Did you just make a booking with Swoop Airlines and realize that the name mentioned on the ticket is incorrect? Don’t worry! In this blog, we will cover all you need to know about Swoop Airlines Name Change Policy, how to manage your booking and update the name on your flight ticket.
We will also provide you with the latest information and answer some frequently asked questions about the airline. So, read on to understand the key points of Swoop Airlines Name Change Policy and the steps you need to follow to update the name.
An Overview of Swoop Airlines Name Change Policy
Swoop Airlines offers flexibility for modifications to reservations, including name corrections due to typos and name changes due to marriage, divorce, etc. To request a name change/correction, you must contact Swoop Airlines by phone or through the airline’s Facebook page and provide documentary evidence of your name change.
The major highlights of Swoop Airlines name correction policy/name change policy are as follows:
- Since all tickets are non-transferable, name changes are not permitted—but name corrections involving the correction of typos are permitted.
- You can make a name change/correction by phone or through social media.
- Major name changes such as due to marriage, divorce, etc., are permitted only if you present proper legal documentation before your flight’s departure.
- You can cancel and rebook your ticket for free only within the free 24-hour grace period for a flight booked at least 7 days before departure, but you must pay the fare difference.
- If the name on your government issued ID or passport does not match the name on your ticket, you must present a valid copy of your marriage certificate or name change certificate as proof of name change before your flight’s departure.
- The ModiFly add-on allows changes to flight dates and/or times, but not name changes or flight cancellations.
- The Swoop Airlines flight change policy does not cover name changes.
Why Swoop Airlines Name Change/Correction Policy Matters?
It’s important to note that failure to correct the name on your ticket can result in your being denied boarding or even having your reservation cancelled. If you need to change or correct the name on your air ticket, be sure to follow Swoop Airlines Name Change Policy and reach out to their customer service team for assistance immediately if the name of your flight ticket appears incorrectly.
Swoop Airlines Name Change on Ticket by Phone
If you need to change or correct the name on your flight ticket, the airline has a clear policy in place to make the process as easy as possible. You can request a name change by phone, through social media, i.e., the airline’s Facebook page, or the travel agent from whom you purchased your ticket.
Alternatively, you can make a name change/correction in person at the airport. Remember, if you purchased your ticket from a travel agent, you will have to contact the agent directly to make any changes to the name.
Overall, Swoop Airlines Name Change Policy is simple and easy to follow. If you need to update your information on a ticket, be sure to contact Swoop by phone or social media, or your travel agent to ensure that you have all the information you need to make the process as seamless as possible.
Swoop Airlines Name Change on Ticket at the Airport
If you need to change or correct the name on your Swoop ticket, do go through Swoop Airlines Name Change Policy above. Bear in mind that you’re not required to cancel and rebook your ticket under the correct name, unless you’re doing it within the 24-hour grace period.
To make a name or correction at the airport, you must contact Swoop Airlines at the airport ticket/check-in counter and request the changes. You must produce documentary evidence as proof, such as your passport, legal photo ID, marriage/divorce certificate, etc.
Swoop Airlines Name Change Fee
Swoop Airlines has a strict name change policy, which does not permit name changes resulting in the transfer of tickets to other passengers. Below are a few important things to know about Swoop Airlines name change fee:
- Name corrections involving typos are free of charge.
- Swoop Airlines name change fee for major changes can cost you up to $150 per passenger plus the fare difference if your ticket has to be reissued. You will have to present valid documentary evidence as proof, such as a divorce decree or a name change certificate.
How to Make a Name Change or Correction on Swoop Airlines
Changing names on a Swoop flight ticket is a simple process that can be done by phone, the airline’s social media page, your travel agent, or the Swoop Airlines ticket counter. Remember, you must present supporting documentation as proof.
Swoop Airlines has a flexible name change/correction policy, provided it does not require transferring a ticket to another passenger. To change the name on your flight ticket, you will need to:
- Contact Swoop Airlines through the official Facebook page, or
- Contact the travel agent you booked your ticket through
- Request a Swoop agent at the ticket/check-in counter
Note: You will have to provide a valid copy of your passport, government-issued photo ID, marriage/divorce certificate, etc., as well as pay the name change fee (of up to $150 if applicable) in addition to the fare difference if your ticket needs to be changed and reissued.
Alternatively, you can cancel your reservation and create a new one with the proper name through the Manage Bookings tab if you’re cancelling within the 24-hour grace period. However, if your ticket was booked through a travel agent, you will need to contact the agent directly for any changes.
Keep in mind that it is always a good idea to double-check your ticket before booking to avoid any potential issues with name changes.
Frequently Asked Questions
Going through Swoop Airlines Name Change Policy can help avoid last-minute glitches and issues while travelling. If you still have queries regarding the airline’s name change policy or any other related concerns, check out the list of frequently asked questions below.
Yes, but remember that Swoop Airlines tickets are non-transferable and non-refundable—except for cancellations made within 24 hours of making the reservation. So, if you need to make changes to your ticket, it’s important to do so as soon as possible.
To cancel your reservation online, simply use the Manage Booking tab on Swoop Airlines official website. If you need further assistance with cancellation or name change, you can quickly get help by contacting Swoop Airlines by phone.
If you need to update your ticket with Swoop Airlines, it’s important to be aware of the airline’s name change policy. While you can modify the date and time of your reservation, it’s not possible to change your name and flight route, even if you purchase the ModiFly add-on.
Yes, it is possible to change or correct the name on a Swoop flight ticket, provided you’re not transferring the ticket to another person. Major name changes due to marriage, etc., may cost you up to $ 150, subject to proper documentary proof, whereas typos can be corrected free of charge.
No, you cannot. Swoop Airlines flights are non-transferable, meaning the name on the booking cannot be changed in favor of another passenger. However, name changes due to marriage, divorce, etc., are permitted upon presentation of valid documentary evidence.
The cost of changing the name on a Swoop ticket due to a legal name change can cost up to $150 per passenger. Minor name corrections and spelling errors are free of charge. However, major name changes due to marriage/divorce may incur a name change fee and fare differences.
Due to security reasons and visa requirements.
Yes, Swoop Airlines’Name Change Policy covers all flights.
Yes, there is a difference between name change and name correction policy, although both are often used interchangeably. The name change policy generally applies to a change of name requiring major changes necessitated due to marriage or divorce and most likely incurs a name change fee.
The name correction policy applies to the correction of minor typos and is generally free of charge.
To request a name change, it is best to act as soon as possible, but in any case, before your flight’s check-in deadline. You must contact Swoop Airlines by phone through this website or the airline’s Facebook page, or your ticket issuer and the sooner you do it, the better.
Remember, if you’re denied boarding due to name discrepancies, you will not be entitled to boarding denial compensation.