Bangkok Airways does not permit name changes on tickets. Minor corrections due to typographical errors made by the airline may be permitted. Although the airline does not state this anywhere on its website, it doesn’t hurt to call Bangkok Airways (1771 or +1-866-399-0587) and request them to correct the error made by them.
If you made a name typo while booking your ticket online, you may be asked to cancel your ticket and rebook it—but do call and ask your local Bangkok Airways ticket office.
As you can see in the screenshot below, Bangkok Airways’ Ticket Conditions clearly state that the passenger name cannot be changed.
A screenshot showing Bangkok Airways’ Ticket Conditions stating that name changes will not be permitted
Bangkok Airways Name Change Due to Marriage, Divorce, etc.
If you have legally changed your name after purchasing your ticket, you will need to provide valid legal documentation as proof to get your name corrected. The legal documentation could be:
- A marriage certificate
- A divorce decree
- An updated passport or driver’s license
- Other legally recognized documentation
If Bangkok Airways accepts your name change request, you will be charged a service fee.
If Bangkok Airways does not accept your name change request, you will have to cancel your ticket and rebook it under your correct/new name.
For details or clarification, call Bangkok Airways (1771 or +1-866-399-0587) and explain your situation.