Bangkok Airways Pet Policy

Bangkok Airways allows only cats and dogs to travel in the aircraft hold—not in the cabin. The cabin hold provides a safe, temperature-controlled environment and is located below the passenger cabin.

Pet reservations cannot be made online. You must book by phone or at ticket office in your area at least 24 hours before departure (see below).  

Important Update. Bangkok Airways has temporarily suspended pet travel services until October 30, 2021.
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Bangkok Airways Pet Policy Highlights 

According to Bangkok Airways pet policy:

  • Pets Allowed. Only dogs and cats are allowed in the aircraft hold.
  • Pet Reservations. You must book at least 24 hours before departure. 
  • Acceptance Conditions 
    • Domestic flights (within Thailand)
      The pet must be at least 8 weeks old on the following flights: 
      • AT72 flights. 
      • Flights to Phuket, Chiang Mai, and Samui.
    • International flights
      • The Maldives. Only cats are allowed. 
      • Passengers must comply with the age and health requirements of the ports of destination, origin, transfer, and transit.  
      • Thailand: Pets must be at least 4 months old.
      • Other Countries: Per local customs regulations.
  • Pet Restrictions
    • The following pets will not be accepted: 
      • Pregnant pets
      • Injured pets
      • Sick pets 
      • Pets with a strong odor 
  • Only 1 pet per cage is permitted.
  • Temperature Restrictions
    If the temperature at the departure and/or arrival airports exceeds 84F (29C) degrees or is below 45F (7C), Bangkok Airways may not accept your pet or may require an Acclimation Certificate
  • Pet Breeds Not Allowed
    The following Brachycephalic (snub-nosed) dog breeds plus a few others are not allowed for their own safety.
Tibetan SpanielStaffordshire Bull TerrierShih TzuShar PeiPugPit BullPekineseMastiff (All Breeds)Lhasa ApsoJapanese Spaniel (Chin)Japanese PugJapanese BoxerFrench BulldogEnglish Toy SpanielEnglish BulldogDutch PugChow ChowChinese PugBulldogBrussels GriffonBoxerBoston TerrierAmerican Staffordshire TerrierAmerican Pit Bull TerrierAmerican Bulldog
  • Pet Container Requirements 
    • Weight and dimensions 
Aircraft Containers/FlightContainer Dimensions Total Weight Permitted
(pet + container)
AT72280 x 45 x 65cm44lb/20kg
A3192100 x 60 x 75cm132lb/60kg
A3203100 x 65 x 75cm132lb/60kg 
  • Containers made of wire/welded mesh are not permitted. 
  • A fillable (from outside) water container must be attached to the containers.
  • The container weight (incl. pet) is not included in the free baggage allowance—it is subject to excess baggage charges. 
  • For international travel, the owner is responsible for obtaining: 
    • The necessary entry permits required by the country of destination/transit/origin.
    • A valid health certificate and proof of rabies vaccination.

Bangkok Airways Pet Charges

  • Domestic flights ~USD 6/THB 180/kg/sector. 
  • International flights—zonal fares apply ~USD 11–60/kg/sector.
    (refer to the section titled Bangkok Airways Excess Baggage Charges)  

Bangkok Airways Pet Policy for In-Cabin Pets

Unfortunately, Bangkok Airways does not allow pets to travel in the cabin.

Travelling with Guide/Assistance Dogs on Bangkok Airways


Guide dogs are not allowed in the cabin—but can travel free of charge as checked baggage

Guide or assistance dogs are dogs that have been trained to help people with physical disabilities so that they can act with greater independence. Guide dogs include hearing, guide, and service dogs. They are allowed to travel free of cost in addition to the standard baggage allowance—as checked baggage—in the temperature-controlled cargo hold (but not in the cabin).

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