The Delta Airlines Chicago city office is located at 5757 S Cicero Avenue, Chicago, IL 60638. The centralized telephone lines of the city office (see below) are open 24 hours a day.
Delta AirLines has two airport offices in Chicago—one at Chicago O’Hare International Airport (ORD) and one at Chicago Midway International Airport (MDW). You can reach the airport offices by phone 24/7 via the centralized phone lines mentioned below.
Delta AirLines has two cargo offices in Chicago—one at ORD and one at MDW. The cargo facility at ORD is located at Building No. 613, North Access Road, Chicago IL 60666. The cargo office is open daily from 4am to 8pm and can be reached via Delta’s centralized phone number 1-800-352-2746/1-800-DL-CARGO). The cargo facility at MDW is located at 5757 S. Cicero Avenue, Chicago IL, and is open daily from 10am to 7pm and can be reached by phone via the same centralized number.
For more information, refer to the sections below.
| Delta AirLines Offices in Chicago | ||
| City Office | ||
| Address | 5757 S Cicero Avenue Chicago, IL 60638 USA | |
| Office Hours | 12am – 11.59pm (Monday – Sunday) | |
| Telephone (24/7) | Flight Information 800-325-1999 (Open 24/7) Domestic Sales & Services 800-221-1212 (Open 24/7) 800-323-2323 for SkyMiles members International Sales & Services 800-241-4141 (Open 24/7) | |
| Airport Offices | ||
| Chicago O’Hare International Airport (ORD) | Chicago Midway International Airport (MDW) | |
| Address | Delta Air Lines Ticket Counter T-5, Chicago O’Hare International Airport (ORD) 10000 W Balmoral Avenue, Chicago, IL 60666 USA | Delta Air Lines Ticket Counter Chicago Midway International Airport (MDW) 5700 S Cicero Avenue Chicago, IL 60638 USA |
| Office Hours | 12am – 11.59pm (Monday – Sunday) | 12am – 11.59pm (Monday – Sunday) |
| Telephone | General Sales & Service 800-221-1212 (24/7) 800-323-2323 for SkyMiles members Flight Information 800-325-1999 (24/7) International Sales & Services 800-241-4141 (24/7) Refund Status 800-847-0578 (8.00am – 7.00pm ET, Mon-Fri) Baggage 800-325-8224 6.00am – 12.00am ET, 7 days/week) Accessible Travel Services 404-209-3434 (24/7) Dial 711 if you have hearing or hearing disabilities) Delta Vacations 800-800-1504 (6.00am – 8.00pm) Delta Gift Cards 800-225-1366 (24/7) Airfare Reservations Delta Vacation Packages 800-800-1504 (24/7) (incl. airfare) | |
| Cargo Office (Chicago O’Hare International Airport, ORD) | ||
| Chicago O’Hare Airport Cargo Facility (ORD) | Chicago Midway Airport Cargo Facility (MDW) | |
| Address | Cargo Facility Building No. 613 North Access Road, Chicago IL 60666 USA | Cargo Facility 5757 S. Cicero Avenue Chicago IL USA |
| Hours of Operation | 4.00am – 8.00pm Import | Export | Cargo | 10.00am – 7.00pm (Monday – Sunday) |
| Customs Info | Port Code 3901 Firms Code 1306 | — |
| Telephone | 1-800-352-2746 (1-800-DL-CARGO) | 1-800-352-2746 (1-800-DL-CARGO) |
| Facility Info | DASH Cooler Human Remains Dangerous Goods | DASH |
Queries/Services Handled by the Delta Airlines Office Chicago
Below are some of the services provided by the Delta Air Lines offices in Chicago. To learn more about them, click on the links or call.
| Flight Status/Information | Service Animals |
| Ticketing | Check-in Assistance |
| Ticket Cancellation | Kiosk Check-in Assistance |
| Ticket Change | Mobile Check-in Assistance |
| Group Bookings | Online/Web Check-in Assistance |
| Seat Assignments | Airport Lounges |
| Seat Upgrades | Immigration Enquiries/Services |
| Visa-related Information | In-Flight Entertainment |
| Sports Baggage | In-Flight Meals |
| Musical Baggage | Missing Baggage Issues |
| Baggage Purchase | Name Change/Correction |
| Pet Reservations | Lost & Found Baggage |
| Unaccompanied Minor Booking |
About Delta Airlines
Headquartered in Atlanta, Georgia, Delta Air Lines is one of the largest airlines in both the United States and the world. It operates a vast network, offering flights to over 325 destinations across 52 countries and 6 continents, through its main hubs in Chicago, Salt Lake City, Seattle/Tacoma, Chicago-JFK, Chicago-LaGuardia, Detroit, and Los Angeles.
With a fleet of more than 800 aircraft, Delta caters to a wide range of passenger needs, providing travel classes ranging from the luxurious Delta One to the budget-friendly Basic Economy. The airline is renowned for its customer service and operational excellence, earning multiple accolades, including recognition as one of the 50 Most Admired Companies and leading airline awards in various regions. Additionally, Delta is celebrated for its comprehensive subsidiary network, including regional affiliates like Delta Connection and ventures in airline services and vacations.
Corporate Office Details
| Address | 1030 Delta Blvd. Atlanta, GA, 30354-1989 United States of America |
| Website | www.delta.com |
| Telephone | 800-544-3328 |
Frequently Asked Questions
Navigating the complexities of air travel can be daunting, but getting precise information about specific airline offices can ease the process significantly. Whether you’re planning your next trip or need immediate assistance, understanding the details of the Delta Air Lines Chicago Office is essential. This guide addresses the FAQs about Delta Air Lines Chicago Office, providing travelers with all the necessary information to make their journey smoother and more enjoyable. From office locations to services offered, we’ve got you covered.
The Delta Air Lines city office in Chicago is located at 5757 S Cicero Avenue, Chicago, IL 60638, USA.
The city office phone lines are open 24 hours a day, seven days a week.
You can contact the city office via phone for flight information at 800-325-1999, for domestic sales and services at 800-221-1212, and for international sales and services at 800-241-4141. These lines are available 24/7.
Delta has airport offices at Chicago O’Hare International Airport (ORD) and Chicago Midway International Airport (MDW).
Yes, both airport offices can be reached by the same centralized phone numbers used for the city office (see above).
The cargo office at ORD is open from 4am to 8pm daily, and the cargo office at MDW operates from 10am to 7pm daily.
Services provided by Delta Air Lines offices in Chicago include flight status information, ticketing, ticket cancellation, ticket changes, group bookings, seat assignments and upgrades, visa-related information, and special baggage arrangements among others.
For baggage inquiries or to report missing baggage, contact 800-325-8224, which is available from 6am to midnight ET, 7 days a week.
Yes, Delta handles special baggage arrangements such as sports and musical instruments. You should call their centralized number or inquire at the city or airport offices for specific procedures.
Yes, Delta offers multiple check-in options including kiosk, mobile, and web check-in assistance. These services can be accessed at their airport offices or online.