EVA Air Flight Change Policy

The EVA Air flight change phone number (worldwide) is +1-844-903-1897. This number is toll-free in the United States and Canada and is open 24/7.

EVA Air Flight Change Policy Due to COVID

EVA Air has revised its flight change policy in response to the COVID-19 situation. Under the new travel waivers, you’re allowed to change your flight (date, time, and/or destination) without having to pay a change fee. 

COVID-19 Flight Change Travel Waivers 

EVA Air is now allowing passengers to make changes to some flights without being charged a change fee. 

  • EVA Air/UNI Air tickets issued before July 23, 2021, with a travel date between May 19 and August 9, 2021, on a Hong Kong/Macau or cross-strait routes can be rescheduled without penalty. Such tickets can be changed up to their validity period, but latest by August 23, 2021 (i.e., within 14 days of August 10, 2021) as long as you don’t change your travel class or destination. 
  • EVA Air tickets issued or reissued on/before July 8, 2021, to/from Jakarta, with a travel date between July 13 and July 31, 2021, can also be rescheduled without incurring a change fee. You can now change your flight date by August 31, 2021—all the way up to your ticket’s validity period—without incurring a change fee as long as you don’t change your travel class or destination. 
  • If you change your travel class or destination (flight route), you will have to pay the applicable difference in fares, taxes, and surcharges.
  • You’re allowed to change an award ticket if your flight was affected (as above) without having to pay any change fees.
  • You’re also allowed to make changes to group bookings if your flight was affected (as above) without having to pay any change fees. 
  • To make changes to a ticket purchased from a third party, you will need to contact them yourself. 

EVA Air Flight Change Fee

The EVA Air flight change fee will depend on your fare type and route and typically starts from USD 50 per ticket. 

Note 

  • Up fares for all travel classes can be changed for free—as long as you make the changes to your ticket 3 – 7 hours before your flight (depending on your ticket’s conditions). 
  • Economy Discount, Basic (all), and Standard (all) fares are subject to a change fee, depending on your ticket’s conditions. 

Flight Rebooking Options 

EVA Air allows you to make changes to your flight booking from 360 days to 3 – 7 hours before your flight’s departure. A change fee may apply, depending on the type of fare you’re holding. Only Up fares (in all classes) allow complimentary flight changes. If you’re holding a Discount, Basic, or Standard fare (in any class), you will be charged for changing your flight. 

If your flight was cancelled or rescheduled due to COVID-19, you are eligible to make changes to your flight dates without incurring a change fee. However, if you’re changing your destination or travel class, you must pay the applicable fare difference plus taxes and surcharges.  

How to Change a Flight on EVA Air 

You can change your EVA Air flight booking up to 3 – 7 hours before departure, depending on your flight route. You can change your flight date, flight time, and/or flight destination: 

Note

  • For tickets purchased from a travel agent, contact them directly.
  • For award tickets, call +1-844-903-1897 or EVA’s local reservations office directly.

How to Change a Flight on EVA Air Online


You can change your EVA Air flight date and/or destination online 

If you booked your ticket directly through EVA’s website, mobile app, ticket counter, or call center, you can: 

  • Change the flight date on EVA Air online 
  • Change the flight time on EVA Air online 
  • Change the flight route on EVA Air online 

To make changes to your flight online, follow the steps below.

  1. Go to EvaAir.com 
  2. From the Manage tab, select View My Booking

    A screenshot of the Manage tab’s dropdown on EVA Air’s website 
  1. Click on Change Dates/Flights to change your flight’s date, time, and/or destination
  2. Enter your booking reference, last name, and first name
  3. Click on the Log In button 
  4. Select your flight 
  5. Follow the prompts to: 
    1. Change the flight date 
    2. Change the flight time 
    3. Change the flight destination 

You can also change your EVA Air flight booking through the mobile app. 


Frequently Asked Questions on EVA Air

Yes, you can change your EVA Air flight by phone or online via EvaAir.com if you purchased your ticket directly from EVA Air. You can make the flight changes through the Change Dates/Flights link appearing under View My Booking in the Manage tab’s dropdown list. Remember, unless you’re holding an Up fare (any class), you’ll be charged a fee for changing your flight. 

Tickets purchased from third parties can be changed by contacting the source directly.

In most cases, changing your flight ticket is cheaper than cancelling it. The only exception is when you cancel a flight ticket to/from the United States within 24 hours of purchasing it directly from EVA Air, and your flight is at least 7 days away, and you submit a refund application within 24 hours of purchase—in which case you’re entitled to a full refund. 

The EVA Air change flight phone number is +1-844-903-1897. This number is toll-free in USA and Canada and is open 24/7.

You can change the flight date on EVA Air by phone or online. Online changes can be made only if you purchased your ticket directly from EVA Air. To change the flight date online, select the Change Dates/Flights link from the Manage tab’s dropdown (appearing under View My Booking), enter your flight details to log in, and make the necessary changes to your flight date. If you purchased your ticket from a travel agent, you’ll have to contact them directly to modify your flight date.

You can change the flight date online on EVA Air from the Change Dates/Flights link, which appears under the Manage tab’s dropdown list. Click on it, enter your flight details to log in, and then make the necessary changes to the flight date, and confirm the changes. You’ll receive a confirmation email telling you that the changes have been confirmed by the system. If you booked your ticket from a third party, you’ll have to contact them directly to process the date change. 

You can change your flight’s time on EVA Air either by phone or online if you purchased your ticket directly from EVA Air. Online changes can be made through the Change Dates/Flights link, which appears in the Manage tab’s dropdown list under View My Booking.

You can change your flight on EVA Air by phone or online. You can change your flight online only if you purchased your ticket directly from EVA Air. To change your flight online, go to EvaAir.com, and select the Change Dates/Flights link from the Manage tab’s dropdown. Then retrieve your flight by entering your flight details, make the necessary modifications, and confirm the changes. Remember, if you booked your ticket from a third party, you’ll have to contact them directly to process the changes. 

Yes, you can change your flight date on EVA Air by phone or online. You can make the changes online through the Change Dates/Flights link appearing under the Manage tab if you purchased your ticket directly from EVA Air. If you purchased your ticket from your travel agent, you must contact them directly and ask them to make the necessary changes.

If your flight falls under the COVID-19 travel waiver (as explained above), you won’t be charged any fee for changing your flight’s date. Otherwise, you’ll likely be charged a fee of USD 50 as flight change fee.

Yes, you can change the return flight date on EVA Air. You can request the changes by phone, or make them yourself through EVA Air’s website if you purchased your ticket directly from the airline. To change your return flight date, go to EvaAir.com, select Change Dates/Flights, enter your flight details and log in, select your return flight booking and make the required changes, and follow the prompts to confirm the changes.

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