The address of Etihad Airways Cairo city office is World Trade Center, 1191 Cornich El-Nil, South Tower – 9th Floor, Cairo. The office is open from Sunday to Thursday, 9am to 4pm. The city office’s phone number is +20-2-2578-1303 and the airline’s centralized reservations and ticketing number (open 24 hours a day) is 0800-0000-147.
Etihad Airways airport office is located at Cairo International Airport on Oruba Road in Heliopolis, Cairo. The airport phone number is + 02-26966300 and you can reach the airline directly (24/7) for ticketing and reservations at 0800-0000-147.
Etihad Airways cargo office in Cairo is located at 79B, Elmoltaka EL-Araby District, Sheraton Area, Heliopolis, Cairo. The cargo office is open from Sunday to Thursday, 9am to 5pm, and can be reached by phone (+2 0100 5119944/22667820/22691010/22673122/22678393) and email (khaled.awad@haegroup.com). For the contact details and office hours of the import and export offices, refer to the section below.
| Etihad Airways Offices in Cairo | |||
| City Office | |||
| Address | Etihad Airways World Trade Center 1191 Cornich El-Nil South Tower – 9th Floor Cairo, Egypt | ||
| Office Hours | 9.00am – 4.00pm (Sun-Thu) | ||
| Telephone | City Office +20-2-2578-1303 Reservations 0800-0000-147 (Open 24/7) | ||
| Airport Office | |||
| Address | Etihad Airways Cairo International Airport Oruba Road, Heliopolis Cairo, Egypt | ||
| Telephone | Airport + 02-26966300 Etihad Reservations 0800-0000-147 (Open 24/7) | ||
| Cargo Office | |||
| Etihad Cargo | Import | Export | |
| Name | Heavyweight Air Express | CACC Cargolinx (Ground Handling Agent) | Tristar Cargo System (General Sales Agent) |
| Address | 79B, Elmoltaka EL-Araby District Sheraton Area Heliopolis Cairo, Egypt | Cairo Airport Cargo Company (CACC) CAI International Airport Cairo, Egypt | Building #4, 4th Floor, Nr. 1155 Markaz Al Maalomat Street Sheraton Area Heliopolis, Cairo, Egypt |
| Telephone | +2 0100 5 11 99 44 +2 02 22667820/22691010 +2 02 22673122/22678393 | +2 0222 670684 | +202 22 690965 +202 21 8039998 |
| khaled.awad@haegroup.com | cai.exp@cargolinx.com cai.imp@cargolinx.com | Ahmed.Ashraf@etihadegypt.com | |
| Website | www.haegroup.com | www.cargolinx.com | www.tristarcargo.com |
| Office Hours | 9.00am – 5.00pm (Closed Fri-Sat) | 8.00am – 5.30pm (Closed Fri-Sat) | 9.00am – 5.00pm (Closed Fri) |
Queries/Services Handled by the Etihad Airways Office Cairo
Below are some of the services provided by the Etihad Airways offices in Cairo. To learn more about them, click on the links or call.
| Flight Status/Information | Flight Booking |
| Unaccompanied Minor Booking | Service Animals |
| Flight Cancellation | Check-in Assistance |
| Flight Change | Kiosk Check-in Assistance |
| Group Bookings | Mobile Check-in Assistance |
| Seat Assignments | Web Check-in Assistance |
| Seat Upgrades | Airport Lounges |
| Special Assistance | Immigration Enquiries/Services |
| In-Flight Entertainment | Senior Discounts |
| Visa-related Information | In-Flight Meals |
| Sports Baggage | Missing Baggage Issues |
| Musical Baggage | Name Change/Correction |
| Baggage Purchase | Lost & Found Baggage |
| Pet Reservations |
About Etihad Airways
Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.
The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.
Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.
Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.
Corporate Office Details
| Address | Etihad Airways PO Box 35566 Khalifa City A Abu Dhabi, UAE |
| Telephone | +971-2-5110000 +971-50-818-1214 +971-2-5111400 |
| Website | www.etihadairways.com |
Frequently Asked Questions
The FAQs below about Etihad Airways Office in Cairo provide a comprehensive overview of the services and contact information for Etihad Airways offices in Cairo. Going through them will ensure that you can access the information quickly and easily.
Etihad Airways Cairo airport office is located at Cairo International Airport on Oruba Road in Heliopolis, Cairo.
The Etihad Airways booking office in Cairo is located at 162 Sheikh Zayed Road, Al Wasl, Cairo, UAE.
You can call the Cairo City office at +20-2-2578-1303.
The Cairo office hours are from 9.00am to 4.00pm from Sunday to Thursday.
The Etihad Airways Cairo City office is located at the World Trade Center, 1191 Cornich El-Nil, South Tower – 9th Floor, Cairo.
The airport office is located at Cairo International Airport on Oruba Road in Heliopolis, Cairo.
The telephone number for the airport office is +02-26966300 (ask for Etihad Airways). Alternatively, you can call the airline directly for ticketing and reservations at 0800-0000-147.
The cargo office is at 79B, Elmoltaka EL-Araby District, Sheraton Area, Heliopolis, Cairo.
The contact numbers are +2 0100 5119944, +2 02 22667820, +2 02 22691010, +2 02 22673122, +2 02 22678393, and the email is khaled.awad@haegroup.com.
Services include flight booking, cancellation, changes, seat assignments, special assistance, visa information, baggage handling, and more.
For reservations, call the centralized 24/7 number at 0800-0000-147.
Yes, the centralized reservations and ticketing number 0800-0000-147 is available 24/7 for assistance.