All Nippon Airways (AH), also known as ANA or Zennikkū, is Japan’s largest airline in terms of passengers flown and revenues. Headquartered in Tokyo, ANA operates out of 2 main hubs in Tokyo (Haneda and Narita) and 2 secondary hubs in Osaka (Itami and Kansai).
ANA has a fleet size of 219-plus aircraft and operates in partnership with 35-plus airlines. An ANA booking can take you to 32 international destinations across North America, Europe, and Asia, and about 50 domestic destinations within Japan.
ANA is a Skytrax-certified 5-star airline. Its major shareholders comprise Air Japan, ANA Wings, Peach (largest shareholder), Air Do (major shareholder), Philippine Airlines (shareholder), Vietnam Airlines (shareholder), IFTA (a flight training academy), and Pan Am International Flight Academy.
ANA offers 4 travel classes—First Class, Business Class, Premium Economy Class, and Economy Class.
ANA Airlines Booking Methods
You can make an ANA flight booking:
By phone
Online
With the mobile app (Android or iOS)
At a ticket counter
Through a travel agent
ANA Online Booking
How do I make an ANA Airlines booking online?
A screenshot of ANA’s online booking page
You can make an online booking with ANA through the airline’s website as explained below:
Go to ANA.co.jp
The Flight Reservation tab will open
Enter your trip requirements
Click on the Find Flights button to search for a flight
Select your flight from the options that appear
Follow the prompts to:
Enter the passenger information
Choose a seat (optional)
Purchase your ticket
Pay
Your e-ticket will be emailed to you immediately after you pay.
How to Check Your Flight Status on ANA
You can check your ANA flight status by phone or online as explained below.
You can check your flight status online in 2 ways:
By Flight number search
By Airport search
To check the flight status of your ANA flight online:
Go to ANA.co.jp
By Flight number search
By Airport search
Select the flight date Choose Departure or Arrival Enter the flight number
Select Airport search Select the flight date Choose Departure or Arrival Select the airport names
Click on the Search button
Your flight status will appear
You can also check your flight status with the ANA mobile app.
Before making a flight reservation, check the price with . (ThisANA flight booking number is open 24/7 and toll-free in the U.S. and Canada).
ANA Group Booking
You can make a group booking on ANA in 2 ways:
On phone by calling
Through a travel agency via email: groupdesk@fly-ana.com
If you’re making a group booking by phone, call oryour local ANA office and proceed with your flight booking by providing the required information.
If you’re making a group booking through a travel agency, here are a few things you should know:
ANA will require the following information:
Your group’s name
Your travel agency’s IATA/ARC number
Your complete itinerary incl. ANA flight numbers
Number of seats to be booked
The desired budget per passenger or a competitor’s base rate
The following conditions will apply:
Your group must include at least 10 passengers
You can cancel up to 90 days before departure without any penalty
You must finalize the passenger names at least 45 days before departure
You must book your tickets at least 21 days before departure (at least 30 days before departure for groups of 40 or more passengers)
Group discounts apply only to ANA flights
Group tickets cannot be upgraded
Seat assignments:
Are permitted only on international flights
Are subject to availability
Are made in the order in which the names are entered in ANA’s system
The cancellation penalty and refund rules will be as follows:
For Economy and Premium Economy (totally unused tickets) USD 300
For First and Business Class (totally unused tickets) USD 500
Partially used tickets No refund permitted
The date change fees will be as follows:
F & C Cabin USD 500
Y Cabin Not permitted
ANA Manage Booking
ANA’s Manage Booking functionality, known as My Booking, allows you to access and make changes to any flight booking made directly through ANA (website, app, call center, or sales office).
You can use the My Booking tab to:
Access your flight bookings
Find your upcoming flights by:
e-ticket number, or
Reservation number, or
ANA number
Select a seat
Make changes to your flight booking
Cancel your flight
To manage your ANA flight booking:
Go to Go to ANA.co.jp
Click on the My Booking tab The Reservation number option will appear by default
Do any one of the following:
Enter your 6-digit alphanumeric reservation number, first name, and last name, and click on the Search button, or
Select the e-Ticket number option and enter your 13-digit e-Ticket number, first name, and last name, or
Select the ANA number option and enter your 10-digit ANA number and password, and click on the Login button
Select your flight and:
Choose your seat
Make changes to your flight booking
Cancel your flight
ANA Travel Classes
ANA offers 4 travel classes on its flights:
Economy Class
Premium Economy
Business Class
First Class
Economy Class
ANA’s Economy Class seats are available on all flights, with the seat pitch and size varying by aircraft.
Major features
Pre-paid extra baggage option
Paid seat reservation
Keep My Fare option to hold your booking for up to 72 hours
Lounge access per rules
Paid in-flight meal service (advance booking option for Japan departures)
In-flight entertainment—movies, TV shows, etc.
Paid wi-fi on most flights (internet, e-mail)
In-flight sales/duty-free shopping
Amenities such as a pillow and blanket (all routes)
Postcard, memo pads, and ballpoint pens
Premium Economy Class
A view of ANA’s PremiumEconomy Class seats
Major features
Priority baggage claim on arrival
Keep My Fare option to hold your booking for up to 72 hours
Free lounge access (select airports)
More seat pitch, width, and legroom
Personal touchscreen monitor (select aircraft)
Business Class selection of drinks and snacks
Paid in-flight meal services (advance booking option for Japan departures)
In-flight entertainment—movies, TV shows, etc.
Paid wi-fi on most flights (internet, e-mail)
In-flight sales/duty-free shopping
Amenities such as a pillow and blanket, slippers, shoehorn, pocket tissues, toothbrush set, earplugs, and eye mask (all routes)
Postcard, memo pads, and ballpoint pens
Business Class
A view of ANA’s Business Class seats
Major features
Priority check-in (select airports)
Priority boarding
Priority baggage claim on arrival
Priority disembarking
Fully flat seats
Doors for privacy
Wide-screen LCD monitors
Storage closets
Keep My Fare option to hold your booking for up to 72 hours
Free lounge access (ANA and ANA-affiliated lounges)
Business Class selection of wines, drinks, snacks, and meals
Pre-order meal service
In-flight entertainment—movies, TV shows, etc.
Paid wi-fi on most flights (internet, e-mail)
Laptop battery rental (no in-seat power in Business Class)
In-flight sales/duty-free shopping
Amenities such as a pillow and blanket, slippers, shoehorn, pocket tissues, toothbrush set, earplugs, and eye mask (all routes)
Postcard, memo pads, and ballpoint pens
First Class
A view of ANA’s First Class seats
Major features
ANA Suite check-in (Tokyo Narita)
Priority check-in (select airports)
Priority boarding
Priority baggage claim on arrival
Priority disembarking
Fully flat seats
Doors for privacy
Wide-screen LCD monitors
Storage closets
Keep My Fare option to hold your booking for up to 72 hours
Free lounge access (ANA and ANA-affiliated lounges)
First Class selection of wines, drinks, snacks, and meals
Pre-order meal service
In-flight entertainment—movies, TV shows, etc.
Paid wi-fi on most flights (internet, e-mail)
Laptop battery rental (no in-seat power in Business Class)
In-flight sales/duty-free shopping
Amenities such as a bed pad, comforter, pillow, blanket, knitwear, loungewear, amenity pouch set, slippers, shoehorn, foot roller, headphones, etc. (all routes)
Postcard, memo pads, and ballpoint pens
Advance Seat Reservations
Eligibility. If you’re travelling on an Economy Class ticket, you can make advance seat reservations for a fee if:
Your ticket number begins with 205, and
Your booking class is V, W, S, L, K, and
You’re travelling on an ANA-operated international flight
Note
Seat reservations are free for:
Booking classes not listed above.
ANA Diamond Service and Platinum Service members, passengers accompanying them on the same reservation, and accompanying passengers whose companion information has been registered in advance.
ANA Seat Reservation Charges
The seat reservation charges will depend on which site you’re booking your ticket from, and what type of seat you’re booking. You must confirm your seat preference with the help of the seat map appearing on your screen.
Flights between Japan and Europe, Oceania, and North America (except Honolulu)
Type of Seat
Europe sites
Japan site
Canada site
Other sites
Exit row seat with extra legroom
EUR 41.25
JPY 5,500
CAD 55.00
USD 55.00
Window/Aisle seats
EUR 18.75
JPY 2,500
CAD 25.00
USD 25.00
Flights between Japan and India, Indonesia, Honolulu, Singapore, Thailand, Malaysia, Cambodia, Myanmar, the Philippines, and Vietnam
Type of Seat
Europe sites
Japan site
Canada site
Other sites
Exit row seat with extra legroom
EUR 37.50
JPY 5,000
CAD 50.00
USD 50.00
Window/Aisle seats
EUR 15.00
JPY 2,000
CAD 20.00
USD 20.00
Flights between Japan and East Asia
Type of Seat
Europe sites
Japan site
Canada site
Other sites
Exit row seat with extra legroom
EUR 33.75
JPY 45,00
CAD 45.00
USD 45.00
Window/Aisle seats
EUR 11.25
JPY 15,00
CAD 15.00
USD 15.00
Note
The charges are per passenger per flight sector.
No charges will apply if you select a seat other than those mentioned above.
How to Make Seat Reservations
You can make seat reservations in any of the following ways:
Online through ANA’s website
On phone by calling or the local ANA Reservations office in your area
Till when can I make a seat reservation You can select your seat at the time of purchasing your ticket or later. Online seat reservations are open up to 48 hours before international departures.
Acceptable payment methods You can pay your seat reservation fee by credit card or PayPal.
If you’re booking a seat online through the China website, you can also use China UnionPay and Alipay cards.
PayPal payments are not available on the following websites: India, Malaysia, Indonesia, Vietnam, South Korea, and China.
ANA Frequent Flyer Program—ANA Mileage Club (AMC)
ANA’s frequent flyer program is known as ANA Mileage Club (AMC). After becoming a member, you can earn miles when you fly on ANA and other Star Alliance and non-alliance partner airlines. The miles you earn will depend on your travel class and route. As with other airlines, you’ll earn more miles on premium cabin long-haul flights than non-premium cabin short-haul flights.
AMC’s membership tiers include Bronze, Platinum, and Diamond.
Bronze
Lowest status tier
Must earn 30,000 Premium Points in a calendar year, out of which 15,000 must be from ANA-operated flights
Star Alliance Silver benefits
Up to 55% bonus miles on flights
Early domestic flight reservations
Premium Member Service Desk
Checked luggage free on all flights
Complimentary advance seat reservations
Paid lounge access (with miles or points)
Priority check-in and baggage
Platinum
Mid-status tier
Must earn 50,000 Premium Points in a calendar year, out of which 25,000 points must be from ANA-operated flights
Up to 105% bonus miles on flights
Free lounge access on all ANA and Star Alliance flights
Priority security
Priority ticket reservations for award tickets (international) and upgrades
Pre-boarding on all ANA flights
Star Alliance Gold benefits
Free valet parking at Tokyo-Narita airport
Dedicated parking lot at Tokyo-Haneda airport
Priority check-in and baggage claim
Diamond
Top-status tier
Must earn 100,000 Premium Points in a calendar year, out of which 50,000 points must be from ANA-operated flights
Up to 130% bonus miles on flights
Concierge service at Tokyo (Narita and Haneda airports)
Dedicated parking lot at Tokyo-Haneda airport
Change fee waiver on international flights
Free lounge access on all ANA and Star Alliance flights
Priority security, check-in, and baggage
Priority ticket reservations for award tickets (international) and upgrades
Pre-boarding on all ANA flights
Star Alliance Gold benefits
Services and Benefits
Bronze Members
Platinum Members
Diamond Members
Bonus Flight Miles
Up to 55%
Up to 105%
Premium Member Service Desk
Included
Included
Included
Lounge Access
With Miles or Upgrade Points for ANA Lounges
Included
Included
Seat Upgrades on ANA
Included
Included
Priority Check-In and Baggage
Included
Included
Upgrade Points
Included
Included
Included
Priority Reservations for International Flights and Upgrade Awards
No
Included
Included
Priority Security Check-In
No
Included
Major USP of ANA Mileage Club. One of the major USPs of the ANA Mileage Club is that from a mileage perspective, it has an incredibly valuable award chart compared to other Star Alliance award charts. If you’re booking a Star Alliance award ticket, AMC should be your first go-to place.
The biggest downside with the AMC is that you can’t book one-way award tickets—you’ll have to book a round trip. This can be inconvenient if you’re looking to mix and match your itinerary to suit your needs. However, what most people don’t know is that ANA allows you to book open-jaw tickets, meaning that your origin and destination don’t have to be the same. For example, you can book an award ticket from New York to London on United Airlines and a return flight from Manchester to Boston. Plus, you’re allowed to add a stopover to a round ticket, which can result in a huge cost saving.
ANA has 2 earning charts—one for domestic flights and one for international flights.
The earning chart for domestic flights is based on your fare type. For example, if you’re flying from Tokyo-Haneda to Osaka, a Super Flex ticket will earn you 100% miles whereas a Super Value ticket will earn you 75% of the miles flown.
The earning chart for international flights is based on your fare class. Each fare class has a letter assigned to it.
The following classes on ANA don’t earn any miles: O, I, R, X.
On First Class, F and A Classes earn 150% of the miles flown.
On Business Class:
J Class earns 150% of the miles flown.
C, D, and Z Classes earn 125% of the miles flown.
P Class earns 75% of the miles flown.
On Premium Economy Class:
G and E Classes earn 100% of the miles flown.
N Class earns 70% of the miles flown.
On Economy Class:
Y, B, and M Classes earn 100% of the miles flown.
U, H, and Q Classes earn 70% of the miles flown.
V, W, S, and T Classes earn 50% of the miles flown.
L and K Classes earn 30% of the miles flown.
You can also earn miles on ANA’s hotel booking platform, ANA Global Hotels. Most hotels will earn you at least 300 miles per night’s stay, and the costlier the hotel, the more miles you’ll earn.
You can shop on ANA’s shopping portal and earn miles with most merchants, and the miles will be credited to your account in a few days/weeks. The biggest benefit of making everyday purchases is that aside from earning you miles, it keeps your miles from expiring.
Other major benefits of joining the ANA Mileage Club are:
Earn discounts on hotels and other services.
Make booking your next trip easier by storing your personal details and preferences.
Earn attractive gift cards and coupons.
Earn miles on partner airlines such as:
Air India United Airlines Aegean Airlines Air Canada
Air China Air New Zealand Asiana Airlines Austrian Airlines
Avianca Airlines Brussels Airlines Copa Airlines Croatia Airlines
EgyptAir Ethiopian Airlines EVA Air LOT Polish Airlines
South African Airways Thai Airways Turkish Airlines Swiss International Airlines
Earn miles on partner hotels.
Enjoy exclusive privileges reserved for premium members.
ANA Airlines Award Booking
How can I book ANA award tickets?
You can book ANA award tickets:
On phone by calling or the local ANA office in your area
Online from ANA’s website
To book an ANA award ticket online:
Go to ANA.co.jp
Log in to your ANA Mileage Club account
Click on the Award Booking button on the left
Enter your travel requirements Tips Click on the Open-jaw button on top if you want to book an open-jaw ticket. Select Compare seat availability +/- 3 days to view one week’s award space in a single search.
Click on the travel date and continue
Go toward the page bottom and view the different award options available
Click on the flights that interest you and view the fees and mileage on the lower part of your screen
Click on the Next button
Follow the prompts to book your award ticket
If you need any assistance, call or your local ANA office.
Disability Assistance for Passengers Travelling with Special Requirements
If you need any assistance at the airport or on board the aircraft, you must inform ANA in advance—preferably at the time of booking your flight. For inquiries or assistance, call the following numbers:
Within USA 1-800-235-9262 (toll-free, 5am to 3pm PST, 7 days/week) 310-782-3011 (charged, 5am to 3pm PST, 7 days/week)
Within Japan 0120-029-377 (toll-free, 4pm to midnight PST, 7 days/week)
0570-029-377 (charged, 4pm to midnight PST), 7 days/week)
Passengers eligible to receive special assistance on ANA include:
Passengers with Walking Disabilities
Passengers who are unable to walk long distances, climb or descend stairs, or unable to walk or sit without assistance are allowed to check in their own wheelchairs free of charge or make wheelchair arrangements at the airport before travelling.
Must inform ANA in advance even if travelling with own wheelchair, and provide the following details regarding the wheelchair:
Manual/electric
Foldable/non-foldable
Weight
Type of battery used
Length/width/height
The average cargo compartment size of the aircraft is as follows:
Aircraft Type
Height
Depth
Width
773/772/789/78P/76P
149cm
140cm
142cm
320/321
92cm
140cm
143cm
738/73P/73X
85cm
No restrictions
121cm
Q4A
149cm
No restrictions
127cm
CR7
62cm
No restrictions
105cm
Your wheelchair must fit within the above-mentioned dimensions. However, on smaller aircraft (A320/321, 738/73X/73P, CR7, Q4A), it may not be possible to load the wheelchair even if it is within the stipulated dimensions. It may not be possible to load heavy electric/sports wheelchairs on certain aircraft and at certain airports, so always get in touch with the ANA Disability Desk and share your wheelchair’s details before travelling.
You can bring on board (but not check in):
Up to 2 batteries not exceeding 160Wh on board.
Up to 1 battery not exceeding 300Wh (batteries exceeding 300Wh) are not allowed on the aircraft either as checked or carry-on baggage.
Batteries already installed in the wheelchair don’t count as spare batteries.
After removing a battery, package them appropriately to protect them from any impact.
You’re allowed to check in up to 2 dry batteries (nickel-cadmium/metal hydride) but not carry them on board.
You can carry up to 1 wet non-spillable battery per passenger, as long as you check it in and don’t carry it on board.
Wet spillable batteries aren’t allowed on the aircraft, either as checked or carry-on baggage.
Passengers with Medical Requirements
If you’re carrying medical equipment with you, you must fill out the Medical Electronic Equipment Sheet and provide the following details to the ANA Disability Desk:
Name of the medical equipment
Manufacturer’s name
Product name and model number
Size and weight
Battery type
Your contact and flight details
If you’re bringing an artificial respirator or a portable oxygen concentrator (POC), you must:
Fill out and submit ANA’s Medical Information Form (MEDIF).
Ensure there’s enough battery power to last 1.5 times the flight duration.
If your medical equipment cannot be stowed under your front seat and you need to use it on board, you must carry it on a seat by purchasing another ticket. If your medical equipment includes scissors, they must be removed.
The following equipment can be brought without advance notice:
Insulin syringes (injection needles)
Epinephrine autoinjector
Insulin pump
Continuous glucose measurement system (CGMs) for prescribed medication
Cardiac pacemakers or metal implants
Ostomy equipment
Your medical equipment must be battery-powered as electric power outlets onboard do not provide a stable supply of electric power.
Emergency exit row seats are not available for passengers requiring special assistance.
Passengers using Medical Oxygen Cylinders
You’re allowed to carry medical oxygen cylinders on select routes only.
If you’re flying to/from the United States, you must rent a device on board because you’re not allowed to carry one. Also, more than 6 cylinders are not allowed per flight.
You’re not allowed to carry medical oxygen cylinders if your flight is departing from China.
To carry a personal medical oxygen cylinder, you must:
Notify the ANA Disability Desk in advance
Submit ANA’s Medical Information Form (MEDIF)
Also, refer to the Medical Oxygen Cylinder Checklist.
All oxygen cylinders must comply with the following requirements:
The cylinder must be approved for usage and bear the symbol showing that it has passed the required inspection.
The cylinder must be labelled as 02 and must be for medical purposes only.
The cylinder must have cleared the required stress test in the last 3 years (5 years for some types of cylinders).
The size of the medical oxygen cylinder must not exceed 70cm (height) and 10cm (diameter), and it should not weigh more than 11lb/5kg as required by the Civil Aeronautics Act of Japan.
If you’re using a medical oxygen cylinder, you won’t be allowed to occupy an emergency exit row seat.
Passengers using CPAP Machines
Contact the ANA Disability Desk to check if your device is eligible for use onboard.
You’re not required to submit a Medical Information Form (MEDIF) for using the device.
Some aircraft and travel classes allow you to use electric power outlets.
Passengers Travelling on Stretchers
You must contact the ANA Disability Desk at least 96 hours before departure for international flights, and 48 hours before departure for domestic flights within Japan.
Passengers travelling on stretchers:
Must be escorted by a nurse, physician, or a person approved by a doctor.
Must fill out and submit the Medical Information Form (MEDIF).
Must prepare for transportation to/from the airport.
Must carry their own medical equipment (incl. battery supplies for the equipment).
On international flights must provide all the required information in advance relating to customs, immigration, and quarantine.
Passengers with Visual Disabilities
Passengers with visual disabilities are allowed to travel with assistance dogs free of charge.
If you’re taking an international flight, ask the destination country’s consulate whether your assistance dog will be subject to quarantine.
If you’re travelling out of Japan, you must complete certain procedures. For more information, refer to the Animal Quarantine Service (AQS).
If you’re travelling to Japan, refer to the Notice to Assistance Dog Users from Overseas.
Passengers with Hearing and Speech Disabilities
Cochlear implants/hearing aids with remote control/transmitters that emit radio waves must be switched off during the flight. However, the main device can be used during the flight.
Passengers with hearing disabilities can travel with assistance dogs free of charge.
After booking your ticket, inform ANA that you’ll be travelling with a hearing dog.
Reach the airport early with time to spare.
ANA will check the guide dog’s vest and user ID/certificate at check-in.
If you’re taking an international flight, ask the destination country’s consulate whether your assistance dog will be subject to quarantine.
If you’re travelling out of Japan, you must complete certain procedures. For more information, refer to the Animal Quarantine Service (AQS).
If you’re travelling to Japan, refer to the Notice to Assistance Dog Users from Overseas.
Passengers with Seating Disabilities (limited ability to sit)
You must inform the ANA Disability Desk before travelling that you have a seating disability due to an injury, illness, or some other condition.
You will receive the following assistance free of charge:
An Assist Seat and/or a support belt
Pillows and blankets
Passengers with Intellectual and Development Disabilities
Passengers who are unable to comprehend or respond to safety-related instructions may need to travel with an able-bodied escort. Up to 2 passengers per escort are allowed. However, if the escort is accompanied by a child passenger below 3 years (2 years on international flights), the number of intellectually/developmentally disabled passengers is limited to only 1.
Passengers with Allergies
If you’re allergic to peanuts, sesame seeds or other nuts, or an animal, you must ask for an allergy buffer zone around you to prevent the changes of allergen exposure.
ANA will take the following steps to minimize any chances of exposure:
Use special techniques to clean your seat and the seats around yours.
Notify passengers around you of your allergy.
Try to assign a seat away from those where the allergen is likely to be present.
Invite you to board the aircraft before others if you’d like to clean the area around your seat yourself.
Senior Passengers
If you’re 65 years or older and travelling alone, you’re eligible to receive special assistance such as:
Check-in counter to boarding gate escort assistance (or to the lounge for eligible passengers).
Wheelchairs on rent.
Pre-boarding (optional, on request at the boarding gate).
Baggage stowage on board.
Disembarkation assistance from the plane to the lobby or passenger pickup area.
Assistance through the terminal/to a shuttle to catch a connecting flight.
Contact ANA at least 72 hours before departure.
If you’re calling from outside Japan, call or your local ANA Reservations office.
If you’re calling from Japan, call 0570-029-709 (chargeable).
If you’re calling from Tokyo, 81-3-6741-1120 and select 2 when the automated voice service is activated.
Most aircraft have a cabin wheelchair on board.
Pregnant Passengers
If you’re travelling within 28 days of your due date, you must fill out Medical Information Form (or an obstetrician’s certificate with all the required information) and bring it to the airport on your travel date.
The form/certificate must be issued by your personal physician within 7 days of your flight’s departure.
The form/certificate must state that you have no health problems and there are no health complications that prevent you from flying.
If you’re travelling within 14 days of your due date, you must be accompanied by a physician.
If you are traveling alone, you can ask ANA to provide escort assistance from the check-in counter to the boarding gate, and board early. You must call ANA at least 72 hours before your flight’s departure to request the service.
If you’re taking a codeshare flight operated by another carrier, check the services offered by them.
You’ll receive in-flight services from the crew to help stow your luggage as well as any other assistance you might require on the flight.
You can reserve your seat online or by phone.
If you’re travelling within 28 days of your due date, you will not be allowed to occupy an emergency exit row seat.
If you have a connecting flight, ANA staff will escort you to the arrival lobby, passenger pickup area, the connecting flight’s boarding gate, or to the terminal shuttle if your flight departs from a different terminal. To avail of the service, you must call ANA at least 72 hours before departure.
You can ask ANA for a Maternity Mark tag to indicate that you’re expecting, which is can be particularly useful in long lines or if you’re using public transport.
How to Book Special Assistance on ANA
If you’ll be requiring any assistance at the airport or during the flight, you must inform ANA at the time of booking (ideally) or at least 48 hours before departure at the following numbers:
Within USA (toll-free, open 24/7)
Within Japan 0120-029-377 (toll-free, 4pm to midnight PST, 7 days/week)
0570-029-377 (charged, 4pm to midnight PST), 7 days/week)
ANA Travel Destinations
Americas [YVR] Vancouver[WAS] Washington D.C.[SJC] San Jose[SFO] San Francisco[SEA] Seattle[NYC] New York[MEX] Mexico City[LAX] Los Angeles[HOU] Houston[HNL] Honolulu[CHI] Chicago Europe[VVO] Vladivostok[VIE] Vienna[PAR] Paris[MUC] Munich[LON] London[FRA] Frankfurt[DUS] Dusseldorf[BRU] Brussels
East Asia [BJS] Beijing[CAN] Guangzhou[CTU] Chengdu[DLC] Dalian[HGH] Hangzhou[HKG] Hong Kong[SEL] Seoul[SHA] Shanghai[SHE] Shenyang[SZX] Shenzhen[TAO] Qingdao[TPE] Taipei (Taiwan)[WUH] Wuhan[XMN] Xiamen Oceania[SYD] Sydney[PER] Perth
Southeast Asia [SIN] Singapore[SGN] Ho Chi Minh City[RGN] Yangon[PNH] Phnom Penh[MNL] Manila[KUL] Kuala Lumpur[JKT] Jakarta[HAN] Hanoi[BKK] Bangkok South Asia [MAA] Chennai[DEL] Delhi[BOM] Mumbai Japan Tokyo Osaka Okinawa (Naha)Nagoya (Chubu)Kyoto Hokkaido (Sapporo)Fukuoka
Frequently Asked Questions on ANA Booking
How do I contact ANA Airlines booking in the Philippines?
You can contact ANA Airlines’ booking office in the Philippines at the following numbers:
● If you’re calling from the Philippines 02-8553-8000 ● If you’re calling from outside the Philippines +63-2-8553-8000
How do I calculate the number of miles I’ll earn from a flight?
The easiest way to calculate the number of miles and ANA Premium Points you will earn from a flight is to use ANA’s online Mileage Calculator.
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