Etihad Airways Abu Dhabi city office is located at Ahmed Jumaa Al Za-aabee Building, Al Sharqi Street (Opp. Madinat Zayed Shopping Centre), Al Danah—Zone 1, Abu Dhabi. You can contact the office by phone from within the UAE at 600-555666 and from outside the UAE at +971-600-555-666.
Etihad Airways airport office in Abu Dhabi is located at the Zayed International Airport (AUH). You can contact the airport office by phone at the same numbers as above.
Etihad Airways cargo office in Abu Dhabi is located at the Etihad Travel Mall in Dubai, which is less than an hour’s drive from Abu Dhabi. The cargo office is open on weekdays from 9am to 5pm and can be reached by phone (+971-04-4077274/971-50-6425039) and email (rajivr@etihad.ae). The contact details and office hours of the import and sales offices are provided in the section below.
| Etihad Airways Offices in Abu Dhabi | |||
| City Office | |||
| Address | Etihad Airways Ahmed Jumaa Al Za-aabee Bldg. Al Sharqi Street (Opp. Madinat Zayed Shopping Center) Al Danah—Zone 1 Abu Dhabi, UAE | ||
| Telephone | Open 24/7 (English & Arabic) From within UAE 600-555666 From outside UAE +971-600-555-666 | ||
| Airport Office | |||
| Address | Etihad Airways Zayed International Airport (AUH) Abu Dhabi United Arab Emirates | ||
| Telephone | Available 24/7 (English & Arabic) From within UAE 600-555666 From outside UAE +971-600-555-666 | ||
| Cargo Office | |||
| Sales | Import | Etihad Cargo | |
| Name | Samina Khan (Sales Manager) | Etihad Airport Services (EAS) (Ground handling agent) | Rajiv Kumar Thotapallil Ramachandran (Sales Manager) |
| Address | Cargo Terminal Dubai, UAE | Cargo Terminal Abu Dhabi International Airport | Etihad Travel Mall, Dubai UAE |
| Telephone | +971-04-4077272 +971-50-6427598 | +971-2-505-4721 | +971-04-4077274 +971-50-6425039 |
| saminak@etihad.ae | cargosd@eas.co.ae | rajivr@etihad.ae | |
| Website | www.etihadcargo.com | — | www.etihadcargo.com |
| Office Hours | 9.00am – 5.00pm (Mon-Fri) | 12.00am – 11.59pm (Mon-Sun) | 9.00am – 5.00pm (Mon-Fri) |
Queries/Services Handled by the Etihad Airways Office in Abu Dhabi
Below are some of the services provided by the Etihad Airways offices in Abu Dhabi. To learn more about them, click on the links or call.
| Flight Status/Informationa | Unaccompanied Minor Booking |
| Flight Booking | Service Animals |
| Flight Cancellation | Check-in Assistance |
| Flight Change | Kiosk Check-in Assistance |
| Group Bookings | Mobile Check-in Assistance |
| Seat Assignments | Web Check-in Assistance |
| Seat Upgrades | Airport Lounges |
| Special Assistance | Immigration Enquiries/Services |
| Senior Discounts | In-Flight Entertainment |
| Visa-related Information | In-Flight Meals |
| Sports Baggage | Missing Baggage Issues |
| Musical Baggage | Name Change/Correction |
| Baggage Purchase | Lost & Found Baggage |
| Pet Reservations |
About Etihad Airways
Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.
The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.
Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.
Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.
Corporate Office Details
| Address | Etihad Airways PO Box 35566 Khalifa City A Abu Dhabi, UAE |
| Telephone | +971-2-5110000 +971-50-818-1214 +971-2-5111400 |
| Website | www.etihadairways.com |
Frequently Asked Questions
For travelers looking for reliable information, the FAQs below about Etihad Airways Office Abu Dhabi provide important details on location, contact numbers, services, and more to ensure you have all the essential information at your fingertips before you visit or contact the office. Whether you’re planning your next trip, need special assistance, or have queries about flight services, this section is designed to help streamline your experience with Etihad Airways in Abu Dhabi.
You can contact Etihad Airways Abu Dhabi city office by phone from within the UAE at 600-555666 and from outside the UAE at +971-600-555-666.
The Etihad Airways head office address in Abu Dhabi is located at Khalifa City A, Abu Dhabi, UAE.
The Etihad Airways airport office in Abu Dhabi is located at Zayed International Airport (AUH).
The address of Etihad Airways Abu Dhabi city office is Ahmed Jumaa Al Za-aabee Building, Al Sharqi Street (Opposite Madinat Zayed Shopping Centre), Al Danah—Zone 1, Abu Dhabi, UAE.
For cargo inquiries, the email is rajivr@etihad.ae. Other specific services or inquiries may have different contact emails.
The Abu Dhabi city office’s phone service is available 24/7. The cargo office in Dubai operates from 9am to 5pm, Monday to Friday.
The Etihad Airways cargo office is located at Etihad Travel Mall in Dubai. Plus, you can check in for your Etihad Airways flight at The Fountains – YAS Mall, which is open from 10am to 10pm.
The primary location for Etihad Airways in Abu Dhabi is the Ahmed Jumaa Al Za-aabee Building, Al Sharqi Street, Al Danah—Zone 1, Abu Dhabi, UAE.
Services include flight booking, cancellations, changes, group bookings, seat assignments and upgrades, special assistance, visa information, baggage services, and check-in assistance, among others.
The Etihad Airways Abu Dhabi city office is accessible via major roads in Abu Dhabi, situated opposite the Madinat Zayed Shopping Centre, which is a well-known landmark in the city. Public transport and taxis are readily available options for reaching the office.