ANA Baggage Policy

The ANA baggage policy is generous compared to other airlines—even Economy Class passengers are entitled to carry 2 bags on base fares. However, if you’re travelling with overweight or oversized bags, you will be charged a fee for exceeding each category. 

Below is an overview of ANA’s baggage policy for domestic and international flights.

  1. ANA’s carry-on baggage allowance is 22lb/10kg and includes:
    1. 1 personal item (must fit under your front seat or in the overhead bin), and
    2. 1 carry-on bag not exceeding 55 x 40 x 25cm (22 x 16 x 10in) in size
  2. ANA’s checked baggage allowance is:
    1. Domestic routes
      1. Economy Class passengers are allowed 44lb/20kg 
      2. Premium Class passengers are allowed 88lb/40kg 
    2. International routes
      1. Economy Class passengers are allowed 2 bags of 50lb/23kg each
      2. Premium Class passengers are allowed 2 bags of 50lb/23kg each
      3. Business Class passengers are allowed 2 bags of 70lb/32kg each
      4. First Class passengers are allowed 3 bags of 70lb/32kg each
  3. Checked bags must not exceed 158cm/62in in combined linear dimensions. 
  4. The excess baggage fee is cheaper if paid online in advance than at the airport.
  5. ANA Mileage Club (AMC) members are allowed additional baggage allowance: 
    1. Domestic routes 
      1. ANA Mileage Club Diamond and Platinum members can carry 44lb/20kg of additional baggage (primary member only).
      2. Super Flyer card holders can carry is 44lb/20kg of additional baggage (primary member and registered family members).
    2. International routes
      1. ANA Mileage Club Bronze, Diamond, and Platinum members can carry an additional bag based on their fare type (primary member only).
      2. Super Flyer cardholders can carry an additional bag based on their fare type (primary member and registered family members).
  6. Sports equipment is treated as part of your free baggage allowance. No oversized baggage charge will apply to sporting equipment measuring up to 292cm/115in in combined linear dimensions.
  7. Fully collapsible pushchairs/strollers/car seats/carrying baskets for infants and children, and wheelchairs and assistive devices for disabled passengers can be carried free of charge in addition to the free baggage allowance. 
  8. If you’re travelling with a passenger (or passengers) on the same flight and booking, you’re allowed to pool your baggage allowance. 

ANA Carry-on Baggage Allowance


What is the carry-on baggage allowance on ANA?

Your carry-on/cabin baggage allowance on ANA includes 1 personal item and 1 carry-on bag. 

  • The maximum permissible weight (incl. personal belongings) is 22lb/10kg per passenger. 
  • Additional size restrictions apply on aircraft with 100 seats or less as shown in the table below. 
                                                           
Carry-on Baggage Allowance Max. Weight           22lb/10kg
(incl. personal belongings)
1 Carry-on Bag Max. Dimensions100+ seat aircraft 115cm/45in <100 seat aircraft 100cm/39.37inMax. Size 100+ seat aircraft     55 x 40 x 25cm <100 seat aircraft 45 x 35 x 20cm1 Personal ItemMax. Dimensions UndisclosedMust fit under your front seat or in the overhead bin
Notes The size of the carry-on baggage includes wheels, handles, and baggage attachments.If you’re occupying a seat with no seat ahead, you cannot place your baggage by your feet.The carry-on baggage allowance is the same for domestic and international flights but subject to the above-mentioned restrictions.If you’re flying on a domestic sector within Japan on a ticket on which international carriage conditions apply, the international baggage rules will apply.You can purchase an extra seat for large baggage items such as musical instruments. Carry-on baggage cannot be carried in carryon bags.Tripods exceeding 60cm (folded) are not allowed.

ANA Carry-on Baggage Allowance for Lap Infants

What is the ANA baggage policy for lap infants?

ANA allows you to bring a baby stroller on board if it fits within your baggage size limit when folded. 

  • If you’re bringing a baby stroller on board for your child, you cannot bring another carry-on bag. However, you can bring a personal item onboard, such as a handbag, umbrella, or camera. 
  • You must fold your baby stroller and pack it in a case before going through the ticket gate. If you don’t have a case, ask ANA for a plastic bag. 

ANA Checked Baggage Allowance

Travel Class Weight LimitNumber of Pieces Size Limit
First Class70lb/32kg per bag3158cm/62in
Business Class70lb/32kg per bag2158cm/62in
Premium Economy Class50lb/23kg per bag2158cm/62in
Economy Class50lb/23kg per bag2158cm/62in
NotesThe combined linear dimensions (L + W + H) of a bag must not exceed 158cm/62in (incl. handle and wheels).All checked luggage must be checked in either at a check-in counter or a self-service machine. Itineraries including flights by other carriers may also be subject to the other airline’s baggage rules. If you’re travelling on Premium Economy fare domestically within Japan, you will be entitled to the First Class baggage allowance.

Additional Baggage Allowance for ANA Mileage Club Members

ANA Mileage Club (AMC) members are entitled to bring additional baggage on domestic and international routes. 

Membership TierDomestic Routes (Japan)International Routes
ANA Mileage Club Bronze1 additional bag based on fare type
ANA Mileage Club Diamond44lb/20kg
(Primary member only)
1 additional bag based on fare type
ANA Mileage Club Platinum44lb/20kg
(Primary member only) 
1 additional bag based on fare type
Super Flyer Cardholders44lb/20kg
(Primary and registered family members)
1 additional bag based on fare type

Checked Baggage Allowance for Children

If you’re travelling with a lap infant (below 2 years of age) who does not occupy a seat, you’re allowed to carry one extra piece of baggage (for free) in addition to your baggage allowance. The weight and size of the additional bag must be per the standard baggage rules that apply to your ticket. 

The baggage allowance for children occupying their own seats is the same as that of the accompanying adult passenger.

Baggage Drop Machines

You can use a self-service baggage drop machine at select airports. If you’ve checked in for your flight and have a boarding pass, you can proceed directly to a self-service machine to check in your baggage. 

  • The following passengers travelling on international flights will need to go to an ANA check-in counter, i.e., they cannot use a self-service baggage drop machine:
  • Passengers requiring boarding assistance.
  • Passengers who need to pay excess baggage fees.
  • Passengers who will be checking in fragile, dangerous, and non-standard baggage. 
  • Passengers travelling with pets.
  • Passengers who will be checking in golf bags, surfboards, skis/snowboards, strollers, tripods, or umbrellas.
  • If you’ve printed a baggage tag on a self-service baggage drop machine, attach it to your bag and check in the bag.
  • The self-service baggage drop machines are available at: 
  • Tokyo (Narita) Airport (only for flights to the U.S. and Mexico) from 2.5 hours before departure till the check-in counters close.
  • Hong Kong Airport from 2.5 hours before departure till the check-in counters close.

Passengers Using Wheelchairs on ANA

Due to space limitations, you should check in your wheelchair at the check-in counter and use ANA’s wheelchair. You will be provided with an attendant who will help you to your seat. ANA’s aircraft cabins are equipped with a wheelchair for convenience. 

  • If you’ll be using your own wheelchair to/from the aircraft:  
  • Notify ANA in advance. 
  • For flight eligibility and size restrictions, check with ANA’s staff at the airport. 
  • On international routes, ANA will accept only 1 foldable manual wheelchair. 

Passengers Using Electric Wheelchairs

If you’ll be carrying an electric wheelchair, you must: 

  • Provide the following information to ANA when booking your flight: 
    • Weight and size of the wheelchair.
    • Type of battery/batteries used. 
  • Check in at least 2 hours before your flight’s departure.

Additional/Excess Baggage Fees

You will be charged an excess baggage fee for exceeding your free baggage allowance. The baggage fee and currency will depend on your itinerary, the airport where you’ll be paying the fees, the flight sectors where you will check in the baggage. If you’re flying a on domestic route within Japan, ANA will accept up to 220lb/100kg of baggage per flight. 

Domestic Flights 

On domestic routes, you’re allowed to carry up to 220lb/100kg after paying the applicable excess baggage charges per flight, as shown in the table below.

Excess Baggage Fees for Domestic Flights within Japan
Route1 – 10kg 11 – 20kg 21 – 30kgEach additional 10kg
Tokyo–HachijojimaRoutes within HokkaidoFukuoka–Tsushima/Goto Fukue/MiyazakiNagasaki–Tsushima/Goto Fukue/IkiOkinawa (Naha) –Miyako/Ishigaki JPY 1,500JPY 2,500JPY 3,500JPY +1,000
Remaining routes within JapanJPY 2,500JPY 3,500JPY 4,500JPY +1,000
Connecting flights to international routesThe baggage rules for international flights will apply

International Flights

Excess baggage charges on international routes are based on the following areas:

  • Area 1 – North America, Central, and South America, and Hawaii.
  • Area 2 – Europe, Russia (West of the Urals), the Middle East, and Africa.
  • Area 3 – Russia (East of the Urals), Asia (incl. Japan), and Oceania.
RouteExtra Piece Overweight PieceOversized Piece
23 – 32kg(50 – 70lb)32 – 45kg(70 – 100lb)158 – 292cm(62 – 115in)
Between Areas 1, 2, and 3(e.g., Europe – Japan) JPY 20,000 USD/CAD 200EUR 150JPY 6,000USD/CAD 60EUR 45JPY 20,000USD/CAD 200EUR 150JPY 20,000USD/CAD 200EUR 150
Within any of Area 1, Area 2, or Area 3PY 10,000USD/CAD 100EUR 75JPY 6,000USD/CAD 60EUR 45JPY 20,000USD/CAD 200EUR 150JPY 20,000USD/CAD 200EUR 150
Within Japan JPY 5,000JPY 1,000JPY 5,000JPY 5,000
Notes If your bag is overweight and oversized, you will be charged for both. On domestic flights within Japan: A consumption tax may apply. Different fees may apply if your itinerary is subject to U.S. or Canadian regulations. Flights within any of Area 1, 2, or 3:Exclude domestic sectors within Japan. May incur a different excess baggage fee if subject to U.S. or Canadian regulations. Will not accept any checked bag exceeding 292cm in combined linear dimensions (L + W + H) or 99lb/45kg in weight. Due to space restrictions, some aircraft/routes may not accept checked bags even if their combined linear dimensions are less than 292cm. The maximum linear dimensions on: Boeing B787-8 and B787-9 are 250cm. Airbus A320 are 260cm.

Prepaid Excess Baggage

Can I prepay for excess baggage on ANA?

ANA allows you to pre-pay for excess baggage online up to 6 hours before departure.
You can do this by accessing your flight booking on ANA’s website as follows: 

  1. Go to ANA’s Search Reservation page 
  2. Go to the Reservation Details page as follows:
    1. Enter your reservation number, first name, and last name, or
    2. Select and enter your e-Ticket number, first name, and last name 
    3. Click on the Search button
  3. Follow the on-screen prompts to select your flight and add extra baggage
  4. Confirm and pay

You can also pre-pay for excess baggage by logging into your ANA Mileage Club account.

What to Do if Your Baggage is Damaged or Lost on ANA?

  • Damaged Baggage. If your baggage arrives in a damaged condition on an ANA flight, you must: 
    • Immediately report it to ANA’s airport staff.  
    • If you notice the damage after leaving the airport, you must submit (by fax or postal mail) a  Damaged Baggage Declaration Form within 7 days of claiming your baggage. When submitting the form, be sure to provide a copy of you: 
      • Ticket receipt 
      • Boarding pass
      • Baggage claim tag

ANA will inform you of the next steps after receiving the form.

You may not be compensated for minor damages including but not limited to: 

  • Dirt marks, scuffs, dents, or cuts.
  • Damage to wheels, pockets, handles, or other protruding parts. 
  • Inadequately packed articles in overstuffed bags. 
  • Missing Baggage. If your baggage doesn’t arrive, you must notify ANA’s airport staff immediately. 
    • You will be given a reference number which you will require to make claim in case it cannot be found. 
    • You can track the status of your baggage by entering this reference number on the Baggage Tracing System website.
    • You may be asked to fill out a Missing Property Questionnaire which will be used for reference when compensating you if the bag cannot be found. This can take 30 – 45 days. 

ANA’s Liability for Lost and Damaged Bags

ANA’s liability for lost or delayed baggage on the carriage of baggage subject to the Montreal Convention will be limited to SDR 17 per kilo or SDR 1,288 per passenger for checked baggage, and SDR 332/5,000 French Gold Francs) for unchecked baggage per passenger. 

  • If the passenger has declared a higher value and paid for it, the liability will be limited to the higher declared value. 
  • Damage to assistive devices, mobility aids, and wheelchairs, are compensated at higher rates. 

ANA Sports Equipment Policy 

ANA treats sporting equipment as part of your free baggage allowance. An oversized baggage fee will not apply to sporting equipment if it measures up to 292cm/115in in combined linear dimensions. 

Sporting equipment that you can carry free of charge within your baggage allowance includes (but is not limited to):

  • Bicycles
  • Golf bags
  • Rackets 
  • Diving equipment
  • Fishing equipment
  • Skis/snowboards
    (All the equipment, such as skis, poles, boots, etc., must be packed together. Individually packed items will incur an excess baggage charge)
  • Surfboards

If your sporting equipment exceeds your free baggage allowance, you will have to pay the applicable excess baggage charges. 

Exceptions. The combined linear dimensions of your sporting baggage can exceed the dimensions below without it being treated as oversized baggage:

Combined Dimensions Handling
158cm/62in – 292cm/115inOversized baggage charges are waived.
Subject to route and aircraft restrictions*.
More than 292cm/115 inNot accepted as checked baggage.
*Route and aircraft restrictions Aircraft Maximum Baggage Length789 (Boeing 787-9) 250cm/98in788 (Boeing 787-8) 250cm/98in320 (Airbus A320) 260cm/102in
DH8 (Bombardier DHC8-Q400) 180cm/70inCR7 (Bombardier CRJ700) 250cm/98in
The height and width must not exceed 65cm and 105cm respectively
DH2 (Bombardier DHC8-Q200) 160cm/63in

Points to Remember

  • You must notify ANA by phone if the total linear dimensions of your sporting equipment exceed 203cm/80in. Ask as early as you can as confirmations can take time.
  • You must pack your sporting equipment properly.
  • Badminton and tennis rackets can be carried on board or checked in as long as they’re within your baggage size limits. 
  • Electric bicycles are accepted (subject to your complying with lithium battery requirements), but electric vehicles are not allowed on the aircraft. 

ANA Baggage Policy for Musical Instruments 

International Flights. ANA allows you to travel with musical instruments as part of your free baggage allowance. If your musical instrument exceeds the free baggage allowance limits, excess baggage charges will apply. However, the size (combined linear dimensions) is handled differently from normal baggage. 

  • No oversized baggage charges will apply for musical instruments with combined dimensions of up to 203cm/80in. 
  • Musical instruments measuring between 203cm/80in – 292cm/115in will incur excess baggage charges (subject to route/aircraft restrictions), but you must inform ANA in advance.
  • Musical instruments exceeding 292cm/115in cannot be checked in.
  • You’re allowed to purchase an extra seat for large/delicate musical instruments.
Size of Musical Instrument Handling
158cm/62in – 203cm/80in Oversized baggage charges are waived.
Subject to route and aircraft restrictions*.
203cm/80in – 292cm/115inSubject to excess baggage charges and route and aircraft restrictions.
More than 292cm/115inCannot be checked in.
*Route and aircraft restrictions Aircraft Maximum Size 789 (Boeing 787-9) 250cm/98in788 (Boeing 787-8) 250cm/98in320 (Airbus A320) 260cm/102in
DH8 (Bombardier DHC8-Q400) 180cm/70inCR7 (Bombardier CRJ700) 250cm/98in
The height and width must not exceed 65cm and 105cm respectively
DH2 (Bombardier DHC8-Q200) 160cm/63in

For more information or assistance, call 1-866-399-0587 or the ANA office in your city/country.

Domestic Flights. You’re allowed to carry musical instruments onboard as long as it is within your free baggage allowance limits. If it exceeds your carry-on allowance, you can either check it in or purchase an additional seat for it by paying a special passenger fee. ANA also provides special cases for musical instruments like violins and guitars. 

  • If the combined linear dimensions are less than 115cm:
    • You can carry your musical instrument as part of your carry-on baggage.
    • This applies to aircraft with 100 seats or more. If your aircraft has less than 100 seats, the combined linear dimensions must not exceed 100cm. 
    • If any of the 3 dimensions exceed 55cm, 40cm, or 25cm (45cm, 35cm, and 20cm for aircraft with fewer than 100 seats), you must inform ANA in advance and seek approval. 
    • You must store your musical instrument in the overhead bin. 
  • If the combined linear dimensions exceed 115cm:
    • You must check in your musical instrument. 
    • If your aircraft’s seating capacity is less than 100 seats, musical instruments exceeding 100cm must be checked in.
    • You can ask for a special instrument case if you’re not carrying one. 
    • Large or fragile instruments can be carried on a paid seat by paying a special passenger fee: 
      • The special passenger fee for Economy Class is JPY 11,500 (or JPY 6,300 on some routes) and JPY 19,900 (or JPY 14,700 on some routes) on Premium Class fares.
      • The special passenger fee can be cancelled (cancellation fee = 20% of the fare) and refunded (refund fee = JPY 440 per sector).
      • For more information or assistance, call +1-866-399-0587 or the ANA office in your city/country.

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