Turkish Airlines Name Change Policy
The Turkish Airlines name change policy (like all others) requires that the name on your passport, photo ID, and ticket must be the same. If the name on your flight ticket has been misspelled due to a typo or you’ve legally changed your name after getting married, divorced, or adopted, you must immediately get it corrected by contacting Turkish Airlines and submitting proper legal documentation, such as a marriage/divorce certificate or court decree before travelling. Failure to do so may result in a situation where you’re not allowed to board your flight. Whether or not you’ll be charged for the name change/correction will depend on whether your ticket needs to be reissued or not.
Highlights of Turkish Airlines Name Change Policy
When making a name change on Turkish Airlines, remember the points below.
- The Turkish Airlines name change policy does not allow name changes on tickets, unless:
- Your name has been misspelled
- Your full name does not appear on a ticket
- You’ve changed your name legally after purchasing your ticket
- Misspellings exceeding 2 characters (usually), the addition of your first/middle/last name, or a legal name change will likely require you to cancel and rebook your ticket at the current price.
- Your ticket must contain your full name as it appears on your passport or government-issued ID. If your middle name is included in the official document, it must also appear on your flight ticket.
- If the name on your award ticket is different from the name appearing on your Miles&Smiles account ID, you must submit a feedback form with a copy of your passport, valid ID, or other legal documentation—such as a marriage certificate, divorce decree, etc, as proof of name change.
- The information provided on your passport, legal ID, ticket, and any other travel documents must be the same. If you’ve changed your name, you must either update your passport with the new name or present a legally valid marriage certificate, divorce decree, etc, to the airport staff.
- You can only travel on a ticket issued in your name.
- You cannot change your name and surname (except for the reasons mentioned above) but you can modify your booking if the fare conditions permit.
- The Turkish Airlines name change/correction policy applies to all fare types, regardless of service class.
How to Change Name on a Turkish Airlines Ticket?
How to change names on a Turkish Airlines ticket will depend on what type of ticket you’re changing—a cash ticket or an award ticket.
To make name changes or corrections to a cash ticket, you will need to:
- Contact a Turkish Airlines sales office in your area
- Contact the travel agency that issued your ticket
- Call Turkish Airlines
- Approach the Turkish Airlines airport desk
Note: When requesting a name change, you must present a copy of your valid legal ID/documentation as proof of name change.
You can make name changes or corrections to a Miles&Smiles award ticket:
- Online by submitting the Turkish Airlines feedback form
- Through any of these channels:
- A Turkish Airlines sales office near you
- The travel agency you purchased your ticket from
- Through this website
- At the Turkish Airlines airport desk
As above, you will need to provide a copy of your legal ID and/or legal documentation as proof of name change.
Turkish Airlines Name Change After Marriage
Yes, you can. The Turkish Airlines name change policy permits name changes after marriage, divorce, adoption, etc., subject to the following conditions:
- You must present a valid legal copy of your marriage certificate, divorce decree, etc.
- You must be ready to cancel and rebook your ticket under your correct legal name (if required) by paying the applicable cancellation fee plus the fare difference (between the old and the new fare) plus the applicable service/admin charges if any.
Turkish Airlines does not specify a name change fee for the legal name changes mentioned above but clearly states that name changes are not permitted. This leaves you with the following options:
- Option 1: Ask Turkish Airlines if you’ll be allowed to travel with supporting legal documentation proving that you’re the same person to whom the ticket was issued. If Turkish Airlines agrees—such as by adding an appropriate remark on the same ticket—you may be allowed to travel on the same ticket.
- Option 2: Cancel and rebook your ticket with the correct legal name (either because Turkish Airlines doesn’t agree to Option 1 or the security protocols of the departing country do not permit this, or both. In such a scenario, you will have to pay a cancellation fee + the fare difference + service/admin charges depending on how you rebook.
Turkish Airlines Miles&Smiles Name Change
Miles&Smiles members are allowed to make a name change by updating their profile ID online through a feedback form or a sales office, ticket-issuing travel agency, this website, or the airline’s airport desk (if there’s sufficient time).
When updating the profile ID, you must attach proper legal documentation (marriage certificate, divorce decree, court order, etc.) as proof of name change.
Turkish Airlines Name Change Fee
Turkish Airlines does not have a specific name change fee. However, if you’re making a name change or correction, you will either not be charged any fee (save for admin/ticketing service charges, if any) or you’ll have to pay the cancellation charges as well as the difference in fares between the old and the new ticket at current prices and the applicable admin/ticketing service charges.
- If the name change or correction does not require you to cancel and rebook your ticket, you may not be charged any name change fee (an admin/ticketing service fee may apply)—but the final call will be taken by Turkish Airlines.
- If the name correction/change requires you to cancel and rebook your ticket, you will have to pay the cancellation fee (based on the fare conditions of your ticket) plus the difference in fares if the new fare prices have increased plus the applicable ticketing service/admin charges for rebooking (depending on your route).
For cancellation fees, refer to the information below.
- Branded International Fares
- The Turkish Airlines cancellation fees are:
- USD 140/EUR 120 for PrimeFly fares.
- Nil for BusinessPrime fares.
- The following fares cannot be cancelled (only the taxes are refundable):
- EcoFly and ExtraFly, both on Economy and Economy Exceptional classes
- BusinessFly, both on Business and Business Class Exceptional classes
- The Turkish Airlines cancellation fees are:
- Non-Branded International Fares
- The following fares can be cancelled before departure for a fee, depending on the route:
- Economy Semi-Flexible (Economy Limited)
- Economy Flexible/Flex
- Business Semi-Flexible (Business Limited)
- Business Flexible
- The following fares cannot be cancelled
- Economy Promotion
- Business Promotion
- The following fares can be cancelled before departure for a fee, depending on the route:
The fare difference and ticketing service/admin charges (in addition to the cancellation fee) will depend on when and how you’re booking your new ticket and your route.
Frequently Asked Questions
If you could not find the information you were looking for, check out the FAQs on the Turkish Airlines name change policy below.
Although name changes on tickets are not permitted, you can change a passenger’s name on a Turkish Airlines ticket if your name has been misspelled, appears incomplete, or if you have legally changed your name after marriage, divorce, etc.
If the name change policy requires you to rebook your ticket, you will need to cancel and rebook with the correct name and pay the cancellation fee and rebooking charges based on the fare conditions of your ticket and prevailing fare prices.
The Turkish Airlines name change cost will depend on whether you need to cancel and rebook your ticket or not.
If you need to cancel and rebook your ticket, the name change cost will be equal to:
The cancellation fee based on the fare rules of your ticket, plus
The fare difference between the old and the new ticket (at the current price), plus
The re-booking ticketing service fee (if applicable)
If you don’t need to cancel and rebook your ticket, the name change cost may either be nil or limited to the applicable ticketing service charges, depending on how and where you request the name change (ticketing office, travel agency, by phone, etc.).
No, you cannot make a name change by modifying your ticket reservation. However, you can make changes to your flight time/date/destination if the fare conditions of your ticket allow it.
The only way to make a name change is by getting Turkish Airlines to either endorse the change on the same ticket or cancel and rebook your ticket with your correct name.
A Turkish Airlines name change on ticket may cost you nothing (other than a token ticketing service fee/admin charge) if it’s a minor error that doesn’t require your ticket to be cancelled and rebooked.
However, if the name change requires you to cancel and rebook your ticket, you will have to pay:
The cancellation fee basis the fare rules of your ticket, plus
The difference in fares (old and new), plus
The ticketing service fee for rebooking, if any
No, you cannot use someone else’s ticket to travel on Turkish Airlines. Changing the name on a ticket is only permitted if the person whose name is mentioned on the ticket is requesting the name change or correction.
You can make a name change or correction to your Miles&Smiles card by completing Turkish Airlines’ online feedback form along with a copy of your updated ID or official legal document, such as a court decree, marriage certificate, or divorce decree supporting the name change.
Turkish Airlines ticket name change is only permitted if you’re correcting a misspelling/typographical error, adding a missing element of your name, or making a legal name change due to marriage, divorce, etc. If your ticket doesn’t need to be cancelled and reissued because the error is very minor (usually up to 2 characters), you may not be charged any fees.
However, if your ticket needs to be cancelled and rebooked because the error or change is major (usually more than 2 characters) or a legal name change, you will have to pay the cancellation fee (based on your ticket’s fare conditions) in addition to the difference in the old and new fares and the admin/ticketing service fee for rebooking, depending on how you rebook.
If your name has been misspelled on a Turkish Airlines ticket, you must have it corrected immediately by contacting the airline so that it exactly matches the name on your passport or legal ID.
A change of passenger name is not permitted on Turkish Airlines unless you’re correcting a misspelling or making a legal name change not amounting to a change of passenger. Unless the name change is minor and does not require rebooking, you may have to cancel and rebook your ticket with the correct name and pay the applicable charges based on the fare conditions of your ticket.
For Turkish Airlines online booking, the used name format should be:
Title (Mr./Ms.)
First/Middle Name as shown on your ID
Surname as shown on your ID
When entering your first and middle name, you can provide a space between the two. Don’t worry if the system does not accept the space and/or your first and middle name appear together. The airport staff will check your ID and let you through if the information matches.
If your passport and/or travel documents include your middle name, then your ticket must also include your middle name. This is so because Turkish Airlines requires the full name to appear on a ticket, just as it does on a passport or government-issued ID. Otherwise, you may have problems checking in for your flight with an incomplete name.
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