The Etihad Airways Egypt city office is located at World Trade Center, 1191 Cornich El-Nil, South Tower – 9th Floor, Cairo. The office hours are from 9am to 4pm (Sun – Thurs). You can reach the office by phone at 0800-0000-147 (open 24 hours).
The Etihad Airways airport office is located at Cairo International Airport on Oruba Road in Heliopolis, Cairo. You can reach the airport by phone 24/7 for ticketing and inquiries at 0800-0000-147.
Etihad Airways cargo office is located at 79B, Elmoltaka EL-Araby District, Sheraton Area, Heliopolis, Cairo. The office hours are 9am to 5pm (Sun-Thurs). You can reach the office by phone at +2 0100 5119944/22691010/22673122/22678393/22667820) or email via khaled.awad@haegroup.com. Refer to the section below to learn about the contact details and office hours of the export and import offices.
| Etihad Airways Offices in Egypt | |||
| City Office | |||
| Address | Etihad Airways 1191 Cornich El-Nil South Tower – 9th Floor World Trade Center Cairo, Egypt | ||
| Office Hours | 9.00am – 4.00pm (Sunday to Thursday) | ||
| Telephone | Reservations 0800-0000-147 (24 hours a day) City Office +20-2-2578-1303 | ||
| Airport Office | |||
| Address | Etihad Airways Cairo International Airport (CAI) Oruba Road, Heliopolis Cairo, Egypt | ||
| Telephone | Booking/Inquiries 0800-0000-147 (Open 24/7) Airport +02-26966300 | ||
| Cargo Office | |||
| Etihad Cargo | Import | Export | |
| Name | Heavyweight Air Express | CACC Cargolinx (Ground Handling Agent) | Tristar Cargo System (General Sales Agent) |
| Address | 79B, Elmoltaka EL-Araby District Sheraton Area Heliopolis Egypt, Egypt | Egypt Airport Cargo Company (CACC) CAI International Airport Egypt, Egypt | Building #4, 4th Floor, Nr. 1155 Markaz Al Maalomat Street Sheraton Area Heliopolis, Egypt, Egypt |
| Telephone | +2 0100 5 11 99 44 +2 02 22667820/22691010 +2 02 22673122/22678393 | +2 0222 670684 | +202 22 690965 +202 21 8039998 |
| khaled.awad@haegroup.com | cai.exp@cargolinx.com cai.imp@cargolinx.com | Ahmed.Ashraf@etihadegypt.com | |
| Website | www.haegroup.com | www.cargolinx.com | www.tristarcargo.com |
| Office Hours | 9.00am – 5.00pm (Closed Fri-Sat) | 8.00am – 5.30pm (Closed Fri-Sat) | 9.00am – 5.00pm (Closed Fri) |
Queries/Services Handled by the Etihad Airways Office in Egypt
Below are some of the services provided by the Etihad Airways offices in Egypt. To learn more about them, click on the links or call.
| Flight Booking | Flight Status/Information |
| Unaccompanied Minor Booking | Service Animals |
| Check-in Assistance | Flight Cancellation |
| Flight Change | Kiosk Check-in Assistance |
| Group Bookings | Mobile Check-in Assistance |
| Seat Assignments | Web Check-in Assistance |
| Airport Lounges | Seat Upgrades |
| Immigration Enquiries/Services | Special Assistance |
| Senior Discounts | In-Flight Entertainment |
| Visa-related Information | In-Flight Meals |
| Missing Baggage Issues | Sports Baggage |
| Name Change/Correction | Musical Baggage |
| Lost & Found Baggage | Baggage Purchase |
| Pet Reservations |
About Etihad Airways
Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.
The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.
Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.
Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.
Corporate Office Details
| Address | Etihad Airways PO Box 35566 Khalifa City A Abu Dhabi, UAE |
| Telephone | +971-2-5110000 +971-50-818-1214 +971-2-5111400 |
| Website | www.etihadairways.com |
Frequently Asked Questions
If you’re planning to travel with Etihad Airways and need information about the airline’s services in Egypt, you might find the answers you’re looking for in the section below about Etihad Airways Office in Egypt . It provides useful details about the airline’s city, airport, and cargo offices, including locations, contact information, and the range of services offered to passengers and businesses alike.
The Etihad Airways Egypt city office (Cairo) is located at World Trade Center, 1191 Cornich El-Nil, South Tower – 9th Floor, Cairo.
The office hours of the Egypt office in Cairo are from 9am to 4pm, Sunday to Thursday.
You can reach the centralized reservations office for Egypt by phone at 0800-0000-147 (open 24 hours) and +20-2-2578-1303 (Cairo).
The Etihad Airways airport office in Egypt is located at Cairo International Airport on Oruba Road in Heliopolis, Cairo.
The airport office can be contacted 24/7 for ticketing and inquiries at 0800-0000-147.
The cargo office is located at 79B, Elmoltaka EL-Araby District, Sheraton Area, Heliopolis, Cairo.
The cargo office can be reached by phone at +2 0100 5119944, +2 22691010, +2 22673122, +2 22678393, +2 22667820, or email via khaled.awad@haegroup.com.
Services include flight status information, booking, cancellation, changes, group bookings, seat assignments, upgrades, special assistance, senior discounts, visa information, sports and musical baggage handling, baggage purchase, pet reservations, unaccompanied minor booking, service animals, check-in assistance, airport lounges, immigration services, in-flight entertainment and meals, and handling of missing, lost, or found baggage.
The corporate office is located at PO Box 35566, Khalifa City A, Abu Dhabi, UAE.
The corporate office can be contacted at +971-2-5110000, +971-50-818-1214, and +971-2-5111400.
Etihad Airways offers several cabin options including First Class, Business Class, Economy Class, and The Residence—a deluxe suite for two on the Airbus A380.