Korean Air’s flight cancellation policy allows you to cancel Flex Fares for free and most other fares for a fee, depending on your booking class, route, and time of cancellation. 

flight cancellation policy

Below is an overview of the airline’s cancellation policy.

  • You can cancel your ticket and claim a full refund if:
    • You ask for a refund at least 91 days before itinerary departures from Korea.
    • Korean Air cancels your flight. 
    • If you cancel an international itinerary departing from Korea or to/from the United States and apply for a refund within 24 hours of purchasing it, provided you purchased your ticket at least 7 days before departure from the Korean Air website, Branch Office, or Service Center.
    • You cancel your flight and ask for a refund on the same day as you purchased your ticket, provided you purchased your ticket directly from Korean Air (website, Service Center, or Branch Office) subject to the time zone of your departure city.
  • International flights departing from Korea are charged a refund penalty based on your booking class, route, and time of refund application. 
  • International flights not departing from Korea are charged a refund penalty, regardless of when you cancel your flight and apply for a refund.
  • Korean Air’s cancellation policy for international flights to Korea is as follows: 
    • Economy Saver fares (N, T) can be cancelled and refunded for a fee, but are non-refundable from the U.S.
    • Economy Standard fares (S, H, E, K, L, U, Q) can be cancelled and refunded for a fee. 
    • Economy Flex fares can be cancelled and refunded for free, but a service fee will apply. 
    • Prestige Class Standard fares (D, I, R) can be cancelled and refunded for a fee. 
    • Prestige Class Flex fares (J, C) can be cancelled and refunded for free, but a service fee will apply. 
    • First Class fares (P, F) can be cancelled and refunded for free, but a service fee will apply.
  • The cancellation policy for domestic flights within Korea allows you to cancel and refund the following fares for a service charge: 
    • Economy Saver fares (K, L, U, V, Q, T, N, W).
    • Economy Standard fares (B, M, S, H, E). 
    • Flex fares (Y). 
    • Prestige fares (C). 
  • The cancellation policy for Award Tickets 

Korean Air Flight Cancellation Fee/Refund Penalty

What are Korean Air’s cancellation charges/refund penalties?

The Korean Air cancellation penalty for international itineraries departing from Korea will depend on your booking class, route, and when you cancel. 

  • No cancellation penalty will apply if you cancel at least 91 days before departure.
  • The cancellation penalty increases closer to the departure date. 

For cancellation penalty details, refer to the table below.

Cancellation/Refund Penalty for International Itineraries Departing from Korea
Booking ClassRoutes*Refund application date before departure
> 91 Days61-90 Days15-60 Days4-14 DaysWithin 3 DaysPartial Refund/ Reissue Penalty
D, I, RShort-haulFreeKRW 30,000KRW 100,000KRW 120,000KRW 150,000KRW 100,000
Medium-haulFreeKRW 30,000KRW 200,000KRW 240,000KRW 300,000KRW 200,000
Long-haulFreeKRW 30,000KRW 300,000KRW 360,000KRW 450,000KRW 300,000
B, M, WShort-haulFreeKRW 30,000KRW 50,000KRW 60,000KRW 80,000KRW 50,000
Medium-haulFreeKRW 30,000KRW 70,000KRW 90,000KRW 110,000KRW 70,000
Long-haulFreeKRW 30,000KRW 150,000KRW 180,000KRW 230,000KRW 150,000
S, H, E, K, L, U, QShort-haulFreeKRW 30,000KRW 70,000KRW 90,000KRW 110,000KRW 80,000
Medium-haulFreeKRW 30,000KRW 100,000KRW 120,000KRW 150,000KRW 120,000
Long-haulFreeKRW 30,000KRW 200,000KRW 240,000KRW 300,000KRW 200,000
N, TShort-haulFreeKRW 30,000KRW 100,000KRW 120,000KRW 150,000KRW 100,000
Medium-haulFreeKRW 30,000KRW 150,000KRW 180,000KRW 230,000KRW 150,000
Long-haulFreeKRW 30,000KRW 250,000KRW 300,000KRW 380,000KRW 250,000
Short-haul routes To Hong Kong, Japan, Taiwan, Mongolia, China, Irkutsk, and Vladivostok. Medium-haul routes To Tashkent, Southeast Asia, and Southwest Asia. Long-haul routes To Europe, the Americas, Oceania, Africa, and the Middle East.

Korean Air Refund Service Charge—International Itineraries Departing from Korea

Ticket refunds for international itineraries departing from Korea are subject to the service charges below (in your currency of purchase).

CurrencyAmount
KRW30,000
EUR30
CAD35
OthersUSD 30
JPY2,500
IDR430,000
Note The above charge will not apply if you’re paying a penalty. Airport taxes on unused tickets are fully refundable. Different conditions apply to award and group tickets.

Exemptions

You will not be charged any penalty if:

  • You request a refund at least 91 days before an itinerary departure from Korea.
  • Your flight is cancelled. 
  • If you request a refund within 24 hours of purchasing your ticket, as long as you purchased it at least 7 days before departure through Korean Air’s website, Service Center, or Branch Office.
  • You request a refund on the same day you purchased your ticket, as long as you purchased it through Korean Air’s website, Service Center, or Branch Office (subject to the time zone of the departure city).

Korean Air Refund Service Charge—Domestic Flights within Korea

Ticket refunds for domestic flights within Korea are subject to the service charges below:

Charge Amount (Based on one way)
Domestic Refund Service Charges
(one way)
FareBooking ClassAmount
SaverK, L, U, V, Q, T, N, W KRW 7,000
StandardB, M, S, H, EKRW 5,000
FlexYKRW 3,000
PrestigeCKRW 3,000
Note Airport taxes are fully refundable.Award and group tickets are subject to different conditions.

Exemptions

No penalty will apply if:

  • Your flight is cancelled. 
  • You request a refund on the same day as you purchased your ticket.

Korean Air 24-Hour Cancellation Policy

Does Korean Air have a 24-hour cancellation policy?

Like many airlines, Korean Air has a 24-hour cancellation policy for: 

  1. Flights to/from the United States.
  2. International itineraries departing from Korea. 

Under this policy (regardless of fare type), you can claim a full refund if: 

  • You request a refund within 24 hours of purchasing your ticket, and
  • You purchase your ticket directly from Korean Air (website, Service Center, or Branch Office), and
  • You purchase your ticket at least 7 days before departure

Korean Air Same-Day Cancellation Policy

Korean Air’s same-day cancellation policy applies to both international itineraries departing from Korea and domestic flights within Korea. 

Under this policy, you are entitled to a full refund if you: 

  1. Cancel your ticket and request a refund on the same day you purchased your ticket, and
  2. You purchased your ticket directly from Korean Air (website, branch office, or Service Center)

Korean Air Award Ticket Cancellation 

Cancelling a fully or partially used Award Ticket is subject to cancellation charges. After you cancel your Award Ticket, some miles will be deducted from your account, a refund fee will be charged, and the remaining miles will be credited to your account. 

The refund fee for Award Tickets (in miles) on international flights is as follows:

  • More than 91 days before departure Free of charge
  • Within 90 days of departure 3,000 miles 
  • After ticket expiration date 10,000 miles

If you request a refund for an Upgrade Award ticket (for international flights) before your ticket’s expiration date, the refund penalty of the original ticket will apply. 

The refund fee for Award Tickets (in miles) on domestic flights is as follows:

  • Before expiration date 500 miles
  • After ticket expiration date 3,000 miles

A refund fee will be charged, regardless of the penalties and fees applicable to the original ticket.

Korean Air No-Show Penalty 

If you fail to board your flight after checking in or without cancelling your booking before departure, extra charges will apply (see below). No-show charges apply to all tickets, including Award Tickets (except lap infants with no assigned seats). 

Boarding Cancellation Charges 
RouteNo-show PenaltyFailure to board after entering departure area
Within Korea KRW 8,000 (one way)
Short-haul flightsUSD 50USD 250
Medium-haul flightsUSD 70USD 270
Long-haul flightsUSD 120USD 320
Short-haul routes include Japan, Korea, Hong Kong, Taiwan, China, Mongolia, Irkutsk, and Vladivostok. Medium-haul routes include Southeast and Southwest Asia, and Tashkent. Long-haul routes include Europe, The Americas, Oceania, Africa, and the Middle East.

How to Cancel a Korean Air Flight


The Korean Air flight cancellation policy allows you to cancel your flight ticket in any of the following ways: 

  • By phone 
    • Call the Korean Air office in your city, or 
    • Call your travel agent
  • Online/mobile app

How to Cancel Your Korean Air Flight Online 

To cancel a Korean Air flight online, follow the steps below:

  1. Go to the homepage (KoreanAir.com)
  2. Select Find Trips
    The following page will show up:


  3. Retrieve your booking by entering your:
    1. Booking reference/ticket number 
    2. Boarding date
    3. Your last, first, and middle name
  4. Click on the Search button
    Your flight booking will show up 
  5. Follow the prompts to cancel your flight 

Ticket Refunds at Korean Air

Below are 

  • Time limit. Refund applications must be submitted within 30 days of a ticket’s expiration date.
  • The refund request can be made by phone (call the Korean Air Service Center, Branch Office, or your travel agent), or online through the website.
  • Documents required for a refund include your e-ticket itinerary and receipt and the passenger’s photo ID (both mandatory). Both must be submitted by the ticket holder/passenger. 
  • If a passenger’s representative applies for a refund, the photo ID of the representative and a power of attorney signed by the passenger are required.
  • If the ticket holder/passenger is a minor, the legal representative’s ID and proof-of-family documents issued within the last 6 months are required. 
  • Mode of refunds
  • If you purchased your ticket with cash, the refund amount will be deposited into your (i.e., ticket holder’s) bank account.
  • If you purchased your ticket with a credit card, the refund will be credited to your credit card account. 
  • Refund time. The refund period, depending on the credit card company, is typically 2 – 5 business days after the refund approval. 

Frequently Asked Questions on Korean Air Cancellation Policy

Korean Air’s 24-hour cancellation policy applies to: 

  1. Flights from or to the United States.
  2. International flights departing from Korea. 

Under the policy, you can cancel your ticket and apply for a refund within 24 hours of purchasing your ticket if you purchase it directly from Korean Air (website, Service Center, or Branch Office) and you purchase it at least 7 days before departure. 

Yes, you can cancel most flights ticket with Korean Air. In most cases, you will be charged a cancellation/refund fee, depending on your route, booking class, and when you cancel. A few important points to remember:

  • Economy Saver fares (N, T) from the U.S. are non-refundable.
  • No cancellation/refund charges will apply if
    • You ask for a refund at least 91 days before an international itinerary departure from Korea. 
    • Your flight is cancelled. 
    • You ask for a refund within 24 hours of purchasing your ticket, and you purchased your ticket at least 7 days before departure from Korean Air’s website, Branch Office, or Service Center.
    • You ask for a refund on the day you purchased your ticket, and you purchased your ticket directly from Korean Air’s website, Service Center, or Branch Office.
    • You’re travelling on a First Class fare (but a nominal service fee may apply).
    • You’re travelling on a Flex fare ticket. 

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