Singapore Airlines Unaccompanied Minors Policy

A photograph showing unaccompanied minors on Singapore Airlines

Per Singapore Airlines Unaccompanied Minors policy, an Unaccompanied Minor is a passenger between 5 and under 18 years of age who is traveling alone. 

The service for handling Unaccompanied Minors is:

  • Mandatory for children passengers between 5 and 12 years old 
  • Optional for passengers between 12 and 18 years old

Singapore Airlines’ Terms and Conditions for Unaccompanied Minors


Incl. how to make a booking for unaccompanied minors

  • Children 5 years and younger are not allowed to travel alone.
  • For children between 5 and 12
  • For children between 12 and 18
    • The Unaccompanied Minors Handling Service is optional. 
    • To make a booking: 
    • If you do not want to purchase the service, you must: 
    • Travel advice for Russia, France, and South Africa.
      • Travel Advice for Unaccompanied Minors Travelling to/from Russia
        • Children travelling as unaccompanied minors who are 18 years old or less must provide a Notarised Authorisation Letter stating that she/he is travelling unaccompanied, except in the following cases:
          • The child is travelling with a parent but has a different family name (such as mother and child), in which case a birth certificate must be furnished to prove the relationship. 
          • The child is travelling with a trustee/guardian, in which case the appropriate documents must be produced to the immigration authorities to prove the relationship. 
          • The child has a seaman or diplomatic passport.
      • Travel Advice for Unaccompanied Minors Travelling from France 
        • Regardless of nationality, children below 18 years travelling out of France without their legal parents or guardians and as unaccompanied minors must carry the following documents:
      • Travel Advice for Unaccompanied Minors Travelling to/from South Africa
        • The South African Department of Home Affairs requires additional travel documents for child passengers below 18 years travelling to/from South Africa.

If you need any clarification, call +1-844-903-1897 or your local Singapore Airlines Reservations office.

Guidelines for Unaccompanied Minors

Documents and process

Before traveling, you will need to: 

  • Call +1-844-903-1897 or your local Singapore Airlines office and provide the following information:
    • Your child’s name and age.
    • Your name, address, and contact details. 
    • Name, address, and contact details of the guardian accompanying your child at departure and arrival. 
    • Any special requirements your child may have—such as concerning meals, etc.
  • Fill out and submit the Special Assistance and Handling Form for Unaccompanied Minors.
  • Have the following documents ready:
    • The child’s passport (must be valid for at least 6 months).
    • A valid visa, if required.
    • A re-entry permit for returning home. 
    • Medical check-ups and inoculations (with proof).

Boarding and takeoff

  • The parent or guardian who accompanies the child to the airport must:
    • Bring the child to the airport’s check-in desk at least 2.5 hours before departure.
    • Bring along a valid ID. 
    • Stay at the airport until the flight takes off.
  • Your child will receive priority at immigration, security, and boarding—a Singapore Airlines staff member will board your child early and introduce him/her to the flight crew. 
  • Your child will be apprised of the plane’s safety features by the aircraft crew.

During the flight

  • Singapore Airlines’ flight crew will check on your child regularly, and also provide puzzles, gifts, and games to ensure your child enjoys his/her journey.
  • Ask your child to: 
    • Inform a flight attendant if he/she requires any assistance.
    • Wait for a Singapore Airlines crew member to escort him/her to the gate after landing.

Arrival and pick-up

After your child’s flight lands:

  • Your child’s specially tagged bags will be collected by the ground staff. 
  • Your child will be escorted with bags through customs till he/she meets the designated guardian at the airport—and you will be informed via phone.
  • The parent or designated guardian must:
  • Reach the airport well before the flight’s scheduled arrival.
  • Carry a valid identification.
  • Be at the gate to meet your child.

Note

  • In case of overnight stays, your child will be taken care of throughout the transfer.
  • In case of flight delays, disruptions, or cancelations
    • You will be notified and be able to speak with your child over the phone at the airline’s expense.
    • If your child has to stay overnight, your child will be taken care of at a partner hotel by a staff member—with accommodations and meals provided.

Singapore Airlines Unaccompanied Minors Fees


What is the service fee for Unaccompanied Minors on Singapore Airlines?

The service fee charged for Unaccompanied Minors depends on the fare type and destination.
After you book your child’s flight: 

  • Fill out the Special Assistance and Handling Form for Unaccompanied Minors. 
  • Contact your local Singapore Airlines office and tell them you’ll be requiring the service. 

Additional charges may apply for children between 12 to under-18 years of age.


Frequently Asked Questions on Singapore Airlines Unaccompanied Minor Policy

If your child is between 5 – 12 years old, you can book the Unaccompanied Minor service by calling +1-844-903-1897 or your local Singapore Airlines office, and submitting the Special Assistance and Handling Form for Unaccompanied Minors. 

If your child is between 12 – 18 years old, the Unaccompanied Minor service is optional. If you decide to book the service, you must call +1-844-903-1897 or your local Singapore Airlines office and submit the same form (as above). However, if you decide not to book the service, just book the flight for your child, complete the Unaccompanied Minors Waiver form and call +1-844-903-1897 or your local office to inform them of your choice. 

When you book a flight for an Unaccompanied Minor, it is just like booking a flight for yourself—with some additional information.

Just call +1-844-903-1897 or a local SQ office and provide your child’s name, age, addresses, and contact information of the parent/guardian who will be accompanying and receiving your child at the departure and arrival airports. You must also share any special needs your child may have, such as with meals.

However, if your child is less than 8 years old, Singapore Airlines will order the meal on your child’s behalf. 

You will be required to fill out and submit the Special Assistance and Handling Form for Unaccompanied Minors. Aside from this, your child must have:

  • A passport (valid for at least 6 months)
  • A visa, if required
  • A re-entry permit, if required
  • Required inoculations and medical check (with proof)

Yes, Singapore Airlines’ ground staff assist your child through the check-in process. Whoever is accompanying your child to the airport should remain there until the flight departs. 

You and the person who will be receiving your child at the destination airport will be informed after the flight takes off, along with the estimated arrival time. If your child has a connecting flight on Singapore Airlines flight from Singapore, you will be informed via a text message after your child has boarded the connecting flight.

Your child will receive priority treatment not only through immigration and security but also through boarding, baggage collection, and customs clearance. The staff will also help your child fill out the immigration and customs forms of the destination country/city.

Your child’s baggage will be collected by Singapore Airlines’ ground staff, who will identify it with the help of special tags attached to them. Your child will also be helped through customs with his/her bags and escorted to the airport gate and handed over to the person designated to meet your child at the airport. 

If your child’s flight is cancelled or delayed: 

  • You’ll be informed of the cancellation or change to the flight schedule.
  • Your child will be assisted through immigration. 
  • Your child will be accompanied by a responsible adult to one of SQ’s partner hotels (throughout the stay) if he/she has to stay overnight as a result of the cancellation or delay. 
  • Singapore Airlines will (at its own expense) arrange for your child to call you and speak with you. 

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