Vietnam Airlines offers Unaccompanied Minor services to children between 2 and 18 years old who are travelling alone. The services include checking in and boarding the minor on a flight, taking care of the minor on the flight, escorting the minor through immigrations and baggage claim, and handing them over to the designated person at the destination airport.
- For children aged 2 and below 6 years travelling alone on domestic and international flights, both Accompanied Cabin Crew and Unaccompanied Minor services are mandatory.
- For children aged 6 and below 12 years travelling alone on domestic and international flights, the Unaccompanied Minor service is mandatory but the Accompanied Cabin Crew service is optional.
- For children aged 12 and 14 years travelling alone on international flights, the Unaccompanied Minor service is mandatory but the Accompanied Cabin Crew service is optional.
Both services are optional for:
- Children between 12 and under 18 years on domestic flights.
- Children between 14 and under 18 years on international flights.
Rules for Unaccompanied Minors
What are the rules and restrictions for Unaccompanied Minors on Vietnam Airlines’ flights?
- Vietnam Airlines accepts Unaccompanied Minors between 2 and under 6 years of age on the following conditions:
- You must book only in Economy Class.
- You must book the Unaccompanied Minors service at least 24 hours before departure and the Accompanying Cabin Crew service:
- At least 3 days before departure on a domestic sector.
- At least 5 days before departure on an international sector.
- Your child will be escorted to the aircraft by a cabin member, looked after during the flight, and handed over to the designated adult legal guardian/parent at the arrival airport.
- Fees. UMs will be charged the applicable child fare plus:
- Unaccompanied Minors Fees:
- USD 50/international sector.
- VND 500,000/domestic sector.
- Accompanying Cabin Crew Fees: The adult fare on the same service class plus surcharges.
- Vietnam Airlines accepts Unaccompanied Minors between 6 and under 18 years on the following conditions:
- The Unaccompanied Minors service is:
- Mandatory for children between 6 and under 12 years (all routes).
- Optional for:
- Children between 12 and under 18 years on domestic flights.
- Children between 14 and under 18 years on international flights.
- The Accompanying Cabin Crew service is optional.
- You must book the Unaccompanied Minors service at least 24 hours before departure and the Accompanying Cabin Crew service at least 3 days before departure for a domestic sector and at least 5 days before departure for an international sector.
- Unaccompanied Minors can travel in all classes—Economy, Premium Economy, and Business, as long as their total number (in Business Class) is not more than 10% of the seating capacity in Business Class.
- Unaccompanied Minors will be charged:
- The applicable child fare if the child is under 12 years old.
- The applicable adult fare if the child is between 12 and 18 years old.
- Fees. UMs will be charged:
- Unaccompanied Minors Fees:
- USD 50/international sector.
- VND 500,000/domestic sector.
- Accompanying Cabin Crew Fees (if booked): The full adult fare on the same class of service of the Unaccompanied Minor plus surcharges.
How to Book the Services
How do I book the Unaccompanied Minors and/or Accompanying Cabin Crew services on VN?
You can request the Unaccompanied Minors and/or Accompanying Cabin Crew services in any of the following ways:
- By phone—call Vietnam Airlines Branch Office in your city.
- By email to your nearest ticketing office:
- Download the following forms and request your nearest ticketing office for the service:
- Online via the airline’s website:
- Fill out and submit the online Register Unaccompanied Minor Form.
Note. Tickets for Unaccompanied Minors can be purchased like normal tickets:
- Online/via the mobile app
- By phone
- At a ticketing office
- Through a travel agent
At the Departure Airport
- You (i.e., the accompanying adult) and the Unaccompanied Minor must be present at the check-in counter at least 2 hours before departure. Bring all travel documents incl. the service forms for the service requested (as shown above).
- You must present your valid identification documents to certify the information in the Handling Advice for Unaccompanied Minor form.
- You must complete all the required procedures for the UM before departure.
- You must wait at the airport until the aircraft takes off.
At the Arrival Airport
The person receiving the Unaccompanied Minor at the arrival airport must:
- Reach the airport at least 30 minutes before the flight’s scheduled arrival time.
- Present his/her identification documents to validate credentials as stated in the Handling Advice for Unaccompanied Minor form.
- Sign on the above form and take charge of the Unaccompanied Minor.
Frequently Asked Questions on Vietnam Airlines Unaccompanied Minors Policy
Children between 2 and 18 years travelling alone can avail of the following services on Vietnam Airlines:
● Accompanying Cabin Crew Service
● Unaccompanied Minors Service
Both services are mandatory for children travelling alone between 2 and under 6 years of age on domestic and international flights.
If your child is between 6 and below 12 years of age, the Unaccompanied Minor service is mandatory but the Accompanied Cabin Crew service is optional on both domestic and international flights.
If your child is between 12 and 14 years of age and travelling on an international flight, the Unaccompanied Minor service is mandatory but the Accompanied Cabin Crew service is optional.
For children between 12 and under 18 years old on domestic flights and between 14 and under 18 years on international flights, both services are optional.
Children between 2 and 12 years old are considered Unaccompanied Minors when travelling alone, i.e., without a parent/adult legal guardian in the same service class of service. Children between 12 years and below 18 years will be considered Unaccompanied Minors only if they request the Unaccompanied Minors service. The Unaccompanied Minor’s age will be calculated on the day of the first flight’s departure.
Yes, both the Unaccompanied Minor and Accompanied Cabin Crew services are available on all Vietnam Airlines flights.
The fees associated with the Unaccompanied Minor service (per sector) are VND 500,000 for domestic flights within Vietnam and USD 50 for international flights. The fee for the Accompanying Cabin Crew service is the full adult fare (for the service class booked) plus surcharges.