The Turkish Airline Singapore office (i.e., city office) is located in Gateway East at 152 Beach Rd., #15-01/02, Singapore 189721. The office is open on weekdays from 9.30am to 5.45pm and you can get in touch by phone at +90-850-333-0-849/+65-67324556 and email via reservations.sin@thy.com or sales.sin@thy.com.
The Turkish Airlines airport office is located in Terminal 1 (Unit 04-60) of Changi Airport. The cargo office is located at SATS Airfreight Terminal 4, Core I, #02-271A, on 85 Airport Cargo Road (see below).
| Turkish Airlines Singapore Offices | |
| City Office | |
| Street Address | Gateway East 152 Beach Rd., #15-01/02 Singapore 189721 |
| Office hours | 9.30am – 5.45pm (Monday – Friday) Closed on weekends and public holidays |
| Telephone (Global Number) | +90-850-333-0-849/+65-67324556 (English/Turkish) |
| sales.sin@thy.com | reservations.sin@thy.com | |
| Airport Office | |
| Street Address | Unit 04-60 Passenger Terminal 1 Singapore Changi Airport Singapore 918142 |
| Office hours | 2.30pm – 11.30pm (daily) |
| Note – Ticketing for same-day departures is available at the airport (check-in counters in Row 5). – The Operations Office (open from 2.30pm – 5.00pm) is not open to the public. | |
| Telephone | +90-850-333-0-849/+65-67324556 |
| sinops@thy.com | |
| Cargo Office | |
| Street Address | 85 Airport Cargo Road SATS Airfreight Terminal 4 Core I, #02-271A Singapore 819460 |
| Office hours | 9.00am – 6.00pm (Monday – Friday) 9.00am – 1.00pm (Saturday) Closed on Sundays and public holidays |
| Telephone (Global Number) | +90-850-333-0-849/+65-67324556 (English/Turkish) |
| sincargo@thy.com | |
Queries/Services Handled by the Turkish Airlines
Here is a list of services available at the Turkish Airlines offices in Singapore. For details on these services, click the links or call.
| Ticket Sales | In-Flight Entertainment |
| Codeshare Bookings | Meals |
| Promo Tickets | Miles&Smiles |
| Ticket Change | Travel Insurance |
| Ticket Cancellation | Booking for Unaccompanied Minors |
| Name Change/Correction | Pet Reservations |
| Mobile Check-in | Transit Information |
| Online Check-in | Flight Info |
| Kiosk Check-in | Delayed Flight Info |
| Airport Check-in | Airport Transfer |
| Seat Selection | Missing/Delayed/Damaged Baggage |
| Lounge Access | Visa on Arrival |
| Duty-Free Shopping | Visa Information |
| Extra Baggage Allowance | Receipts/Refunds |
| Sports Equipment | Immigration Services |
| Concierge Services | Special Services |
About Turkish Airlines
Turkey’s national airline, officially called Türk Hava Yolları Anonim Ortaklığı, is more commonly referred to as Turkish Airlines (TK). The airline serves over 340 destinations in 126 countries throughout Europe, Asia, Oceania, Africa, and the Americas, including Singapore and various other cities in the United States.
Head Office
| Turkish Airlines General Management Bldg. Ataturk Airport, Yesilkoy 34149 Istanbul, Türkiye | |
| Website | www.turkishairlines.com |
| Telephone | +90 212 463 63 63 |
| Fax | +90 212 465 21 21 |
Frequently Asked Questions
Navigating through your travel plans can be a breeze with the right information at your fingertips. The FAQs below about Turkish Airline Singapore Office provide you with useful insights and guidance to enhance your experience with Turkey’s flagship carrier in the heart of Singapore.
The Turkish Airlines sales office Singapore is located at 152 Beach Rd., 15-01/02, Gateway East, Singapore 189721.
The Turkish Airlines airport office is located at Unit 04-60 Passenger Terminal 1, Singapore Changi Airport, Singapore 918142.
The contact number of the Turkish Airlines Office Singapore is +90-850-333-0-849/+65-67324556.
The Turkish Airlines city office in Singapore is open from 9.30 am to 5.45 pm on weekdays, and it’s closed on weekends and public holidays.
Yes, ticketing for same-day departures is available at the Turkish Airlines airport office, specifically at the check-in counters in Row 5.
For cargo services, you can reach the office at 85 Airport Cargo Road, SATS Airfreight Terminal 4, Core I, #02-271A, Singapore 819460. The telephone numbers are +90-850-333-0-849 and +65-67324556 and the email address is sincargo@thy.com.
Services include ticket sales, codeshare bookings, promo tickets, ticket changes, cancellations, name corrections, seat selection, and many others.
Pet reservations can be made through the Turkish Airlines offices in Singapore by contacting the office by phone or email.
You should immediately contact the baggage office at the airport. For more information, refer to What to Do if Your Baggage is Lost, Delayed, or Damaged on Turkish Airlines.
Yes, the Turkish Airlines cargo office in Singapore operates from 9.00 am to 6.00 pm on weekdays and from 9.00 am to 1.00 pm on Saturdays, while it’s closed on Sundays and public holidays.
The THY Airlines Singapore office address is 152 Beach Rd., 15-01/02, Gateway East, Singapore 189721.
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