Flight change policy

The change fees for all flights have been waived till December 31, 2021

The recently revised Aer Lingus flight change policy allows to change your flight for free on all routes and fare types until December 31, 2021—as often as you like. However, if your new fare is costlier, you must pay the fare difference based on the prevailing ticket price when you make the change.

Below is a snapshot of the revised Aer Lingus flight change policy—and how it affects you:

  • If you booked your ticket online from AerLingus.com, you can make an Aer Lingus flight schedule change online through Manage Trip without being charged any change fee (up to December 31, 2021). This means you can:
    • Change your Aer Lingus flight schedule 
    • Change the date of your flight 
    • Change the time of your flight 
    • Change the destination of your flight 
    • Upgrade your fare type 
  • If your itinerary includes partner airlines, or was made through Aer Lingus Reservations (i.e., by phone or through a ticket office), you must contact Aer Lingus to change your flight schedule. 
  • If you booked your ticket from a third party such as a travel agent/online agency, contact them directly to process your flight change. 
  • Flights changes are allowed only from the same country of origin. 
  • You must complete your travel no later than 1 year from the ticket’s original date of purchase.
  • Travel extras purchased by you must be rebooked—they will not be transferred automatically to your booking. 
  • Pre-purchased meals and Upgrade Yourself products cannot be transferred or refunded if you voluntarily change your travel itinerary.
  • You’re allowed to change your itinerary up to 2 hours before departure, otherwise the entire amount (except government tax) will be forfeited. 
  • Changes to flight schedules will be subject a fare difference. 
  • If your new fare is cheaper than the original fare, you will not be issued a refund or travel credit for the fare difference. 
  • If you cancel or do not use an individual flight segment on your ticket, it will be treated as a change and will incur a change fee plus fare difference (if any). 

Aer Lingus Flight Change Fee by Route and Fare Type

As explained, the Aer Lingus flight change fees have been waived till December 31, 2021. This applies to all routes and fare types. After the change fee waiver is withdrawn, the Aer Lingus flight change fee will depend on your route and fare type, as shown below. 

  • Fight Change Fee for Saver and Plus Fares—Flights within Europe

The Aer Lingus flight change fee on flights within Europe for Saver and Plus fares is: 

  • USD 60/EUR 40/GBP 35 if you make the flight changes online.
  • USD 80/EUR 50/GBP 40 if you make the flight changes through a Reservation Center.

The flight change fee for Saver and Smart fares on transatlantic flights is:

  • USD 150/EUR 100/GBP 120 if you make the flight changes online.
  • USD 150/EUR 100/GBP 120 if you make the flight changes through a Reservation Center. 

Note

  • Any difference in fare between the original and the new ticket will apply.
  • Change fees and fare difference cannot be refunded. 
  • Flight changes can be made up to 2 hours before departure. 
  • Flight changes are permitted from the same country of origin. 
  • Flights between UK/Continental Europe—USA that include a connecting flight in Ireland will incur a mix of the flight change fees mentioned above as they include both a short- and a long-haul flight. 
  • All types of flight changes, including upgrades, will incur and change fee and the applicable fare difference. 
  • Fight Change Fee for Advantage Fares—Flights within Europe 

If you’re making flight changes to an Advantage fare, the following conditions will apply:

  • You won’t be charged a flight change fee. 
  • Only the difference in fare between the original and the new ticket will apply.
  • If the new ticket is cheaper, the fare difference will not be refunded. 
  • Flight changes can be made up to 2 hours before departure—or up to the departure if you’re at the airport.
  • Flight changes are permitted from the same country of origin. 
  • Missed departure fee will be waived if you’re making any changes at the airport on the day of your flight’s departure. 
  • Fight Change Fee for AerSpace Fares—Flights within Europe 

Changes to AerSpace fares will be subject to the following conditions:

  • You won’t be charged a flight change fee. 
  • Only the difference in fare between the original and the new ticket will apply.
  • If the new ticket is cheaper, the fare difference will not be refunded. 
  • Flight changes can be made up to 2 hours before departure—or up to the departure if you’re at the airport.
  • Flight changes are permitted from the same country of origin. 
  • Missed departure fee will be waived if you’re making any changes at the airport on the day of your flight’s departure. 
  • Fight Change Fee for Saver and Smart Fares—Transatlantic Flights 

If you’re making changes to a Saver or Smart fare on a transatlantic flight, you will be charged the following flight change fees:

  • USD 150/EUR 100/GBP 120 if you make the flight change online.
  • USD 150/EUR 100/GBP 120 if you make the flight change through a Reservation Center.

Note

  • You won’t be charged a flight change fee.  
  • Any difference in fare between the original and the new ticket will apply.
  • Both change fees and fare difference cannot be refunded. 
  • Flight changes can be made up to 2 hours before departure. 
  • Flight changes are permitted from the same country of origin. 
  • Flights between UK/Continental Europe—USA that include a connecting flight in Ireland will incur a mix of the flight change fees mentioned as they include both a short- and a long-haul flight. 
  • All types of flight changes, including upgrades, will incur and change fee and the applicable fare difference. 
  • Fight Change Fee for Flex Fares—Transatlantic Flights 

Changes made to Flex fares on transatlantic flights are subject to the following conditions:

  • You won’t be charged a flight change fee. 
  • You must pay the fare difference between the original ticket and the new ticket.
  • Both change fees and fare difference cannot be refunded. 
  • Flight changes can be made up to 2 hours before departure. 
  • Flight changes are permitted from the same country of origin. 
  • Flights between UK/Continental Europe—USA that include a connecting flight in Ireland will incur a mix of the flight change fees mentioned as they include both a short- and a long-haul flight. 
  • All types of flight changes, including upgrades, will incur and change fee and the applicable fare difference. 
  • Fight Change Fee for Business Fares—Transatlantic Flights 

Changes made to Business fares on transatlantic flights are subject to the following conditions:

  • You won’t be charged a flight change fee. 
  • You must pay the fare difference between the original ticket and the new ticket.
  • Both change fees and fare difference cannot be refunded. 
  • Flight changes can be made up to 2 hours before departure. 
  • Flight changes are permitted from the same country of origin. 
  • Flights between UK/Continental Europe—USA that include a connecting flight in Ireland will incur a mix of the flight change fees mentioned as they include both a short- and a long-haul flight. 
  • Fight Change Fee for Business Flex Fares—Transatlantic Flights 

Changes made to Business Flex fares on transatlantic flights are subject to the following conditions:

  • Flight changes are permitted subject to availability. 
  • You won’t be charged a flight change fee. 
  • Flight changes can be made up to 2 hours before departure, or at the airport up to the time of departure. 
  • Flight changes are permitted from the same country of origin. 

Aer Lingus Flight Rebooking Options 

Zero change fees till December 31, 2021

Regardless of your fare type, you’re allowed to change your flight without being charged a change fee until December 31, 2021—as often you need, and on any route you want. 

Options Available till December 31, 2021

Till the December 31, 2021, travel waiver is in force, you have the following 3 options: 

  1. Make free, unlimited changes to your flight
    You can change your flight on any route up to 2 hours before departure—as many times as you like. You won’t have to pay any flight change fee. A fare difference, if any, will apply.
  2. Apply for a refund voucher if you’re not sure when you’ll travel
    If you’re not sure when you want to travel, apply for a refund voucher. 
    1. You can use the voucher to book a new ticket, buy bags, select a seat, or purchase lounge access. 
    2. Only the following fares can be converted into vouchers: Plus, Smart, Advantage, Flex, Business and Business Flex.
    3. You must apply for a voucher at least 14 days before your flight’s departure. 
    4. You will receive your voucher within 30 days.
  3. Apply for a cash refund if you don’t want to travel
    If you don’t want to travel, you can apply for a cash refund on the following fares:
    1. Advantage, Flex, Business and Business Flex.

Note. All flight schedule changes are subject to the following conditions:

  • If your new ticket is costlier, you must pay the fare difference. 
  • If your new fare is cheaper, the fare difference will not be refunded. 

How to Change Flights on Aer Lingus 

You can change flights on Aer Lingus: 

  1. By Phone
    You can make changes to your flight by calling your local Aer Lingus office, or the travel agent you booked your ticket through. 
  2. Online 

How to Change Flights on Aer Lingus Online 

If you booked directly through Aer Lingus (website, mobile app, ticket counter, or call center), you can change your travel date, time, and/or destination online through Manage Trip as explained below. 


A screenshot of the Manage Trip tab used for making flight changes through Aer Lingus’ website  

  1. Go to AerLingus.com 
  2. Click on Manage Trip 
  3. Enter your booking reference and family name 
  4. Hit the Manage Trip button 
    1. Follow the prompts to change your flight  

Since the Aer Lingus flight change fee stands waived till December 31, 2021, you can change your flight booking as many times as you need until then. 

Note

  • You can also make changes to your flight booking with the mobile app.  
  • If you booked your ticket from a third party, you will need to contact them directly.
  • If you purchased travel extras directly from Aer Lingus, you will need to rebook them because they will not be automatically transferred to your new booking. 
  • Any changes made will be subject to the applicable fare difference.
  • If your new fare is cheaper than the original fare, the fare difference will not be refunded, nor will you receive any travel credit for it.
  • If you cancel or do not use an individual flight segment on your ticket, it will be treated as a change and may be subject to a change fee. 
  • You can change a booking from the same country of origin. 
  • If you change a flight booking, you must complete the travel within one year of the date of purchase of the original ticket. 
  • If you change your flight booking voluntarily, the following add-ons cannot be transferred or refunded:
    • Pre-purchased meal 
    • Upgrade Yourself products

How to Change Flights on Aer Lingus by Phone 

To change an Aer Lingus flight by phone:

  1. Call the Aer Lingus change flight contact number.
  2. Follow the voice commands to connect to a travel expert.
  3. Explain your requirements. 
  4. Provide the following information: 
    1. Your booking reference number and family name to retrieve your flight booking.
    2. Your new travel requirements—such as preferred dates, flight time, etc.
    3. Any other preferences you might have.
  5. Choose an option that suits you most. 
  6. Pay the change flight fee and service fee.

You will receive a confirmation email along with your e-ticket on your registered email ID.

Frequently Asked Questions on Aer Lingus Flight Change Policy

What’s cheaper—canceling my Aer Lingus flight or changing it?

In most cases, changing your flight ticket will be cheaper than canceling it—unless you’re holding a refundable ticket or you cancel a flight ticket to/from the United States within 24 hours of purchasing it, and your flight is at least 7 days away, and you submit a Refund Request Form within 24 hours of purchase—in which case you’ll receive a full refund.  

Per the recent changes made to Aer Lingus’ flight change policy, you’re allowed to change your flight for free until December 31, 2021—as often you need, and on any route you want—as long as you pay the fare difference. 

How do I change my Aer Lingus flight for free?

Under the revised travel waiver due to coronavirus, Aer Lingus allows you to change your flight without penalty. You can make as many changes as you like on any fare or route up to December 31, 2021, without having to pay any change fee. However, if your new ticket is costlier, you must pay the fare difference. You can make the changes online if you purchased your ticket directly from Aer Lingus, or by phone (). 

What should I do if I don’t want to catch my flight tomorrow?

Aer Lingus allows you to change your flight up to 2 hours before departure. You can make the changes online through Manage Trip (if you purchased your ticket directly from Aer Lingus) or by phone. 

If you’re making changes to your flight up to December 31, 2021, you won’t be charged a change fee for modifying your flight, even if you’re holding a Saver/Plus/Smart fare ticket. However, a fare difference will apply. If you’re making changes to your flight booking after December 31, 2021, you’ll be charged a change fee for Saver, Plus, and Smart fares.  

How can I make a flight schedule change on Aer Lingus?

You can make a flight schedule change on Aer Lingus:

  1. By phone—call Aer Lingus on
    (or the travel agent you purchased your ticket from)
  2. Online through Manage Trip if you purchased your ticket directly from Aer Lingus.
    Retrieve your flight through Manage Trip ? Select it ? Make the necessary changes by following the prompts ? Pay the fare difference (if any) ? Confirm the changes.
Can you change the flight dates on Aer Lingus?

Yes, you can change the flights dates on Aer Lingus up to 2 hours before your flight’s departure. If you’re making the changes before December 31, 2021, you won’t be charged a change fee, regardless of your fare conditions. If you’re changing your flight date after December 31, 2021, the normal change fee will apply to Saver, Plus, and Smart fares. For other fares, only the fare difference will apply, subject to seat availability.

Can I change the date of flight on Aer Lingus?

Yes, you can change the date of your flight on Aer Lingus up to 2 hours before departure. Changes made up to December 31, 2021, will not incur any change fee, but you must pay the fare difference if your new ticket is costlier. 

What is the Aer Lingus change flight policy during COVID?

The Aer Lingus change flight policy in response to COVID-19 allows all passengers to make changes to their flight booking through December 31, 2021, without having to pay any penalty/change fee. This travel waiver may or may not be extended, depending on the conditions thereafter.

What is the cost to change a flight on Aer Lingus?

If you’re changing your flight up to December 31, 2021, you won’t be charged any fee for making the changes, but you’ll have to pay the fare difference (if any).

After December 31, 2021, the cost to change an Aer Lingus flight within Europe on Saver/Plus fares is USD 60 if you make the changes online, and USD 80 if you make the changes through a Reservation Center. The cost of changing a flight on transatlantic routes for Saver/Smart fares is USD 150—whether online or through a Reservation Center. 

Can I make a flight change due to illness on Aer Lingus?

If you fall ill and can’t travel, you’re entitled to extend the validity of your ticket by up to 3 months in the same travel class and to the same destination. To avail of this benefit, you must notify Aer Lingus before your flight, and provide a valid medical certificate later as proof of your illness.

What is the flight change fee on Aer Lingus?

The flight change fee on Aer Lingus has been waived until December 31, 2021. This means you will not be charged any change fee for making the changes, other than fare difference between your original and new ticket. 

After the travel waiver is withdrawn, the flight change fee on flights within Europe is USD 60 (online) and USD 80 (Reservation Center) for Saver/Plus fares. On transatlantic routes, the flight change fee for Saver/Smart fares is USD 150, whether you change online or through a Reservation Center. 

What is the Aer Lingus change flight contact number?

The Aer Lingus change flight contact number is . This number is open 24 hours, 7 days a week, and is toll-free if you’re calling from the United States or Canada.

How much does it cost to change an Aer Lingus flight?

If you’re holding a Saver/Plus fare and travelling within Europe, it will cost you USD 60 to change an Aer Lingus flight online and USD 80 to change your flight through a Reservation Center. If you’re travelling on a Saver/Smart fare on a transatlantic route, it will cost you USD 150 to change your flight (online or through a Reservation Center).

You will also be required to pay the applicable fare difference if your new ticket is costlier. If you’re holding any other fare, you’ll only have to pay the fare difference. 

What is the change flight date fee on Aer Lingus?

The change flight date fee on Aer Lingus is USD 0 if you’re making any changes up to December 31, 2021. This travel waiver was introduced in response to the coronavirus pandemic.

The change flight date fee for Saver/Plus fares after December 31, 2021, on flights within Europe is USD 60 if you make the changes online and USD 80 if you make the changes through a Reservation Center, plus any applicable fare difference.

The flight date change fee for Saver/Smart fares after December 31, 2021, on transatlantic flights is USD 150 (online/Reservation Center), plus any applicable fare difference.

How can I change my Aer Lingus flight?

You can change your Aer Lingus flight by phone (), online, or through Aer Lingus’ mobile app. You can make changes online through Manage Trip if you purchased your flight ticket directly from Aer Lingus. If you purchased your ticket through a travel agent or an online website, you’ll have to contact them directly to help you change your flight.

Can I apply for a refund voucher if I don’t want to travel?

That depends on what type of fare you’ve purchased. If you’ve purchased a Saver fare, your fare conditions don’t allow you to apply for a travel voucher. If you’ve purchased a Flex, Advantage, Smart, or Plus fare, you can apply for a refund voucher online up to 14 days before your flight’s departure, and use it to travel later. 

When can I apply for a refund voucher?

You can apply for a refund voucher up to the full value of your ticket, including the fare paid by you, taxes, charges, etc., if:

  • Aer Lingus informed you that your flight has been cancelled. 
  • You booked a Plus or an Advantage fare on a flight within Europe, or a Smart or Flex fare on a transatlantic flight and requested a travel voucher up to 14 days before your flight’s departure.
  • You booked a Green List route on/after August 5, 2020, and the government changes the Green List route.
How should I apply for a voucher?

You can apply for a travel voucher by filling out the Refund Voucher Request form online. Remember, you must apply at least 14 days before your flight’s scheduled departure date. However, if you purchased your ticket from a third party, you should contact them directly to discuss the available options. 

The following bookings don’t qualify for refund vouchers: 

  • AerClub reward bookings
  • Aer Credit Card bookings
  • Chase Companion bookings 
When do refund vouchers expire?

Refund vouchers expire after 5 years of the date issue.  

Does my refund voucher include any ancillaries I paid for, such as baggage fee, seat fees, etc.?

Yes, your refund voucher includes all the ancillaries you paid for, such as your fare, taxes, seat fee, baggage fee, charges, and administration fee minus Avios points (which will refunded to your Avios account). However, third party payments for ancillaries like car hire charges, etc., are not included. 

How will I receive my refund voucher?

The refund voucher will be emailed to the lead passenger (not all passengers).

Are Aer Lingus refund vouchers transferable? 

Yes, Aer Lingus’ refund vouchers can be transferred to others online on AerLingus.com through the Name Change function in Manage My Voucher. The following fields can be changed online: first name, surname, e-mail, and delivery date. 

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