The Qatar Airways Office in Colombo in Sri Lanka is located at Level 1, East Tower, World Trade Center, Colombo 1. It is open from Monday to Friday (8.30am – 5.00pm) and its telephone number is +94-117-750000.
Qatar Airways airport office in Colombo is located on the 1st Floor of the Departures Level at Bandaranaike International Airport (Passenger Terminal). The airport office is open Monday through Saturday from 8.30am to 5.00pm and its phone number is +94-117-750000.
The airline’s cargo office (GSA: Aitken Spence Cargo Pvt. Ltd.) is located at 385 Landmark Building,
Galle Road, Colombo 03. The cargo warehouse is open 24/7. You can contact the cargo office by phone at +94-719-911727 or via the airline’s online form (see below).
| Qatar Airways Colombo Offices | |
| City Office | |
| Street Address | Level 1, East Tower World Trade Center Colombo 1 Sri Lanka |
| Office hours | 8.30am – 5.00pm (Monday – Saturday) |
| Telephone | +94-117-750000 |
| Airport Office | |
| Street Address | Katunayake Airport Office First Floor—Departures Level Bandaranike International Airport (Passenger Terminal) Sri Lanka |
| Office hours | 8.30am – 5.00pm (Monday – Saturday) |
| Telephone | +94-117-750000 |
| Cargo Office | |
| Street Address | GSA for Qatar Airways Aitkenspence Cargo Pvt. Ltd. 385 Landmark Building Galle Road, Colombo 03 Sri Lanka |
| Office hours | Open 24/7 |
| Telephone | +94-719-911727 |
| Online Form | |
Queries/Services Handled by the Qatar Airways Office Colombo
Below is a list of some of the services provided by the Qatar Airways offices in Colombo (city and airport). For more information, click on the links or call.
| Flight Status/Info | Service Animal Info |
| Flight Ticketing | Group Booking |
| Ticket Cancellation | Unaccompanied Minor Reservations |
| Ticket Changes | Counter Check-in |
| Seat Reservations | Online Check-in |
| Seat Upgrades | Mobile App Check-in |
| Visa-related Information | Immigration Enquiries/Services |
| Extra Baggage | Airport Lounges |
| Sporting Equipment | In-Flight Meals |
| Musical Instruments | In-Flight Entertainment |
| Pet Reservations | Delayed, Lost, or Damaged Baggage |
About Qatar Airways
Qatar Airways, the state-owned flag carrier of Qatar, is headquartered in Doha, its operations span globally, connecting over 172 destinations (incl. Colombo) across continents from its main hub, Hamad International Airport. With a fleet of more than 237 aircraft, it offers varied cabin configurations, including the acclaimed First Class, Business Class, and Economy Class. Qatar Airways has won multiple awards like Airline of the Year by Skytrax and Best Business Class.
Head Office
| Street Address | Qatar Airways Tower Doha, Qatar |
| Website | www.qatarairways.com |
| Telephone | +974-4022-6000 |
| support@qatarairways.com |
Frequently Asked Questions
Embarking on a journey or planning your travel with Qatar Airways in Sri Lanka necessitates a good understanding of the local office’s operations. The “Frequently Asked Questions About Qatar Airways Colombo Office,” below provides you with useful information to ensure a seamless travel experience—from office locations and contact details to service offerings and operational hours.
The Qatar Airways Colombo city office address is Level 1, East Tower, World Trade Center, Colombo 1, Sri Lanka.
The contact number of Qatar Airways Colombo city office is +94-117-750000.
The office opening hours are from 8.30am to 5.00pm, Monday through Saturday.
The Qatar Airways head office/city office in Colombo is at Level 1, East Tower, World Trade Center, Colombo 1.
The ticket office for Qatar Airways in Colombo is located at Level 1, East Tower, World Trade Center, Colombo 1.
The Qatar Airways Offices Colombo (city/airport) provide services relating to flight status/information, ticketing, cancellation, changes, seat reservations/upgrades, visa information, extra baggage handling, group booking, check-in inquiries, etc.
The Qatar Airways cargo office in Colombo is located at 385 Landmark Building, Galle Road, Colombo 03.
The contact number of the Qatar Airways cargo office in Colombo is +94-719-911727.
The Qatar Airways airport office in Colomno is located on the 1st Floor of the Departures Level of the Passenger Terminal at Bandaranike International Airport.