Sun Country allows name corrections but not name changes. If the name on your flight ticket does not exactly match the name on your valid legal ID (passport/driver’s license, etc.), you can have it corrected either free of charge or for a fee, as explained below. Name corrections include spelling corrections as well as legal status changes—such as due to marriage, divorce, adoption, legal decree, etc.
- Flight-only tickets. If you book a flight-only ticket directly through Sun Country Airlines (online, call center, ticket office, or travel agent partner), name corrections are complimentary, i.e., free of charge.
- Flight + Hotel Vacation packages. If you book a flight + hotel vacation package, name corrections are permitted but a name correction fee may apply.
- Flight + Car Packages. If you book a flight + car package, you’re allowed to make name corrections but a name correction fee may apply.
Note: Name changes that involve a change of passengers are not permitted.
Frequently Asked Questions
Sun Country does not allow name changes on tickets amounting to a change of passenger, but name corrections and legal status name changes are allowed free of charge on flight-only tickets.
You can’t completely change your name on Sun Country Airlines’ flight-only tickets unless you’ve legally changed your name and have valid legal documentation to prove it. Both name corrections and legal status name changes are permitted free of charge, but name changes amounting to a change of passengers are strictly prohibited.
You can change your name on Sun Country Airlines over the phone by calling or contacting the travel agent you purchased your ticket from. You may be asked to provide documentary evidence, such as your passport or driver’s license.
You cannot completely change the passenger name on a Sun Country Airlines ticket unless it’s a name correction due to typos or misspellings, or you’re changing your name legally due to marriage, divorce, adoption, etc. In both cases, you will not be charged any name change/correction fee. However, if you’re changing or correcting your name on a Flight + Hotel Vacation Package or a Flight + Car Package, you will be charged for it, depending on what type of package you’ve purchased.
However, you’re allowed to change the name on a voucher and have it issued in the name of another person for USD 15 per voucher.
Yes, Sun Country allows name changes to vouchers for an additional fee of USD 15 per ticket.