s departure or arrival time, you have the option to either accept the alternative flight offered to you (at no additional charge) or ask for a refund. Also, if you’re informed of the change of itinerary outside your point of origin, you will be returned to your point of origin by the airline free of charge. 

But if the change of itinerary and flight departure/arrival time by at least 3 hours is due to a situation outside of the airline’s control, the fare rules of your ticket will determine whether you’re entitled to a refund.

Air Canada’s same-day change rules allow passengers to change to an earlier or later flight on the same day—with or without a change fee, depending on the type of ticket purchased and membership status. 

The same-day change rules are as follows:

  • Basic Economy tickets cannot be changed. 
  • Latitude, Premium Economy, and Business Class fares can be changed free of charge.
  • Standard Economy fares can be changed for USD 150, but USD 100 on routes between Toronto and LaGuardia, Newark, and JFK.
  • Flex and Comfort fares can be changed for USD 75, but for free on routes between Toronto and LaGuardia, Newark, and JFK).

Standard Award tickets can be changed for USD 100, but USD 75 for Aeroplan Diamond members, and free of charge for Altitude Super Elite 100k members.

All tickets (incl. dates) can be changed free of charge within 24 hours of purchase, but the change in fares (if any) will apply in all cases. 

  • Any changes outside of the 24-hour window will be subject to the fare rules of your ticket.  
  • Basic Economy tickets cannot be changed after the 24-hour window. 

Latitude, Premium Economy, and Business Class tickets can be changed without incurring any flight change fee.

You can change the flight date of your Air Canada ticket up to 2 hours before departure for all types of tickets other than Basic Economy. Depending on the type of ticket you’ve purchased, a change fee may apply along with the applicable fare difference, if any.

The change fee for Comfort fares is: 

  • USD 25 for any changes made from 0 to 60 days before departure.
  • Nil for any changes made 60+ days before departure.

The ticket change fee for Standard Economy fares is USD 100 for a flight departing within 60 days and USD 25 for a flight departing 60+ days before departure. No fee will be charged if you make any changes within 24 hours of purchasing your ticket. However, the fare difference (if any) will apply.

The change fee for Flex fares on Air Canada is USD 50 for flights departing within 60 days and USD 25 for flights departing after 60+ days. Fully flexible fares, such as Latitude, Premium Economy, and Business, can be changed free of charge up to 2 hours before departure. However, the applicable fare differential (if any) must be paid in all cases.

3 thoughts on “Air Canada Change Flight: Policy, Change Fee, Other Changes”

  • Hello,

    If I bought a standard ticket on September 7, but I want to change my travel within 24 months of the purchase date, how much change fee should I pay? I saw this on your website, “For changes made to tickets purchased before March 31, 2021, or after April 1, 2021, you must complete your travel within 24 months of the purchase date. You won’t have to pay a change fee, but you must pay the fare difference (if any).”, but I also noticed that the change fee for a standard ticket is “0–60 days USD 100 60+ days USD 25” This is so confusing. Could you please explain this to me? Thank you.

    Best,
    Hungchi

  • Maria Luisa Bortolin says:

    I bought a buisness class ticket to rome, Italy from Montreal, Quebec, Canada.
    I left for Italy the 7th of May 2022
    Return flight JUNE 20TH (MONDAY) 2022.
    Would like to know if I can change return flight from Monday 20th to Sunday 19th , always in buisness class and how much it would cost me. thank you

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