The Turkish Airline Singapore office (i.e., city office) is located in Gateway East at 152 Beach Rd., #15-01/02, Singapore 189721. The office is open on weekdays from 9.30am to 5.45pm and you can get in touch by phone at +90-850-333-0-849/+65-67324556 and email via or

The Turkish Airlines airport office is located in Terminal 1 (Unit 04-60) of Changi Airport. The cargo office is located at SATS Airfreight Terminal 4, Core I, #02-271A, on 85 Airport Cargo Road (see below). 

Turkish Airlines Singapore Offices
City Office
Street AddressGateway East 
152 Beach Rd., #15-01/02
Singapore 189721
Office hours9.30am – 5.45pm (Monday – Friday)
Closed on weekends and public holidays 
Telephone (Global Number)+90-850-333-0-849/+65-67324556
(English/Turkish) |
Airport Office
Street AddressUnit 04-60 Passenger Terminal 1
Singapore Changi Airport
Singapore 918142
Office hours2.30pm – 11.30pm (daily)
– Ticketing for same-day departures is available at the airport (check-in counters in Row 5). 
– The Operations Office (open from 2.30pm – 5.00pm) is not open to the public.
Cargo Office
Street Address 85 Airport Cargo Road
SATS Airfreight Terminal 4
Core I, #02-271A
Singapore 819460
Office hours9.00am – 6.00pm (Monday – Friday)
9.00am – 1.00pm (Saturday)
Closed on Sundays and public holidays
Telephone (Global Number)+90-850-333-0-849/+65-67324556

Queries/Services Handled by the Turkish Airlines

Here is a list of services available at the Turkish Airlines offices in Singapore. For details on these services, click the links or call.

Ticket SalesIn-Flight Entertainment
Codeshare BookingsMeals
Promo TicketsMiles&Smiles
Ticket ChangeTravel Insurance
Ticket CancellationBooking for Unaccompanied Minors 
Name Change/CorrectionPet Reservations 
Mobile Check-inTransit Information
Online Check-inFlight Info
Kiosk Check-inDelayed Flight Info
Airport Check-inAirport Transfer
Seat SelectionMissing/Delayed/Damaged Baggage 
Lounge AccessVisa on Arrival
Duty-Free ShoppingVisa Information
Extra Baggage Allowance  Receipts/Refunds
Sports EquipmentImmigration Services
Concierge ServicesSpecial Services

About Turkish Airlines 

Turkey’s national airline, officially called Türk Hava Yolları Anonim Ortaklığı, is more commonly referred to as Turkish Airlines (TK). The airline serves over 340 destinations in 126 countries throughout Europe, Asia, Oceania, Africa, and the Americas, including Singapore and various other cities in the United States.

Head Office 

Turkish Airlines General Management Bldg.
Ataturk Airport, Yesilkoy 34149 
Istanbul, Türkiye
Telephone+90 212 463 63 63
Fax+90 212 465 21 21

Frequently Asked Questions

Navigating through your travel plans can be a breeze with the right information at your fingertips. The FAQs below about Turkish Airline Singapore Office provide you with useful insights and guidance to enhance your experience with Turkey’s flagship carrier in the heart of Singapore.

Where is the Turkish Airlines sales office Singapore? 

The Turkish Airlines sales office Singapore is located at 152 Beach Rd., 15-01/02, Gateway East, Singapore 189721.

Where is Turkish Airlines Singapore Airport office located? 

The Turkish Airlines airport office is located at Unit 04-60 Passenger Terminal 1, Singapore Changi Airport, Singapore 918142.

What is the Turkish Airlines Office Singapore contact number? 

The contact number of the Turkish Airlines Office Singapore is +90-850-333-0-849/+65-67324556.

What are the office hours for the Turkish Airlines city office in Singapore? 

The Turkish Airlines city office in Singapore is open from 9.30 am to 5.45 pm on weekdays, and it’s closed on weekends and public holidays.

Can I buy tickets for same-day departures at the Turkish Airlines airport office in Singapore? 

Yes, ticketing for same-day departures is available at the Turkish Airlines airport office, specifically at the check-in counters in Row 5.

What are the contact details for Turkish Airlines Cargo Singapore Office services ? 

For cargo services, you can reach the office at 85 Airport Cargo Road, SATS Airfreight Terminal 4, Core I, #02-271A, Singapore 819460. The telephone numbers are +90-850-333-0-849 and +65-67324556 and the email address is

What services can be accessed at the Turkish Airlines Singapore office? 

Services include ticket sales, codeshare bookings, promo tickets, ticket changes, cancellations, name corrections, seat selection, and many others.

How can I make a reservation for a pet with Turkish Airlines in Singapore? 

Pet reservations can be made through the Turkish Airlines offices in Singapore by contacting the office by phone or email. 

What should I do if I have an issue with missing, delayed, or damaged baggage on a Turkish Airlines flight in Singapore? 

You should immediately contact the baggage office at the airport. For more information, refer to What to Do if Your Baggage is Lost, Delayed, or Damaged on Turkish Airlines.

Are there any specific office hours for the Turkish Airlines cargo office in Singapore? 

Yes, the Turkish Airlines cargo office in Singapore operates from 9.00 am to 6.00 pm on weekdays and from 9.00 am to 1.00 pm on Saturdays, while it’s closed on Sundays and public holidays.

What is THY Singapore office address?

The THY Airlines Singapore office address is 152 Beach Rd., 15-01/02, Gateway East, Singapore 189721.

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