The Thai Airways name change policy requires you to use your full name exactly as it appears on your passport or government-issued ID. This holds true for both international and domestic flights. If you’re travelling to or from the United States, the TSA may not trouble you over initials and middle names, but you should include them anyway. Ultimately, entering your full name is not only easier but also a whole lot cheaper than having to update or rebook your ticket.
The Thai Airways name change policy does not allow name changes on tickets, but allows name corrections (mostly for a fee).
Thai Airways Name Correction
When entering your name in the Personal Information section (or providing it by phone), you must ensure that you spell your name exactly as it appears on your passport or government-issued photo ID. After your ticket has been issued, you cannot change your name without having your ticket reissued.
The most important rules and regulations of the Thai Airways name correction policy are as follows:
- Name corrections are only permitted before check-in.
- Name changes are not allowed, except in the following cases:
- Due to marriage, divorce, adoption, etc. (subject to supporting documentation).
- Change from passenger to the company name in Cash Receipt/Tax Invoice.
- After ticket issuance, name corrections cannot be made unless the ticket is reissued with a new reservation. If no seat is available in the confirmed class, you may have to purchase a higher-class ticket at the prevailing price, subject to availability.
- Name corrections cannot be made online.
- As long as your first and last name appear correctly, don’t worry too much if you skipped your middle name/names—airlines are mostly concerned about the first and last name being correct.
Tip: When making a reservation, always check the spelling of your name and the order in which the name appears on your passport or government-issued photo.
Is Thai Airways Name Correction Permitted Online?
You cannot correct your name online via Manage (My Booking). You can only use the Manage (My Booking) functionality to make changes to a flight or rebook it, request additional services like meals, seats, and excess baggage, and update your personal information such as email and phone number. You can, however, modify your ROP membership information (subject to documentary proof). You can, however, cancel your ticket online and rebook it under the correct name.
Will I be entitled to flight delay compensation due to the delay in name correction?
No, it is your responsibility to ensure that your name correction is implemented before check-in. If you miss your flight because you couldn’t get your name corrected in time, you will not be entitled to any flight delay compensation.
Is There a Thai Airways Middle Name Policy?
Although it requires your full name on a ticket, Thai Airways does not have a specific middle name policy—except that it should appear on your ticket. However, from experience, it can be safely said that as long as your first and last name appear correctly on your ticket (i.e., they are an exact match to the name appearing on your passport/legal photo ID), you shouldn’t worry too much if your middle name does not appear on your ticket. However, ensuring that your full name (incl. middle name) appears on the ticket is a lot cheaper than having to make amends to your ticket later.
But with that said, regardless of how you book your ticket (online or offline), the Passenger Information section on Thai Airways’ website requires you to enter your full name, i.e.:
- First/Given Name and Middle Name, and
- Last/Family Name
However, if due to space limitations, your middle name appears incomplete or does not appear for some reason, what matters is that your first and last appear correctly and the name on your passport or legal ID.
On the other hand, if you’re booking your ticket online and you only have a single name, you must indicate it by checking the box that reads I have a single name (no first name or no last name) as per passport, as shown in the screenshot above. If you’re making your flight booking by phone or other means, you will still be asked to provide your full or single name (as shown above). The information provided by you will be confirmed before finalizing your reservation, so the responsibility of providing your full correct name lies squarely with you. So it is best to ensure that your full name appears on your ticket exactly as it does on your passport/legal photo ID.
Is Thai Airways Name Change Permitted?
The Thai Airways name change policy does not allow name changes on tickets that have already been issued. If your ticket has already been issued and you want to make changes (i.e., corrections only) to your name because you got married, divorced, etc., the only option is to have your ticket reissued for a fee. If no seat is available in the service class in which you originally booked your ticket, you may have to change your flight ticket to that of a higher service class (and pay the flight change fee as well).
What is the Thai Airways Name Format?
If you’re booking your ticket online from the airline’s website (or mobile app), the Thai Airways name format will appear as follows:
- First/Given Name and Middle Name, and
- Last/Family Name
Thai Airways Name Correction/Name Change Procedure
You can make a name change (i.e., name correction) on Thai Airways:
- By phone (call a Thai Airways call center in your city)
- Through the airline’s sales office in your city
- Through the airline’s airport ticket counter
- Through your travel agent
Thai Airways Name Correction Tips
When requesting a name correction by phone or other means, you must:
- Point out the spelling errors and provide the correct spelling.
- Be ready to provide:
- Supporting documentation as proof, such as your passport or government-issued photo ID.
- Your airline booking reference number, flight details, and full name
- Have your credit card with you so that you can pay the name change fee, if required
After Thai Airways corrects your name successfully, a confirmation email will be sent to your registered email address.
Thai Airways Name Change Fees
The Thai Airways name change fees (i.e., the name correction fees) will depend on your travel class and route, as shown below. In lower service classes, you may have to change your flight ticket by having it reissued under the correct name (or cancel and rebook), in which case you will have to pay the difference between the old and new fares.
- Name Change Fees for Economy Saver fares
- Name corrections are permitted for USD 100 or equivalent (with some exceptions). Your ticket will have to be changed and reissued, which means you will also have to pay the fare difference between the old and new fares.
- Name change fees for Economy Flex Saver fares
- Name corrections are permitted for GBP 75 (with some exceptions). Your ticket will have to be changed and reissued, which means will also have to pay the fare difference between the old and new fares.
- Name changes (amounting to a change of passenger) are not permitted.
- Name Change Fee for Economy Flexi Class fares
- Name corrections are permitted for USD 30 or equivalent.
- Name changes (amounting to a change of passenger) are not permitted.
- Name Change Fees for Economy Full Flexi Class fares
- Name corrections are permitted free of charge.
- Name changes (amounting to a change of passenger) are not permitted.
- Name changes (amounting to a change of passenger) are not permitted.
- Name change fees for Royal Silk Flexi (Business Class) fares
- Name corrections are permitted. Your ticket will have to be changed and reissued in most cases, which means you will also have to pay the fare difference between the old and new fares.
- Name changes (amounting to a change of passenger) are not permitted.
Frequently Asked Questions
Below are the answers to some of the most frequently asked questions on Thai Airways’ name change policy, name correction policy, etc., so do check them out.
If your ticket has already been issued, Thai Airways allows name changes for a fee (in most cases) as long as it does not amount to a change of passenger and you can provide supporting legal documentation as proof of your correct name.
No, Thai Airways does not allow you to change the name on a plane ticket to another name, unless:
1. The passenger remains the same, and
2. The reason for the name change is marriage, divorce, adoption, etc., and
3. You can provide valid legal supporting documentation as proof, and
4. You pay the name change fee/ticket re-issuance fee
Name corrections are permitted, but may incur a fee depending on the extent of changes.
It will cost you roughly USD 30 – 100 or more to change (i.e., correct) a passenger’s name on a Thai Airways flight. However, you may not be charged any fee if you’re travelling on a Full Flexi/Business Class fare, depending on your route.
If your name changed before your flight on Thai Airways, you must have it corrected before check-in so that you’re allowed to board your flight.
If your last name does not appear on your Thai Airways ticket, you must contact the Thai Airways office in your area immediately and have your last name inserted on your ticket. Otherwise, you will not be allowed to board your flight.
You can contact Thai Airways Customer Service:
1. By phone at (66) 2545-4216, (66) 2545-4217
2. By fax at (66) 2545-3841
3. By e-mail at customer@thaiairways.com
The Thai Airways name change policy for unaccompanied minors is the same as that for adults—name changes are not allowed after a ticket is issued, and name corrections are permitted (subject to proof) for a fee in most cases.
The Thai Airways change flight fee will depend on your travel class and route. For details, refer to the Thai Airways Flight Change Policy page.
To learn about the flight cancellation rules, refer to the Thai Airways Cancellation Policy.
You can make a name correction on Thai Airways only before check-in.
Yes, you can correct your middle name on a Thai Airways ticket by getting in touch with the airline’s customer service representative (by phone or at a sales office/ticket counter) or the travel agent you purchased your ticket from. Be sure to provide the correct spelling of your middle name and have valid documentary proof available with you—such as your passport or legally valid photo ID.
The Thai Airways name correction policy requires you to correct your maiden name if it has been misspelled or if you’ve changed it after marriage, divorce, adoption, etc. However, you must have the correction implemented before check-in, because name corrections post-check-in are not permitted.
Thai Airways name corrections are permitted after ticket booking (until check-in), but you may be charged for it. Minor typos made by the airline staff at the time of booking may be corrected without penalty at the airline’s discretion, but major corrections incl. legal name changes due to marriage, divorce, etc., may require a change or cancellation and reissue of your ticket, in which case you will be charged for the flight change or cancellation as well as the fare difference if your ticket’s price has increased.
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