The United Airlines London City office is located at the World Business Centre, 1 Newall Road, Hounslow, Middlesex TW6 2FA. The office lines are open on all days from 8am to 10pm. The phone number for reservations and inquiries is 0845-607-6760 / 0207-365-7461 and for customer service or special assistance is 0845-844-4777. United Polaris Customers have a dedicated phone line (0845-607-0777) and MileagePlus customers can call 0207-365-1859 directly on weekdays from 7.30am to 5.30pm.
The United Airlines airport office in London is located at London Heathrow Airport (United House Building #451), Southern Perimeter Road, Hounslow, TW6 3LP. The contact numbers are the same as those provided above.
United Airlines cargo office in London (Swissport Cargo Services) is located at the Main Cargo Facility, Building No. 521B, 1 Stansted Road, Hounslow, Middlesex TW6 3LW GB. The office is open 24/7 and can be reached by phone (00-44-208-745-6602), fax (00-44-208-976-5490), and email (LHR.UASupervisor@swissport.com).
| United Airlines London Office Locations | |
| City Office | |
| Street Address | World Business Centre 1 Newall Road, Hounslow Middlesex TW6 2FA |
| Office Hours | 8.00am – 10.00pm (Daily) |
| Telephone | |
| Reservations/Inquiries Customer Service/Special Assistance United Polaris Customers MileagePlus Service Center | 0845-607-6760 / 0207-365-7461 0845-844-4777 0845-607-0777 0207-365-1859 (Mon-Fri, 7.30am – 5.30pm) |
| Airport Office (Heathrow) | |
| Street Address | United House Building #451 Southern Perimeter Road London Heathrow Airport Hounslow, TW6 3LP |
| Office Hours | 8.00am – 10.00pm (Daily) |
| Telephone | |
| Reservations/Inquiries Customer Service/Special Assistance United Polaris Customers MileagePlus Service Center | 0845-607-6760 / 0207-365-7461 0845-844-4777 0845-607-0777 0207-365-1859 (Mon-Fri, 7.30am – 5.30pm) |
| Cargo Office (LHR) | |
| Street Address | Swissport Cargo Services Building #521-B, Main Cargo Facility 1 Stansted Road Hounslow, Middlesex TW6 3LW GB |
| Operating Hours | 24 hours (Monday – Sunday) |
| Telephone | 00-44-208-745-6602 |
| Fax | 00-44-208-976-5490 |
| LHR.UASupervisor@swissport.com | |
| Capabilities | Electrical Outlets Cooler Ambient Room |
Services Provided by United Airlines Office in London
Below is a list of some of the services provided by the United Airlines office in London. For more information, click on the links or call.
| Flight Status/Information | Service Animal Information |
| Flight Reservations | Airport Desk Check-in |
| Flight Cancellation | Kiosk Check-in |
| Flight Change | Mobile Check-in |
| Group Reservations | Voice Check-in |
| Seat Reservations | Auto Check-in |
| Seat Upgrade | Online/Web Check-in |
| Visa-related Information | Airport Lounges |
| Sports Equipment | Immigration Enquiries/Services |
| Musical Instruments | In-Flight Entertainment |
| Baggage Purchase | In-Flight Meals |
| Pet Travel Booking | Missing Baggage |
| Unaccompanied Minor Booking | Name Change/Correction |
About United Airlines
United Airlines, based in London, is one of America’s leading airlines. It operates from 8 major hubs, with London-O’Hare being the most significant. It stands as the third-largest airline globally, boasting a fleet of over 843 aircraft and offering flights to 356 destinations across 48 countries on 5 continents. The airline’s seating arrangements include premium options such as United Polaris Business, United First, and United Business, as well as Basic Economy, with opportunities for seat upgrades like Preferred Seating, Economy Plus, and United Premium Plus.
Head Office
| Street Address | The Willis Tower #233 South Wacker Drive Chicago, Illinois 60606 United States of America |
| Website | www.united.com |
| Telephone | 1-872-825-4000 |
Frequently Asked Questions
Navigating the bustling atmosphere of London office can leave passengers and stakeholders with a plethora of inquiries. To streamline your travel experience and ensure you’re fully informed, we’ve compiled a comprehensive guide addressing the “Frequently Asked Questions About United Airlines Office London.” This resource is designed to offer clarity on services, support, and operations, helping you to seamlessly connect with United Airlines in the heart of London.
The United Airlines airport office in London is located at London Heathrow Airport, United House Building #451, Southern Perimeter Road, Hounslow, TW6 3LP.
The address of the United Airlines London City office is World Business Centre, 1 Newall Road, Hounslow, Middlesex TW6 2FA.
The London office telephone numbers for reservations and inquiries are 0845-607-6760 and 0207-365-7461. For customer service or special assistance, the number is 0845-844-4777. United Polaris customers can contact 0845-607-0777, while MileagePlus customers may call 0207-365-1859 directly.
The office hours for the United Airlines ticket office in London at the World Business Centre are from 8am to 10pm daily.
The United Airlines cargo office in London (Swissport Cargo Services) is located at Building No. 521B, 1 Stansted Road, Hounslow, TW6 3LW GB, and can be reached by phone at 00-44-208-745-6602, by fax at 00-44-208-976-5490, or email at LHR.UASupervisor@swissport.com.
The services provided by the London office include flight booking, cancellations, ticket changes, group tickets, award travel, seat reservations, seat upgrades, visa-related assistance, additional baggage purchases, pet reservations, unaccompanied minor reservations, flight check-in assistance, and more.
Yes, United Polaris customers have a dedicated phone line, which is 0845-607-0777.
Yes, you can purchase tickets directly at the London office.
Yes, MileagePlus customers have a dedicated service center which can be contacted at 0207-365-1859, operational Monday to Friday from 7.30am to 5.30pm.
Yes, you can request special assistance services by calling the customer service number 0845-844-4777.