The Delta Airlines Chicago city office is located at 5757 S Cicero Avenue, Chicago, IL 60638. The centralized telephone lines of the city office (see below) are open 24 hours a day.

Delta AirLines has two airport offices in Chicago‚ÄĒone at Chicago O‚ÄôHare International Airport (ORD) and one at Chicago Midway International Airport (MDW). You can reach the airport offices by phone 24/7 via the centralized phone lines mentioned below.

Delta AirLines has two cargo offices in Chicago‚ÄĒone at ORD and one at MDW. The cargo facility at ORD is located at Building No. 613, North Access Road, Chicago IL 60666. The cargo office is open daily from 4am to 8pm and can be reached via Delta‚Äôs centralized phone number 1-800-352-2746/1-800-DL-CARGO). The cargo facility at MDW is located at 5757 S. Cicero Avenue, Chicago IL, and is open daily from 10am to 7pm and can be reached by phone via the same centralized number.

For more information, refer to the sections below.

Delta AirLines Offices in Chicago 
City Office
Address5757 S Cicero Avenue
Chicago, IL 60638
USA
Office Hours 12am ‚Äď 11.59pm (Monday ‚Äď Sunday)
Telephone (24/7)Flight Information 800-325-1999 (Open 24/7)
Domestic Sales & Services 800-221-1212 (Open 24/7)
800-323-2323 for SkyMiles members
International Sales & Services 800-241-4141 (Open 24/7)
Airport Offices
Chicago O’Hare International Airport (ORD)Chicago Midway International Airport (MDW)
AddressDelta Air Lines Ticket Counter
T-5, Chicago O’Hare International Airport (ORD) 10000 W Balmoral Avenue, Chicago, IL 60666
USA
Delta Air Lines Ticket Counter 
Chicago Midway International Airport (MDW)
5700 S Cicero Avenue
Chicago, IL 60638
USA
Office Hours12am ‚Äď 11.59pm (Monday ‚Äď Sunday)12am ‚Äď 11.59pm (Monday ‚Äď Sunday)
TelephoneGeneral Sales & Service 800-221-1212 (24/7)
800-323-2323 for SkyMiles members
Flight Information 800-325-1999 (24/7)
International Sales & Services 800-241-4141 (24/7)
Refund Status 800-847-0578 (8.00am ‚Äď 7.00pm ET, Mon-Fri)
Baggage 800-325-8224 6.00am ‚Äď 12.00am ET, 7 days/week)
Accessible Travel Services 404-209-3434 (24/7)
Dial 711 if you have hearing or hearing disabilities)
Delta Vacations 800-800-1504 (6.00am ‚Äď 8.00pm) 
Delta Gift Cards 800-225-1366 (24/7) Airfare Reservations 
Delta Vacation Packages 800-800-1504 (24/7)
(incl. airfare)
Cargo Office (Chicago O’Hare International Airport, ORD)
Chicago O’Hare Airport Cargo Facility (ORD)Chicago Midway Airport Cargo Facility (MDW)
AddressCargo Facility
Building No. 613 
North Access Road, Chicago IL 60666
USA
Cargo Facility
5757 S. Cicero Avenue
Chicago IL
USA
Hours of Operation4.00am ‚Äď 8.00pm
Import | Export | Cargo
10.00am ‚Äď 7.00pm (Monday ‚Äď Sunday)
Customs InfoPort Code 3901
Firms Code 1306
‚ÄĒ
Telephone1-800-352-2746 (1-800-DL-CARGO)1-800-352-2746 (1-800-DL-CARGO)
Facility InfoDASH
Cooler
Human Remains
Dangerous Goods
DASH

Queries/Services Handled by the Delta Airlines Office Chicago

Below are some of the services provided by the Delta Air Lines offices in Chicago. To learn more about them, click on the links or call.

Flight Status/InformationService Animals 
TicketingCheck-in Assistance
Ticket CancellationKiosk Check-in Assistance
Ticket ChangeMobile Check-in Assistance
Group BookingsOnline/Web Check-in Assistance
Seat AssignmentsAirport Lounges
Seat UpgradesImmigration Enquiries/Services
Visa-related InformationIn-Flight Entertainment
Sports BaggageIn-Flight Meals
Musical Baggage  Missing Baggage Issues
Baggage PurchaseName Change/Correction
Pet ReservationsLost & Found Baggage
Unaccompanied Minor Booking

About Delta Airlines 

Headquartered in Atlanta, Georgia, Delta Air Lines is one of the largest airlines in both the United States and the world. It operates a vast network, offering flights to over 325 destinations across 52 countries and 6 continents, through its main hubs in Chicago, Salt Lake City, Seattle/Tacoma, Chicago-JFK, Chicago-LaGuardia, Detroit, and Los Angeles. 

With a fleet of more than 800 aircraft, Delta caters to a wide range of passenger needs, providing travel classes ranging from the luxurious Delta One to the budget-friendly Basic Economy. The airline is renowned for its customer service and operational excellence, earning multiple accolades, including recognition as one of the 50 Most Admired Companies and leading airline awards in various regions. Additionally, Delta is celebrated for its comprehensive subsidiary network, including regional affiliates like Delta Connection and ventures in airline services and vacations.

Corporate Office Details

Address1030 Delta Blvd.
Atlanta, GA, 30354-1989
United States of America
Websitewww.delta.com
Telephone 800-544-3328

Frequently Asked Questions

Navigating the complexities of air travel can be daunting, but getting precise information about specific airline offices can ease the process significantly. Whether you’re planning your next trip or need immediate assistance, understanding the details of the Delta Air Lines Chicago Office is essential. This guide addresses the FAQs about Delta Air Lines Chicago Office, providing travelers with all the necessary information to make their journey smoother and more enjoyable. From office locations to services offered, we’ve got you covered.

What is Delta AirLines Office in Chicago address?

The Delta Air Lines city office in Chicago is located at 5757 S Cicero Avenue, Chicago, IL 60638, USA.

What are the operating hours of the Delta Airlines Chicago, Illinois, city office?

The city office phone lines are open 24 hours a day, seven days a week.

How do I contact the Delta Airlines city office in Chicago?

You can contact the city office via phone for flight information at 800-325-1999, for domestic sales and services at 800-221-1212, and for international sales and services at 800-241-4141. These lines are available 24/7.

Where are the Delta Airlines airport offices located in Chicago?

Delta has airport offices at Chicago O’Hare International Airport (ORD) and Chicago Midway International Airport (MDW).

Can I reach the Delta Airlines airport offices by phone?

Yes, both airport offices can be reached by the same centralized phone numbers used for the city office (see above).

What are the hours of operation for Delta Airlines cargo offices in Chicago?

The cargo office at ORD is open from 4am to 8pm daily, and the cargo office at MDW operates from 10am to 7pm daily.

What services are provided by Delta Airlines offices in Chicago?

Services provided by Delta Air Lines offices in Chicago include flight status information, ticketing, ticket cancellation, ticket changes, group bookings, seat assignments and upgrades, visa-related information, and special baggage arrangements among others.

How can I check the status of my baggage or report missing baggage with Delta Air Lines in Chicago?

For baggage inquiries or to report missing baggage, contact 800-325-8224, which is available from 6am to midnight ET, 7 days a week.

Are there facilities for handling special items like sports equipment or musical instruments at Delta’s Chicago offices?

Yes, Delta handles special baggage arrangements such as sports and musical instruments. You should call their centralized number or inquire at the city or airport offices for specific procedures.

Can I handle travel services like check-ins and booking changes online or at kiosks for Delta Airlines in Chicago?

Yes, Delta offers multiple check-in options including kiosk, mobile, and web check-in assistance. These services can be accessed at their airport offices or online.

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