If you’ve booked a flight with LATAM and need to change the name on your ticket, it’s important to understand LATAM Airlines’ name change policy. Whether you’ve recently gotten married, legally changed your name, or made a typo when booking, knowing the steps to take and any potential fees involved can save you time and hassle. In this blog post, we’ll outline LATAM Airlines’ name change policy and provide helpful tips for navigating the process.
A Snapshot of LATAM Airlines Name Change Policy
Familiarizing yourself with LATAM’s name change policy can save you time and stress. The section below provides a snapshot of the airline’s name change policy to help you navigate the process smoothly. If the name on your ticket doesn’t match the name on your legal ID, here’s what you should know.
- LATAM’s name change policy allows name changes and corrections only under the following conditions:
- There must be no change of passenger, i.e., the name change or correction must be for the same passenger in whose name the ticket was issued, and
- Both domestic and international name changes require the re-issuance of a ticket, meaning that you must pay the fare difference in addition to the name change fee, and
- All changes and corrections must be made before departure.
- Only one-time name changes and corrections are permitted by LATAM.
- If you purchased your ticket:
- Directly from LATAM and haven’t started your journey, you can make the name change or correction by calling LATAM directly.
- From a travel agent, you must contact the travel agent directly to request the name change or correction.
- Legal name changes involving the omission/change of the first or last name must be backed by supporting legal documentation.
LATAM Name Change/Correction Rules
If you’ve ever travelled by air, you may have encountered the frustrating situation of having your name spelled incorrectly on your boarding pass or other travel documents. This section dives into the name change/correction rules specific to LATAM Airlines. We discuss the process for correcting or changing names and any fees or requirements that may be involved.
- Name changes are permitted only once.
- Name changes apply can apply to both unused and partially used tickets.
- Name changes are subject to a name change fee unless the error/mistake is caused by LATAM or involves a minor typo that does not require the re-issuance of your ticket.
- The name change fee charged by LATAM is the same as that charged toward ticket reissuance plus the fare difference between the old and the new ticket, as explained below.
- Any legal change of name or the omission of the first or last name must be supported by valid legal documentation.
- The correct way to enter your name is as follows:
- Enter your name (first, middle, and last) on your travel document exactly as it appears on your passport or legal ID. LATAM will honor the information that appears on your booking, so it must match exactly with your travel document.
- Do not use titles (Mr/Mrs/Ms) when entering your name in the name field.
- If you only have a first or surname, you must book your ticket per the following IATA standard:
- Name or surname/Title.
- Example: DAVIS/MRS
- LATAM allows up to 29 characters on a ticket and shows up to 58 characters in the PNR.
- If you’re travelling domestically or internationally to/from/through the United States, it is mandatory to provide the following information on your travel document:
- Your full name exactly as it appears on your passport/legal ID
- Your date of birth
- Your gender
- Complete name changes are not permitted if they result in a change of passenger.
LATAM Name Change/Correction Examples
Whether it’s due to a spelling mistake or a legal requirement, sometimes you may find yourself needing to change or correct your name on LATAM. But how exactly does this process work? Below are a few examples of name changes and corrections that are permitted on LATAM.
|Name Correction Type||Examples||Documentation Required|
|A misspelling/phonetic modification in the name (first, middle, or last) |
of up to 3 characters
Includes only name corrections—not legal name changes or gender changes
|GONSALES for GONZALEZ|
DANIELLE for DANIELE
DANIELA for DANIEL
|Inverted name |
(Restricted to one, not both)
|DANIEL/MARIA ANA for DANIEL/ANA MARIA||None|
|Inverted name field |
NAME/LAST NAME instead of
|ANA/DANIEL for DANIEL/ANA||None|
|Addition of the first name |
(But not both together, i.e., last and first name)
|SILVA/ALBERTO for SILVA/JOHN ALBERTO|
GILMORE/ANA P for GILMORE/ ANA PETER
|Addition of the last name |
(But not both together, i.e., last and first name)
|SILVA/ALBERTO for SILVA TORO/ ALBERTO||None|
|Name duplicity (first and/or last) while keeping both names||SILVA SILVA/HIGOR for SILVA/HIGOR or|
SILVA/HIGOR HIGOR for SILVA/HIGOR
|The addition or deletion of suffixes, such as Junior, JR, Neto, Son, Nephew||If the full name is ANA PEREIRA JUNIOR and the name on the reservation is JR/ANA, or JÚNIOR/ANA or PEREIRA/ANA, it can be changed/corrected to PEREIRA JR/ANA or PEREIRA JUNIOR/ANA||None|
|Correction to passenger type will require the ticket to be reissued but without any penalty or service charge. However, the fare difference will be charged (or refunded), as appropriate per fare rules||PEREIRA/ANA (INF) for PEREIRA/ANA (CHD)||None|
|Legal change of first name and/or surname (marriage, divorce, adoption, gender change, etc.), subject to valid documentary proof of both old and new documents proving the passenger’s identity. |
International flights. Must be presented at the time of the correction request.
Domestic flights: Must be presented at the airport check-in counter.
|GUEDES/MARIA for ROCHAM/MARIA|
PEREIRA/ALICIA for DE PEREZ/ALICIA
|Documentary evidence (passports, ID cards, etc.) proving both the old identity and the new identity|
|Other name corrections proving that the passenger is the same||MARTINES ELIONOR/JOAN|
|Documentary evidence that proves the original passenger’s identity (IC, passport, etc.)|
If your name correction type does not appear in the above table, call LATAM for assistance.
How to Change the Name on a Ticket with LATAM?
If you need to change your name on a LATAM ticket, gather the necessary documentation to support the name change request—such as your passport or legal ID. Then call LATAM’s customer service to initiate the name change process. The agent will:
- Guide you through the required steps, and
- Provide any additional information or documents needed (such as your marriage, divorce, adoption, or other papers, and
- Make the required changes on your ticket
- Issue your updated ticket with your correct/updated name
LATAM Name Change Fee
LATAM Airlines name change fees will depend on your route, as shown below.
The change fees on standard fares for domestic routes are:
- USD 15 within Ecuador plus the applicable fare difference.
- USD 25 within Colombia plus the applicable fare difference.
- USD 40 within Chile plus the applicable fare difference.
- USD 16 within Peru plus the applicable fare difference.
- USD 60 within Brazil plus the applicable fare difference.
The change fees on standard fares for international flights are:
- USD 75 within South America plus the applicable fare difference.
- USD 200 for flights between South America and the United States plus the applicable fare difference.
- USD 150 for other international flights plus the applicable fare difference.
- Passengers with the following membership status may be exempt from the change fee: Black Signature, Black, and Platinum.
- Since most name changes require the re-issuance of a ticket, you will also have to pay the fare difference between the original and the new fare (at the current price).
Frequently Asked Questions on LATAM Airlines Name Change Policy
Are you planning a trip with LATAM Airlines and need to change the name on your ticket? You’re not alone—many travellers find themselves in a similar situation and have questions about the process. The section below addresses some of the most frequently asked questions about LATAM Airlines’ name change policy. Whether you’ve made a spelling mistake or have legally changed your name, we’ve got you covered. Do read on to find the answers to some of your most burning questions and make sure your journey goes smoothly without any last-minute glitches.
LATAM’s name correction policy requires that the name on a flight ticket must exactly match a passenger’s legal identification documents. LATAM allows passengers to correct the names on their flight tickets before departure. Except for minor typographical errors that may be permitted for free, name corrections are subject to a name change fee in addition to the applicable fare difference between the old and the new fares, because updated tickets need to be reissued.
In most cases, yes, you can change the name on a plane ticket on LATAM. However, you will have to pay a name change fee plus the applicable fare difference if your ticket needs to be reissued. This will most likely be so unless there’s such a minor error that your ticket does not require to be reissued.
The cost of changing or correcting the name on a LATAM ticket will depend on your route plus the fare difference between the old and the current fare price. On international routes, the cost of changing a name (in addition to the applicable fare difference) is the same as the flight change fee USD 75 within South America, USD 200 between South America and the United States, and USD 150 for other international flights.
No, you cannot make a name change to your ticket online through the LATAM Airlines’ website or mobile app. You must do it by phone or in person through one of LATAM’s authorized offices or airport counters, or through the travel agent that issued your ticket.
You will need to provide a valid government-issued ID or passport proving your old and new names. Additional documentation, such as a marriage certificate, divorce decree, adoption papers, or court decree may also be required, depending on the circumstances.
Some countries (such as Brazil and Colombia) have specific regulations regarding name changes for international flights, so it is important to check with LATAM Airlines and review any applicable travel requirements before making changes.
No, you cannot transfer your ticket to anyone else—period.
You must request a name change as soon as possible but definitely before your flight’s check-in deadline. It is recommended that you get name changes and corrections done at least 48 hours before departure.
If the error on your ticket is made by LATAM Airlines, the airline will typically correct it free of charge.