United Airlines Reservations

United Airlines (UA) is a major American airline company headquartered in Chicago. It operates from 8 hubs—the largest being Chicago-O’Hare.

Based on the number of routes and fleet size (843+ aircraft), United is the third-largest airline in the world. United Airlines reservations can take you to 356 destinations in 48 countries across 5 continents.

United Airlines cabin configurations typically comprise Premium (United Polaris Business, United First, United Business) and Basic Economy—with seat upgrades (Preferred Seating, Economy Plus, and United Premium Plus).

United Airlines Reservations—Options

You can make a flight reservation on United Airlines in several ways:

1. Online via United.com
2. By phone 
3. With the mobile app
   (Android, iOS, or Amazon )
4. At a United Airlines sales office 
5. Through a travel agent 

How to Make United Airlines Reservations Online

How do I make online reservations at United Airlines?

United Airlines flight reservations can be made online as follows:

1. Go to United.com
   You will see a booking box on your screen
2. Enter your flight requirements in the boxes
3. After entering your flight requirements, click on the Find flights button
4. Select a flight 
5. Personalize your trip and pay 

Your e-ticket will be sent to you by mail.

United Airlines Reservations by Phone

What is the United Airlines reservations number?

Passengers who aren’t comfortable with online flight reservations can call the United Airlines Reservations Phone Number to book by phone. Just call this toll-free reservation number (open 24/7), give your trip details, select a fare option, and finalize your booking in minutes. 

United Airlines Mobile App Reservations 

You can make a United Airlines reservation with the mobile app. All you need to do is download the app (Android, iOS, or Amazon ), open an account, and start.

How to Save Money on United Airlines Reservations 

1. To book a discounted flight, call United Airlines Reservations at . This number provides tickets at discounted prices and is open 24/7.
2. View this page for special offers 
3. Join the email list here
4. Visit this page to view MileagePlus deals and offers 

How to Check Your Flight Status on United Airlines

To check your United Airlines flight status online:

1. Go to United.com
   The booking box will show up on your screen
2. From the top, select Flight status
   (you can also click on Travel Info and then Flight status)
3. Provide your flight details in the boxes and hit Search

Your flight status will appear. 

How to Get Senior Discounts on United Airlines

To qualify as a senior traveller, you need to be at least 65 years old.
To get a senior discount:

• Ask for details when you’re making a reservation by phone or through your travel agent
• Select the seniors’ category (age 65 and older) when making your reservations online 

United Airlines Manage Reservation

Use the Manage Reservations tab to quickly manage all your reservations

United Airlines Manage Reservations functionality, known as My trips, is an online dashboard that allows you to perform many useful tasks, such as: 

• View your reservations
• Change your seat
• Change your flight 
• Add your frequent flyer details
• Book a special service 
• Request a refund
• Print your reservation
• View or request a receipt by email, fax, or online 
• Share your itinerary by email with anyone

1. Go to United.com
2. Click on the My trips tab 
3. Retrieve your flight booking as follows:
   1. Enter your Confirmation Number and Last Name 
   2. Click on the Search button  

(to access past or cancelled flights, click on the Sign in link)

4. Now proceed to manage your flight, i.e.:
   1. View your reservations
   2. Change your seat
   3. Change your flight 
   4. Add your frequent flyer details
   5. Book a special service 
   6. Request a refund
   7. Print your reservation
   8. View or request a receipt by email, fax, or online 
   9. Share your itinerary by email 

You can also manage your trip with the mobile app.

United Airlines Customer Support

You can contact the United Airlines customer support via:

• Social Care Team 1-800-UNITED-1 (1-800-864-8331)
• Email UnitedAirlines@news.united.com
• Mailing Address United Airlines, Inc.
  PO Box 06649
  Chicago, IL 60606-0649
  United States

United Airlines Cabin Classes

United Airlines offers Premium and Basic Economy Cabins with seat upgrades.

1. Premium 

1. United Polaris Business 
2. United First
3. United Business
4. Basic Economy (with seat upgrades)

1. Preferred Seating
2. Economy Plus
3. United Premium Plus

The features of these cabins are briefly described below.

1. United Polaris-Business Class

The United Polaris Business Class is the top-of-the-rack cabin offered by United Airlines. 

 Major features include:

• Premier access
  • Dedicated check-in counters and security lanes
  • Priority baggage handling
  • Priority boarding
• Free checked bags
  • Up to 2 checked bags with no service fee
• Wi-fi access (paid, on select flights)
• Restaurant and Bar
  • Multi-cuisine meals
  • Personalized dining experience 
  • Local and imported beers, top-rated wines, premium spirits
• Customized luxury bedding
  • Fully-flat, direct-aisle-access seats
  • Sleeping spaces up to 6 feet 6 inches and 23 inches wide 
  • Powered privacy divider
  • Comfortable rest pods 
  • Shower facilities 
• Sleep themed amenities  
• Premium bedding
• Airport lounge with comfortable seating, shower, and spa facilities
• In-Flight entertainment (movies, TV shows, documentaries, music video playlists, etc.)

To book a United Polaris-Business Class flight at special rates—call now.
This United Airlines Reservations number is toll-free in the U.S. and Canada and is open 24/7.

2. United First

The next-in-class cabin, United First, features:

• Premier access
  • Dedicated check-in counters and security lanes
  • Priority baggage handling
  • Priority boarding
• Free checked bags
  • Up to 2 checked bags with no service fee
  • Priority baggage handling 
• Comfortable and spacious seating
  • Contoured leather seats
  • 6-way adjustable headrest 
  • Ample storage spaces for personal items
  • Granite cocktail table plus tray table
• Premium dine and drink 
• In-Flight entertainment (movies, TV shows, documentaries, music video playlists, live television, and new movies via DIRECTV, etc.)
• Paid wi-fi access on select flights 

The next-in-class cabin, United First, features:

3. United Business

The United Airlines Business cabin offers: 

• Premier access
  • Dedicated check-in counters and security lanes
  • Priority baggage handling
  • Priority boarding
• Free checked bags
  • Up to 2 checked bags with no service fee
  • Priority baggage handling 
• Spacious seating
  • Contoured leather seats
  • 6-way adjustable headrest 
  • Thoughtful storage spaces for personal items
  • Granite cocktail table plus tray table

• In-flight entertainment
• Can dine and drink 

To book a United Business flight at special rates—call now.
This United Airlines Reservations number is toll-free in the U.S. and Canada and is open 24/7.

4. Basic Economy 

Created for price-sensitive passengers, United Airlines Basic Economy Class provides almost the same amenities and inflight services as standard Economy fares—such as food and beverages and inflight entertainment—but with some restrictions:

• No complimentary seat selection
  (advance seat assignments available on purchase)
• Option to purchase Economy Plus at check-in only 
• Group/family seating not available 
• Full-sized carry-on bags not allowed on select routes (but permitted on trans-Atlantic flights and for MileagePlus members) 
• 1 personal item allowed—such as a shoulder bag, purse, laptop bag, etc.
  • Max. size permitted: 9in x 10in x 17in (22cm x 25cm x 43cm)
  • The item must fit under the seat in front of you
  • Assistive, mobility, and medical devices are also allowed
  • Checked bag charges are:
    • First bag: USD 60 
    • Second bag: USD 100 
    • Third bag: USD 200 
• Check-in restrictions—if you indicate that you’re checking a bag
  • Only via the website or app 
• Flight changes are not permitted
• Flight refunds are not allowed
  (except if you cancel within 24 hours of purchasing and at least 7 days before your flight’s departure)
• Some restrictions on MileagePlus and Premier member benefits 
• Last-to-board group
• Pay for the first checked bag on trans-Atlantic flights
• Other restrictions include:
  • No complimentary Economy Plus seating
  • Paid upgrades not allowed
  • Mileage upgrades not allowed
  • Complimentary Premier upgrades not allowed
  • PlusPoints upgrades are not allowed
• You can still enjoy the following benefits:
  • Personalize your trip with most travel options 
  • Purchase baggage delivery and club access
  • Protect your booking with insurance
  • Buy more miles with the Award Accelerator program

United Airlines Seating Options

United Airlines offers 3 seating options—Preferred Seating, Economy Plus, and United Premium Plus.

1. Preferred Seating

Slightly costlier than Basic Economy, the Preferred Seating option puts you in the front rows—just behind the Economy Plus seats. 

Important features include: 

• Available on all aircraft
• Standard legroom
• Earlier onboard services
• Faster disembarkation 
• Available at no extra cost to MileagePlus members (Premier status)

2. Economy Plus Seating

Located ahead of Preferred Seating, Economy Plus seats offer:

• Available on all United and most United Express flights
• Extra legroom
• Near the front of the cabin
• Faster exit at destination 
• Available on an annual subscription 

If you’re holding a Basic Economy ticket or are a MileagePlus Premier member, you can upgrade to Economy Plus seating only at the time of check-in.

3. United Premium Plus

United Premium Plus seats are closer to the aircraft front, and feature: 

• More legroom and elbow space 
• More recline
• Foldable leg rest
• Saks Fifth Avenue bedding
• An outlet for connecting electronic devices
• Upgraded menu for dining and 
• Complimentary alcoholic beverages
• Bigger screens for entertainment 
• Hi-Fi noise-canceling headphones 

Other benefits include:

• Premium Access
• 2 free standard checked bags
• Reserved overhead bin for your carry-on bag
• Access to premium airport lounges before flights

United Airlines Seat Reservation

How to choose or change your seat on United Airlines 

You can choose your seat on United Airlines online, through the app, or your travel agent:

• When you’re buying your ticket (except fares like Basic Economy) 
• After you’ve purchased your ticket (via My trips)
• During check-in

How to Choose or Change Your Seat on United Airlines 

You can choose or change your seat assignment for most flights. If seat assignments aren’t available, check again closer to your departure date if seating options are available. 

To choose or change your seat online on United Airlines:

1. Go to United.com 
2. To access your flight:
   1. Select the My Trips tab 
   2. Enter your confirmation number and last name and click on the Search button
3. Click on View or Change Seat 
4. Select or change your seat and confirm 

Tip. You may also be able to change your seat onboard after asking a flight attendant. 

United Airlines Seating Accommodations for Disabled Passengers

If you have a disability, inform United Airlines at least 24 hours before departure to help you with:

• Boarding the aircraft 
• Accessing the aircraft with an aisle chair
• Sitting in a row with moveable armrests
• Traveling with an assistant 
• Extra legroom to accommodate a disability

Note

• If you’re traveling within 7 days, you must call United Airlines and inform them—and not submit your request online:
  • From the U.S. and Canada, call United’s Accessibility Desk at +1-800-228-2744.
  • From other locations, contact United Customer Contact Center and ask for the Accessibility Desk. 
• If you’re traveling on a Basic Economy ticket and need special accommodation, you must call United Airlines or submit a form.

United Airlines Frequent Flyer Program MileagePlus

Known as MileagePlus, United’s frequent flyer program is free to join—for adults who are 18 or more. 

After joining MileagePlus, you can:

• Start earning air-miles with every flight
• Spend air miles to book hotels, cars, and cruises
• Enjoy complimentary checked bags, priority check-in, security, and boarding 
• Get complimentary access to Economy Plus seating and Premier upgrades
• Use MileagePlus gift cards for buying products from your favorite stores

United Airlines Phone Numbers

Below are a few important United Airlines phone numbers:

Reservations (open 24/7)

Baggage Enquiries +1-877-858-3876 (U.S. and Canada)

+1-800-33-55-2247 (Asia Pacific and Europe)

Baggage Service Office +1-800-335-2247 (U.S. and Canada)

(for reporting lost, missing or damaged bags) +1-281-821-3526 (other countries)

Cargo +1-800-822-2746
cargo@united.com
Cargo Contact Form

Online Shipment Tracking Find Air Waybill

Telecommunication Device for the Deaf or Teletypewriter +1-800-323-0170

Flight Status +1-866-276-7386

MileagePlus +1-866-820-3559

United Club +1-866-UA-CLUBS (+1-866-822-5827)
unitedclub@united.com 

Travel Insurance +1-877-934-8308 (U.S.)
+1-877-624-8196 (Canada)

Ticketing Fees Charged by United Airlines 

United Airlines will charge the following ticketing service charges: 

• In the United States and Canada
  • By phone USD 25 
  • At a city ticket office: USD 30 
  • In-person at the airport USD 50
• Outside the United States and Canada
  • May vary based on MileagePlus travel level 

The ticketing charges are non-refundable.

Special Assistance Services Offered by United Airlines

United Airlines offers special assistance services to passengers who are:

• Traveling while pregnant
• Traveling with a disability (mobility, hearing, sight)
• Traveling with a medical condition requiring medical oxygen onboard
• Traveling as an unaccompanied minor
• Traveling with a service animal or a pet 
• Traveling as a senior
• Traveling with special meal requirements
• Traveling with food allergies
• Traveling with extra seating requirements

United Airlines Travel Destinations

United Airlines flies to more than 356 cities in 48 countries. Some of the popular destinations to which you can fly on a United Airlines reservation are:

Popular Destinations

Cuba Rio de Janeiro Brussels Sau Paulo New Zealand Within California New York Chicago London

Las Vegas Singapore Hong Kong Rome Dublin Aruba Spain Caribbean Paris

Germany Asia St. Lucia Bermuda New Orleans Orlando Chile Cayman Islands Florida

Frequently Asked Questions on United Airlines