The United Airlines ticket office in New York City is located at the UN Secretariat Building, 405 East 42nd Street, New York, NY 10017. It is open 24/7 (phone) and can be reached by phone (Domestic: 1-800-864-8331; International: 1-800-538-2929).
The United Airlines airport ticket office in New York City is located at John F. Kennedy International Airport (JFK), Terminal 7, Jamaica, NY 11430. The airport office hours are from Monday to Sunday (5.00am to midnight). The airport office can be reached by phone 24/7 (Domestic: 1-800-864-8331; International: 1-800-538-2929).
United Airlines offices in other cities in the state of New York are located in:
- New York City (as indicated above)
- Albany
- Buffalo
- Elmira
- Ithaca
- Rochester
- Syracuse
- White Plains
For the complete contact details, refer to the section below.
| United Airlines New York Office Locations | |
| Ticket Office | |
| Street Address | UN Secretariat Building 405 East 42nd Street New York, NY 10017 USA |
| Office hours | 24/7 |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office | |
| Street Address | John F. Kennedy International Airport (JFK) Terminal 7 Jamaica, NY 11430, USA |
| Office Hours | 5.00am – 12.00am (Monday – Sunday) |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office, Albany | |
| Street Address | Albany International Airport (ALB) Main Terminal 737 Albany Shaker Rd Albany, NY 12211, USA |
| Office Hours | Monday – Friday 4.30am – 6.00pm Saturday 4.30am – 5.30pm Sunday 5.00am – 6.00pm |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office—Buffalo, NY | |
| Street Address | Buffalo Niagara International Airport (BUF) East Terminal 4200 Genessee Street Buffalo, NY 14225, USA |
| Office Hours | 4.30am – 6.30pm (Monday – Sunday) |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office—Elmira, NY | |
| Street Address | Elmira Corning Regional Airport (ELM) Main Terminal 276 Sing Sing Road Elmira, NY 14845, USA |
| Office Hours | 4.30am – 7.30am (Monday – Sunday) 4.00pm – 6.00pm (Monday – Sunday) |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office—Ithaca, NY | |
| Street Address | Tompkins County Airport (ITH) Main Terminal 1 Culligan Dr. Ithaca, NY 14850, USA |
| Office Hours | 5.00am – 5.30pm (Monday – Sunday) |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office—Rochester, NY | |
| Street Address | Rochester International Airport (RST) Main Terminal 7600 Helgerson Dr. SW Rochester, MN 55902, USA |
| Office Hours | 4.00am – 3.00pm |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office—Syracuse, NY | |
| Street Address | Hancock International Airport (SYR) Syracuse, NY 13212, USA |
| Office Hours | Monday – Friday 5.00am – 7.00pm Saturday 5.00am – 4.00pm Sunday 8.00am – 7.00pm |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Airport Office—White Plains, NY | |
| Street Address | White Plains Westchester County Airport (HPN) Main Terminal 240 Airport Road White Plains, NY 10604, USA |
| Office Hours | 4.30am – 7.00pm |
| Telephone | Domestic 1-800-864-8331 (1-800-UNITED-1) International 1-800-538-2929 TTY 1-800-323-0170 |
| Cargo Office | |
| Street Address | Main Cargo Facility Building 71, Cargo Area D Old Rockaway Blvd. Jamaica, NY 11430, USA |
| Operating Hours | 5.30am – 11.00pm |
| Telephone | 718-709-0200 |
| Fax | 718-709-0231 |
| grp-cgoservice-jfkff-vm@united.com | |
| Capabilities | Cooler Electrical Outlets Secured Area for Valuable Items |
Queries/Services Handled by the United Airlines Office New York
Below is a list of some of the services provided by the United Airlines offices in New York (city and airport). For more information, click on the links or call.
| Flight Status/Information | Service Animal Information |
| Flight Reservations | Airport Desk Check-in |
| Flight Cancellation | Kiosk Check-in |
| Flight Change | Mobile Check-in |
| group Reservations | Voice Check-in |
| Seat Reservations | Auto Check-in |
| Seat Upgrade | Online/Web Check-in |
| Visa-related Information | Airport Lounges |
| Sports Equipment | Immigration Enquiries/Services |
| Musical Instruments | In-Flight Entertainment |
| Baggage Purchase | In-Flight Meals |
| Pet Travel Booking | Missing Baggage |
| Unaccompanied Minor Booking | Name Change/Correction |
About United Airlines
United Airlines, based in New York, is one of America’s leading airlines. It operates from 8 major hubs, with New York-O’Hare being the most significant. It stands as the third-largest airline globally, boasting a fleet of over 843 aircraft and offering flights to 356 destinations across 48 countries on 5 continents. The airline’s seating arrangements include premium options such as United Polaris Business, United First, and United Business, as well as Basic Economy, with opportunities for seat upgrades like Preferred Seating, Economy Plus, and United Premium Plus.
Head Office
| Street Address | The Willis Tower #233 South Wacker Drive Chicago, Illinois 60606 United States of America |
| Website | www.united.com |
| Telephone | 1-872-825-4000 |
Frequently Asked Questions
If you’re planning to travel with United Airlines and have queries regarding the airline’s services in New York, do check out the FAQs below about United Airlines Office in New York . The FAQs provide useful information about office locations, contact numbers, and the services they offer to ensure a seamless travel experience for passengers navigating through the state or city of New York.
The United Airlines office in New York City is located at the UN Secretariat Building, 405 East 42nd Street, New York, NY 10017, and at JFK International Airport.
To contact the United Airlines New York sales office, call 1-800-864-8331 for domestic tickets/inquiries or 1-800-538-2929 for international tickets/inquiries.
The United Airlines New York City office can be reached at 1-800-864-8331 for domestic inquiries/reservations and 1-800-538-2929 for international inquiries/reservations.
The United Airlines New York City ticket office is open 24/7.
United Airlines airport ticket office is located at John F. Kennedy International Airport (JFK), Terminal 7, Jamaica, NY 11430.
The office hours are from 5am to 12am daily.
Yes, you can contact the JFK ticket office 24/7 at 1-800-864-8331 (domestic) or 1-800-538-2929 (international).
Besides New York City, United Airlines offices are located in Albany, Buffalo, Elmira, Ithaca, Rochester, Syracuse, and White Plains.
The United Airlines cargo office in New York City is at the Main Cargo Facility, Building 71, Cargo Area D, Old Rockaway Blvd., Jamaica, NY 11430.
The operating hours are from 5.30am to 11.00pm.
You can contact United Airlines cargo office in NYC by phone at 718-709-0200, by fax at 718-709-0231, or by email at grp-cgoservice-jfkff-vm@united.com.
The services handled by United Airlines offices in New York include flight status/information, reservations, cancellations, changes, baggage inquiries and booking, check-in assistance, and more.
United Airlines head office is located at The Willis Tower, #233 South Wacker Drive, Chicago, Illinois 60606, USA.
You can contact the United Airlines head office by phone at 1-872-825-4000.