ANA does not allow pets to travel in the aircraft’s passenger cabin but allows dogs and cats to travel as checked baggage (in the cargo hold section of the aircraft) or as air cargo. Service dogs are allowed to travel for free with disabled passengers.
ANA does not accept pet reservations on phone. You must make advance reservations over the phone by calling + or the ANA Reservations Office in your city/country.
ANA Airline Pet Policy—Pets in the Cabin
ANA does not allow pets to travel in the passenger cabin. Only service dogs are allowed to travel free of charge with disabled passengers in the passenger cabin.
ANA Airline Pet Policy—Pets as Checked Baggage
ANA accepts the carriage of certain domesticated pets as checked baggage in the cargo hold section of the aircraft. The temperature and pressure conditions in this section are the same as those in the passenger cabin.
Pets Allowed. Cats, dogs, and small animals like hamsters, small birds, and rabbits. Only 1 animal is allowed per container, or 1 pair of birds (male and female) per cage.
Number of Pets. A maximum of 3 pet containers/carriers per flight.
Maximum Weight. The total weight of the pet (plus container) must not exceed 99lb/45kg.
Import/export documentation required by the departure/destination country.
Health certificate.
Export quarantine certificate (if required).
Pet Reservations
Book in advance to ensure space availability.
Call /ANA Office in your area.
ANA does not accept online reservations.
Check-in
Arrive at the airport’s check-in counter with your pet with the required form/documentation. If your pet requires quarantine inspection, get your pet inspected and then report to the check-in counter.
Sign and submit the Consent and Release Form and pay the pet fee to complete your check-in formalities.
Your pet will be carried to the aircraft on a truck.
Pet Fees
Between Areas*
Within an Area* (excl. Japan)
Within Japan (consumption tax may apply)
Pet Fee per Carrier
JPY 40,000 USD/CAD 400 EUR300
JPY 25,000 USD/CAD 250 EUR 200
JPY 5,000
Area1: North America, Hawaii, and Latin America Area2: Europe, Russia (West of the Urals), the Middle East, and Africa Area3: Russia (East of the Urals), Asia (incl. Japan), and Oceania
Pet Container Requirements
Size and weight
The combined linear dimensions must not exceed 292cm/115in.
The total weight of the pet carrier/container (incl. pet) must not exceed 99lb/45kg.
The pet container:
Must be IATA-compliant.
Must have a leakproof bottom.
Must be hard, i.e., made of rigid plastic, metal, solid wood, etc.
Cannot be soft-sided.
Must be equipped with a security lock.
Must prevent your pet from escaping and prevent physical contact.
Must have a watering and food dish inside the kennel that can be accessed from outside by an ANA crewmember.
Must be roomy enough to allow the pet to stand upright, lie down, and turn around easily.
Must have removable wheels or wheels that can be made inoperable (if it is a wheeled container/kennel).
Must be ventilated from 3 sides (aside from the door).
Must have functional handles.
Pet Travel Restrictions
Breed Restrictions. ANA does not accept:
Cold-blooded animals like lizards, reptiles, fishes, and turtles.
The following snub-nosed dog breeds between May 1 and October 1:
Bulldogs
French Bulldog
Brussels Griffon
Boxer
Boston Terrier
Bull Terrier
Chow Chow
Chin
Shih Tzu
King Charles Spaniel
Pug
Pekingese
Tibetan Spaniel
Country Restrictions
The following countries do not allow the entry of pets as checked baggage (but may accept them if transported via air cargo):
United Kingdom
Hong Kong
Australia (from/to Perth)
If you’re travelling to any of these areas, call an ANA cargo agent to book your pet as air cargo.
To prevent the spread of COVID-19, ANA will temporarily not be accepting pets on the following flights (China):
To Guangzhou/Hangzhou
To/from Shenzhen
The United States has temporarily suspended the entry of dogs that have been to a high risk for rabies country in the last 6 months. This is in keeping with a notice issued by the Centers for Disease Control and Prevention (CDC). For more information, refer to How to Apply for a CDC Dog Import Permit.
Quarantine Regulations for Pet Imports into Japan
If you’re flying to Japan with your pet, the import procedure will depend on what type of animal your pet is.
If you’re travelling with a dog or a cat
You will need to notify the Animal Quarantine Service of Japan (AQS) at least 40 days in advance.
If you’re travelling from a rabies-free country, the pet quarantine period will be over in 12 hours if you have an export certificate confirming that your pet is fitted with an ISO-standard microchip.
If your pet does not comply with the regulations, your pet’s quarantine period can be up to 180 days. For more information, refer to the Animal Quarantine Service (AQS).
If you’re travelling with rodents (mammals excluding cats and dogs) or birds
After arrival, you must submit the following documents to the Quarantine Station of the Ministry of Health, Labor, and Welfare:
ANA Cargo allows you to transport larger pets and other animals as air cargo, as long as they are allowed to travel and they’re travelling in an IATA-compliant pet crate.
Pets Allowed
Cats, dogs, birds, primates, and other warm-blooded mammals.
For birds, primates, and other animals, consult with an air cargo forwarder/agent/ANA Air Cargo.
Pet Forms
Health Certificate issued by a certified veterinarian within 10 days of travel stating that your pet is:
You must book through an air cargo forwarder/agent. (ANA Cargo will not accept reservations directly).
Check-in
You must check in your pet at ANA’s designated air cargo facility in your city.
Pet Fees
Call ANA Cargo for pet fees.
General Conditions of Acceptance
Your pet must be healthy. Newly born pets will not be accepted.
Your pet must not have special replenishment needs during the journey.
You must provide your pet’s name and breed.
Short-headed dogs are not accepted on international flights by ANA Cargo at any time of the year.
Pet Crate Requirements
Your pet crate must provide enough space for your pet to stand upright, sit down, and lie down naturally.
Your pet crate must comply with Chapter 8 (Container Requirement 1) of the IATA Live Animals Regulations.
The pet crate must be made of material that is sturdy enough to resist damage or deformation and must be able to easily withstand the weight of your pet inside it.
The pet crate must be ventilated from at least 3 sides and allow ample airflow.
The pet crate must be equipped with a locking mechanism that prevents the doors from opening accidentally.
The openings in the ventilation must be covered with fine meshing to prevent any part of your pet’s body from protruding out.
The pet crate must prevent your pet from escaping in any possible manner and also prevent injury to other animals.
The pet crate’s interiors should not contain projections capable of causing injury to your pet.
The pet crate’s interiors must be clean at all times.
The floor of the pet crate must contain water-absorbent material to prevent leakage.
The pet crate must contain proper handles.
Pet Travel Method
The temperature and humidity inside the cargo compartment can be higher or lower than that outside at the time of loading and unloading.
The lights inside the cargo compartments are switched off during flights.
The atmospheric pressure during flights is ~0.8. This means your pet’s ears and other functions will likely be impacted while ascending or descending.
Pet Travel Restrictions
Banned Breeds
Short-headed dog breeds will not be accepted as international cargo baggage.
The following snub-nosed dog breeds will not be accepted as international cargo baggage:
Bulldogs
French Bulldog
Brussels Griffon
Boxer
Boston Terrier
Bull Terrier
Chow Chow
Chin
Shih Tzu
King Charles Spaniel
Pug
Pekingese
Tibetan Spaniel
Travelling with Service Dogs on ANA
ANA allows passengers with a disability to travel with an assistance dog in the passenger cabin free of charge. If you plan to travel with an assistance dog, you must inform ANA before travelling.
Domestic Flights within Japan. You must carry the following on domestic flights within Japan:
Assistance Dog/Guide Dog Certificate
Assistance Dog/Guide Dog tag on your dog.
International Flights. You may be required to present the following:
Assistance/Guide Dog documentation
Harness
Tag stating that your dog is a guide dog, hearing dog, or a mobility assistance dog.
Travelling with Service Dogs to/from the USA, Canada, Mexico
Service dogs, guide dogs, mobility assistance dogs, and hearing dogs are allowed to travel for free if they meet the required conditions.
Service dogs must be trained to support a person with a specific disability.
Alert dogs must be trained to alert the person before a hypoglycemic shock, epileptic seizure, etc.
Psychiatric service dogs must be trained to assist a person with a mental illness, based on action and behavior.
Emotional support dogs must be trained to provide emotional support to a person with a mental disorder.
Route
Dog Type
Application Requirements
Required Documentation
To/from the U.S.
• Alert Dogs • Psychiatric Service Dogs
Must apply at least 48 hours before departure unless you have the required documentation with you.
The service dog must remain tethered, harnessed, and/or leashed at all times.
The service dog must be trained specifically to support the person with a disability. You may be asked questions and if your service dog does not meet the required conditions, it will be checked in in the cargo hold section of the aircraft.
Large/medium-sized dogs must stay seated within your foot space. If your service dog intrudes into a fellow passenger’s space, you may have to purchase the adjacent seat.
ANAdoes not accept emotional support dogs inside the passenger cabin on flights to/from the United States and Canada. They must travel as checked baggage as normal pets for a fee.
If you’re taking a codeshare flight within the United States, emotional support dogs will only be accepted on United Airlines’ codeshare flights.
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