British Airways (BA) is the UK’s second-largest airline and its flag carrier. Headquartered in London, BA operates from 2 main hubs—at Heathrow Airport (LHR) and Gatwick Airport (LGW).
With a fleet size of 250-plus aircraft, British Airways flies more than 145,000 passengers to 200-plus destinations in 75 countries daily. A partnership with American Airlines (USA), Iberia (Spain) and Finnair (Finland) allows you to mix and match your flights between the U.S., Canada, Mexico, and Europe on your British Airways reservations.
British Airways offers the following cabin configurations: First Class, Business Class (Club Europe or Club World), Premium Economy Class (World Traveller Plus) and Economy Class (Europe Traveller, World Traveller, or UK Domestic).
Some of the recent awards won by British Airways include Business Traveller 2019 Awards for Best Short-Haul Carrier, Best Frequent Flyer Programme, Best Airport Lounge, and Best Product or Service Innovation.
British Airways Booking Methods
You can make your British Airways booking in any of the following ways:
- Online
- By phone
- With the mobile app
(Android or iOS)
- British Airways ticket counter
- Through your travel advisor
British Airways Reservations by Phone
Call British Airways to book a flight at a special discount .
This British Airways Reservations phone number is toll-free within the U.S./Canada—and open 24/7.
British Airways Reservations Online
To make an online booking on British Airways:
- Go to BritishAirways.com.
The Flights page opens by default and allows you to book a flight to a single destination. To book a flight to multiple destinations, click on Multi City & Round the World, or continue.
- Enter/select your trip requirements, such as the from and to cities, outbound date, return date (optional), number of passengers, and travel class.
- Click on the search button.
- Select your flight and then:
- Select your payment method.
- Enter the necessary details.
- Select your seat (optional).
- Confirm your booking.
- Pay.
You will receive your e-ticket by email after your payment is received.
British Airways Reservations with the Mobile App
You can use the British Airways mobile app to make your book your flight to more than 400 destinations with your iPad or mobile device. Browse our cheapest fares to over 400 destinations across 130 countries.
All you need to do is download the free app, open an account, and follow the prompts to book your flight.
You can use the mobile app to perform many other useful tasks with your mobile device, such as check in and select or upgrade your seat in advance, download your boarding pass, track your flight status, book reward flights, receive real-time arrival and departure updates for your flights, track your Avios and tier points, view your transactions, and much more.
Disability Assistance: Traveling with Special Requirements
A photograph showing British Airways disability assistance services for passengers with special requirements
Passengers traveling on British Airways reservations can receive special assistance:
- Help to/from the aircraft
- Assistance with stairs
- Transport for mobility aids and wheelchairs
- While boarding and disembarking
- Help with finding your seat
- Help with familiarizing you to the surrounding area
- Help with storing and retrieving hand baggage
- During the flight
- Help with moving to the washroom and back
- Help with opening food packaging and identifying food
You can receive special assistance if you:
- Require mobility assistance
- Require vision assistance
- Require hearing assistance
- Require special seating
- Are travelling as an unaccompanied minor
- Are travelling with a pet
Exceptions
You will be provided assistance inside the toilet, meal feeding, or administration of medical services unless you’re travelling with a personal care attendant.
What to Do if You Require Special Assistance on British Airways
If you need any special assistance at the airport, during your flight, or after, contact British Airways at least 48 hours before your flight’s departure.
- Speak to the Accessibility Team about the service you need.
- If you’ve already made a booking, request online through Manage My Booking (it appears below the booking box).
- A screenshot of British Airways Manage My Booking option
If you have a disability, reach the airport at least 2 hours before your flight’s departure.
How to Check Your Flight Status on British Airways
You can check your British Airways flight status by flight number or flight route.
To check your British Airways flight status by flight number:
- Go to BritishAirways.com
- Click on the Check flight status tab (it appears below the booking box)
- Enter your flight number and select the date from the dropdown
(by entering your Departing or Arriving details)
- Click on the Find flight button
Your flight status will appear.
To check your British Airways flight status by flight route:
- Go to BritishAirways.com
- Click on the Check flight status tab (it appears below the top section)
- Click on the Search by route option
You can search by Route (appears by default), Flight number, or Airport
- If searching by:
- Route, enter the From and To information (3 letters) and Date
- Flight number, select Flight number and enter the Flight number and Date
- Airport, select Airport and enter the From (city) and Time (start and end)
- Click on the Search button
Your flight status will appear.
7 Ways to Save Money on British Airways Reservations
- Book early—the earlier you book, the cheaper the fares tend to be.
- Book a round-trip ticket if possible.
- Travel on late evening flights and on Tuesdays, Wednesdays, and Saturdays.
- Join the mailing list so you don’t miss out on special offers and sales deals.
(Select the ‘Offers/Sales’ box).
- Search for seasonal deals.
- Earn extra miles on your daily purchases by joining the Executive Club.
- Call and ask for a low-cost flight ticket.
British Airways Group Reservations
British Airways allows you to make group reservations at special rates. To qualify for group travel, you must meet the following conditions:
- Have at least 10 passengers (excluding infants) travelling in Economy Class, or
- Have at least 7 passengers (excluding infants) travelling in Premium Economy or Business (i.e., World Traveller Plus or Club World respectively), or
- Have at least 4 passengers (excluding infants) travelling in First Class.
You can make a group booking online or call British Airways Reservations at . If you’re calling by phone, you can group discounts for fewer than 10 passengers at this number.
How to Get Senior Discounts on British Airways
British Airways offers senior discounts to AARP members (American Association of Retired Persons). But if you’re not an AARP member, call British Airways Reservations at and ask for a low-cost ticket.
British Airways Manage Reservation
British Airways manage reservation functionality, known as Manage My Booking, is a useful online self-service option that allows you to perform the following tasks from the comfort of your home:
- View your travel itinerary.
- Choose or upgrade your seat.
- Update your contact details.
- Check in for your flight.
- View check-in times incl. online and self-service kiosk check-in.
- Access real-time information on arrivals and departures.
- Download or print your boarding pass at home.
- Book a meal.
- Change your flights.
- Claim a refund.
- Change your name.
- Book a special needs service.
- Purchase additional baggage.
- Provide Advance Passenger Information such as your passport details, etc.
- Apply for ESTA if you’re flying to Puerto Rico or the United States.
- Get baggage information incl. allowances and restrictions.
- Add your Executive Club or frequent flyer number for ensuring you receive Tier Points and Avios.
- Share your itinerary with others.
To access your Manage My Booking page:
- Go to BritishAirways.com
- Click on the Manage My Booking option (it appears below the booking box)
- Enter your booking reference and last name
- Click on the Continue button
- Select the flight you want to manage, and:
- View your travel itinerary.
- Choose or upgrade your seat.
- Update your contact details.
- Check in for your flight.
- View check-in times incl. online and self-service kiosk check-in.
- Access real-time information on arrivals and departures.
- Download or print your boarding pass at home.
- Book a meal.
- Change your flights.
- Claim a refund.
- Change your name.
- Book a special needs service.
- Purchase additional baggage.
- Provide Advance Passenger Information such as your passport details, etc.
- Apply for ESTA if you’re flying to Puerto Rico or the United States.
- Get baggage information incl. allowances and restrictions.
- Add your Executive Club or frequent flyer number for ensuring you receive Tier Points and Avios.
- Share your itinerary with others.
You can also manage your booking with your mobile app.
British Airways Reservations Phone Numbers
British Airways Reservations contact phone numbers in the United States are as follows:
- Phone Reservations USA
- Flight Reservation Changes
+1-800-247-9297
- Holidays, Hotels, and Car Hire +1-877-4282228
- Group Reservations
- Flight Cancellations
- Delayed Baggage +1-800-828-8144
- Baggage Claim Online Click here
- TTY Contact Number for hearing impaired +1-866-393-0961
- IAG Cargo Click here
Other Countries
You can contact British Airways Reservations at the following phone numbers in other countries.
- Phone Reservations UK 0844 493 0787 (Option 2)
- Phone Reservations Australia (+61) 1300 767 177
- Phone Reservations Bahrain +973 17587777
- Phone Reservations Canada
- Phone Reservations Germany +49 (0) 421 5575 758
- Phone Reservations Denmark +45 7012 8022
- Phone Reservations France +33 (0) 825 825 400
- Phone Reservations India 1860 180 3592 (local calls)
+91 124 4120715 (international calls)
- Phone Reservations Ireland 1 800 626 747
- Phone Reservations Italy 02 69633602
- Phone Reservations Japan 03 3298 5238
- Phone Reservations Kuwait + 965 180 2777
- Phone Reservations Mexico 001 866 835 4133
- Phone Reservations New Zealand 09 966 9777
- Phone Reservations Saudi Arabia +966 92 000 2215
- Phone Reservations South Africa +27 10 344 0130
- Phone Reservations Sweden +46 (0)770 110 020
- Phone Reservations Switzerland 044 800 92 22
- Phone Reservations UAE 0971 2 611 8600 (Abu Dhabi)
8000 441 3322 (Dubai)
- Phone Reservations Zimbabwe +27 10 344 0130
British Airways Travel Classes
British Airways offers 4 types of cabin configurations.
- Economy Class
- Euro Traveler
- World Traveler
- Premium Economy Class
- World Traveler Plus
- Business Class
- Club Europe
- Club World
- Club World London City
- First Class
British Airways Economy Class
British Airways Economy Class has 2 variants—Euro Traveler and World Traveler.
- Euro Traveler is available on short-haul flights within the UK and Europe, and in 3 options:
- Basic, which is the lowest possible fare—but includes hand baggage.
- Plus, which includes checked baggage and allows more flexibility.
- Plus Flex, which offers the maximum possible flexibility.
- World Traveler, which is for long-haul flights beyond the UK and Europe.
Major amenities include:
- Flexible baggage allowance
- Stylish interior cabin
- Ergonomically designed seats
- Family-friendly features
- Activity packs for children
- Personal flat screen plus headphones
- Inflight entertainment
- 100s of films, TV programs, music, audio books and games
- Delicious meals and snacks
World Traveler offers 2 fare options:
- Basic, the lowest fare on certain routes. Ideal for light travelers, it includes hand luggage and an allocated seat.
- Standard, an all-inclusive fare. Ideal for longer trips, it includes checked baggage and allows you to choose your own seat.
British Airways Premium Economy Class—World Traveler Plus
A view of British Airways Premium Economy Seats
British Airways World Traveler Plus cabins are available on international flights beyond the UK and Europe.
Major amenities include:
- Priority boarding
- Extra baggage allowance
- Separate cabin with service
- Broader seats and more legroom
- Personal entertainment system
- 2 meals—plus complimentary bar service
- Stylish amenity kit
British Airways Business Class—Club Europe
A view of Business Class—Club Europe Seats
Club Europe is a business class cabin for travel within the UK and Europe. It is located in the front section—with the middle seat free—to ensure you get more personal space and a window or aisle seat.
Major amenities include:
- Ergonomically designed leather seats with a 76.2m (30in) seat pitch
- In-seat power
- Movable headrests
- Adjustable LED lighting
- Complimentary newspapers
- Dedicated cabin crew
- Access to departures lounges on select routes
- Priority boarding
- Dedicated check-in desks
- More personal space
- Complimentary food and drink
- More baggage allowance
- More Avios (bonus) and tier points
British Airways Business Class—Club World London City
A view of Club World London City Seats
Club World London City is a special service that flies passengers directly between London and New York.
Major amenities include:
- Advance immigration clearance on flights to New York
- 20-minute before departure check-in for flights to New York
- 32 seats with fully flat (6-foot) beds
- Personal iPad
- Adaptable power sockets
- On-board data connectivity
- Extra baggage allowance
- Gourmet dining
- Luxury amenity kit
- Dedicated support team
British Airways Business Class—Club World
The Club World cabin seats offer lots of space and privacy.
Major amenities include:
- Priority boarding and dedicated check-in desks
- Fully flatbed seats
- Delicious food and drink options
- Special bedding and amenity kits
- Access to private lounges and spa treatments
- Dedicated check-in desks and priority boarding
British Airways First Class
A view of British Airways First-Class Seats
British Airways First Class cabin provides you with your own spacious suite—and much more.
Major amenities include:
- Elegant British service
- A personal suite
- A fully flat luxurious bed
- Fine dining in exclusive crockery, cutlery and glassware
- Temperley London loungewear, amenity bag and slippers
- Luxury skin and body care collection from Elemis
- Access to luxury lounges and spa treatments
- Exclusive service
- Priority boarding—right from an exclusive First lounge
British Airways Fare Classes
Although British Airways offers 4 travel classes, it has 22 types of revenue fares (fare classes) and 4 redemption classes (booked with mileage points/Avios). Normal (revenue) fares can be booked with cash, and redemption fares with mileage points.
The fare classes for each travel class determine the cost of the ticket and the flexibility offered by the fare. The cheaper fare classes sell earlier and the costlier fare classes sell closer to the travel date.
British Airways fare classes are as follows:
- First Class
- F stands for flexible revenue fares
- A stands for discounted revenue fares
- Z stands for reward redemption fares
- Business Class(Club World)
- I, R, D, C, and J stand for revenue fares, with I fares being the cheapest
- U stands for reward redemption fares
- Premium Economy Class (World Traveller Plus)
- T, E, and W stand for revenue fares
- P stands for reward fares
- Economy Class (World Traveller)
- P, G, O, Q, N, S, V, L, M, K, H, B, and Y stand for revenue fares
- X stands for reward fares
The number of Avios points you earn will depend on your fare class. For example:
- On the lowest Economy Class fares (Q, O, G), you’ll earn:
- 25% of the miles flown
- 25% of the tier points
- Minimum 125 Avios
- On low Economy Class fares (K, L, M, N, S, V), you’ll earn:
- 50% of the miles flown
- 50% of the tier points
- Minimum 250 Avios
- On the flexible Economy Class fares (H, B, Y), you will earn:
- 100% of the miles flown
- 100% of the tier points
- Minimum 500 Avios
- On the lowest Premium Economy Class fares (E, T), you will earn:
- 100% of the miles flown
- 100% of the tier points
- Minimum 500 Avios
- On flexible Premium Economy Class fares (W), you will earn:
- 150% of the miles flown
- 100% of the tier points
- Minimum 750 Avios
- On the lowest Business Class fares (R, I), you will earn:
- 150% of the miles flown
- 100% of the tier points
- Minimum 750 Avios
- On flexible Business Class fares (J, C, D), you will earn:
- 250% of the miles flown
- 100% of the tier points
- Minimum 1250 Avios
- On the lowest First-Class fare (A), you will earn:
- 250% of the miles flown
- 100% of the tier points
- Minimum 1250 Avios
- On flexible First-Class fares (F), you will earn:
- 300% of the miles flown
- 100% of the tier points
- Minimum 1500 Avios
- A complete breakdown of the fare classes and Avios and tier points can be checked from the British Airways website.
Tier Bonuses
The higher your Club tier level, the more Avios you’ll earn.
- Gold—100% bonus Avios
- Silver—50% bonus Avios
- Bronze—25% bonus Avios
How to Reserve Seats on British Airways Flights
A view of British Airways seats
You should reserve your seat on British Airways as early as possible. Ideally, you should select your seat when you’re booking your flight. This will ensure you get a seat of your choice and you don’t sit separately from your group.
- Use the Manage My Booking option to know whether you can choose your seat for free.
- Seat selection depends on the type of ticket you buy and your travel class.
- On a Basic Economy fare (hand baggage only), seat reservation always costs extra.
- You can reserve seats for free (in most cases) on the following fares:
- Plus Flex Economy fares allow you a free seat reservation right from the time you book your flight.
- Semi-flexible (Plus) fares allow you to reserve your seat for free starting 48 hours before your flight’s departure.
- First Class fares allow you to reserve your seat for free right from the time you book your flight.
- Executive Club fares also allow you to reserve your seat free of charge right from the time you book your flight.
- To reserve a seat on British Airways flights:
- Go to British Airways official website
- Log in to Manage My Booking
- Click on your flight number (it appears under ‘Your booking details’)
- Click on View or change seats for this flight (it appears under ‘Seating’)
- Follow the prompts to choose your seat
British Airways Seat Selection Cost
What is the cost to reserve a seat on British Airways?
The cost of reserving a seat on British Airways will depend on your route and travel class.
- Cost of Reserving a Standard Economy seat
- UK domestic and Euro Traveller fares start from GBP 7 (~USD 9.50) per way.
- International fares start at GBP 20 (~USD 27).
- Cost of Reserving a Standard Premium Economy seat (World Traveller Plus) starts from:
- USD 27 per way per passenger.
- GBP 30 for twin seats.
- GBP 50 for an exit row seat.
- Cost of Reserving a Business Class (Club Europe) seat
- Short-haul Europe fares start at USD 21.
- Long-haul international fares start at USD 93.
Remember, these are the start-from fares based on available tickets. The cost of reserving an Economy Class seat (London to LA) can reach or exceed GBP 70 per passenger per way.
Exceptions
- All seat selections are free from 24 hours before departure, when check-in starts.
- Executive Club Bronze and Oneworld Ruby members are allowed to select their seats free of charge 7 days before departure.
- Executive Club Silver/Gold and Oneworld Sapphire/Emerald members are allowed to select their seats free of charge at the time of booking.
- Families travelling with lap infants are allowed to select their seats for free at the time of booking. Children will always be seated next to an adult passenger but families may not be seated together.
British Airways Avios Reservations
How to book British Airways flights with Avios points
To transfer your Avios points or book a flight with Avios, you must have a British Airways Executive Club account (click to sign up for an account). Assuming you have enough Avios points in your account, follow the steps below to book your flight with Avios points.
- Go to BritishAirways.com.
- From the Book tab, select Book a flight with Avios.
- You’ll be prompted to log into your Executive Club account by entering your membership number/username and PIN/password.
- On the next page, enter your flight requirements, such as your departure and arrival airports, date, travel class, and the number of passengers.
- On the next page, you’ll be shown the award availability for your flights.
- Select a flight you like and view the price quote at the bottom of the page.
- Click on the Continue button.
- Follow the prompts to enter your payment information and complete your booking.
Note
To book an award flight with Aer Lingus and Alaska Airlines, you will have to call the U.S. call center at +1-800-452-1201. This number is open from 7:30am to 8:00pm EST.
How to Use Chase Sapphire to Reserve a British Airways Flights
You can transfer your Chase Sapphire points to British Airways on a 1:1 ratio with the following cards:
- Chase Sapphire Reserve Card
- Chase Sapphire Preferred Card
- Chase Ink Business Preferred Credit Card
If you’re holding any of these cards, you’ll have to combine your points with one of the above-mentioned cards: Chase Freedom, Chase Freedom Unlimited, and Chase Ink Business Cash Credit Card.
To transfer your Chase points to British Airways, follow the steps below:
- Log in to your Chase Ultimate Rewards account.
- Go to the Use Points tab and select Transfer to Travel Partners.
- Now enter your British Airways account details.
- From the list of transfer partners on the page, select the Transfer Points button next to where it says British Airways.
- Enter your name and British Airways account number (this information will now be saved).
- In 1,000-point increments, enter the amount you want to transfer. Remember, after transferring the points, you won’t be able to retrieve them.
The points should transfer to your British Airways Executive Club account almost instantly.
How to Reserve Seats for Disabled Passengers on British Airways Flights
If you have a specific seat requirement due to a disability, you can select your seat free of charge. Simply select your seat online via Manage My Booking (as explained above). If you face any problems, contact British Airways at least 48 hours before your flight’s departure.
British Airways In-flight Entertainment (IFE) Services
You can enjoy a wide range of entertaining inflight options to enhance your journey on all British Airways flights. These range from Hollywood to Bollywood, TV shows, documentaries, games, music and podcasts.
- Wi-fi access (on select flights)
- 100s of movies
- TV programs
- Music
- Playlists
- Podcasts
- In-seat power to charge your devices
- High Life magazine access
- 7,000+ digital newspapers and magazines
- High Life Shop
British Airways Frequent Flyer Program—Executive Club
A view of British Airways Frequent Flyer Program, Executive Club
Known as the Executive Club, British Airways reward program is free to join. You can start collecting the Club’s reward currency (known as Avios) and Tier Points in dozens of ways by spending money on flights and flight upgrades.
After you join the Club, you can:
- Earn Avios when you fly on British Airways or its partner airlines
- Collect Avios when you fly, take a holiday, stay in a hotel, or rent a car
- Spend your Avios on flights, upgrades, hotel stays, car hire, and much more
- Buy or gift your Avios
- Share Avios with up to 6 members of your household
British Airways Travel Destinations
British Airways flies to 200+ cities in 75 countries. It operates in partnership with American Airlines in the United States, Iberia in Spain, and Finnair in Finland. This allows you to mix and match your flights between the U.S., Canada, Mexico, and Europe on your British Airways reservations.
Popular Destinations
Popular Cities
Some of the popular cities to which you can fly on the cheap on British Airways reservations include:
- Barcelona
- Dubai
- London
- Mauritius
- Nice
- Rome
Popular Country Destinations
Some of the popular countries to which you can fly on the cheap on British Airways reservations are:
- Africa
- Australia
- Europe
- The Far-East
- India
- Ireland
- Italy
- Mauritius
- Middle East
- South America
- South and Central Asia
- The UK
Frequently Asked Questions on British Airways Reservations
Can I change my British Airways reservations? Yes, you can. If you booked directly with British Airways, you can do it online through the Manage My Booking (below the booking box) or the Manage tab (on top) by selecting your flight and making the necessary changes. If you booked your flight with a third party, you must contact them directly.
Are economy fares refundable on British Airways? Only Plus Flex fares are eligible for a full refund in Economy Class.
How can I view my British Airways reservation? You can view your British Airways reservation details online through the Manage My Booking tab appearing below the booking box, or the Manage tab on top.
What is British Airways flight reservations contact number in USA? British Airways flight reservations contact in USA is . This toll-free number is open 24/7.
How do I access British Airways manage reservation? You can access British Airways manage reservation functionality, known as Manage My Booking, from British Airways homepage. It appears under the flight booking box.
To access your flight reservation online, all you need is your booking reference number and last name—regardless of how you booked your ticket. The booking reference is a 6-character combination of numbers and letters, printed on your ticket or itinerary receipt after where it says PNR code or Locator.
Can I access my reservation through Manage My Booking if I booked my flight with a travel agent? You can access your reservation online through Manage My Booking if your itinerary contains at least 1 flight with British Airways. To access your booking, you will need to use the booking reference provided by your travel agent.
You will not be able to access your reservation through Manage My Booking if your booking includes 10 or more passengers, cancelled or already flown flights.
What is British Airways reservations contact phone number in Canada? British Airways reservations contact phone number in Canada is . This toll-free number is open 24/7.
How do I contact British Airways reservations by phone? You can contact British Airways reservations by phone.
How can I contact British Airways reservations in South Africa? You can contact British Airways reservations in South Africa.
How do I call British Airways reservations in the UK? You can call British Airways reservations in the UK (choose option 2).
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