An Aeromexico Upgrade is a great way to upgrade your seat and travel more comfortably, and often more cheaply. Depending on availability, seat upgrades are permitted post-purchase till you check in for your flight. You can upgrade with cash or points/miles—online, by phone, or at the airport. Although upgraded seats come with a range of benefits—such as more space/legroom, better food options, priority boarding and disembarkation, discounted access to premium lounges, and lie-flat beds on long-haul flights on Premier Class—the fare conditions of your original ticket will continue to apply.
Overview of Aeromexico Upgrade Policy
The major highlights of upgrading on Aeromexico are as follows:
- You can upgrade to Premier Class or an AM Plus seat:
- Through online auction via Aeromexico.com
- By phone through a call center at (55) 5133 4096
- By purchasing an upgrade online, by phone, or at the airport counter
- An upgrade to Premier Cabin (Premier Class/Premier Light Class):
- Entitles you to the benefits of First Class travel but does not apply to codeshare flights and is subject to availability.
- Includes the following:
- More spacious and comfortable seats
- Premier check-in counters
- Priority boarding and disembarkation
- Priority luggage handling
- Premier Class luggage franchise
(2 checked bags of 70lb/32kg each on domestic Mexico flights and flights to/from the U.S., Canada, Europe, South/Central America, and the Caribbean; 3 checked bags of 70lb/32kg each for Asia flights)
- Better food
- Booking class F seats
- Discounted access to Premier Lounges
- Does not apply:
- To tickets that fall under fare classes P, G, and X
- As a reward for negative experiences
- To free tickets
- To benefit tickets issued to employees, UniTickets, and passes
- AM Plus seats, located just behind Premier Cabin seats, provide the following benefits:
- 2in more space between seats
- More incline (up to 4°)
- Sky Priority benefits
- Priority boarding and disembarkation in the Tourist Cabin
- Priority luggage handing via Sky Priority identifier
- Exclusive upper compartment for carry-on bags
- Accrual of more Premier Points
- Discounted access to Premier Lounge access with One Day Pass
- Tourist luggage franchise
(55lb/25kg per passenger)
- When you upgrade to Premier Cabin or AM Plus, the fare conditions of your original ticket will continue to remain in force. These conditions include flight cancellations and cancellation fees, flight changes and flight change fees, minimum and maximum stays, accrual of Premier Points, etc.
- If you’re upgrading to Premier Cabin (Business Class), the upgraded baggage allowance will apply.
- If you’re upgrading to AM Plus (Premium Economy), the baggage allowance of your original ticket will apply.
- The upgrade charges are non-refundable, non-transferable, and non-endorsable.
- Your seat number in the upgraded class will depend on space availability, meaning that a specific seat cannot be guaranteed.
- The upgrade charges will not be reimbursed if you cancel, change, or lose your flight ticket (even if your ticket is refundable), or due to force majeure reasons beyond Aeromexico’s control.
Benefits of Upgrading on Aeromexico
The benefits of upgrading to Premier Class, AM Plus, or Preferred Seating on Aeromexico are briefly stated below.
- Upgrading to Premier Class (Aeromexico’s equivalent of Business Class) entitles you to more spacious and comfortable seats, priority check-in, boarding, and disembarkation, better food, F-class seats, additional baggage allowance, and discounted access to Premier Lounges.
- Upgrading to AM Plus (Aeromexico’s equivalent of Premier Economy) entitles you to front-of-main-cabin seats, more space, and time-saving perks such as priority check-in, boarding, and baggage handling (but no additional baggage allowance).
- Upgrading to Preferred Seating gets you a better seat location, as Preferred Seats are located just behind AM Plus seats in the Main Cabin, priority boarding and deplaning, and more legroom.
Aeromexico Upgrade Methods
Aeromexico allows you to upgrade in several ways, regardless of how you want to travel—on Premier Class, AM Plus, or Preferred Seating. The different ways of upgrading include:
- Upgrade with Aeromexico Miles/Points. Once you’ve accumulated enough points/miles, you can start using them to upgrade your seat on eligible flights and tickets. You can do this online through My Trips 🡪 Personalize 🡪 Upgrade or by phone.
- Upgrade via Bids. You can upgrade eligible tickets by participating in Aeromexico’s online auction and offering a bid through Aeromexico’s digital platform as follows:
- You will receive an email inviting you to submit your upgrade bid. If you agree to participate, you will be redirected to the upgrade opt-in page on the Aeromexico website, where you must decide how much you are willing to pay for the upgrade.
- After you submit your bid and it is successful, your credit card will be charged for the amount you bid and after which you can travel in the upgraded class.
- If your bid is unsuccessful, you will not be charged.
- Call Aeromexico to request an upgrade. A simple way to upgrade is to call Customer Service and request an upgrade.
- Upgrade at the airport. If you couldn’t upgrade earlier, you have the option to request an Aeromexico upgrade at the airport when you check in for your flight, provided your ticket is eligible for an upgrade and seats are available. You can pay by card/cash, or use your Aeromexico Points/Miles if the fare conditions of your ticket permit.
How Aeromexico’s Bid Upgrade Works?
You can bid for an upgrade with Aeromexico for a Premier Class/Premier Light Class seat or an AM Plus seat, subject to seat availability. Here’s how upgrade bids work:
- You will receive an email inviting you to submit an upgrade bid if seats are available.
- If you agree to participate in the bid, you will be redirected to the upgrade opt-in page on Aeromexico’s website.
- Submit your upgrade bid after deciding how much you’re willing to pay for the upgrade.
- You will receive a confirmation email.
- If your bid is successful, your card will be charged with the bid amount plus the corresponding taxes
- If your bid is unsuccessful, you will not be charged anything and you can travel on your original reservation.
- The online auction takes place on Aeromexico’s digital platform.
- You have a better chance of winning a bid if your offer price is higher.
- Upgrades are subject to seat availability.
- Successful bids will be communicated via email.
How to Participate in a Bid?
You can participate in Aeromexico’s online bid through the airline’s digital platform. If you already have a reservation, you can purchase your upgrade by phone or online through Customize Your Trip (My Trips) by entering your reservation code and last name.
To participate in the online auction, follow the steps below:
- Go to the online digital platform page
- Enter your booking code and last name(s)
- Choose the tag (AM+ for AM Plus or UPG for Upgrade to Premier Cabin) depending on where you’d like to make your upgrade offer
- Enter the amount you’re willing to pay to upgrade each flight segment
- Enter your credit card details
- Verify and confirm
- You will receive a confirmation email with the amount and flights included in the offer
- If your upgrade request is successful:
- Your card will be charged for the amount you bid
- You will receive an email confirming the upgrade
- If your upgrade is unsuccessful, your card will not be charged and you can travel on your originally booked travel class
Aeromexico Upgrade with Club Premier Points
Using Aeromexico’s Club Premier Points is a great way to upgrade your flight. First, make sure you have enough points to cover the upgrade. After you’ve accumulated enough points/miles, you can use them to upgrade eligible flights and tickets. You can do this online (or add extras incl. baggage) through Aeromexico’s website via My Trips 🡪 Personalize 🡪 Upgrade and then follow the prompts to complete the upgrade. Alternatively, you can call Aeromexico and request an upgrade by phone.
Keep in mind that upgrades are subject to availability, so it’s best to book as early as possible. If you have any questions or need assistance with the upgrade process, don’t hesitate to reach out to Aeromexico’s customer service team for help.
Partner Airlines that Accept Aeromexico Club Premier Points
Like most airlines, Aeromexico has award charts for its flights and those operated by partner airlines. Below is a list of SkyTeam partners that are affiliated with Aeromexico:
- Virgin Atlantic
- Vietnam Airlines
- Xiamen Airlines
- Saudia Airlines
- Middle East Airlines
- Korean Air
- Kenya Airways
- ITA Airways
- Garuda Indonesia
- Delta Air Lines
- Czech Airlines
- China Eastern
- China Airlines
- Air France
- Air Europa
- Aerolineas Argentinas
- Aeroflot (currently suspended)
Club Premier also partners with the following non-alliance airlines:
- Copa Airlines
- GOL Airlines
Call Aeromexico for an Upgrade
You can call Aeromexico at (55) 5133 4096 to request an upgrade to Premier Class, AM Plus, or Preferred Seating.
When requesting an upgrade by phone, be sure to have the following information ready:
- Your flight number
- Your booking reference number/ticket number
- Your current booking class
- The class to which you want to upgrade
The following tickets cannot be upgraded:
- Tickets on codeshare flights
- Tickets falling under fare classes P, G, and X
- Free tickets
- Compensatory tickets for inconvenience, etc.
- Discounted employee tickets, UniTickets, and passes
Aeromexico First Class Upgrade
Aeromexico does not offer First Class seats, but you can upgrade to Business Class (Clase Premier). The best way to do this is to use your reward points/frequent flyer miles to upgrade if you have enough points. You can do this online through Aeromexico’s website through My Trips (through Personalize 🡪 Upgrade) or by calling Aeromexico directly. You can also pay for an upgrade with your credit card online or at the check-in counter or gate before boarding your flight. Also, if your flight and ticket are eligible, you can bid for an upgrade by participating in Aeromexico’s upgrade auction.
Remember that upgrades are subject to availability and may not always be possible. It’s also worth noting that booking your ticket in advance and choosing a higher fare class can increase your chances of being upgraded.
Frequently Asked Questions on Aeromexico Seat Upgrade
The Frequently Asked Questions on Aeromexico Upgrade provide you with valuable information regarding upgrades on Aeromexico flights. Whether you’re a frequent flyer or new to Aeromexico, the section below will help you understand how to upgrade your flight and what options are available to you.
Getting a free upgrade on Aeromexico is neither easy nor guaranteed, but the following tips can increase your chances: One is to join Aeromexico’s loyalty program, Club Premier, which offers members the opportunity to earn points and redeem them for upgrades. Another option is to dress smartly and politely ask the check-in agent if there are any available upgrades. Also remember to check in early, as last-minute upgrades may become available due to cancellations or no-shows. Lastly, if you have a special occasion or reason for the upgrade, such as a honeymoon or anniversary, let the airline know beforehand and they may be able to accommodate your request.
Upgrading to Clase Premier (the equivalent of Business Class) on Aeromexico can be a worthwhile investment, especially if you value comfort and convenience while travelling. Clase Premier offers a range of perks, including priority check-in and boarding, discounted access to Premier Lounges, and fully reclining seats with extra legroom. Additionally, Clase Premier passengers receive complimentary meals and beverages throughout the flight, as well as a variety of entertainment options.
However, it’s important to weigh the cost of the upgrade against your budget and travel needs to ensure that it is the right choice for you.
If you’re looking for a more luxurious flying experience, bidding for an upgrade to Clase Premier on Aeromexico can be a great option. With amenities like fully-reclining seats, gourmet meals, personalized service, priority check-in, disembarkation, and baggage handling, Clase Premier offers a level of comfort and convenience that is hard to beat.
However, there’s no guarantee that your bid will be accepted, so it’s important to assess the value of the upgrade and decide what you’re willing to pay. If you’re travelling on a tight budget, it may be best to stick with your original seat and save your money for other aspects of your trip.
It’s best to bid a reasonable amount that is within your budget while also taking into account the value of the upgrade you are seeking. However, it’s important to keep in mind that not all bids will be accepted or successful, so have a backup plan if your bid is not successful.
Without specific information regarding the type of upgrade, it is difficult to provide an accurate cost for Aeromexico’s upgrades. Moreover, Aeromexico offers a variety of upgrade options, ranging from upgrading seats to Premier Economy (AM Plus), Business Class (Clase Premier), or Preferred Seating to purchasing additional baggage allowance and extras. The cost of upgrades depends on many factors, such as the destination, time of travel, and availability. For more information, it’s best to contact Aeromexico’s customer service department.
How do I make an upgrade offer on Aeromexico?
You can make an upgrade offer for all eligible flights and tickets by participating in Aeromexico’s online auction as follows:
• If your flight and ticket qualify for an upgrade, you will receive an invitation email to make an upgrade offer through the upgrade opt-in page on Aeromexico’s website.
• After deciding how much you’re willing to pay for the upgrade, you’ll need to submit your upgrade offer along with your credit card details.
• If your bid is successful, your card will be charged for the amount bid by you.
• If your bid is unsuccessful, you will not be charged.
Can I upgrade to Aeromexico Business Class?
Yes, you can upgrade to Aeromexico Business Class, and in several ways. The first option is to use your frequent flyer miles or credit card rewards points to upgrade your flight online or by phone. The second option is to purchase an upgrade online, by phone, or at the check-in counter on the day of your flight. The third option is to bid for an upgrade through Aeromexico’s website if your ticket and flight are eligible for bidding.
Remember that availability for upgrades can vary based on the flight, so it’s best to check with Aeromexico directly for more information.
Can I select my seat if my upgrade bid is successful?
If your upgrade bid is successful, you can choose your seat via web check-in, subject to availability, after your upgrade is confirmed. Alternatively, you can call Aeromexico to request a seat selection.