Aeromexico Pet Policy

Aeromexico pet policy allows travelers to travel with their pet as cabin baggage in the passenger cabin (small dogs and cats), as checked baggage in the aircraft hold (larger dogs and cats, and birds), and as air cargo baggage (larger as well as other animals). Service animals (only dogs) are allowed to travel free of charge with their owners.

Aeromexico pet travel policy permits one small dog or cat per passenger in the cabin, subject to certain conditions. Pets traveling as cabin or checked baggage must be at least 8 weeks old and are required to have up-to-date vaccinations, including rabies. The airline doesn’t allow pets that are undergoing veterinary treatment or are younger than 8 weeks to fly.

For in-cabin travel, your cat or dog must fit within the specified size and weight limits. Only one pet per passenger is allowed in the cabin, which includes emotional support and service animals.

Although no weight or size limit applies to service animals, they must still meet the airline’s criteria for assisting passengers with disabilities. Emotional support animals are allowed to travel in the passenger cabin, but weight and size restrictions apply.

For international travel, Aeromexico pet policy aligns with destination-specific regulations, such as the U.S. CDC’s guidelines on pet importation. You must complete all necessary documentation and health checks before your journey to ensure a smooth travel experience for your pet and yourself.

Aeromexico Pet in Cabin (PETC) Policy

With the exception of unaccompanied minors, Aeromexico pet in cabin policy allows travelers to bring one small dog or cat on board. Flying with pets younger than 8 weeks or pets receiving veterinary care is not allowed.

Your pet must fit within the specified carrier dimensions and weight limits (see below). The carrier should be well-ventilated and have a waterproof bottom, providing a secure and comfortable environment for the pet. Only one pet per passenger is allowed, which can also include an emotional support or service animal.

On domestic routes within Mexico and international journeys to and from the United States, Canada, and Central & South America, pets are permitted in the cabin. However, there are specific conditions that you must follow (see below).

• Pets Allowed. Only small dogs and cats are allowed to travel in the aircraft cabin.
• Pet Age. Must be at least 8 weeks old
  Note. Breastfeeding animals and those under veterinary treatment will not be accepted.
• Pet Reservations—How to Add a Pet as Cabin Baggage
  • Before booking your ticket, inform Aeromexico that you will be traveling with a pet.
  • Your pet will be treated as part of your carry-on baggage allowance. 
  • You must be an adult passenger. 
• Cabin Pets Allowed Per Flight
  

• Pet Fee for Cabin Pets (per leg flown)

• Approved Pet Carrier for Cabin Pets
  • Weight Restrictions 20lb/9kg (pet + pet carrier)
  • Pet Carrier Requirements
    • Must have a waterproof bottom. 
    • Must be flexible or pouch-type made of soft plastic.
    • The base must contain a piece of absorbent material. 
    • Must be adequately ventilated.
    • Must have enough space for the pet to turn around and lie down.
    • Only 1 dog or cat is allowed per pet carrier. 
• Pet-in-Cabin Restrictions 
  • Pets must stay in their carriers with a PETC label at all times. 
  • Pets are allowed in Salon Premier lounges if kept in containers and supervised.
  • Pets must travel at the owner’s expense and must be on the same flight.
  • Only 1 pet per passenger is permitted, incl. emotional support/service animals.
  • Feeding of pets onboard is prohibited.
  • Pets are not allowed to occupy passenger seats. 
  • You will be assigned a window seat except on emergency exit/bulkhead rows or specific aircraft where an aisle seat is given. However, on Premier Class flights on Embraer 190 aircraft, you’ll be assigned an aisle seat.
  • You’re responsible for any pet-related cleaning onboard.
  • Airline items like blankets/pillows are for human use only.
  • Pets cannot receive oxygen in emergencies.
  • Seating may be adjusted for passenger allergies to pets; no extra cost for changing flights.
  • The pet carrier must be placed under your front seat.
  • Unaccompanied minors aren’t allowed to travel with pets in the cabin.
  • The aeromexico pet policy travel service applies only to Aeromexico-operated flights. If you have a connecting flight, you must comply with the aeromexico pet policy of the connecting airline.
  • Dangerous breeds must travel as AVIH (Animal in Hold)/checked baggage.
• Pet Documentation
  • Pet Travel within Mexican Territory
    • Vaccination Record: Up-to-date rabies vaccine (except for pets under 3 months).
    • Health Certificate: Must have been issued within 5 days of travel, including detailed pet and owner information.

If you’re leaving Mexico with a pet:

• Vaccination Record: Rabies vaccine required, administered 28 days before U.S. entry.
• Health Certificate: Valid for 5 days with vet details and travel information.
• Export Certificate: Needed for certain destinations, excluding the U.S. and Canada.

If you’re entering Mexico with a pet: 

• Health Certificate: Valid for 15 days, showing full details.
• Vaccination Record: Including rabies, with exemptions for pets under 3 months.
• Deworming and Delousing: Documented treatment within six months before arrival.
• Specific Travel Notes
  • U.S. Entry: Dogs from rabies-risk countries face entry restrictions.
  • Colombian Travel: Compliance with new regulations required for entry, transit, or exit.
  • Transporting Pets to/from Canada. 
    • From Non-Rabies-Free Countries: Rabies vaccination certificate required.
    • From Rabies-Free Countries: Certificate from an official government vet proving rabies-free status.

Aeromexico Airlines Pet Policy for Checked Pets (AVIH)

Dogs and cats ineligible for cabin travel, along with birds, can be checked in as baggage in the hold section of the aircraft—but must travel on the same flight as you. However, Aeromexico does not accept Brachycephalic (snub or pug-nosed) pets in the checked baggage area; they must be shipped via Aeromexico Cargo. For journeys to London, all pets are required to use Aeromexico Cargo for transport.

Only one pet is permitted per carrier, and the total weight of the pet and carrier must not exceed 99lb/45kg. The carrier must meet the International Air Transport Association (IATA) Live Animals Regulations, ensuring it’s suitable for air travel. The allowable size for pet carriers in the cargo hold varies depending on the aircraft model. 

The following conditions apply to checked pets traveling in the hold section of the aircraft. 

• Pets Allowed. Only cats, dogs, and birds. Other animals like rodents, fish, and reptiles must go through Aeromexico Cargo.
• Pet Age. Must be at least 8 weeks old to travel as checked baggage.
• Conditions of Acceptance
  • Your pet must travel on the same flight as you.
  • Charges apply for transporting pets in the baggage area, not covered by regular baggage allowance.
  • Pets displaying aggressive or overly anxious behavior will be denied travel for their and the associates’ safety.
• Pet Reservations: How to Add a Pet as Checked Baggage
  • You can book your pet (as checked baggage) by phone or at the airport, preferably at the time of booking your ticket to ensure you can travel on the same flight.
  • If you’re flying from Amsterdam or Paris, you must book your pet at least 72 hours before departure. 
• Pet Fee for Pets in Hold/Checked Pets

• Pet Check-in for Checked Pets
  • Cats and Dogs. You must arrive for check-in at least 2 hours before departure with your pet cat/dog.
  • Bird Check-in
    • Zoosanitary Certificate: Obtain a CZE (zoosanitary certificate for animal export) for bird transport.
    • CITES Documentation: Secure a CITES certificate from SEMARNAT for importing, exporting, or re-exporting wildlife specimens or products, necessary for protected species.
    • Geographical Exceptions: The above requirements are universal except for travel to the U.S. and Canada.
    • Document Acquisition: CZE and CITES certificates are available at airport local offices or online via Senasica and Semarnat websites.
    • Transport Containers: Use plastic or cardboard containers, with a limit of four birds per container.
    • Fighting cocks must adhere to specific transport standards, with a cap of four cocks per cage.
• Approved Pet Carrier for Checked Pets
  • Maximum Pet Weight 99lb/45kg (pet + carrier)
  • Maximum Pet Carrier Size

• Pet Carrier Requirements for Checked Pets
  • Must be IATA-compliant and approved for air transport.
  • At check-in, the pet carrier will be inspected for size, quality, and locking. mechanism, and potential damage. Non-compliant carriers will be rejected.
  • Only one pet is allowed in a carrier.
  • The pet cage/carrier must be locked with seals at the top and bottom.
  • The pet carrier’s size must be proportional to the pet’s size and weight.
  • For safety, a reinforced cage compliant with IATA Container Requirement No. 82 is recommended.
  • Must be made of durable plastic or mesh, have a single, secure metal door, provide ample ventilation, and have a leak-proof floor.
• Pets Allowed Per Flight  

• Geographical Requirements
  • Pets flying to London from Mexico must be transported via Aeromexico Cargo, following IPATA regulations.
  • When flying from Amsterdam or Paris with your pet as checked baggage, you must request the service at least 72 hours before your flight’s scheduled departure time. You can do this by phone or at the airport.
  • Conditions and documentation for pet transport vary by route; contact Aeromexico Call Center or airport counters for detailed information.
  • Mexican Territory Animal Transportation Requirements
    • Only dogs, cats, and service/emotional-support animals are allowed.
    • Must be 8 weeks or older.
    • Current rabies vaccination is mandatory (except for pets under 3 months).
    • A Health Certificate is required with the vet’s ID, owner and pet details, valid for 5 days.

If you’re exiting Mexico with animals

• Age and Vaccination: Same as domestic requirements, plus rabies vaccine 28 days before U.S. entry.
• Export Certificate: Needed from SAGARPA – SENASICA, except for U.S. and Canada flights.

If you’re entering Mexico with animals

• Documentation: Valid health certificate up to 15 days and rabies vaccination.
• Deworming: Treatment documented within six months before arrival.

• International Transfer Considerations
  • Consultation: Check the destination country’s embassy or SAGARPA-SENASICA for specific entry requirements.
• U.S. and Colombian Regulations
  • U.S. Restrictions: Temporary ban on dogs from certain rabies-risk countries.
  • Colombian Requirements: Health and vaccination certificates, deworming, and animal fitness for travel.
• Transporting Pets to/from Canada
  • Non-Rabies-Free Countries: Requires a rabies vaccination certificate.
  • Rabies-Free Countries: Entry with a government vet’s certificate proving rabies-free status for 6 months.

• Restrictions for Checked Pets 
  • Pets must be on the same flight as their owner.
  • Pets must remain in their cage for the duration of the flight and transfers.
  • Specific limitations apply for pets on Embraer 190 flights, with details provided at check-in.
  • Only one balanced meal is permitted on the day of flight arrival.
  • Climate Considerations: Pets are not accepted as checked baggage if the temperature exceeds 35°C or drops below 7°C, to ensure their well-being. If pets can’t fly due to temperature restrictions, owners are rebooked on the next available flight.
  • Only one pet per passenger is allowed, including emotional support and service animals.
  • Carrier Restrictions: The checked-in pet service is exclusive to Aeromexico flights. Passengers connecting with other airlines must verify their pet check-in policies and consider additional check-in time for pets.
• Travel Restrictions for Brachycephalic Pets

Pets with flat faces, known as brachycephalic, are at risk for breathing and temperature regulation issues and are therefore not allowed as checked baggage.

• List of Brachycephalic Breeds
  • Cats: Burmese, Exotic Shorthair, Himalayan, and Persian.
  • Dogs: Yorkshire Terrier, Tibetan Spaniel, Toy English Spaniel, Shih-Tzu, Shar-pei, Saint Bernard, Pug (all breeds), Pekingese, Perro de Presa Canario (Canary dog), Newfoundland, Mastiff (all breeds), Maltese Bichon, Lhasa-apso, Japanese Spaniel (Chin), English Dogue de Bordeaux (Bordeaux mastiff), Toy Spaniel, Dogo Argentino (Argentine Dogo), Chow-Chow, Cavalier King Charles Spaniel, Bull Mastiff, Cane Corso, Bulldog (all breeds), Boxer (all breeds), Brussels Griffon, Boston Terrier, American Staffordshire Terrier, American Bully, and Affenpinscher.
• Veterinary Certification for Brachycephalic-looking Pets

Pets resembling brachycephalic breeds must have a veterinary declaration confirming they do not have the associated health risks to be permitted on the aircraft.

• Breeds Deemed Dangerous and Not Allowed on Flights as Checked Baggage

The following dog breeds are prohibited due to perceived aggression or danger: Japanese Tosa, Rottweiler, Anatolian Shepherd, Belgian Shepherd Malinois, Brazilian Fila (Fila Brasileiro), Doberman, and Akita Inu.

Aeromexico Cargo Pets Policy 

Aeromexico pet cargo services cities across Mexico, the USA, Canada, the European Union, Japan, and Central and South America.

• Pets Allowed as Air Cargo. Mammals (warm-blooded) and birds, aquatic animals, insects, reptiles, and rodents. The following animals are prohibited:
  • Offensive or dangerous animals
  • Primates, ferrets, flying squirrels
  • Endangered/threatened species
  • Sick animals
  • Animals by the country of destination
  • Dead or taxidermized animals
  • Animals younger than eight weeks
  • Pregnant or nursing females
  • Animals with offensive odors
  • Brachycephalic (short-nosed) breeds
    • Dogs: Affenpinscher, American Bully, Pit Bull Terrier varieties, Boxer, Bulldog, Chow-chow, Dogo Argentino, Dogue de Bordeaux, English toy spaniel, Brussels Griffon, Lhasa apso, Pekingese, Pug, Shar-pei, Shih Tzu.
    • Cats: Burmese, Himalayan, Persian, Exotic.
• Age Requirement for Cargo Pets
  • Must be at least 12 weeks old.
• Check-In Process for Cargo Pets
  • Check-in locations depend on the cargo office’s position at each airport.
• Pet Cargo Documentation 
  • The health certificate must have been issued within 10 days of arrival.
  • Rabies vaccination proof for dogs and cats, and pet passports for international travel.
• Transportation Conditions for Cargo Pets
  • Temperature constraints: 7°C minimum, 35°C maximum.
  • Specific carrier requirements: must be IATA compliant, rigid, with proper ventilation and secure locking mechanisms.
  • Restrictions on sedation and tranquilizers for pets.
  • Proper kenneling and pre-travel preparations are advised for reducing pet stress.
• Carrier Specifications for Cargo Pets
  • Made of rigid material with a solid roof.
  • Must allow the pet to stand, sit, turn, and lie comfortably.
  • Leak-proof floor required.
  • Excludes carriers made of wire, mesh, cardboard, or collapsible materials.
• Feeding and Care
  • A single meal portion must be provided for the journey.
  • Absorbent material is required inside the carrier for hygiene.
• Regulations and Documentation
  • Compliance with age, health, and breed-specific regulations.
  • Mandatory health certification and appropriate vaccination documentation.
• Special Considerations for Poultry
  • Individual packaging in carton or wood.
  • Adequate ventilation and size for each bird.
  • Strictly one rooster per container.
• Contact and Information
  • For information or assistance, contact Aeromexico Cargo.

Aeromexico Pet Travel Policy for Service Animals

Service animals and emotional support animals are allowed to travel free of charge in the passenger cabin. However, from October 1, 2021, Aeromexico pet travel policy has been modified.

• Pet Travel Policy for Service Animals (SVAN). Only dogs are accepted as service animals. Pigs, monkeys, and miniature horses are no longer accepted. 
• Pet Travel Policy for Emotional Support Animals (ESAN). Only dogs and cats are accepted as ESANs, each weighing no more than 12kg/26lb and measuring up to 22 inches in length and 12 inches in height.

Acceptance Criteria for Service Animals (SVAN)/Guide Dogs

Service animals are allowed in the cabin for passengers requiring support due to disabilities. Service animals include:

• Dogs aiding legally blind passengers
• Animals alerting deaf individuals
• Animals trained for seizure detection
• Animals assisting with motor disabilities

Guidelines for Service Animals (SVAN)/Guide Dogs

• Only dogs qualify as service animals.
• Service animals can travel free of charge in the passenger cabin with their owners.
• Guide dogs must be harnessed and tagged.
• Acceptance is size-dependent.
• Check-in with the animal at least 2 hours before departure.
• Service animals must be at least 8 weeks old.
• Animals should be well-behaved and under control.
• Pets should stay on the floor next to the passenger’s seat.
• No time limit applies to the flight duration for service animals.
• The passenger is responsible for any required onboard cleaning due to the animal.
• Training documentation may be requested for service dogs.

Service Animal Restrictions

• Onboard amenities like blankets and pillows are for passenger use only.
• Passengers with service animals aren’t allowed to occupy emergency exit rows.
• For larger animals, seating next to a bulkhead is provided at no extra cost.
• Service animals are not allowed on passenger seats.
• No specific weight limit for service animals, but seating arrangements may adjust for space.
• Allergies of nearby passengers may necessitate seat reassignments or flight changes at no extra cost.
• Only one pet (service or emotional support) is allowed per passenger.
• Food onboard is exclusively for human passengers.
• Restrictions apply to dangerous pet breeds, which can only travel as checked animals (AVIH).

Service Dogs Traveling to London

• Travelers must obtain prior authorization and pay a processing fee for pets entering the UK, adhering to quarantine laws.
• You can contact the City of London Animal Reception Centre for assistance and information by calling (0044)208 745 7894. 

Documentation for Service Dogs

Service dogs must have detailed documentation requirements outlined for transportation within Mexican territory, including health certificates and vaccination records.

Exiting Mexico with Service Dogs 

Specific health and vaccination documentation requirements are detailed for pets leaving Mexico, including an Animal Health Export Certificate for certain destinations.

Entering Mexico with Service Dogs

Comprehensive guidelines are provided for pets entering Mexico, including vaccination, health certification, and treatments for deworming and delousing.

Service Dogs Traveling to the U.S.

The CDC’s temporary suspension of dog entries from rabies-risk countries is still in place.

Service Dogs Traveling from/into Colombia

The Colombian Farming Institute’s new requirements for pets entering, exiting, or transiting through Colombia are detailed, including health, vaccination, and identification specifications.

Service Dogs Traveling from/into Canada

Entry requirements for pets coming from non-rabies-free and rabies-free countries into Canada are specified, focusing on rabies vaccination and health certification.

Pet Policy for Emotional Support Animals (ESANS)

Emotional support animals are defined as animals that offer therapeutic benefits through companionship. To be eligible to travel, they require a psychiatric physician’s certificate for airline travel.

Guidelines for Traveling with Emotional Support Animals

Pets allowed include dogs and cats, with size and weight limitations. 

• The maximum weight of the emotional support animal must not exceed 26lb/12kg and the maximum size must not exceed 22in in length and 12in in height.

• Emotional support animals must be at least 8 weeks old and checked in at least 2 hours before departure.
• The emotional support animal’s behavior in public must be manageable, akin to service animals, with the owner responsible for any onboard cleanup.

Travel Restrictions for Emotional Support Animals

• Certain airlines, like Iberia (IB) and Air Europa (UX), do not accommodate ESAN on connecting flights.
• Only 1 service animal is permitted per passenger, except on flights to the United States. 
• Emotional support animals should stay in the passenger’s lap (but never on a seat, even if vacant) or personal space, without obstructing others, and cannot be fed or watered on the plane.
• In case of passenger allergies, reseating or rescheduling may occur at no extra cost, with no compensation for such changes.
• Emotional support animals do not require a carrier if they meet service animal standards, but only one ESAN is allowed per passenger.
• Service animals must accompany the passenger on all segments of the journey.
• Unaccompanied minors are not permitted to travel with emotional support animals.
• Certain animals, including rodents, reptiles, and exotic pets, are not allowed as emotional support animals on flights. 
• Emotional support animals are not permitted on flights to London.

Documentation for Emotional Support Animals 

• A medical certificate from a psychiatrist, issued within a year of travel, is needed, detailing the necessity of the animal for mental health support. The certificate must be on letterhead, featuring the issue date, medical license number, and psychiatry specialty license, exclusively from a psychiatrist, not from psychologists or other professionals.
• A form for emotional support pet service must be filled out at least 6 hours before departure, with limitations for late flight bookings.
• ESANs must be at least 8 weeks old, with up-to-date vaccination records, a Certificate of Good Health, and, for exit from Mexico, an Animal Health Export Certificate, excluding flights to the U.S. and Canada.
• Requirements for animals entering Mexico. Includes a valid Certificate of Good Health, rabies vaccination record, and treatments for deworming and delousing, with reentry specifics for pets returning within 15 days.
• Travel Considerations for pets entering the U.S. The U.S. Centers for Disease Control and Prevention (CDC) declared a temporary halt, effective from July 14, 2021, on the importation of dogs into the United States. This suspension affects dogs originating from countries identified as having a high risk of rabies, such as Venezuela, Surinam, Peru, Nicaragua, Honduras, Haiti, Guyana, Guatemala, El Salvador, the Dominican Republic, Cuba, Colombia, Brazil, Bolivia, and Belize. Although Mexico is not listed as a high-risk country, travelers with layovers in Mexico en route to the U.S. should take note of this regulation. More details can be found in the CDC’s dog importation regulations.

• Pet Travel regulations for Colombia. Requires health certification, vaccination, deworming, and delousing requirements for pets entering, exiting, or transiting Colombia, highlighting the need for compliance with national and international standards. 

Frequently Asked Questions About Aeromexico Pet Policy

Navigating the guidelines for traveling with pets can be challenging, especially when flying to different destinations. To help you prepare for a smooth journey with your furry friend, we’ve compiled a list of FAQs about Aeromexico pet policy. It clarifies the airline’s pet rules and regulations, ensuring that both you and your pet enjoy a comfortable and stress-free travel experience.