Sun Country Airlines (SY) is an ultra-low-cost based in Minneapolis, Minnesota, U.S.A. (Saint Paul International Airport). Its focus cities include Dallas/Fort Worth and Las Vegas.
A Sun Country Airlines booking can take you to 99 destinations across the United States, Central America, Mexico, and the Caribbean. Aside from being the 11th largest U.S. airline by passengers carried, Sun Country Airlines is certified as a 3-Star low-cost Airline by Skytrax. It is also a contract cargo operator for Amazon Air.
Sun Country used to offer Economy and First Class seats, but currently offers an all-Economy seat arrangement with 3 different seat categories—Best, Exit Row, and Standard.
The airline’s operating fleet size comprises 34 passenger and 12 freighter aircraft.
How do I book a ticket on Sun Country Airlines?
You can book a flight on Sun Country Airlines:
Sun Country Airlines online booking process
You can book a flight online on Sun Country Airlines as follows:
You will receive your e-ticket at your registered e-mail address as soon as your payment is received.
Note
You can also book your Sun Country Airlines flight:
You can check your Sun Country Airlines flight status:
You can check your Sun Country Airlines flight status online as follows:
To check the flight status By Cities (opens by default) | To check the flight status By Flight Number |
Enter the departure and destination cities Select the departure date | Select the By Flight Number optionEnter your Flight Number Select the departure date |
Your flight status will appear.
How do I manage my booking on Sun Country Airlines?
If you want to modify your flight booking, you can do it:
The Sun Country Airlines Manage Booking functionality lets you modify your flight booking online by allowing you to:
Note. If you purchased your ticket from a travel agent or another company such as Apple Vacations, Cheap Caribbean, etc., you must contact them directly to process the changes.
To manage your Sun Country Airlines flight booking online:
Note. You can also call to have your flight booking managed for you.
Sun Country provides assistance to special needs passengers and complies with the non-discrimination policies of the U.S. Department of Transportation.
You can request:
You can request assistance in any of the following ways:
Passengers with a disability can complain:
You’re allowed to carry mobility devices and medical equipment free of charge—they are not counted as additional baggage. However, they must be stored per Federal Aviation Administration (FAA) Regulations.
Sun Country Airlines no longer offers First Class seats. It offers an all-Economy seat configuration with the following 3 seating options:
Exit-row Seats and Best Seats are available for an additional fee. Seat selection charges range from USD 9 – 100 per seat per segment, depending on your seat’s location and amenities offered. The seat selection charges appear on the seat map page if you’re booking online. If you’re booking by phone, you will be informed of the charges by your travel advisor.
Standard Seats | Exit Row Seats | Best Seats |
In-seat USB portFree entertainment on your personal device on most flights | Extra legroom (9in)In-seat USB portFree entertainment on your personal device on most flights | Preferred Zone 2 boarding1 complimentary alcoholic beverageExtra legroom (4in)150% more reclineIn-seat power outlet In-seat USB portFree entertainment on your personal device on most flights |
You can select a seat at the time of booking to ensure you sit with your group. If you don’t purchase a seat selection at the time of booking, you may not be seated with your travelling companions.
You can select your seat when purchasing your ticket (by phone or online) or later. You can select your seat online after purchasing your ticket through My Trips.
If you don’t select your seat in advance, you will be assigned one randomly during check-in at no additional charge. If you’re travelling with children and do not select your seat in advance, the airline will try to seat a child with at least one adult on the reservation.
Advance seat selections are:
The seat selection fee/charge will depend on:
Randomly assigned seat selections during check-in are on a first-come basis and free of charge.
Per FAA regulations, exit row seat occupants must meet the following criteria:
Exit row seats are non-refundable.
The following seats are designated as priority seats by Sun Country for accommodating passengers with disabilities:
Sun Country offers 2 packages for group travel:
You can book group travel:
Sun Country Airlines offers complimentary entertainment through a secure wireless AirFi network. You can use your laptop, tablet, or smartphone to stream the entertainment programs even if you don’t have any access to the internet.
The entertainment programs comprise:
Headphones are available for purchase. Most seats have USB charging ports, and Best Seats have AC power outlets that allow you to plug in your device for power.
Sun Country offers complimentary beverages, such as water, juices, tea, coffee, and soda. The following items are available for purchase (by card only):
Sun Country Airlines’ loyalty program is called Sun Country Rewards and is free to join. You can use it to earn points and redeem it to travel any time you like, with no blackout dates.
Earn Points | Redeem Points |
Earn 2 points for every USD 1 you spend directly with Sun Country—online or by phone—on flights, seat selections, vacation packages, and baggage. Earn 1 point for every USD 1 you spend on any booking made through a travel agent/travel website. Earn additional points when you purchase with a Sun Country Airlines Signature Visa card or Partner Card. | Redeem 100 points for USD 1 on Sun Country purchases of flights, seat selections, vacation packages, and baggage. Redeem or combine points with USD to pay for your flight, seat selection, and baggage. Redeem points for travelling on any flight with no blackout dates. |
You can redeem your reward points online as follows:
The required number of points will be deducted and the balance (if any) can be paid by credit card.
A screenshot of Sun Country Airlines’ travel destinations
Sun Country Airlines flies to 99 destinations across the United States, Canada, Mexico, Central America, and the Caribbean.
United States
Williston, ND (XWA)
West Palm Beach, FL (PBI)
Tucson, AZ (TUS)
Tampa, FL (TPA)
St. Pete/Clearwater, FL (PIE)
St. Louis, MO (STL)
Spokane, WA (GEG)
Seattle, WA (SEA)
Savannah, Georgia/Hilton Head, SC (SAV)
Sarasota/Bradenton, FL (SRQ)
San Francisco, CA (SFO)
San Diego, CA (SAN)
San Antonio, TX (SAT)
Raleigh, NC (RDU)
Punta Gorda, FL (PGD)
Providence, RI (PVD)
Portland, OR (PDX)
Portland, ME (PWM)
Pittsburgh, PA (PIT)
Phoenix-Mesa, AZ (AZA)
Phoenix, AZ (PHX)
Philadelphia, PA (PHL)
Palm Springs, CA (PSP)
Orlando, FL (MCO)
Orange County, CA (SNA)
New York City, NY/Newark, NJ (EWR)
New Orleans, LA (MSY)
Nashville, TN (BNA)
Myrtle Beach, SC (MYR)
Minneapolis/St. Paul, MN (MSP)
Milwaukee, WI (MKE)
Miami, FL (MIA)
Madison, WI (MSN)
Los Angeles, CA (LAX)
Las Vegas, NV (LAS)
Kalispell/Glacier National Park, MT (FCA)
Jacksonville, FL (JAX)
Jackson Hole, WY (JAC)
Indianapolis, IN (IND)
Houston, TX (IAH)
Honolulu, HI (HNL)
Hartford, CT (BDL)
Harlingen/South Padre Island, TX (HRL)
Gulfport/Biloxi, MS (GPT)
Green Bay, WI (GRB)
Fort Myers, FL (RSW)
Fort Lauderdale, FL (FLL)
Fairbanks, AK (FAI)
Denver, CO (DEN)
Dallas/Fort Worth, TX (DFW)
Cincinnati, OH (CVG)
Chicago, IL (ORD)
Charleston, SC (CHS)
Burlington, VT (BTV)
Buffalo, NY (BUF)
Bozeman, MT (BZN)
Boston, MA (BOS)
Baltimore, MD/Washington, DC (BWI)
Austin, TX (AUS)
Asheville, NC (AVL)
Anchorage, AK (ANC)
Canada
Vancouver, British Columbia, Canada (YVR)
Mexico
Puerto Vallarta/Riviera Narayit (PVR)
Mazatlan (MZT)
Los Cabos (SJD)
Ixtapa/Zihuatanejo (ZIH)
Cozumel (CZM)
Cancun/Riviera Maya (CUN)
Central America
Liberia, Costa Rica (LIR)
Belize City, Belize (BZE)
The Caribbean
Turks & Caicos (PLS)
St. Thomas, U.S. Virgin Islands (STT)
San Juan, Puerto Rico (SJU)
Roatan, Honduras (RTB)
Punta Cana, Dominican Republic (PUJ)
Montego Bay, Negril and Ocho Rios, Jamaica (MBJ)
Grand Cayman (GCM)
Aruba (AUA)
You can pay for your flight ticket in several ways:
Credit and debit cards, including Sun Country Airlines Signature Visa, Visa, and MasterCard.
Online Banking
● Sun Country Airlines Voucher
● Sun Country Airlines Flight Credit
● Sun Country Rewards points
You must pay in full for your ticket at the time of booking, regardless of how you book.
Yes
If you haven’t already paid in advance, you will have to pay for baggage and seat selection. At some destinations in the Caribbean and Central America, you may have to pay airport tax on arrival or departure. The specific amount payable by you will be mentioned in your travel documents.
Sun Country Airlines offers 3 types of seats—Standard, Exit Row, and Best.
Best seats are located in the forward section of the aircraft. They offer 34 inches of legroom, a moveable headrest, 150% additional recline, and USB charging ports as well as standard AC power outlets. Passengers who purchase Best seats receive priority boarding and a premium complimentary beverage.
Exit Row seats offer 39 inches of legroom and standard recline. They are located in an aircraft’s exit rows and offer USB charging ports. Per FAA regulations, passengers who occupy exit row seats must be at least 15 years old; must not be travelling with an under-15 or special-needs passenger; must be able to use both arms, hands, and legs, and be strong enough to evacuate if required. Plus, they must be able to speak, read, and understand English, and not require a seatbelt extension.
If you select an exit row seat and fail to meet the above-mentioned requirements, you will be reseated, and the fee paid by you will not be refunded.
Standard seats are like normal seats on most Economy Class cabins in major U.S. airlines. They offer 29 – 30 inches of legroom, USB charging ports, and a standard recline.
No, you don’t have to pre-select a seat and pay for it. You will be randomly assigned a seat when you check in for your flight.
If you forgot to select your seat at the time of booking, you can select it later by phone (+1-866-399-0587), online through My Trips, or when you check in online for your flight.
Yes, you can do it through My Trips by entering your last name and 6-character reservation code. After logging in, you can select your seat and pay the required fee.
Yes, you can change your seat via My Trips or when you check in online. You will have to pay the difference in fee only if your new seat costs more.
The following seats on Boeing 737-800 are designated as priority seats to accommodate passengers with disabilities: 1A to 1F, 5B to 5C.
If you’re moved from a Priority Seat, you will be provided a full refund of your seat selection fee and you will be reassigned a superior or equivalent seat with your party (if possible). If your flight is fully booked, you may not be seated in the same category seat and you could be separated from your group/party.
If you’re unable to fit comfortably in one seat even with both armrests down, you will need to purchase the adjacent seat.
To purchase an extra seat for yourself, call Sun Country Reservations at +1-866-399-0587.
Sun Country Airlines cannot guarantee that you will not be exposed to peanuts during the flight.
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