If you’re departing from New York, it helps to have the contact details of the airline’s New York City Office, just in case there’s any last-minute change of plans. The Turkish Airlines office in New York City is located in Suite #7510, 350, 5th Ave., NY 10118.
The New York City Office assists with a range of travel-related activities, such as flight reservations and seat selection, providing details on flight schedules and destinations, and handling modifications or cancellations of flights. Additionally, the office can assist with matters like delayed, lost or damaged baggage and several other services.
The airline also has an airport office located in Terminal 1 of JFK International Airport, open from 4.30pm to 9.30pm. The airline’s cargo office is located in Building #9 of Cargo Area B at JFK International Airport and is open on weekdays from 9am to 5.30pm (Monday – Friday) and from 9am to 1pm on Saturdays.
| Turkish Airlines New York Offices | |
| City Office | |
| Street Address | 350, 5th Ave. Suite #7510 New York, NY 10118, USA |
| Working hours | 8.30am – 5.00pm (only weekdays) |
| Telephone | 24/7 Call Center: 800-874-8875 |
| Fax | +1-212-564-5641 |
| info.nyc@thy.com | |
| Airport Office | |
| Street Address | JFK International Airport Terminal 1, Jamaica NY 11430, USA |
| Working Hours | 4.30pm – 9.30pm |
| Telephone | 24/7 Call Center: +1-800-874-8875 |
| Fax | 1-800-874-8875 |
| nyc.ticketing@thy.com | |
| Cargo Office | |
| Street Address | JFK International Airport Building #9, Cargo Area B Jamaica NY 11430, USA |
| Working hours | Monday – Friday: 9am – 5.30pm Saturday: 9.00am – 1.00pm |
| Telephone | +1-718-215-1120 Fax +1-718-244-4320 |
| jfkcargo@thy.com | |
Queries/Services Handled by the Turkish Airlines NY Office
The Turkish Airlines office in New York handles a broad spectrum of inquiries and needs. Common matters addressed at the city or airport office include:
| Flight Booking | Codeshare Flight Reservations |
| Discounted/Promotional Tickets | Travel Insurance |
| Flight Changes | Unaccompanied Minor Reservations |
| Flight Cancellations | Pet Reservations |
| Name Changes/Corrections | Sports Baggage |
| Airport Check-in | Airport Transfers |
| App Check-in | Transit Information |
| Web/Online Check-in | Flight Info |
| Kiosk Check-in | Delayed Flight Info |
| Seat Selection | Missing/Delayed/Damaged Bags |
| Lounge Access | Receipts/Refunds |
| Duty-Free Shopping | Visa Information |
| Extra Baggage | Visa on Arrival |
| In-Flight Entertainment | Immigration Services |
| In-Flight Meals | Concierge Services |
| Miles&Smiles | Corporate Club Program |
About Turkish Airlines
Turkish Airlines, the leading carrier of Turkey, operates primarily from Istanbul. The airline connects over 340 locations across 126 countries spanning Europe, Asia, Oceania, Africa, and the Americas, with the United States included in its extensive network.
Head Office Details
| Turkish Airlines General Management Bldg. Ataturk Airport, Yesilkoy 34149 Istanbul, Türkiye | |
| Website | www.turkishairlines.com |
| Telephone | +90 212 463 63 63 |
| Fax | +90 212 465 21 21 |
Frequently Asked Questions
Navigating the travel landscape can often lead to a myriad of questions, especially when it comes to airline services in bustling metropolises like New York City. To aid passengers in their journey with Turkey’s flagship carrier, we’ve compiled a comprehensive guide addressing the Frequently Asked Questions About Turkish Airlines New York Office. This resource is designed to provide clarity on various aspects of the airline’s operations, from office locations and contact information to the range of services offered, ensuring travelers have a smooth and informed experience.
The phone number of the Turkish Airlines New York City Office is 800-874-8875, available 24/7.
The Thy New York Office address is 350, 5th Ave., Suite #7510, New York, NY 10118.
The sales office of Turkish Airlines in New York is located at 350, 5th Ave., Suite #7510, New York, NY 10118, USA. There’s also a sales office at JFK International Airport.
The Turkish Airlines cargo office in New York is located at JFK International Airport, Building #9, Cargo Area B, Jamaica NY 11430, USA.
The Turkish Airlines office in New York City is situated in Suite #7510, 350, 5th Ave., NY 10118.
The working hours for the Turkish Airlines NYC Office are from 8.30am to 5.00pm, only on weekdays.
The Turkish Airlines New York Airport Office can be contacted through the airline’s 24/7 call center at +1-800-874-8875, and it is located in Terminal 1 of JFK International Airport.
Services include flight booking, seat selection, flight changes and cancellations, purchase of extra baggage, Miles&Smiles membership services, and more.
Yes, the Turkish Airlines NYC Office can assist with lost, delayed, or damaged baggage. However, the best place for such assistance is at the airline’s Baggage Office at JFK International Airport.
The cargo office can be reached at +1-718-215-1120, with the fax number +1-718-244-4320, and via email at jfkcargo@thy.com.