British Airways Flight Change Policy

BA has extended its book with confidence policy to handle the massive flight disruptions caused by the COVID-19 pandemic. British Airways new flight change policy allows you to change your flight travel dates and destination at no additional charge.

How British Airways New Change Flight Policy Works 

Under BA’s revised change flight policy, tickets booked before or after March 3, 2020 can be changed at no additional charge and used anytime up to April 30, 2023, as explained below:

• For tickets booked on/after March 3, 2020 for travel by April 30, 2022: 
  • Date changes can be made online through Manage My Booking
  • Date and destination changes must be applied for  
    • BA will cancel your booking for you 
    • BA will email your travel voucher within 7 days
    • The travel voucher’s value will be equal to the value of your booking
    • You travel vouchers are valid till April 30, 2023
  • When you rebook with your travel voucher: 
    • No change fee will apply
    • Fare differences must be paid for
      
• Tickets booked before March 3, 2020 for travel by February 28, 2021: 
  • Date changes can be made online through Manage My Booking
  • Date and destination changes must be applied for 
    • BA will cancel your booking for you 
    • BA will email your travel voucher within 7 days
    • The travel voucher’s value will be equal to the value of your booking
    • You travel vouchers are valid till April 30, 2023
  • When you rebook with your travel voucher: 
    • No change fee will apply
    • Fare differences must be paid for
      

Flight Change Policy—Terms and Conditions 

1. The new flight change policy applies only to the tickets that fall within the dates mentioned above, i.e.: 
   1. Tickets booked before March 3, 2020 for travel by February 28, 2021.
   2. Tickets booked on/after March 3, 2020 for travel by April 30, 2022.
2. If you’re holding a travel voucher with an expiry date before April 30, 2023, its validity will be automatically extended till April 30, 2023, and you will be notified.
3. You must have booked the ticket directly with British Airways (website, call center, or BA’s trade outlet). 
4. The flight change policy does not apply to Sun-Air tickets.
5. The flight change policy applies only to British Airways tickets. 
6. Requests for date changes and/or travel vouchers must be made before check-in closes.
7. If your new ticket is costlier, you must pay the fare difference. 
8. Travel vouchers are non-refundable and can only be used for: 
   1. Booking flight tickets on British Airways. 
   2. Booking British Airways Holidays, with at least 7 days’ notice for hotel reservations.
9. Travel vouchers partly paid with Avios points cannot be used for a flight-only booking. 
10. Both departure and return trips booked with travel vouchers must be completed by April 30, 2023. 
11. Travel vouchers can be used both toward part or full payment for booking a new ticket. 

British Airways Change Flight Fee

British Airways has waived the flight change fee for the following tickets and extended their validity till April 30, 2023:

1. Flights booked on/after March 3, 2020 on/before April 30, 2022.
2. Flights booked before March 3, 2020 with a travel date on/before February 28, 2021.

This means if you booked your ticket on or after March 3, 2020 and your travel date is on or before April 30, 2022: 

• The validity of your ticket has been automatically extended till April 30, 2023. 
• You can change your travel dates and destinations without being charged a change fee.
• If your new ticket is costlier, you must pay the fare difference.

Note

British Airways will not charge any change fee if you make the changes online. However, if you make the changes by phone or at the airport, you will be charged. 

• Online change fee—free 

• Change fee by phone—USD 25 
• Change fee at the airport—USD 35 

How to Change a British Airways Flight (Date and Time)

British Airways allows you to change your flight date and flight time, as well as your destination. You can make the changes by phone or online. 

Note. You can change your British Airways flight online only if you booked your ticket directly through BA’s website, call center, or sales office. If you booked from a third party, you must contact them directly.

To change your British Airways flight date and/or time online:

1. Go to BritishAirways.com
2. Click on Manage My Booking (it appears below the booking box)
3. Retrieve your flight booking as follows: 
   1. Enter your booking reference and last name
   2. Click on the Find my booking button 
4. Select the flight you want to make changes to
5. Click on Change/Cancel Booking 
6. Make the necessary changes 
7. Follow the prompts to complete your new flight booking

How to Change British Airways Flight Date/Time and Destination

If you want to change the date and destination of your British Airways flight, you can either do it by phone or apply for it online. When you apply online, you will be issued a travel voucher which you can use to book a new flight with a different date and destination.

To apply online: 

1. Click on this link
2. Fill out the online application and submit it
3. After receiving your application:
   1. BA will cancel your existing flight booking 
   2. BA will email you a travel voucher within 7 days

The value of the travel voucher will be equal to the value of your booking. You can use your travel voucher to book a new flight (or a British Airways Holiday) anytime up to April 30, 2023.

British Airways Change Flight Telephone Number

You can make changes to your flight by calling the British Airways change flight telephone number, +1-866-399-0587. The phone lines are open 24/7.

British Airways Change Flight 24-Hour Solution

If you purchased a ticket directly from British Airways and you notice a mistake, the best way out is to cancel your flight booking within 24 hours (without penalty), claim a full refund, and then rebook your ticket correctly. 

You can claim your refund under such circumstances only by calling British Airways, unless you booked your flight with Avios (in which case you can manage the refund online).

British Airways Change Flight Policy Due to Death or Severe Illness

If a passenger or the passenger’s family member or close relative falls seriously ill, or a passenger’s family member or close relative dies, British Airways may: 

• In case of illness, extend ticket’s validity period.
• In case of death, extend the validity of the ticket by up to 45 days.

British Airways Same-Day Change Fee

According to British Airways change flight policy:

• No same-day change fee will apply for domestic short-haul flights. 
• The same-day change fee for long-haul international flights will depend on the travel class and fare type. 
• A minimum 1-hour notice is required to make a same-day flight change. 
• Free same-day flight changes are not allowed on itineraries with connecting flights. 
• Same-day flight changes must be made on the same route and between the same airports booked earlier. 
• Same-day flight changes cannot be made if you’ve already checked-in for your flight. 
• Fare differences, if any, will apply.

How to Change a Return Flight on British Airways

You can change your return flight date on British Airways by phone or online. 

To change your return flight by phone, call the British Airways office in your area and request the flight change. You can change your return flight online from British Airways’ website via the Manage My Booking option. After clicking on this tab (it appears below the booking box), retrieve your flight by entering your booking reference and last name, select it and click on Change/Cancel Booking, and change your return flight’s date.

British Airways Flight Change Deadline

British Airways has amended the flight change deadline for travel dates. You can now rebook your flight without paying a change fee. If you purchased a ticket on or after March 3, 2020 for travel by April 30, 2022, the validity period of your ticket has been extended up to April 30, 2023. This means you can change your travel dates and/or destination without paying any penalty. Only the fare difference, if any, will apply. 

If you want to change only your travel dates, you can do it: 

• Online via Manage My Booking if you purchased your ticket directly from British Airways.
• By calling your travel agent if you booked through them. 
• By calling British Airways’ call center if you booked through BA. 

If you want to change your travel date and destination, you can do it by phone or apply for it online. After BA approves your application, they will email your travel voucher within 7 days. You can then use the travel voucher to book a new flight with a different date and destination.

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Frequently Asked Questions on British Airways Flight Change Policy