Singapore Airlines Unaccompanied Minors Policy

A photograph showing unaccompanied minors on Singapore Airlines

Per Singapore Airlines Unaccompanied Minors policy, an Unaccompanied Minor is a passenger between 5 and under 18 years of age who is traveling alone. 

The service for handling Unaccompanied Minors is:

• Mandatory for children passengers between 5 and 12 years old 
• Optional for passengers between 12 and 18 years old

Singapore Airlines’ Terms and Conditions for Unaccompanied Minors

Incl. how to make a booking for unaccompanied minors

• Children 5 years and younger are not allowed to travel alone.
• For children between 5 and 12
  • You must purchase the Unaccompanied Minors Handling Service—it is mandatory. 
  • To make a booking:
    • Call or your local Singapore Airlines office, and 
    • Submit the Unaccompanied Minors Handling Service Form after filling it out
• For children between 12 and 18
  • The Unaccompanied Minors Handling Service is optional. 
  • To make a booking:
    • Call + or your local Singapore Airlines office, and 
    • Submit the Special Assistance and Handling Form for Unaccompanied Minors after filling it out 
  • If you do not want to purchase the service, you must:
    • Book your child’s ticket online. 
    • Download and complete the Unaccompanied Minors Waiver Form. 
    • Present the completed form at the airport during check-in.
  • Travel advice for Russia, France, and South Africa.
    • Travel Advice for Unaccompanied Minors Travelling to/from Russia
      • Children travelling as unaccompanied minors who are 18 years old or less must provide a Notarised Authorisation Letter stating that she/he is travelling unaccompanied, except in the following cases:
        • The child is travelling with a parent but has a different family name (such as mother and child), in which case a birth certificate must be furnished to prove the relationship. 
        • The child is travelling with a trustee/guardian, in which case the appropriate documents must be produced to the immigration authorities to prove the relationship. 
        • The child has a seaman or diplomatic passport.
    • Travel Advice for Unaccompanied Minors Travelling from France
      • Regardless of nationality, children below 18 years travelling out of France without their legal parents or guardians and as unaccompanied minors must carry the following documents:
        • A separate passport.
        • Exit Territory Authorization Form signed by the child’s legal parents or guardians along with a photocopy of their valid ID.
    • Travel Advice for Unaccompanied Minors Travelling to/from South Africa
      • The South African Department of Home Affairs requires additional travel documents for child passengers below 18 years travelling to/from South Africa.
        

If you need any clarification, call or your local Singapore Airlines Reservations office.

Guidelines for Unaccompanied Minors

Documents and process

Before traveling, you will need to: 

• Call or your local Singapore Airlines office and provide the following information:
  • Your child’s name and age.
  • Your name, address, and contact details. 
  • Name, address, and contact details of the guardian accompanying your child at departure and arrival. 
  • Any special requirements your child may have—such as concerning meals, etc.
• Fill out and submit the Special Assistance and Handling Form for Unaccompanied Minors.
• Have the following documents ready:
  • The child’s passport (must be valid for at least 6 months).
  • A valid visa, if required.
  • A re-entry permit for returning home. 
  • Medical check-ups and inoculations (with proof).

Boarding and takeoff

• The parent or guardian who accompanies the child to the airport must:
  • Bring the child to the airport’s check-in desk at least 2.5 hours before departure.
  • Bring along a valid ID. 
  • Stay at the airport until the flight takes off.
• Your child will receive priority at immigration, security, and boarding—a Singapore Airlines staff member will board your child early and introduce him/her to the flight crew. 
• Your child will be apprised of the plane’s safety features by the aircraft crew.

During the flight

• Singapore Airlines’ flight crew will check on your child regularly, and also provide puzzles, gifts, and games to ensure your child enjoys his/her journey.
• Ask your child to:
  • Inform a flight attendant if he/she requires any assistance.
  • Wait for a Singapore Airlines crew member to escort him/her to the gate after landing.

Arrival and pick-up

After your child’s flight lands:

• Your child’s specially tagged bags will be collected by the ground staff. 
• Your child will be escorted with bags through customs till he/she meets the designated guardian at the airport—and you will be informed via phone.
• The parent or designated guardian must:

• Reach the airport well before the flight’s scheduled arrival.
• Carry a valid identification.
• Be at the gate to meet your child.

Note

• In case of overnight stays, your child will be taken care of throughout the transfer.
• In case of flight delays, disruptions, or cancelations:
  • You will be notified and be able to speak with your child over the phone at the airline’s expense.
  • If your child has to stay overnight, your child will be taken care of at a partner hotel by a staff member—with accommodations and meals provided.

Singapore Airlines Unaccompanied Minors Fees

What is the service fee for Unaccompanied Minors on Singapore Airlines?

The service fee charged for Unaccompanied Minors depends on the fare type and destination.
After you book your child’s flight: 

• Fill out the Special Assistance and Handling Form for Unaccompanied Minors. 
• Contact your local Singapore Airlines office and tell them you’ll be requiring the service. 

Additional charges may apply for children between 12 to under-18 years of age.

---

Frequently Asked Questions on Singapore Airlines Unaccompanied Minor Policy