Etihad Airways Dubai Office
Etihad Airways Dubai city office is located at 162 Sheikh Zayed Road, Al Wasl, Dubai, UAE. You can contact the office by phone via the following centralized numbers: 600-555666 from within the UAE and +971-600-555-666 from outside the UAE.
Etihad Airways airport office is located at Zayed International Airport (AUH) in Abu Dhabi, which is less than an hour’s drive from Dubai. The centralized phone numbers are the same as above, i.e., 600-555666 if you’re calling from the UAE and +971-600-555-666 if you’re calling from outside the UAE.
Etihad Airways cargo office in Dubai is located at the Mazaya Centre on Sheikh Zayed Road in Dubai and can be reached by phone at +971 02 5990099/+971 4 4072273 and email at DXBcargosales@etihad.ae. The cargo office is open on all days except Fridays from 9am to 5pm. The import office is open 24/7 and can be reached through the details given in the section below.
| Etihad Airways Offices in Dubai | ||
| City Office | ||
| Address | Etihad Airways 162 Sheikh Zayed Road Al Wasl, Dubai United Arab Emirates | |
| Telephone | Available 24/7 (English & Arabic) From within UAE 600-555666 From outside UAE +971-600-555-666 | |
| Airport Office (located in Abu Dhabi, less than an hour’s drive from Dubai) | ||
| Address | Etihad Airways Zayed International Airport (AUH) Abu Dhabi United Arab Emirates | |
| Telephone | Available 24/7 (English & Arabic) From within UAE 600-555666 From outside UAE +971-600-555-666 | |
| Cargo Office | ||
| Import | Etihad Cargo | |
| Name | DNATA (Ground Handling Agent) | Rajiv Kumar/Samina Khan |
| Address | Airport Road Dubai, UAE | Mazaya Centre Sheikh Zayed Road Dubai, UAE |
| Telephone | +971-4-2111111 | +971 02 5990099 +971 4 4072273 |
| dnatacargodxb@dnata.com | DXBcargosales@etihad.ae | |
| Website | www.dnata.com/en/global-network/united-arab-emirates | www.etihadcargo.com |
| Office Hours | 24/7 (Monday – Sunday) | 9.00am – 5.00pm (all days except Fridays) |
Queries/Services Handled by the Etihad Airways Office in Dubai
Below are some of the services provided by the Etihad Airways offices in Dubai. To learn more about them, click on the links or call.
| Unaccompanied Minor Booking | Flight Status/Informationa |
| Flight Booking | Service Animals |
| Flight Cancellation | Check-in Assistance |
| Flight Change | Kiosk Check-in Assistance |
| Group Bookings | Mobile Check-in Assistance |
| Seat Assignments | Web Check-in Assistance |
| Seat Upgrades | Airport Lounges |
| Special Assistance | Immigration Enquiries/Services |
| Senior Discounts | In-Flight Entertainment |
| Visa-related Information | In-Flight Meals |
| Sports Baggage | Missing Baggage Issues |
| Musical Baggage | Name Change/Correction |
| Baggage Purchase | Lost & Found Baggage |
| Pet Reservations |
About Etihad Airways
Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.
The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.
Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.
Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.
Corporate Office Details
| Address | Etihad Airways PO Box 35566 Khalifa City A Abu Dhabi, UAE |
| Telephone | +971-2-5110000 +971-50-818-1214 +971-2-5111400 |
| Website | www.etihadairways.com |
Frequently Asked Questions
Check out the FAQs below about Etihad Airways office Dubai to make your trip smooth and stress-free.
Dubai office can be contacted at 600-555666 from within the UAE and +971-600-555-666 from outside the UAE.
The Etihad Airways booking office in Dubai is located at 162 Sheikh Zayed Road, Al Wasl, Dubai, UAE.
The Dubai office address is 162 Sheikh Zayed Road, Al Wasl, Dubai, United Arab Emirates.
You can access the Dubai office location map by searching for “162 Sheikh Zayed Road, Al Wasl, Dubai, UAE” on an online map service like Google Maps.
You can contact the Etihad Airways sales office in Dubai at 600-555666 from within the UAE and +971-600-555-666 from outside the UAE.
The Etihad Airways ticketing office is located at 162 Sheikh Zayed Road, Al Wasl, Dubai, UAE.
The Dubai City Office handles services including flight status information, booking, cancellations, changes, group bookings, seat assignments and upgrades, special assistance, visa-related information, baggage services, unaccompanied minor booking, service animals, check-in assistance, and immigration services.
No, cargo-related queries should be directed to the Etihad Airways Cargo Office located at the Mazaya Centre on Sheikh Zayed Road in Dubai. Contact them via phone at +971 02 5990099 or +971 4 4072273 or email DXBcargosales@etihad.ae.
No, the Etihad Airways airport office is located at Zayed International Airport in Abu Dhabi, not Dubai International Airport. Dubai is less than an hour’s drive from Abu Dhabi.
Yes, the telephone service for the Dubai office is available 24/7 and offers assistance in both English and Arabic.
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