The Etihad Airways Chicago city office is located at the John Hancock Center on 875 North Michigan Ave., Chicago, IL 60611. It is open on weekdays from 9am to 5pm and closed on Saturdays and Sundays. You can call the city office 24/7 through Etihad’s centralized phone number at +1-877-690-0767.
The Etihad Airways Chicago airport office is located at the Chicago O’Hare International Airport (ORD) at 10000 West O’Hare Avenue, Chicago, IL 60666. The office is open 24/7 and can be reached via the same phone line as above, i.e., +1-877-690-0767.
You can contact the Etihad Airways cargo office in Chicago by phone on weekdays (Mon-Fri) at (815) 307-1133 from 9am to 6pm, or by email at Koda@etihad.ae. The contact details of the import and export offices are mentioned in the section below.
| Etihad Airways Chicago Offices | ||
| City Office | ||
| Address | Etihad Airways John Hancock Center 875 North Michigan Ave. Chicago, IL 60611, USA | |
| Office Hours | 9.00am – 5.00pm (Monday – Friday) | |
| Telephone | +1-877-690-0767 (24/7) | |
| Airport Office | ||
| Address | Etihad Airways Chicago O’Hare International Airport (ORD) 10000 West O’Hare Avenue Chicago, IL 60666, USA | |
| Office Hours | Open 24 hours | |
| Telephone | +1-877-690-0767 (24/7) | |
| Cargo Office | ||
| Name | Etihad Cargo | |
| Office Hours | 9.00am – 6.00pm (Monday – Friday) | |
| Sales Officer | Kenny Oda | |
| Telephone | (815) 307-1133 | |
| Koda@etihad.ae | ||
| Website | www.etihadcargo.com | |
| Export | Import | |
| Agent Name | Globe Air Cargo (General Sales Agent) | WFS Import & Export (Ground Handling Agent) |
| Office Hours | 9.00am – 6.00pm (Monday – Friday) | 9.00am – 6.00pm (Monday – Friday) |
| Telephone | +1-833-266-5392 +1-630-2549093 | +1-847-780-1310 |
| sales.cargous@etihad.ae res.cargous@etihad.ae | ordeyimp@wfs.aero ordeyexp@wfs.aero | |
| Website | www.ecsgroup.aero | – |
Queries/Services Handled by the Etihad Airways Office in Chicago
Below are some of the services provided by the Etihad Airways offices in Chicago, IL. To learn more about them, click on the links or call.
| Service Animals | Unaccompanied Minor Booking |
| Flight Status/Information | Flight Booking |
| Check-in Assistance | Flight Cancellation |
| Flight Change | Kiosk Check-in Assistance |
| Group Bookings | Mobile Check-in Assistance |
| Seat Assignments | Web Check-in Assistance |
| Airport Lounges | Seat Upgrades |
| Immigration Enquiries/Services | Special Assistance |
| In-Flight Entertainment | Senior Discounts |
| In-Flight Meals | Visa-related Information |
| Sports Baggage | Missing Baggage Issues |
| Musical Baggage | Name Change/Correction |
| Baggage Purchase | Lost & Found Baggage |
| Pet Reservations |
About Etihad Airways
Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.
The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.
Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.
Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.
Corporate Office Details
| Address | Etihad Airways PO Box 35566 Khalifa City A Abu Dhabi, UAE |
| Telephone | +971-2-5110000 +971-50-818-1214 +971-2-5111400 |
| Website | www.etihadairways.com |
Frequently Asked Questions
For travelers seeking information about Etihad Airways services in the Windy City, the FAQs below about “Etihad Airways Office Chicago” offer comprehensive insights and answers. Whether you need details about office locations, service offerings, or contact information, this resource will provide you with quick and accurate information to enhance your travel experience with Etihad Airways in Chicago.
The Chicago office phone number (i.e., city and airport offices) is +1-877-690-0767. This number is open to calls 24/7.
The Etihad Airways office Chicago is located at the John Hancock Center, 875 North Michigan Ave., Chicago, IL 60611.
The office hours are from 9.00am to 5.00pm, Monday through Friday.
No, the city office is closed on Saturdays and Sundays.
Etihad Airways’ airport office is located at Chicago O’Hare International Airport (ORD), 10000 West O’Hare Avenue, Chicago, IL 60666.
Yes, the Etihad Airways office lines in Chicago are open 24/7.
You can contact the cargo office by phone at (815) 307-1133 from 9.00am to 6.00pm, Monday to Friday, or by email at Koda@etihad.ae.
Exports are handled by Globe Air Cargo, and imports are managed by WFS Import & Export.
The sales officer, Kenny Oda, can be reached at (815) 307-1133 or via email at Koda@etihad.ae.
You can inquire about (and receive assistance for) flight bookings, cancellations, changes, special assistance, visa information, baggage issues, and more.
You can check flight status by calling the Etihad Airways contact number or visiting the airline’s official website.
The corporate office is located at PO Box 35566, Khalifa City A, Abu Dhabi, UAE.