The Etihad Airways Chicago city office is located at the John Hancock Center on 875 North Michigan Ave., Chicago, IL 60611. It is open on weekdays from 9am to 5pm and closed on Saturdays and Sundays. You can call the city office 24/7 through Etihad’s centralized phone number at +1-877-690-0767.

The Etihad Airways Chicago airport office is located at the Chicago O’Hare International Airport (ORD) at 10000 West O’Hare Avenue, Chicago, IL 60666. The office is open 24/7 and can be reached via the same phone line as above, i.e., +1-877-690-0767.

You can contact the Etihad Airways cargo office in Chicago by phone on weekdays (Mon-Fri) at (815) 307-1133 from 9am to 6pm, or by email at The contact details of the import and export offices are mentioned in the section below.

Etihad Airways Chicago Offices
City Office
AddressEtihad Airways 
John Hancock Center 
875 North Michigan Ave.
Chicago, IL 60611, USA
Office Hours9.00am – 5.00pm (Monday – Friday)
Telephone +1-877-690-0767 (24/7)
Airport Office
AddressEtihad Airways 
Chicago O’Hare International Airport (ORD)
10000 West O’Hare Avenue
Chicago, IL 60666, USA 
Office HoursOpen 24 hours
Telephone+1-877-690-0767 (24/7)
Cargo Office
Name Etihad Cargo
Office Hours9.00am – 6.00pm (Monday – Friday)
Sales OfficerKenny Oda
Telephone(815) 307-1133
Agent NameGlobe Air Cargo
(General Sales Agent)
WFS Import & Export
(Ground Handling Agent)
Office Hours9.00am – 6.00pm 
(Monday – Friday)
9.00am – 6.00pm 
(Monday – Friday)

Queries/Services Handled by the Etihad Airways Office in Chicago

Below are some of the services provided by the Etihad Airways offices in Chicago, IL. To learn more about them, click on the links or call.

Service AnimalsUnaccompanied Minor Booking
Flight Status/InformationFlight Booking
Check-in AssistanceFlight Cancellation
Flight ChangeKiosk Check-in Assistance
Group BookingsMobile Check-in Assistance
Seat AssignmentsWeb Check-in Assistance
Airport LoungesSeat Upgrades
Immigration Enquiries/ServicesSpecial Assistance
In-Flight EntertainmentSenior Discounts
In-Flight MealsVisa-related Information
Sports BaggageMissing Baggage Issues
Musical Baggage Name Change/Correction
Baggage PurchaseLost & Found Baggage
Pet Reservations

About Etihad Airways 

Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.

The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.

Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.

Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.

Corporate Office Details

AddressEtihad Airways
PO Box 35566
Khalifa City A
Abu Dhabi, UAE

Frequently Asked Questions

For travelers seeking information about Etihad Airways services in the Windy City, the FAQs below about “Etihad Airways Office Chicago” offer comprehensive insights and answers. Whether you need details about office locations, service offerings, or contact information, this resource will provide you with quick and accurate information to enhance your travel experience with Etihad Airways in Chicago.

What is the Etihad Airways Office Chicago phone number? 

The Chicago office phone number (i.e., city and airport offices) is +1-877-690-0767. This number is open to calls 24/7.

What is the Etihad Airways Office in Chicago address? 

The Etihad Airways office Chicago is located at the John Hancock Center, 875 North Michigan Ave., Chicago, IL 60611.

What are the office hours for the Etihad Airways Chicago city office?

The office hours are from 9.00am to 5.00pm, Monday through Friday.

Is the Etihad Airways city office in Chicago open on weekends?

No, the city office is closed on Saturdays and Sundays.

Where is the Etihad Airways airport office in Chicago located?

Etihad Airways’ airport office is located at Chicago O’Hare International Airport (ORD), 10000 West O’Hare Avenue, Chicago, IL 60666.

Are the Etihad Airways office lines in Chicago available 24/7?

Yes, the Etihad Airways office lines in Chicago are open 24/7.

How can I contact the Etihad Airways cargo office in Chicago?

You can contact the cargo office by phone at (815) 307-1133 from 9.00am to 6.00pm, Monday to Friday, or by email at

Who handles exports and imports for Etihad Cargo in Chicago?

Exports are handled by Globe Air Cargo, and imports are managed by WFS Import & Export.

What are the contact details for the Etihad Airways cargo sales officer in Chicago?

The sales officer, Kenny Oda, can be reached at (815) 307-1133 or via email at

What kind of services can I inquire about at the Etihad Airways Office in Chicago?

You can inquire about (and receive assistance for) flight bookings, cancellations, changes, special assistance, visa information, baggage issues, and more.

How can I check the status of an Etihad flight in Chicago?

You can check flight status by calling the Etihad Airways contact number or visiting the airline’s official website.

Where is the corporate office of Etihad Airways located?

The corporate office is located at PO Box 35566, Khalifa City A, Abu Dhabi, UAE.

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