Singapore Airlines complimentary rebooking policy applies to tickets issued on/before July 31, 2022
In response to the COVID-19 situation, Singapore Airlines is offering complimentary rebooking for all flight tickets issued on or before July 31, 2022. If your ticket was issued on or before July 31, 2022, and you have not utilized your one-time waiver of rebooking fees, you have the option to change your flight date and/or flight time without being charged a flight change fee, as long as you pay the fare difference (if any). 

You can also transfer any add-ons to your new flight, such as additional baggage, seats, etc. if you have already purchased them. Add-on deals you’ve purchased for baggage, seats, etc., will be refunded to you as they cannot be purchased.

Singapore Airlines Flight Change Rules 

The Singapore Airlines flight change rules allow you to make a one-time change for free if your ticket was issued on or before July 31, 2022, as long as you pay the applicable fare difference (if any).

Ticket Issue DateWhat You Can Do
On or before July 31, 2022Rebook once for free if you have not already utilized your one-time rebooking fee waiver. Pay only the applicable fare difference, if any.
March 5, 2020—May 31, 2022Make unlimited changes to your travel dates before May 31, 2022, with all change fees waived. After May 31, 2022, you can make a one-time complimentary change to your travel dates, as long as you do it within 1 year of your ticket’s date of issue.

The Singapore Airlines flight change rules allow complimentary rebooking, under which you can:

  • Make a one-time change to your ticket without paying any change fees for tickets issued on or before July 31, 2022, provided you haven’t already utilized your one-time fee waiver. 
  • Make unlimited changes to your travel dates without paying any change fees for tickets issued before May 31, 2022. After May 31, 2022, you can only modify your travel dates once for free, but within 1 year of your ticket’s issue date.

Note

  • The complimentary rebooking applies to both tickets purchased by cash/credit/debit card and tickets redeemed with KrisFlyer Miles. 
  • The flight change rules further state that although your booking change fees will be waived if you’re eligible for complimentary rebooking, you must, however, pay the fare difference, if any.
  • You must make changes to your flight booking either before your original travel date or within 1 year from the date of issue of your ticket, whichever falls first. This means if you purchased a ticket on July 31, 2022, you must make the desired flight changes before July 31, 2023. You’ll find the date of issue of your ticket on the e-ticket attached to your booking confirmation mail. 
  • All flight changes must be made at least 2 hours before a flight’s scheduled departure time.

Note. If your ticket was issued on May 30, 2022, you must make the required changes to your ticket before May 30, 2023, to qualify for the Singapore Airlines travel fee waiver. Once you’ve made a change request, you don’t need to resubmit it online or through a contact number.

How to Change Singapore Airlines Flight Date, Time, and/or Destination

Can I change my flight date, time, and destination on Singapore Airlines?

Singapore Airlines allows you to change your flight date, time, and destination with or without being charged a flight change fee, depending on the fare conditions of your ticket.

  • To change your travel date:
    • Go to Manage Booking, select Change Booking, choose a new flight, and follow the prompts to change your flight. You can make online changes only if you purchased your ticket directly from Singapore Airlines (website, app, sales office, or call center).
    • Call the travel agent you purchased your ticket from.
    • Call +1-866-399-0587 or request your local Singapore Airlines office.
  • To change your travel destination
    • Call +1-866-399-0587 or your local Singapore Airlines office.
    • Call the travel agent you purchased your ticket from.
    • Use the Assistance Request Form


Note

You can ask for a refund of the unused part of your ticket if you can’t travel because your flight is cancelled, an international border is closed, or you test positive for COVID-19. If you’ve purchased add-ons like additional baggage, seats, or other add-on deals, what you can do with them will depend on whether you’re changing your travel date or destination:

  • If you’re changing only your travel dates
  • You can transfer your additional baggage to your new flight. 
  • You can transfer your seat option to your new flight if available. Otherwise, you will be offered a full refund. 
  • If you purchased an add-on deal, you can ask for a refund.
  • If you’re changing your destination 
  • Any add-ons purchased by you, such as additional baggage, seats, or other deals, can be refunded. 
  • You can repurchase the add-ons for your new flight, such as additional baggage, seats, etc., subject to prevailing prices and availability.
  • To purchase add-ons, you must call +1-866-399-0587 or your local Singapore Airlines office.


Singapore Airlines Book Now, Postpone Later Travel Option

Singapore Airlines offers a lot of flexibility to passengers who are changing their flight booking for free. You can book your ticket now and travel in 2023 if your ticket is reissued as explained below:

Step 1. Let’s say you book your ticket in September, 2021

You purchase your ticket in September 2021 with a travel date in December 2021.

Step 2. Then you decide to postpone your trip
You decide to postpone your trip to March, 2022 in October, 2021, because your trip is eligible for unlimited complimentary changes. 


Step 3. You decide to postpone your trip again
You decide to postpone your trip again to August, 2022 in November, 2021, because your trip is eligible for unlimited complimentary changes. 


Step 4. You postpone your trip yet again
You decide to postpone your and change your travel destination in July, 2022. Although your complimentary rebooking period is now over, you’re still allowed to make one free change after December 31, 2021. You will have to pay the applicable fare difference, depending on your new destination. 


You will receive a new ticket based on your new itinerary with a new validity period not exceeding 12 months. This means you now have the flexibility to postpone your trip up to July 2023. Any changes after that will be subject to the applicable change fees. 

What If Singapore Airlines Changes My Flight?

If Singapore Airlines changes your flight schedule or fails to operate according to schedule, or causes you to miss a connecting Singapore Airlines flight on which you hold a confirmed reservation, you have the option to:

  1. Take the next available flight offered to you by Singapore Airlines, or
  2. Take the alternative travel option offered by Singapore Airlines, such as another airline’s flight, surface transportation, etc., at no additional cost, even if the travel cost is higher. If the fare is lower, the balance amount will be refunded to you. Or
  3. Ask for a penalty-free refund. 

Flight Change Terms and Conditions 

  • Applies to all Singapore Airlines tickets issued on or before July 31, 2022.
  • The option applies to changes that relate to rebooking and re-routing, as long as they’re made at least 2 hours before your flight’s departure. 
  • Flight changes will be subject to fare differences, depending on the fare conditions of your ticket.
  • You must complete your travel during your ticket’s validity period
  • If your original ticket is reissued, the validity period of your ticket will apply from the re-issued date of your ticket, and subject to the new fare’s conditions.
  • Flight cancellations will depend on the fare conditions of your ticket. 
  • The cancellation fee will be waived if:
  • Your flight is cancelled 
  • Your flight is disrupted due to COVID-19-related border closures 
  • You test positive for COVID-19 
  • If you’ve purchased any add-ons, such as extra baggage and seats:
  • And you’re changing only your travel date, your additional baggage and seat option will be either transferred to your new flight if available, or cancelled. Any add-on deals purchased by you, incl. bundles, will be refunded. 
  • If you’re changing your flight destination, the add-ons purchased by you will be refunded. New add-ons must be purchased, subject to the prevailing prices and availability.

How to Change a Singapore Airlines Flight Ticket

Can I change my change flight on Singapore Airlines?

You can change your Singapore Airlines flight (i.e., travel date, time, and/or destination) as explained below. 

  • If you want to change just your travel date, you can do it:
    • Online via Singapore Airlines’ Manage Booking tab by selecting a new flight.
    • By calling the travel agent you booked your ticket from.
    • By calling +1-866-399-0587 or your local Singapore Airlines office.
  • If you want to change your travel destination, you can do it: 
    • By calling +1-866-399-0587 or your local Singapore Airlines office.
    • By calling the travel agent you booked your ticket from.

Singapore Airlines Flight Change Fee

What is the Singapore Airlines ticket change fee? 

The flight change fee charged by Singapore Airlines will depend on the fare conditions of your ticket. If your ticket does not qualify for a travel waiver, the flight change fees may be as follows:

  • Economy Class Change Flight Fees 
    • The flight change fee for eligible Economy Class tickets is typically USD 75. 
    • Economy Flexi fares can be changed without incurring any flight change fee.
    • You must make the changes at least 2 hours before departure. 
    • You must pay the applicable difference in fares. 
  • Premium Economy Change Flight Fees
    • The flight change fee for eligible Premium Economy tickets is typically USD 100. 
    • Flexi fares can be changed without incurring any flight change fee.
    • You must make the changes at least 2 hours before departure. 
    • You must pay the applicable difference in fares. 
  • Business Class Change Flight Fees 
    • The flight change fee for eligible Business Class fares is typically USD 200.
    • Flexi fares can be changed without incurring any flight change fee.
    • You must make the changes at least 2 hours before departure. 
    • You must pay the applicable difference in fares. 
  • First Class Change Flight Fees
    • The flight change fee for First Class fares is typically USD 500.
    • Flexi fares can be changed without incurring any flight change fee.
    • You must make the flight changes at least 2 hours before departure.
    • You must pay the applicable difference in fares.

Frequently Asked Questions on Singapore Airlines Flight Booking Change

You can change most flights on Singapore Airlines except Economy Lite fares. Flexi fares can be changed without incurring a flight change fee. Also, all flight tickets issued on or before July 31, 2022, can be changed once without incurring a flight change fee, as long as the free one-time fee waiver has not already been applied for them. However, you must pay the applicable fare difference if you change the flight date, time, and/or destination.

You can make a flight date change on Singapore Airlines:

  • Online via SingaporeAir.com if you purchased your ticket directly from Singapore Airlines. Go to SingaporeAir.com, click on the Manage Booking option, and then on Change Booking. Then select a new flight, follow the prompts to change your flight’s date, and confirm the changes. If there’s a fare difference, you’ll have to pay for it, after which you will receive a confirmation mail. 
  • Through the SQ mobile app.
  • On phone by calling the travel agent you purchased your ticket from.
  • On phone by calling +1-866-399-0587 or your local Singapore Airlines office.

By visiting a Singapore Airlines airport/sales counter.

You can change a return flight date on Singapore Airlines: 

  • Online through SingaporeAir.com (Manage Booking 🡪 Change Booking) or through the SQ mobile app.
  • By calling the travel agent you purchased your ticket from.
  • By calling +1-866-399-0587 or your local Singapore Airlines office.

By visiting a Singapore Airlines airport/sales counter.

If you purchased a ticket directly from Singapore Airlines, you can change your flight online via the Manage Booking option (click on Change Booking and follow the prompts). If you purchased your ticket through a travel agent, you must contact them directly. You can also make the changes by calling +1-866-399-0587 or the Singapore Airlines office near you.

Yes, you can change a flight date on Singapore Airlines’ official website, SingaporeAir.com. If your flight is covered under the COVID-19 travel waiver, you can do it for free. Otherwise, a flight change fee will apply, subject to the fare rules of your ticket.

You can change the flight ticket date online on Singapore Airlines as follows: 

  1. Go to SingaporeAir.com 
  2. Click on the Manage Booking tab
  3. Click on Change Flight
  4. Select a new flight and flight date 
  5. Confirm the changes 
  6. Pay the fare difference (if any)

You’ll receive a confirmation mail after you pay.

Yes, you can change the date of a Singapore Airlines flight. You can do it for free if your flight falls under the COVID-19 travel waiver, or for a fee applicable per the fare conditions of your ticket.

Yes, you can change your Singapore Airlines flight date, time, and/or destination, either free of cost if your ticket falls under the COVID-19 travel waiver policy, or for a fee depending on the fare conditions of your ticket, the type of ticket you’ve purchased, and your flight’s route.

Yes, you can, unless you’re travelling on an Economy Lite fare which cannot be changed.

You can change your Singapore Airlines flight destination by calling +1-866-399-0587 or the local SIA office in your area. If your flight doesn’t fall under the COVID-19 travel waiver policy, you can make the changes online via Manage Booking if you had purchased your ticket directly from Singapore Airlines, or by contacting the travel agent or ticket/sales office you had purchased your ticket from, or by phone in any case.

Under the revised Singapore Airlines flight change policy, you are allowed to make a one-time change to any flight ticket issued on or before July 31, 2022, without incurring a flight change fee, as long as you haven’t already done it before. This means you can change your flight date, time, and/or destination, provided you pay the applicable fare difference. 

  • The flight change policy also permits the transfer of add-ons (already purchased) to your new flight. Any add-on deals purchased earlier will be refunded as they cannot be transferred. 
  • The complimentary changes apply to tickets purchased by cash/card as well as those redeemed with KrisFlyer Miles. However, you will have to pay the fare difference if your new flight ticket is more expensive.
  • You must rebook your ticket before its one-year expiry date or before your original travel date, whichever comes first. Plus, you make the changes at least 2 hours before your flight’s departure.

If your ticket falls under the COVID-19 relaxations, your ticket can be rescheduled once without incurring any flight change fee, but the applicable fare difference must be paid. This applies to all flight tickets issued on or before July 31, 2022, provided you haven’t already made changes to your ticket earlier.

Yes, you can, as long as it’s not an Economy Lite fare and you’re ready to pay the flight change fee as indicated in the fare conditions of your ticket. Also, you must make the required changes at least 2 hours before your flight’s scheduled departure time.

You can change your flight date on Singapore Airlines up to 2 hours before departure.

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