The Etihad Airways New York City office is located at 600 5th Ave., 20th Floor, New York, NY 10020-2302. The city office is open on weekdays (Mon-Fri) from 9am to 6pm and can be reached by phone via +1-877-690-0767 (open 24/7) and (212) 554-1300.
Etihad Airways New York airport office is located at John F. Kennedy International Airport (JFK) in Queens, NY 11430. You can contact the airport office by phone (24/7) at +1-877-690-0767.
The Etihad Airways cargo office in New York can be reached by phone (+1 (347) 218-3442) and email (shivlallkatwarup@etihad.ae). The contact details and office hours of the import and export cargo agents in New York City are provided in the section below.
| Etihad Airways New York Offices | ||
| City Office | ||
| Address | 600 5th Ave 20th Floor New York, NY 10020-2302 USA | |
| Office Hours | 9.00am – 6.00pm (Mon-Fri) | |
| Telephone | Call Center (24/7) +1-877-690-0767 Office (212) 554-1300 | |
| Airport Office | ||
| Address | Etihad Airways John F. Kennedy International Airport (JFK) Queens, NY 11430 USA | |
| Office Hours | Open 24 hours | |
| Telephone (open 24/7) | +1-877-690-0767 | |
| Cargo Office | ||
| Name | Etihad Cargo | |
| Telephone | +1 (347) 218-3442 | |
| shivlallkatwarup@etihad.ae | ||
| Website | www.etihadcargo.com | |
| Export | Import | |
| Agent Name | Globe Air Cargo | WFS |
| Address | 81 S Cargo Road Jamaica, NY, 11430 USA | John F. Kennedy International Airport Building #9, Cargo Area B NY 11430, Jamaica, USA |
| Office Hours | 9.00am – 6.00pm (Mon-Fri) | 12.00am – 11.59pm (Mon-Sun) |
| Telephone | +1-833-266-5392 +1-630-2549093 | +1-718-880-3503 +1-718-425-5172 |
| sales.cargous@etihad.ae res.cargous@etihad.ae | eyimportjfk@wfs.aero | |
| Website | www.ecsgroup.aero | www.wfs.aero |
Queries/Services Handled by the Etihad Airways Office in New York
Below are some of the services provided by the Etihad Airways offices in New York, IL. To learn more about them, click on the links or call.
| Unaccompanied Minor Booking | Flight Status/Information |
| Flight Booking | Service Animals |
| Flight Cancellation | Check-in Assistance |
| Flight Change | Kiosk Check-in Assistance |
| Group Bookings | Mobile Check-in Assistance |
| Seat Assignments | Web Check-in Assistance |
| Seat Upgrades | Airport Lounges |
| Special Assistance | Immigration Enquiries/Services |
| Senior Discounts | In-Flight Entertainment |
| Visa-related Information | In-Flight Meals |
| Sports Baggage | Missing Baggage Issues |
| Musical Baggage | Name Change/Correction |
| Baggage Purchase | Lost & Found Baggage |
| Pet Reservations |
About Etihad Airways
Etihad Airways (EY), headquartered in Khalifa City, Abu Dhabi, is the second national airline of the United Arab Emirates (UAE). It manages over 1,000 weekly flights, serving more than 120 destinations across the Middle East, Asia, Africa, Europe, Australia, and North America.
The airline has established 46 codeshare partnerships, enabling global connectivity through its extensive flight network.
Etihad offers several cabin options, including First Class, Business Class, and Economy Class, along with The Residence—a deluxe suite for two on the Airbus A380.
Skytrax has awarded Etihad Airways a 5-star rating, recognizing its excellence with accolades such as World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat.
Corporate Office Details
| Address | Etihad Airways PO Box 35566 Khalifa City A Abu Dhabi, UAE |
| Telephone | +971-2-5110000 +971-50-818-1214 +971-2-511140 |
| Website | www.etihadairways.com |
Frequently Asked Questions
Navigating the bustling world of air travel can be complex, but finding the right information shouldn’t be. If you’re looking for specifics about Etihad Airways operations in the Big Apple, the FAQs below about “Etihad Airways Office New York ” provide concise answers to help you manage your travel arrangements with ease. Whether you need details on office locations, service inquiries, or contact information, this resource is designed to streamline your travel planning process with Etihad Airways in New York.
The Etihad Airways New York City office/sales office is located at 600 5th Ave., 20th Floor, New York, NY 10020-2302, USA.
The office hours of the Etihad Airways city office in New York are from 9.00am to 6.00pm, Monday through Friday.
You can reach the city office at +1-877-690-0767 (24/7 call center) or (212) 554-1300.
The airport office is at John F. Kennedy International Airport (JFK), Queens, NY 11430, USA.
Yes, the airport office operates 24 hours a day and can be contacted at +1-877-690-0767.
You can contact the cargo office by phone at +1 (347) 218-3442 or by email at shivlallkatwarup@etihad.ae.
You can inquire about flight status, bookings, cancellations, changes, group bookings, seat assignments, upgrades, special assistance, and more.
The export agent, Globe Air Cargo, is available from 9.00am to 6.00pm, Monday to Friday, at +1-833-266-5392 or +1-630-254-9093. The import agency, WFS, operates 24 hours every day and can be contacted at +1-718-880-3503 or +1-718-425-5172.
Yes, you can contact the city office for assistance with lost or missing baggage as well as for other related inquiries.
The Etihad Airways corporate office is located in Khalifa City A, PO Box 35566, Abu Dhabi, UAE. The phone numbers are +971-2-5110000, +971-50-818-1214, and +971-2-5111400.
Etihad Airways offers several cabin options including First Class, Business Class, Economy Class, and The Residence—a luxury suite on the Airbus A380.