EVA Air Pet Policy

The EVA Air pet policy permits dogs, cats, and rabbits to travel in the cargo compartment as checked baggage. Only trained service dogs carried by disabled passengers are allowed in the cabin free of cost. 

The pressure and temperature in the cargo compartment are the same as that in the passengers’ cabin. There are no weight limitations for pets travelling as checked baggage, but pets weighing more than 110lb/50kg must be pre-approved. 

Before traveling with your pet, you must:

  1. Book your pet at least 48 hours before departure by informing EVA Air on +1-844-903-1897.
  2. Fill out and submit (in duplicate) the Passenger’s Declaration for Live Animal form at the check-in desk (on the day of travel).

EVA Air Pet Policy—In-Cabin Pets

EVA Air no longer accepts pets as unchecked baggage in the passenger cabin of the aircraft, except for trained service dogs and emotional support dogs.

EVA Air Pet Policy—Pets as Checked Baggage (AVIH)

EVA Air allows dogs, cats, and rabbits to travel as checked baggage in the cargo hold of the aircraft, where the temperature and pressure conditions are the same as those in the passenger cabin.

  • Pets Allowed. Only cats, dogs, and rabbits are accepted. 
  • Pet Reservations
    • Call EVA Air (+1-844-903-1897) with your pet’s details. 
    • Book your pet at least 48 hours before departure. 
  • Forms Required
  • Submit 2 copies of the Passenger’s Declaration for Live Animal form at the check-in counter.
  • Valid health and rabies certificates.
  • Other documents required by the countries of departure, transit, or entry. 
  • Pet Age
    • The pet must be at least 4 months old. 
    • Pregnant pets will not be accepted.
  • Check in 
  • You must check in at the passenger counter at least 2 hours before departure
    (2.5 hours at London Heathrow Airport). 
  • Keep enough time for your check-in.
  • Restrictions 
  • Route and aircraft limitations
    • Pets are not accepted as checked baggage: 
  • On A321 and B787 aircraft.
  • On long-haul flights (incl. flights to North America, Europe, and Oceania).
  • Only 2 pet cages per flight are accepted on short haul-flights. 
  • Temperature Restrictions. If the temperature in any city on the itinerary is less than 10° F (-12°C) or more than 85° F (29° C), your pet will not be allowed to travel as checked baggage.
  • Breed Restrictions
    • Brachycephalic (snub-nosed) dog and cat breeds, including their cross breeds, will not be permitted in hot weather due to their difficulty in maintaining normal body temperature: 
  • In the northern hemisphere points from Apr 1 to Nov 30. 
  • In the southern hemisphere points from Oct 1 to Mar 31. 
  • On all flights to/from/via Southeast Asia throughout the year.

    These breeds include:
    Dogs. Tibetan Spaniel, Shih Tzu, Shar Pei, Pug (all breeds), Presa Canario, Pekingese, Mastiff (all breeds), Lhasa Apso, Japanese Chin/Japanese Spaniel/Chin Chin, English Toy Spaniel, Dogue de Bordeaux, Chow Chow, Cavalier King Charles Spaniel, Bulldog (all breeds), Bull Terrier, Brussels Griffin, Boxers (all breeds), Boston Terrier, and Affenpinscher.
    Cats. Persian (e.g., Chinchilla), Himalayan, Exotic short-haired, and Burmese.
  • The following dangerous dog breeds, including their cross-breeds, are prohibited from traveling throughout the year:
    Terrier Fila Brasileiros, Pit Bull Terrier, Japanese Tosa, Dogo Argentino (Argentine Mastiff), Cane Corso, American Staffordshire, and American Pit Bull (Terrier).
  • Country Embargos
    Brachycephalic dogs and cats are not allowed on flights to/from/via the following Southeast Asian countries throughout the year: 
    • Vietnam
    • Thailand
    • Singapore
    • The Philippines
  • Malaysia
  • Indonesia
  • Cambodia

Note. Pets will not be accepted on an itinerary including any of the above-mentioned countries.

  • Government Restrictions
    • Australia. Pets cannot be carried to Brisbane but may be carried out from there. 
    • The United Kingdom. Pets including hearing-aid/seeing-eye dogs (i.e., service dogs) cannot be carried into the United Kingdom in the cabin or as checked baggage. However, they are allowed to travel out of the United Kingdom as checked baggage in the cargo compartment. 
    • Hong Kong. Pets including hearing-aid/seeing-eye dogs (i.e., service dogs) are not allowed into Hong Kong. However, they are allowed to travel out of Hong Kong.
    • China. Pets will not be subject to quarantine and will clear customs directly upon arrival only if: 
  • If traveling to John F. Kennedy International Airport (JFK) New York, the pet owner’s name must be the same as the passenger’s name on all documents, or else the pet will be delivered by cargo.
  • If traveling to Los Angeles International Airport: 
  • You can bring 2 pets. 
  • The pets must be your own. 
  • If carrying 3 or more pets for sales or adoption, the pets must be delivered by cargo. 
  • Click here for more information if importing an animal from China to the United States during COVID-19.
  • Canada. Check out the CBSA’s special regulations for importing or traveling with pets.

For more country-specific information and documents, visit Traveler’s Pet Corner at IATA.

  • Pet Container Requirements for Pets Traveling as Checked Baggage (AVIH)

 
A view of the International Air Transport Association’s (IATA’s) standard pet container 

  • Pet containers must meet the following conditions:
    • Must be made of rigid plastic material per IATA regulations. 
    • Must have only 1 door for entry and exit, and must be such that the pet cannot escape or expose its claws.
    • Must be ventilated from more than one side. 
    • The floor must be adequately covered by a proper moisture-absorbing material.
    • The pet must be able to stand upright inside the container without touching the roof.
    • The length of the container must be: 
      • 1.5 times the animal’s length from the nose to the tail’s root
        plus 
      • ½ of the animal’s height from elbow-joint to the ground
    • The width of the container must be 2 times the animal’s shoulder blades’ width. 
    • The container must have enough space for the animal to easily:
      • Stand up
      • Sit erect
      • Turn around while standing 
      • Lie down in a natural position 
    • The container’s feeding receptacles (for food and water) must be securely attached to the container and must have an adequate supply of food and water.
    • Containers made solely out of wire mesh, welded mesh, collapsible material, cardboard, or 2 entry/exit doors are not accepted.
  • Pet Containers per Flight
  • Up to 5 containers are allowed per flight. The number of pets allowed inside a container is as follows:
    • If the total weight of the pet and container is more than 14kg—1 pet per container.
    • If the total weight of the pets and container is less than 14kg—up to 2 similar-sized pets per container (i.e., 2 dogs, 2 cats, or 2 rabbits).

Note. The container’s size must relate to the largest animal. If 2 animals share a pet container, its width must be 3 times the width of the largest animal. 

Pre-Travel Tips 

  • Before traveling, you must obtain:
    • Your pet’s vaccination and documentation (as required by the destination state/country).
    • Pet tags and veterinary certificate.  
  • If traveling internationally, check IATA’s online database. 

Pet Fares—Pets Travelling as Checked Baggage

You will be charged an excess baggage fee for your pet and its container, as the container is not included in your free baggage allowance. However, service dogs (hearing-aid/seeing-eye dogs) can travel free of charge in the cabin with their owners without any weight restrictions. 

Pet Fee on Piece System Routes (USA, Canada, South/Central America)

The piece system applies to flights to/from the United States, Canada, and some countries in South and Central America. 

The pet fee is calculated based on the weight multiplied by excess baggage fee, as shown below: 

  1. If the weight (pet + container) is up to 32kg, the pet fee = 2 units of excess baggage fee.

Example: If traveling from Taipei to San Jose (U.S. west coast) with a dog weighing 10kg (incl. container), the pet fee will be USD 300 (2 units x USD 150 = USD 300).

  1. If the weight (pet + container) is 32 – 42kg, the pet fee = 4 units of excess baggage fee.

Example: If traveling from Taipei to San Jose (U.S. west coast) with a dog weighing 38kg (incl. container), the pet fee will be USD 600 (4 units x USD 150 = USD 600).

  1. If the weight (pet + container) is 42 – 50kg, the pet fee = 6 units of excess baggage fee. 

Example: If traveling from Taipei to San Jose (U.S. west coast) with a dog weighing 47kg (incl. container), the pet fee will be USD 900 (6 units x USD 150 = USD 900).

  1. If the weight (pet + container) is more than 50kg, you must seek EVA Air’s approval.

For interline transfers (rates may vary by airline), call EVA Air Reservations on +1-844-903-1897 or your travel agent. 

Pet Fee on Weight System Routes 

The weight system applies to all flights except those to/from the U.S., Canada, and countries in South and Central America. 

The pet fee is 1.5 times the weight multiplied by the excess baggage fee.
(i.e., 1.5 x weight x excess baggage fee).

Example: If you’re traveling from Taipei to Narita with a dog weighing 10kg (incl. container), the pet fee will be USD 225 (1.5 x 10kg x USD 15 = USD 225).

EVA Air Pet Policy—Pets as Air Cargo 

According to the EVA Air pet policy, pets other than dogs, cats, and rabbits (or pets travelling to Hong Kong, Australia, or the United Kingdom) must be transported as air cargo. 

  • Pets Allowed. Only warm-blooded mammals, aquatic animals, and reptiles will be accepted. However, banned animals; poisonous, dangerous, and offensive animals; wild birds; lab animals; and animals with strong or offensive odors will not be accepted.
  • Forms Required
    • A valid health certificate issued within 10 days the travel date. 
    • Proof of rabies vaccination. 
    • All documents and forms required by the destination country.
    • Pet passport (on international flights).
  • Check-in. At the cargo office location of the departure city.
  • Pet Carrier Requirements
    • Must be IATA-compliant.
    • Refer to the section titled Pet Container Requirements for Pets Traveling as Checked Baggage (AVIH).
  • Breed Restrictions. Refer to the section titled Pet Breed Restrictions above.

How to Travel with a Service Animal on EVA Air

Under the EVA Air pet policy, service animals include dogs only. Services animals are defined as dogs that have been trained to help people with disabilities (physical, sensory, intellectual, mental, or psychiatric) so that they can act more independently. Service animals are allowed to travel free of cost in the aircraft cabin with their owners, as long as they meet the following conditions: 

  • Only fully-trained service dogs are accepted. 
  • Emotional support animals are treated as pets and handled per the guidelines applicable to checked pets. This means they must travel as checked baggage in the cargo hold of the aircraft on a chargeable basis.
  • Service dogs can travel free of charge in the cabin.
  • The service dog: 
    • Must be vaccinated from rabies and not be exposed to rabies.
    • Must be free of disease and pests so that other people’s or animals’ health is not endangered. 
    • Must have all the veterinary certificates and required documentation for all the countries on the itinerary. 
  • Advance notice required

The passenger must submit all the required forms (below) to the Special Assistance Desk at least 48 hours before departure.

  • Passengers traveling to/from the United States with a hearing-aid/seeing-eye service dog must present the U.S Department of Transportation Service Animal Air Transportation Form, attesting that the service dog is well-behaved, well-trained, and in good health.
  • Passengers travelling to/from the United States on flights longer than 8 hours must present the U.S Department of Transportation Service Animal Relief Attestation Form, attesting that the dog can relieve itself without creating a health or sanitation issue on the flight.
  • If you’re unable to meet all the above requirements, your dog will need to travel as checked baggage on a chargeable basis.
  • Passengers traveling with an emotional/psychiatric support dog to/from the United States must present a less-than-one-year-old letter from a licensed mental health professional (with date, type of license, and license jurisdiction) stating on their official letterhead that: 
    • The passenger is under their care.  
    • The passenger has an emotional or mental disability that is listed in the Diagnostic and Statistical Manual (DSM) IV
    • That the passenger needs the dog during the flight and/or at the destination.
  • Conditions of Travel
    • Only 1 service dog per passenger is permitted.
    • The service animal must be a dog—and at least 4 months old.
    • The service dog must fit in the owner’s lap or within their foot space.
    • Must be clean and well-behaved in public. 
    • Must follow the owner’s directions and not run freely inside the aircraft, the terminal, or the airport’s gate area.
    • Must remain seated on your lap, under your seat, or at your feet.
    • If inside a kennel, the kennel (with the dog inside) must fit under your front seat.
    • The passenger must carry a spare mask for the service dog.
  • Restrictions 

Service dog are not allowed to:

  • Occupy a passenger seat. 
  • Get accommodations by exit row seats. 
  • Block passage or aisle space.
  • Use a tray table.
  • Stick any body part out into the aisle or row.
  • Behavior 
    • The service dog must be:
  • In control of the owner at all times. 
  • Leashed/harnessed throughout the trip.
  • The service dog must not show any signs of aggressive behavior, such as:
    • Growling, biting, or lunging at people.
    • Relieving itself in the aircraft, airport terminal, or gate area.
  • Emotional support animals are not accepted on all routes. In flying on such a route, the handling guidelines for checked pets will apply (for details, refer to the section titled EVA Air Pet Policy). 

Frequently Asked Questions on EVA Air Pet Policy

If your flight is operated by the piece system—which applies to all flights to/from the United States, Canada, and countries in Central and South America—the pet fee is: 

  • 2 excess baggage units if the weight of the pet (incl. container) is 32kg.
  • 4 excess baggage units if the weight of the pet (incl. container) is between 32 – 42kg. 
  • 6 excess baggage units if the weight of the pet (incl. container) is 42 – 50kg. 

If you’re flying on a weight system route—which applies to all flights except those to/from the U.S., Canada, Central, and South America—the pet fee is 1.5 times the weight (pet + container) multiplied by the excess baggage fee. 

If the pet’s weight is more than 50kg, you will have to ask EVA Air for approval. For excess baggage charges, refer to the page titled EVA Air Baggage Allowance page. For interline transfers (rates may vary by airline), call EVA Air Reservations on +1-844-903-1897 or your travel agent. 

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