Air India Name Change Policy

Air India requires you to travel under your correct full name (first and last names) and carry a valid photo ID as proof of identity, such as a passport or driver’s license. If the name on your flight ticket does not exactly match the name on your passport, driver’s license, or other valid ID, you may not be allowed to board your flight. 

Exception. If your domestic Air India flight was cancelled or disrupted due to COVID-19 between March 15, 2020, and August 24, 2020 (now valid till December 31), you’re allowed the following two options:

  1. Assign your ticket to another passenger with the new passenger’s name.
  2. Make a free change of name per the following conditions:
  1. Your Air India ticket be for a domestic sector within India. 
  2. You must request the name change at a city office in one of these metro cities: 
    1. Delhi
    2. Mumbai
    3. Kolkata
    4. Chennai
    5. Bengaluru
    6. Hyderabad 
  3. You must have paid for the ticket by cash or debit/credit card. 
  4. Your ticket must be fully unused.

Air India Name Change Procedure


How to change a name on an Air India flight ticket

To change a passenger name, i.e., to correct make a name correction limited to misspellings only, or to reassign your ticket to another passenger under the above-mentioned conditions, you must contact Air India Reservations on 1-844-903-1897 or the local office in your country.  Remember, you cannot change the name on an Air India ticket online.

If you’ve legally changed your name, such as after marriage or divorce, you will need to provide legal documentary evidence to support your request. In such a scenario, your ticket will have to be reissued and you will have to pay a name change fee. To get this done, you will have to contact the Air India office in your country.


Frequently Asked Questions on Air India Name Change Policy

Air India allows you to: 

  • Correct misspellings to your name to ensure it matches with the name on your passport or driver’s license.
  • Make changes to your name if you get married or divorced after booking your ticket. In such a scenario, you will be required to provide valid documentary evidence. Your ticket will have to be reissued under your new name for a fee. 
  • Assign your ticket to another passenger if your Air India flight within India was cancelled or disrupted due to COVID-19 between March 15, 2020, and August 24, 2020. The validity of such tickets has been automatically extended till December 31, 2021.

To make a name change on an Air India flight, you must contact the local Air India office in your country or city. You cannot make name changes or corrections online.

Minor name corrections such as misspellings are normally free of charge. Major name corrections that involve the re-issuance of a ticket, such as due to marriage or divorce, will be charged the applicable re-issuance fee.

Air India allows you to correct misspellings so that your name appears correctly on your ticket and matches the name on your passport, driver’s license, or other valid ID. You can also make a name change if you get married or divorced after booking your ticket, subject to presenting proper documentary evidence and paying the required charges for getting your ticket reissued. 

Air India is also allowing passengers to transfer their tickets to other passengers if the ticket was issued between March 15, 2020, and August 24, 2020, for a domestic flight that was cancelled or disrupted due to COVID (such tickets are now valid till December 31, 2021).

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