Etihad Airways Dubai city office is located at 162 Sheikh Zayed Road, Al Wasl, Dubai, UAE. You can contact the office by phone via the following centralized numbers: 600-555666 from within the UAE and +971-600-555-666 from outside the UAE.

Etihad Airways airport office is located at Zayed International Airport (AUH) in Abu Dhabi, which is less than an hour’s drive from Dubai. The centralized phone numbers are the same as above, i.e., 600-555666 if you’re calling from the UAE and +971-600-555-666 if you’re calling from outside the UAE.

Etihad Airways cargo office in Dubai is located at the Mazaya Centre on Sheikh Zayed Road in Dubai and can be reached by phone at +971 02 5990099/+971 4 4072273 and email at DXBcargosales@etihad.ae. The cargo office is open on all days except Fridays from 9am to 5pm. The import office is open 24/7 and can be reached through the details given in the section below.

Etihad Airways Offices in Dubai
City Office
AddressEtihad Airways 
162 Sheikh Zayed Road
Al Wasl, Dubai
United Arab Emirates
TelephoneAvailable 24/7 (English & Arabic)
From within UAE 600-555666
From outside UAE +971-600-555-666
Airport Office
(located in Abu Dhabi, less than an hour’s drive from Dubai)
AddressEtihad Airways 
Zayed International Airport (AUH)
Abu Dhabi
United Arab Emirates
Telephone Available 24/7 (English & Arabic)
From within UAE 600-555666
From outside UAE +971-600-555-666 
Cargo Office
Import Etihad Cargo
NameDNATA
(Ground Handling Agent)
Rajiv Kumar/Samina Khan
AddressAirport Road
Dubai, UAE
Mazaya Centre
Sheikh Zayed Road
Dubai, UAE
Telephone+971-4-2111111+971 02 5990099
+971 4 4072273
Emaildnatacargodxb@dnata.comDXBcargosales@etihad.ae
Websitewww.dnata.com/en/global-network/united-arab-emirateswww.etihadcargo.com
Office Hours24/7 (Monday – Sunday)9.00am – 5.00pm
(all days except Fridays)

Queries/Services Handled by the Etihad Airways Office in Dubai

Below are some of the services provided by the Etihad Airways offices in Dubai. To learn more about them, click on the links or call.

Unaccompanied Minor BookingFlight Status/Informationa
Flight BookingService Animals
Flight CancellationCheck-in Assistance
Flight ChangeKiosk Check-in Assistance
Group BookingsMobile Check-in Assistance
Seat AssignmentsWeb Check-in Assistance
Seat UpgradesAirport Lounges
Special AssistanceImmigration Enquiries/Services
Senior DiscountsIn-Flight Entertainment
Visa-related InformationIn-Flight Meals
Sports BaggageMissing Baggage Issues
Musical Baggage Name Change/Correction
Baggage PurchaseLost & Found Baggage
Pet Reservations

About Etihad Airways 

Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.

The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.

Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.

Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.

Corporate Office Details

AddressEtihad Airways
PO Box 35566
Khalifa City A
Abu Dhabi, UAE
Telephone+971-2-5110000
+971-50-818-1214
+971-2-5111400
Websitewww.etihadairways.com

Frequently Asked Questions

Check out the FAQs below about Etihad Airways office Dubai to make your trip smooth and stress-free.

What is Etihad Airways Office in Dubai contact number?

Dubai office can be contacted at 600-555666 from within the UAE and +971-600-555-666 from outside the UAE.

Where is the Etihad Airways booking office in Dubai?

The Etihad Airways booking office in Dubai is located at 162 Sheikh Zayed Road, Al Wasl, Dubai, UAE.

What is the Etihad Airways Office in Dubai address?

The Dubai office address is 162 Sheikh Zayed Road, Al Wasl, Dubai, United Arab Emirates.

How do I access the Etihad Airways Office Dubai location map?

You can access the Dubai office location map by searching for “162 Sheikh Zayed Road, Al Wasl, Dubai, UAE” on an online map service like Google Maps.

How do I contact the Etihad Airways sales office in Dubai?

You can contact the Etihad Airways sales office in Dubai at 600-555666 from within the UAE and +971-600-555-666 from outside the UAE.

Where is the Etihad Airways ticketing office in Dubai located?

The Etihad Airways ticketing office is located at 162 Sheikh Zayed Road, Al Wasl, Dubai, UAE.

What services are available at the Etihad Airways Dubai City Office?

The Dubai City Office handles services including flight status information, booking, cancellations, changes, group bookings, seat assignments and upgrades, special assistance, visa-related information, baggage services, unaccompanied minor booking, service animals, check-in assistance, and immigration services.

Can I handle cargo-related queries at the Etihad Airways Dubai City Office?

No, cargo-related queries should be directed to the Etihad Airways Cargo Office located at the Mazaya Centre on Sheikh Zayed Road in Dubai. Contact them via phone at +971 02 5990099 or +971 4 4072273 or email DXBcargosales@etihad.ae.

Is there a specific office for Etihad Airways at Dubai International Airport?

No, the Etihad Airways airport office is located at Zayed International Airport in Abu Dhabi, not Dubai International Airport. Dubai is less than an hour’s drive from Abu Dhabi.

Are there any language services provided by the Etihad Airways Office in Dubai?

Yes, the telephone service for the Dubai office is available 24/7 and offers assistance in both English and Arabic.

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