Hawaiian Airlines Baggage Policy

According to Hawaiian Airlines baggage policy, your baggage allowance includes 2 carry-on baggage items (1 personal item and 1 carry-on bag) and 2 checked baggage items on most flights—as well as mobility and assistive devices, and musical instruments and sports equipment per applicable conditions. 

Hawaiian Airlines Baggage Allowance 
Personal Carry-on Item—1 (Free) Carry-on Bag—1 (Free)Checked Bags—2 (standard), 10 max.
Handbag/PocketbookWrap or overcoat Walking stick or umbrella Reading material (within reasonable limits)Infant food for in-flight consumption Collapsible wheelchair and/or braces and/or crutches or prosthetic devices if usedOther assistive devices and/or mobility aidsMax Size 45 linear inches/114cm (Height + Width + Length) 9in x 14in x 22in/ 22.9cm x 35.6cm x 55.9cm
Max Weight 25lb/11.5kg 
Max Size 62 linear inches/157cm per bag (Height + Width + Length)
Max Weight/bag 50lb/23kg USA—Papeete (all cabins) USA—Pago Pago USA—Japan/Korea/China (Economy) USA—Others (Economy)
70lb/32kg USA—Aus/New Zealand (all cabins) USA—Japan/Korea/China (Business) USA—Others (First/Business)
NotePassengers are allowed to carry up to 10 checked bags, subject to the applicable baggage fees.Children flying without charge are not entitled to any free baggage allowance. Children paying up to 50% of the adult fare are allowed the same baggage allowance as adults. Pooled baggage is equal to the sum of individual maximum baggage allowances, subject to conditions. 

Hawaiian Airlines Carry-on Baggage Policy

Hawaiian Airlines carry-on baggage policy allows you to travel with 1 personal item and 1 carry-on item free of charge—subject to the following size and weight restrictions:

  • Carry-on Bag (1) 
  • Maximum dimensions (incl. handle, pockets and wheels) 45 linear inches/114cm 9in x 14in x 22in / 

22.9cm x 35.6cm x 55.9cm

  • Maximum weight 25lb/11.5kg
  • Personal Carry-on Item (1)

Can include the following: 

  • Handbag/Pocketbook
  • Wrap or overcoat 
  • Walking stick or umbrella 
  • Reading material (within reasonable limits)
  • Infant food for in-flight consumption 
  • Collapsible wheelchair and/or braces and/or crutches or prosthetic devices if used
  • Other assistive devices and/or mobility aids

Hawaiian Airlines Checked Baggage Policy 

According to Hawaiian Airlines’ checked baggage policy, your checked baggage allowance will depend on your route and travel class. 

  • The weight and size limits of a standard checked bag are as follows:
  • Max. weight per bag* 50lb/23kg or 70lb/32kg
  • Max. linear dimensions (L + W + H) 157cm/62in 
  • Main Cabin passengers: 
    • Travelling within North America must pay USD 30 and USD 40 for the first and second bags respectively.
    • Travelling within Neighbor Islands are must pay USD 25 and USD 35 for the first and second bags respectively. However, HawaiianMiles members are required to pay less, i.e., USD 15 and USD 20 for the first two bags. 
    • Travelling on international flights are allowed to travel with 2 free checked bags.
  • First Class passengers are entitled to travel with 2 free checked bags. 
Hawaiian Airlines Checked Baggage Fees
1st Bag2nd Bag>3 Bags
First Class FreeFreeNeighbor Islands—USD 50 North America—USD 100International—USD 150
International—All CabinsFreeFreeUSD 150
Main Cabin—North AmericaUSD 30USD 40USD 100
Main Cabin—Neighbor IslandsUSD 25USD 15—HawaiianMiles membersUSD 35USD 20—Hawaiian Miles membersUSD 50
*Max Weight/bag 50lb/23kg USA—Papeete (all cabins) USA—Pago Pago USA—Japan/Korea/China (Economy) USA—Others (Economy)
70lb/32kg USA—Aus/New Zealand (all cabins) USA—Japan/Korea/China (Business) USA—Others (First/Business)

Food Items  

Hawaiian Airlines baggage policy on food items requires the following:

  • If you’re carrying food items such as yogurt, poi, chili, jams, or jellies, pack them securely in your checked bag. 
  • You can only take small containers (under 3.4oz/100ml) in your carry-on bag 
  • You can, however, take baby food in sufficient quantities for the flight in your carry-on bag.

Hawaiian Airlines Baggage Charges—Overweight Bags 

According to Hawaiian Airlines baggage policy, any bag weighing more than 50lb/23kg is considered overweight, unless stated otherwise. The overweight baggage fee ranges from USD 0 – 400, depending on the weight of your checked bag and your route, as shown in the table below.

Bags weighing more than 100lb/45kg are not accepted. However, this does not apply to special baggage items like musical instruments, certain types of sports gear, etc.

Hawaiian Airlines Overweight Baggage Charges by Route
Between Hawaii and…51-70lb 71-100lb
Pago PagoUSD 50USD 400
PapeeteUSD 50Not allowed 
North AmericaUSD 50USD 200
Neighbor IslandsUSD 35USD 70
Australia or New ZealandUSD 0Not accepted
Japan or KoreaUSD 50 USD 0—Business Class USD 400
Note. This does not cover the baggage fee for special luggage items such as musical instruments, sporting equipment, etc.

Hawaiian Airlines Baggage Charges—Oversized Bags

According to Hawaiian Airlines baggage policy, bags exceeding 62in/157cm in combined linear dimensions (L + W + H) are considered oversized. The per-piece baggage charges for oversized bags (62 – 80in/157 – 206cm) are as follows:

Hawaiian Airlines Oversize Baggage Charges by Route
Between Hawaii and…62-80in (157-206cm)
Pago PagoUSD 150
PapeeteUSD 150
North AmericaUSD 100
Neighbor IslandsUSD 35
Australia or New ZealandUSD 150
Japan or KoreaUSD 150

Note

The Hawaiian Airlines baggage policy states that:

  • If the combined linear dimensions of your checked bag are between 62 – 80in (157 – 206cm):
    • Additional charges (as shown above) will apply.
    • The bags can be substituted against 2 pieces of free baggage allowance.
  • Bags exceeding 80 linear inches (206 linear centimeters) or 100lb (45kg) will not be accepted.
  • The following passengers are allowed 2 bags free of charge: 
    • First Class passengers
    • International travel passengers
    • Pualani Gold/Premier Club/Corporate members
    • GOV/MIL fare passengers 
  • Pualani Platinum members can carry 3 bags free of charge. 

Hawaiian Airlines Sports Equipment Policy

According to Hawaiian Airlines baggage policy for sports equipment, you can travel with kiteboards, surfboards, paddleboards, and wakeboards as checked baggage, subject to a maximum weight limit of 50lb/23kg. Overweight bags will not be accepted. 

  • The length of your board bag must not exceed: 
    • 131in on flights within Hawaii
    • 72in on Ohana by Hawaiian Airlines flights
    • 115in on all other flights 
  • If you’re traveling between Hawaii and New Zealand or Australia, board bags will be included in your free baggage allowance on non-stop, direct, and/or connecting flights. If your board exceeds the free baggage allowance or if your stopover exceeds 24 hours, additional charges may apply. 
  • For other domestic and international flights, you will be charged a flat fee of:
    • USD 35 for Neighbor Island flights.
    • USD 100 for North American flights.
    • USD 150 for international flights.

Fishing equipment, golf bags, skis, lacrosse, and hockey equipment will be accepted per Hawaiian Airlines’ weight and size limits as a single checked bag/hold bag. Additional charges may apply.

CPAP Devices

Hawaiian Airlines baggage policy permits you to carry approved CPAP devices and other assistive respiratory devices, subject to the following conditions: 

  • You must inform Hawaiian Airlines Reservations at least 48 hours in advance.
  • You must check in at least 1 hour before the recommended check-in times.
  • You must not plug the devices into electrical outlets onboard. 
  • You must charge the batteries before boarding.
  • If you’re traveling with a respirator or ventilator, its battery life must cover at least 150% of the scheduled flight time, as these devices cannot be plugged into electrical outlets onboard. 
  • You must not place your device in exit rows, bulkhead rows, or seats that block aisle access.
  • You stow your device in an overhead bin or under the seat in front of you during taxiing, take-off, and landing. 
  • The manufacturer’s label on your device must state that it can be used safely onboard.
  • You must carry a spare battery of up to 160Wh, and up to 2 spare batteries of 101–160Wh. 
  • You must protect your spare batteries to prevent short-circuiting—such as by placing them in their original retail packaging or by taping the terminals and placing the batteries in separate plastic bags or protective pouches.

How to Pay Baggage Fee on Hawaiian Airlines

You can pay your baggage fee:

  • Online at the time of booking through HawaiianAirlines.com 
  • Later through My Trips
     
  • Through Hawaiian Airlines’ mobile app
  • When checking in online
    (via Check-in)
  • Physically at the airport 

Hawaiian Airlines Musical Instruments Policy

Per Hawaiian Airlines’ musical instruments policy, you can carry musical instruments both as part of your carry-on and checked baggage allowance.

  1. Musical instruments as carry-on baggage. Musical instruments that fit in the overhead bin or under the seat in front of you can be taken as carry-on baggage. 
  1. Musical Instrument on a paid seat. If your musical instrument does not fit in the overhead bin or under your front seat, you can buy an additional seat for it. This would typically include fragile or bulky items such as cellos, guitars, etc.
  2. Musical instruments as checked baggage. You can travel with your musical instrument as part of your checked baggage allowance, provided it does not exceed:
  • Max. size (L + W + H, incl. case) 381cm/150in or per the aircraft’s size restrictions 
  • Max. weight 165lb/74.5kg or per the aircraft’s weight restrictions 

Note

  • Separately packaged or additional instruments exceeding the standard baggage weight or size requirements will be treated as separate items and charged per applicable baggage fee. 
  • You must pack your musical instrument adequately to prevent damage.
  • The strings of all stringed musical instruments must be loosened prior to travel.

Oversized/Large Musical Instruments and Equipment

Extra baggage charges on musical instruments and equipment that do not qualify as a Standard Bag are:

  1. Musical instruments between 51–70 pounds (23–31.5kg)
    1. Within Hawaii—USD 35 per piece.
    2. Domestic travel not wholly Hawaii—USD50 per piece.
  2. Musical instruments between 71–165 pounds (32–74.5kg)
    1. Within Hawaii—USD 70 per piece.
    2. Domestic travel not wholly within Hawaii—USD 200 per piece.
  3. Musical instrument with outside linear dimensions between 62–150in (157–381cm)
    1. Within Hawaii—USD 35 per piece.
    2. Domestic travel not wholly within Hawaii—USD 100 per piece.

What to Do If Your Baggage is Lost or Damaged

  1. If you lose your checked baggage or find it damaged, you must file a report with the Hawaiian Airlines’ baggage service counter at the airport immediately after arrival. 
  1. After filling a report for missing or damaged items, you can follow up with the Hawaiian Airlines Central Baggage Services Office per the contact details below: 
  • Phone: +1-866-389-6654
    (8am–4:30pm HST, 7 days a week incl. holidays)
  • Fax: +1-808-835-3466 
  • Mail: P.O. Box 30008, Honolulu, HI 96820

Note 

  • You must submit your claim to Hawaiian Airlines within 4 hours of your flight’s arrival. 
  • You must also submit a written itemization of your claim to Hawaiian Corporate Offices at P.O. Box 30008, Honolulu, HI96820.
  • If your claim has not been fully settled within 1 year of your claim date, you must initiate legal action within 1 year following the claim date.

How to Check Your Missing Baggage Report on Hawaiian Airlines

To check the status of your lost or damaged bag, follow up with the Hawaiian Airlines Central Baggage Services Office by: 

  • Phone: +1-866-389-6654
    (8am–4:30pm HST, 7 days a week incl. holidays)
  • Fax: +1-808-835-3466 
  • Mail: P.O. Box 30008, Honolulu, HI 96820

Hawaiian Airlines Baggage Claim 

You can file a claim for the following items: 

  • Essential items like toiletries and a change of underwear 
  • Damage to contents
  • Missing contents
  • Missing baggage 

Note

  • To get compensated, you must submit a claim with valid supporting documentation like sales receipts, etc. 
  • If you don’t receive your bag within 7 days, it will be treated as lost. 
  • If the baggage department finds that Hawaiian Airlines was responsible for the damage or loss, you will be compensated per rules that apply.

Hawaiian Airlines Liability for Lost and Damaged Bags

Hawaiian Airlines’ liability for lost, damaged, or delayed bags, including contents—except mobility aids, assistive devices, and wheelchairs—will not exceed:

  • The amount of loss or damage, or
  • USD3,500 per passenger

If your mobility aid, assistive device, or wheelchair is lost, damaged, or delayed, the criteria for calculating the loss will be: 

  • If it can be repaired—the actual cost of repair. 
  • If it cannot be repaired—the original buying price (without depreciation) plus whatever reasonable expenses you incur due to the loss, damage, or delay. 

Banned and Restricted Items

Under the Hawaiian Airlines baggage policy, the following items are either banned or must be carried as indicated below. 

  • Recalled devices and lithium batteries. Lithium batteries and battery-powered devices recalled by the vendor or manufacturer due to safety concerns are not allowed as carry-on or checked baggage unless they have been repaired or made safe. For specific product information, visit www.cpsc.gov/recalls
  • Seat accessories such as child beds and footrests cannot be used onboard but can be carried in the passenger cabin.
  • Smart bags with lithium-ion batteries are not allowed in carry-on or checked bags unless the batteries are removed. If placed inside a checked bag, the batteries must be removed and carried in the cabin. 
  • More than 24% alcohol. Passengers can carry up to 5 liters in checked bags—but only in original retail packaging. Beverages containing more than 70% alcohol by volume will not be permitted. 
  • Jellies, jams, chill, yogurt, poi, and other non-solid foods must be packed securely in your checked bag—and can be carried on in containers up to 3.4 oz (100 ml), except for baby food for the flight.
  • Ice is not permitted in carry-on or checked bags, but reusable gel packs are allowed. Styrofoam coolers cannot be checked in. Dry ice is allowed if packed per FAA rules. 
  • Camping equipment. You’re not allowed to carry stoves, fuel, or fuel canisters.
  • E-cigarettes, vaping devices, and atomizers are permitted in carry-on bags.
  • Batteries. Spare lithium/lithium-ion batteries can be carried on—but only if the terminals are protected from short circuits. Devices containing lithium/lithium-ion batteries must also be carried on.
  • Personal electronic devices like mobiles, laptops, and tablets must be carried on but used only as instructed.
  • Self-balancing battery-powered devices like segways, electric unicycles, and hoverboards are not permitted.
  • Lighters and matches are prohibited—except for safety matches (1 book) and butane lighter (1).
  • Spare light bulbs are permitted—provided they are energy efficient and safely packaged.
  • Firearms and ammunition can be transported in checked bags—but only in hard-sided, locked cases that cannot be easily tampered with. You also need to be at least 18 years old to check in a firearm. You can also check in up to 11lb (5kg) of ammunition—provided it is properly packed per standard airline regulations. 
  • Other dangerous goods that are prohibited include:
    • Sprays used for self-defense, such as pepper sprays and mace.
    • Shocking devices and tasers.
    • Items considered dangerous, i.e., flammable, explosive, radioactive, oxidizing, noxious, corrosive, infectious, excessively magnetic, or biohazardous.

Liquids, Creams, Aerosols & Powders

  • Liquids, gels, and aerosols must be placed in transparent quart-sized bags in your carry-on bags, and must not exceed 3.4oz (100ml). However, larger containers (incl. hairsprays and insect repellents) can be packed in checked bags. 
  • Powdered substances like coffee, powdered milk, spices, etc., must not exceed 12 oz (350 ml) in your carry-on bags if traveling internationally. However, larger quantities may be permitted in your checked bag after screening. This does not apply to domestic or PPG-HNL flights.

For details, visit Hawaiian Airlines’ Restricted Items page. 

Prohibited Items 

Hawaiian Airlines baggage policy prohibits you from carrying the following items:

  • Alarm briefcases and attachés 
  • Antlers 
  • Camping stoves 
  • Chainsaws
  • Compressed gas cartridges
  • Electric unicycles
  • Engine or car parts deemed flammable
  • Fermented fish sauce 
  • Ferrets
  • Fire dance apparatus 
  • Fireworks 
  • Fuel 
  • Fuel canisters 
  • Hand warmers 
  • Hoverboards  
  • Internal combustion devices
  • Live fish
  • Live lobster
  • Mace 
  • Mercury 
  • Mosquitoes 
  • MRES
  • Nail polish remover (except in small quantities) 
  • Paint (except small tubes) 
  • Peacocks
  • Pepper spray
  • Reptiles
  • Rodents (i.e., Guinea pigs, mice, rats, etc.) 
  • Saltwater 
  • Samsung Galaxy Note 7 
  • Segways
  • Self-heating pads 
  • Shocking devices
  • Spiders 
  • Stun guns 
  • Swingless golf clubs
  • Tasers 
  • Tires (except for bicycles) 

Frequently Asked Questions on Hawaiian Airlines Baggage Policy

Under Hawaiian Airlines’ carry-on baggage policy, all passengers are allowed to carry 1 personal item and 1 carry-on bag for free. 

The personal item can include a handbag, pocketbook, a walking stick or an umbrella, reading material, a wrap or an overcoat, etc. The combined linear dimensions of the carry-on bag (incl. handle, pockets, and wheels) must not exceed 45 linear inches (114cm), i.e., 9in x 14 x 22in, and its weight must not exceed 25lb/11.5kg.

According to Hawaiian Airlines baggage policy for Economy Class (known as Main Cabin), passengers travelling on international flights to/from the USA are allowed to travel with 2 free checked bags (not exceeding 50lb/23kg per bag (70lb/32kg between the USA and Australia/New Zealand) and 157cm/62in per bag in combined linear dimensions. 

On all other flights, Economy (i.e., Main Cabin) passengers must purchase their baggage for USD 30 and 40 for the first and second bags if travelling within North America, and USD 25 and USD 35 if travelling within Neighbor Islands.

The checked baggage policy at Hawaiian Airlines allows First Class passengers a free baggage allowance of 2 bags per passenger on all flights. Main Cabin (Economy) passengers are also allowed to carry 2 free checked bags per passenger on all international flights, but must pay USD 25-30 and USD 35-40 for the first two bags respectively on all other flights.

Hawaiian Airlines check in baggage policy allows Economy (Main Cabin) passengers to check in up to 2 bags free of cost on international flights, as long as the weight per bag does not exceed 50lb/23kg (70lb/32kg between the USA and Australia/New Zealand) and 62in/157cm. On all other routes, they must pay a baggage fee ranging from USD 25-30 for the first bag and USD 35-40 for the second bag.

Hawaiian Airlines checked baggage policy for the maximum number of bags permitted per passenger is 10 checked bags on most routes.

Hawaiian Airlines’ international baggage policy allows all passengers to carry up to 2 free checked bags per passenger. 

The weight limit is 70lb/32kg per bag for:

  • All passengers travelling between the USA and Australia/New Zealand (incl. Main Cabin).
  • Business Class passengers travelling between USA and China, Korea, and Japan.

First and Business Class passengers travelling to other destinations.

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