IndiGo Baggage Allowance, Policy and Fees

IndiGo Baggage Allowance, Policy

According to the IndiGo baggage policy, the baggage allowance for passengers on domestic and international flights includes 1 hand baggage of up to 15lb/7kg as carry-on baggage allowance. The checked baggage allowance on domestic flights is 32lb/15kg per passenger. On international flights, the checked baggage allowance is 44lb/20kg, 55lb/25kg, or 66lb/30kg, depending on your route.

Overview of IndiGo Baggage Allowance—Carry-on and Checked Baggage Allowance 

Below is a snapshot of IndiGo Airlines baggage allowance per the IndiGo baggage policy.

  • Hand Baggage Allowance 15lb/7kg
    • Hand Baggage (1) Up to 55cm x 35cm x 25cm
  • Checked Baggage Allowance
    • Domestic flights 32lb/15kg  
    • International flights
      • Bangkok, Phuket, Kathmandu, Male, 44lb/20kg. 
      • Jeddah, Abu Dhabi, Colombo, Doha, 66lb/30kg 
      • Kuwait, Sharjah, Yangon, Bahrain, Dammam, Dhaka, Kuwait, Riyadh Ras Al Khaimah, Kuala Lumpur, Singapore, Hanoi, Ho Chi Minh City Hong Kong, Dubai, Istanbul, Muscat,
      • India 🡪 Istanbul 50lb/23kg
      • Dubai World Central, Dubai 88lb/40kg
  • The maximum combined dimensions of a single checked bag (L + W + H) must not exceed 158cm (62in) and the maximum weight per bag must not exceed 70lb/32kg.
  • Lap infants are entitled to a free hand baggage allowance of 15lb/7kg and the total combined dimensions (L + W + H) of the bag must not exceed 115cm (domestic and international flights). 

IndiGo Baggage Allowance for Carry On Baggage Domestic & International Flights

According to the IndiGo baggage policy, you’re only allowed 1 handbag as carry-on baggage for both domestic and international flights. Plus, your handbag must meet the weight and size restrictions, as shown below. 

Carry-on BaggageDomestic FlightsInternational Flights 
Hand BaggageHandbag (1)Handbag (1)
Max. Weight Handbag—15lb/7kgHandbag—15lb/7kg
Max. Size (L + W + H)Handbag   55 x 35 x 25cm                 (115cm)                            Handbag 55 x 35 x 25cm (115cm)                            
Note.
Hand baggage will not be accepted on flights from Srinagar and Jammu. However, up to 15lb/7kg of hand baggage can be checked in free of charge, making up for a total checked baggage allowance of 48lb/22kg per passenger.
  • Indigo Domestic Baggage Allowance for Carry-on Baggage.
  • The domestic carry-on baggage allowance on IndiGo is 1 handbag only.
    • The handbag must not exceed 15lb/7kg in weight and 55cm x 35cm x 25cm in size or 115cm in combined linear dimensions. 
  • IndiGo International Baggage Allowance for Carry-on Baggage. The international carry-on baggage allowance on IndiGo is also 1 handbag.
    • The handbag must not be more than 15lb/7kg in weight and 55cm x 35cm x 25cm in size or 115cm in combined linear dimensions.

Note: In addition to your carry-on/cabin baggage, you can bring the following items free of charge.

  • Medical or assistive devices you’ll be using, such as a collapsible wheelchair, braces/crutches, a walker, or a cane
  • Reading material for the flight
  • A rug/blanket
  • An overcoat/wrap
  • Umbrella/walking stick
  • Infant food for the flight and an infant carrying basket

IndiGo Check-in Baggage Allowance—Domestic & International Flights

According to the IndiGo baggage policy, your checked baggage allowance will depend on your route and travel class, as shown in the table below.

Check in Baggage Domestic Baggage AllowanceInternational Baggage Allowance
Checked BagSingle-seat bookings 1 x 32lb/15kgMulti-seat bookings 1 x 55lb/25kg Bangkok, Kathmandu, 44lb/20kg per passenger
Male, Phuket, (up to 2 pieces basis sector
and 1 piece for Kathmandu
Jeddah 66lb/30kg per passenger
(up to 2 pieces incl. + 5L Zamzam Water (only Jeddah to India flights)
Abu Dhabi, Colombo, Doha, 66lb/30kg (2 pieces basisHong Kong, Dubai, Istanbul, sector)Muscat, Kuwait, Sharjah, Yangon, Bahrain, Dammam, Dhaka, Kuwait,Ras Al Khaimah, Riyadh, Kuala Lumpur,Singapore, Hanoi, Ho Chi Minh City
India to Istanbul 50lb/23kg
Dubai World Central, Dubai 88lb/40kg (2 pieces only)
Note
According to the IndiGo baggage policy:
– The maximum dimensions (L + W + H) of a checked bag must not exceed 158cm (62in).
– The checked baggage allowance for Vande Bharat Mission flights is 55lb/25kg.
– If connecting with an international flight, the baggage allowance for the international sector will apply.
– You can carry up to 5 liters of alcoholic beverages as part of your checked baggage allowance, provided that:
– It is in retail packaging.
– The alcohol content does not exceed 70%.
  • Indigo Domestic Baggage Allowance for Check-in Baggage. According to the IndiGo baggage policy for domestic flights, the domestic check-in baggage allowance for flights within India is 1 bag of up to 32lb/15kg for single-seat bookings and an extra 22lb/10kg per passenger for multi-seat bookings (55lb/25kg).
    • The combined linear dimensions (L+W+H) of a single checked bag must not exceed 158cm (62in).
    • The check-in baggage allowance for Vande Bharat Mission is 55lb/25kg.
    • For connecting international flights, the baggage allowance for the international sector will apply.

Infants are not entitled to any check-in baggage allowance on domestic (or international) flights. However, they are entitled to 1 baby pram/stroller per infant free of charge. 

  • IndiGo International Baggage Allowance for Check-in Baggage.  IndiGo Airlines’ international baggage allowance for checked baggage is route-dependent, as shown below.
Bangkok, Kathmandu, Male, Phuket44lb/20kg per passenger 
(2 pieces; 1 piece for Kathmandu)
Jeddah66lb/30kg per passenger 
(2 bags + 5L Zamzam water but only on Jeddah to India flights)
Abu Dhabi, Colombo, Doha,
Hong Kong, Dubai, Istanbul,
Muscat, Kuwait, Sharjah, Yangon, 
Bahrain, Dammam, Dhaka, Kuwait,
Ras Al Khaimah, Riyadh, Kuala Lumpur,
Singapore, Hanoi, Ho Chi Minh City
66lb/30kg (2 bags)
India to Istanbul50lb/23kg
Dubai World Central, Dubai88lb/40kg (2 bags)

Note:

  • The size of your checked bag (L + W + H) must not exceed 158cm/62in. 
  • Infants are not entitled to any check-in baggage allowance on international (or domestic) flights but are allowed 1 stroller/baby pram per infant for no additional charge.

IndiGo Excess Baggage (Extra Baggage)

You can book excess baggage online through IndiGo’s website or a call center up to 1 hour before departure for domestic flights, and up to 2 hours before departure for international flights (on most flights). Pre-purchasing excess baggage is generally cheaper than purchasing it at the airport.

IndiGo Excess Baggage (Extra Baggage)

The excess baggage fee for domestic flights is INR 550 per kilo when paid at the airport. On most international flights, the excess baggage fee (paid at the airport) is INR 600 per kilo (or per base currency of reservation). For details, refer to the sections below. 

IndiGo Excess Baggage Fees on Domestic Flights

The excess baggage charges for domestic flights within India range from INR 1,350 for 6.6lb/3kg to INR 13,500 for 66lb/30kg if you purchase in advance (in excess baggage slabs, as shown below). If you pay at the airport, you will be charged an excess baggage fee of INR 550 per kilo.

IndiGo Baggage Charges for Excess Baggage—Domestic Flights
Excess Baggage Fees (Domestic Flights)6.6lb/3kg Prepaid11lb/5kg Prepaid22lb/10kg Prepaid33lb/15kg Prepaid44lb/20kg Prepaid66lb/30kg PrepaidAirport Charges Per Kg
INR1,3502,2504,5006,7509,00013,500550
AED7312224336548672930
USD182959881171767
Note
– The free check-in baggage for single-seat bookings is 33lb/15kg per passenger (only 1 piece) but must not exceed 70lb/32kg per bag in any case after paying overweight baggage charges. Passengers travelling on multi-seat bookings are allowed an extra 22lb/10kg, i.e., 55lb/25kg per passenger.
– The additional baggage charges/extra baggage charges for domestic baggage are INR 1,000 per bag at the airport. 
You can pre-book additional/excess baggage online (up to 2 pieces only) for INR 900 per bag.

IndiGo Excess Baggage Fees on International Flights

The excess baggage charges on international flights will depend on your flight route. The excess baggage fee for 11lb/5kg of excess baggage is INR 2,760 on nearby routes such as between India and Dubai, INR 5,520 between India and Kuwait, and INR 6,900 between India and Hong Kong. The airport charges are on a per kilo basis and much higher compared to paying in advance (online or by phone).

IndiGo Baggage Charges for Excess Baggage—International Flights
Excess Baggage Fees(International Flights)11lb/5kg Prepaid(INR)22lb/10kg Prepaid(INR)33lb/15kg Prepaid(INR)44lb/20kg Prepaid(INR)66lb/30kg Prepaid(INR)Airport Charges Per Kg
India to Bangkok/Phuket/ Dubai/Sharjah/Abu Dhabi/Ras Al Khaimah/Singapore/Kuala Lumpur/Hanoi/ Ho Chi Minh/ Yangon/Dhaka/ Muskat/Male/Doha2,7605,5208,28011,04016,560600
India to Hong Kong6,90013,80020,70027,60041,4001,500
India to Kuwait/ Istanbul/Chengdu/Guangzhou/Jeddah5,52011,04016,56022,08033,1201,200
Note
– The check-in baggage allowance, depending on route and travel class, will range from 44lb/20kg to 55lb/25kg or 66lb/30kg per passenger, limited to 2 bags, as long as no bag exceeds 70lb/32kg. For Kathmandu, only 1 bag is allowed.
– For multi-seat bookings, the extra baggage allowance is 22lb/10kg per passenger.
– The excess baggage charges for additional baggage on international flights is INR 2,000 per piece (payable at the airport). You can pre-book up to 2 additional bags online at a charge of INR 1,800 per bag.

IndiGo Excess Baggage Charges for Connecting International Flights

If you’re purchasing excess baggage in advance (above your eligible baggage allowance) on a domestic IndiGo flight connecting to/from another international airline, the price of purchasing prepaid baggage is as follows: 

IndiGo International Connection Baggage Charges(for excess  baggage)
Excess Baggage Fees (International Connecting Flights)17.6lb/8kg Prepaid33lb/15kg Prepaid66lb/30kg Prepaid
INR1,6003,0006,000
AED86.4162324
USD25.64896
Note
– Pre-purchase excess baggage at least 6 hours before your flight’s departure.
– Your connecting domestic flight must be within 48 hours of: 
o Your international flight,
o or Institutional quarantine completion 

IndiGo Infant Baggage Allowance

Passengers travelling with lap infants on domestic and international flights are entitled to a hand baggage allowance (=1 handbag) not exceeding:

  • 15lb/7kg in weight, and
  • 115cm in combined dimensions (L + W + H) 

Lap infants are not entitled to any checked baggage allowance on IndiGo Airlines.

IndiGo Prepaid Baggage Online

You can use the Manage Bookings functionality to pre-purchase excess baggage at a discount.

IndiGo Prepaid Baggage Online

A screenshot of the Manage Bookings tab used for paying IndiGo baggage fees online 

To save on baggage fees, you must purchase excess baggage online or through an IndiGo call center at least 1 hour before departure for domestic flights, and at least 2 hours before departure for international flights. Paying at the airport is always costlier than paying in advance. 

To pre-purchase baggage online:

  1. Go to GoIndiGo.in 
  2. From the Manage dropdown, select Excess Baggage
    (it appears under ‘6E Add-ons’)
Excess Baggage
  1. Click on the Buy Now button
    (click on the Add to Cart button if you want to purchase more add-ons)
  2. Retrieve your flight by entering your: 
  1. PNR/booking reference number
  2. Email/last name
  1. Click on the Add Add-ons to PNR button
    (or log in with your mobile number and password, or through Facebook)
  2. Follow the prompts to add more baggage and pay

Note. 

  • You can also pre-purchase excess baggage using IndiGo’s mobile app.
  • It is up to 20% cheaper to pre-purchase excess baggage online or through the call center than at the airport. 

IndiGo Sporting Equipment Policy

IndiGo Sporting Equipment Policy

A screenshot of some of the sporting equipment allowed on IndiGo flights.

Per IndiGo Airlines’ baggage policy for sporting equipment, passengers can carry their sports equipment as checked baggage. 

Key Highlights

  • A per-sector handling fee applies to all sporting equipment:
    • Domestic flights
      • Pre-booking charges INR 1,200 
      • Airport charges INR 1,500
    • International flights
      • Pre-booking charges INR 2,500
      • Airport charges INR 3,000
  • You can pre-pay for up to 3 sporting items per passenger. 
  • A partial list of the sporting items you can carry on IndiGo Airlines appears below:
    • Golf bags
    • Skiing equipment
    • Surfboards
    • Snowboards
    • Water skis
    • Bicycles
    • Scuba diving equipment
  • The maximum dimensions (incl. packaging) must not exceed:
Max. WidthMax. Height Max. Length 
10in10in209in
20in20in202.5in
30in30in193.5in
  • You can book online or through a call center up to 2 hours before departure on most aircraft, except ATR aircraft and Lite Fares (or an equivalent fare).
  • If booking through a call center, 10% additional charges will apply.
  • The weight of the sporting equipment will count toward your free baggage allowance and standard excess baggage charges (if any) will apply.
  • The handling fees cannot be refunded, canceled, or transferred. However, the fees can be refunded if you cancel your flight or IndiGo cancels it. 
  • You must pack your sporting equipment properly and comply with the weight and size restrictions. 

Sports Equipment Fees

IndiGo charges a handling fee (per sector) of: 

  • INR 1,200 (prepaid) and INR 1,500 (airport) for domestic flights 
  • INR 2,500 (prepaid) and INR 3,000 for international flights 

If your sporting equipment (incl. baggage) does not exceed your free baggage allowance, you will only have to pay the handling fee for carrying your sporting equipment. However, if your sporting equipment (incl. baggage) exceeds your free baggage allowance, you will have to pay normal excess baggage charges plus the handling fee for your sporting equipment. 

Note. Do consider insuring high-value sporting equipment before travelling.

Non-Standard/Special Baggage Items

non-standard and special baggage

The following non-standard or special baggage items must be transported per rules that apply specifically to them:

  1. Oversized/Odd-sized Items
    You can carry oversized items on board by purchasing an additional seat per the applicable fee and fare. However, the item must fit safely on the seat, or IndiGo may refuse permission.
  2. Special Assistance Items
    Passengers using special assistance items are allowed to carry them free of charge as cabin or checked baggage. Examples of special assistance items include:
    1. Fully-collapsible wheelchair
    2. Braces
    3. Crutches
    4. Other prosthetic devices
  3. Special Baggage Items
    IndiGo will charge a fee for Special Baggage items that you check in. This fee will be charged in addition to the excess baggage charges that may apply. The fee is INR 1,500 (or its equivalent in foreign currency) for domestic flights and INR 3,000 (or its equivalent in foreign currency) for international flights. Examples of Special Baggage items include:
    1. Sports/skiing equipment 
    2. Golf bags
    3. Bicycles
    4. Surfboards
    5. LCD and LED TVs exceeding 99.06cm
      (81.28 cm on ex-Riyadh flights)
    6. Items (incl. cartons) with total dimensions (L + W + H) exceeding 158cm
Special Baggage Items

Note

  • Cash and Jewelry Items are subject to clearance by the airport authorities and IndiGo will not accept any liability for them. 
  • Musical Instruments such as guitars (in soft cases) can be carried as hand baggage items at no additional cost as part of your baggage allowance. Larger instruments must be properly packed and carried as part of your checked baggage. 

IndiGo Baggage Fees 

How to pay baggage fees on IndiGo

You can pay your IndiGo baggage fees: 

  • When booking your flight ticket
    • Online 
    • Through an IndiGo call center 
  • After booking your flight
    • Online through Manage Bookings
    • Through an IndiGo call center 
  • When checking in
    • Online 
    • At the airport

Note. Purchasing baggage in advance is cheaper than paying at the airport. You can pay your baggage fees at least 1 hour before departure for a domestic flight and at least 2 hours before departure for an international flight.  

IndiGo Musical Instruments Policy

The IndiGo Airlines musical instruments policy allows you to carry a musical instrument/equipment as part of your carry-on or checked baggage allowance—or purchase an extra seat to accommodate it. 

Key Highlights 

  • Musical instruments should be securely packed to prevent damage (or cause injury to others).
  • Large musical instruments unsuitable for carriage in the cabin must be checked in. They can include drums, harps, double basses, etc.
  • High-value musical instruments should be insured before travel. 
  1. Musical Instrument as Hand Baggage 

You can bring a small musical instrument as part of your hand baggage allowance. Be sure to pack it securely in a case and do ensure it is small enough to fit either in the overhead bin or under your front seat (with the case). Also, ensure your musical instrument (incl. case) does not exceed your carry-on baggage limits, which are: 

  • Max. Weight 15lb/7kg 
  • Max. Dimensions 55cm x 35cm x 25cm 

If your musical instrument cannot be stored due to space limitations, you will need to carry it as checked baggage (or book a seat for it).

  1. Musical Instrument on a Double Seat Booking (as Seat Baggage)

You can carry larger musical instruments (guitar, bass, cello, etc.) by purchasing a double seat fare. Carrying a musical instrument as seat baggage is subject to the following conditions:

  • The total weight of the musical instrument (incl. case) must not exceed 165lb (75kg).
  • The musical instrument must be securely packed to ensure it does not cause any injury to other passengers. 
  • The musical instrument must be secured on the Double Seat with a seatbelt to avoid any movement during the flight. 
  • The musical instrument must not block other passengers’ view of the aircraft’s inner signage or their access to the aisle, passage, or emergency exit.
  • Musical instruments cannot be placed on an aisle seat. 
  • Double Seats are subject to dynamic fees, along with a convenience fee and GST.
  • If holding a Double Seat booking, you can check in online (i.e., web check-in) starting 48 hours before departure. After you check in, your boarding pass will show 1 passenger with 2 seats—and the following special service request (SSR) identifier: EXST.
  1. Musical Instrument as Checked Baggage 

If you’re travelling with a musical instrument that’s not suited for carriage in the cabin due to its weight and/or size, you must check it in. However, you must pack the instrument securely to prevent damage. Examples of musical instruments carried as checked baggage items include drums, harps, double basses, etc.

Delayed, Lost, or Damaged Baggage on IndiGo

What should I do if my IndiGo baggage is delayed, lost, or damaged 

If your checked baggage does not arrive or arrives damaged, you must report it immediately to an IndiGo staff member in the arrival hall of the destination airport.

Note

  • If you leave the baggage area without reporting the damage or loss to an IndiGo staff member, it will be deemed that you have received your bag in good condition. 
  • If you want to file a claim or take legal action for any delay in receiving your checked bag(s), you must notify IndiGo within 21 days of receiving your bag. 

Exceptions : IndiGo will not cover minor damages such as scratches, dents, punctures, scuffs, etc., or damage or loss to protruding parts like wheels, external locks, handles, name tags, pockets, etc. Improperly packaged items or articles contained in overstuffed bags will also not be covered for damage. 

IndiGo’s Liability for Lost and Damaged Bags

IndiGo’s liability for delayed, lost, or damaged checked bags is typically limited to:

  • USD 20/kg for lost baggage. 
  • USD 4.61/kg for damaged baggage. 

The only exception to this is if you had declared a higher value for your bag’s contents and paid an additional fee for it before travelling. In such a scenario, you will be compensated based on the higher value provided by you in your special declaration. 

Liquids, Aerosols, and Gels (LAGs) Restrictions on IndiGo

IndiGo Airlines allows liquids, aerosols, and gels (LAGs) as well as pastes and creams in small quantities inside the passenger cabin. Examples of LAGs include shampoos, beverages, toothpaste, oils, and lotions; hair sprays/gels; perfumes/colognes; and items of similar consistency. 

Liquids, Aerosols, and Gels (LAGs) Restrictions on IndiGo

You must pack such items in a clear zip-lock plastic bag with a volume of up to 33.8oz (1L) per passenger. Be sure to zip-lock the plastic bag so that the contents do not spill out, and open it for visual inspection at the airport. 

Exemptions : The following items are allowed in cabin baggage if required during the flight—but you must declare them at the checkpoint:

  • Baby foods for inflight consumption 
  • Prescribed medications in liquid, gel, or aerosol form

Duty-free Purchases

Duty-free items are subject to the same carry-on/hand baggage rules that apply to LAGs (liquids, aerosols, and gels). You’re not allowed to carry individual items exceeding 100ml (3oz) as cabin baggage items. However, you can check in up to 5 liters of duty-free alcohol, provided that the alcohol content does not exceed 70%.

Prohibited Items 

Prohibited Items 

The items listed below are considered dangerous and will not be accepted on any IndiGo flight. 

  • Corrosive substances, such as alkalis, acids, mercury, apparatus containing mercury, and wet-cell batteries.
  • Compressed gases, such as non-flammable, flammable, poisonous, and deeply refrigerated gases. Examples include oxygen, liquid nitrogen, and butane, as well as compressed gas and aqualung cylinders with 100 – 160Wh watt-hour ratings. 
  • Flares, fireworks, munitions, explosives, and ammunition, such as handguns, pistol caps, blank cartridges, etc.
  • Flammable liquids and solids, such as lighter fuel, refills, fire-lighters, lighters requiring to be inverted before ignition, thinners, paints, matches, (except when carried in-person) radioactive material, attaché cases, and briefcases with alarms.
  • Oxidizing substances such as peroxides and bleaching powder.
  • Poisons and infectious items, such as weed-killers, insecticides, and live viruses.
  • Fish, seafood, birds, insects, and animals in any form—live or dead, frozen, dried, or cooked.
  • Any substances that can emit an offensive and/or distinct odor. 
  • Other dangerous items, including offensive or irritating materials, magnetized materials, etc.

Prohibited Cabin Baggage Articles 

Prohibited Cabin Baggage

The following items cannot be carried inside the passenger cabin of IndiGo aircraft:

  • Dry cell batteries.
  • Sharp instruments such as scissors, knives, Swiss army knives, etc.
  • Toy replicas of firearms and ammunition.
  • Weapons such as stun guns, batons, whips, nan-chakus, etc.
  • Electronic devices that cannot be turned off.
  • Liquids and aerosols, except beverages; creams, shampoos, toothpaste, suntan lotions, oils; perfumes; hair sprays, hair gels, shower gels, and other items of similar consistency when packed in a clear plastic bag with a maximum volume of 33.8oz (1L) per passenger.
  • Other items deemed to cause security hazards by the local authorities. 

Note. Medications, fragile or perishable items, and valuable items such as jewelry, cameras, money, etc. should not be checked in but carried as carry-on baggage in the cabin. 

Portable Electronic Devices (PEDs) and Spare Lithium Batteries

  • Spare Lithium batteries
    • You are permitted to carry up to 20 spare/loose:
      • Lithium-ion batteries (incl. power banks) with a maximum watt-hour rating of 100Wh, or 
      • Lithium metal batteries with a maximum lithium metal content of 2 grams per battery
    • However, you must:
      • Obtain approval at least 24 hours before your flight’s departure by calling an IndiGo Airlines office in your area (0124-6173838/0124-4973838). 
      • Obtain security clearance at the airport. 
    • You’re allowed to carry up to 2 spare or loose:
      • Lithium-ion batteries (incl. power banks) with a watt-hour rating exceeding 100Wh but not exceeding 160Wh per battery.
        or
      • Lithium metal batteries with a lithium metal content exceeding 2 grams but not exceeding 8 grams per battery—provided that the batteries are being used in your PED(s). 

Note. The lithium batteries must either be in their original retail packaging or packed in separate plastic bags, with the battery terminals properly insulated with tape to prevent any chances of short-circuiting. 

Portable Electronic Devices (PEDs) with Lithium Batteries

PEDs include devices such as laptops, cell phones, drones, watches, calculators, etc. 

  • You can carry up to 15 portable electronic devices—subject to clearance at the airport:
    • The watt-hour rating of the lithium-ion battery used in the device must not exceed 100Wh per battery. 
    • The metal content of the lithium metal battery used in the device must not exceed 2 grams per battery.
  • You can carry up to 2 portable electronic devices with more powerful batteries—subject to the following conditions:
    • The maximum watt-hour rating of the lithium-ion batteries used in the PED is more than 100Wh but does not exceed 160Wh.
      or
    • The maximum metal content of the lithium metal batteries used in the PED is more than 2 grams but does not exceed 8 grams.
    • You must obtain approval at least 24 hours before your flight’s departure by calling IndiGo’s call center in your area (the local numbers are 0124-6173838/0124-4973838). 

Note. IndiGo recommends that you carry your PEDs as carry-on/hand baggage. However, if you’re checking in your PED, you must turn it off to prevent accidental activation—and pack it securely. 

Loose Batteries

Loose batteries can short-circuit and catch fire. If you’re travelling with loose batteries, you must:

  • Carry them in your handbag.
  • Pack them in securely or let them remain in their original retail packaging.
  • Protect any contact with metal items.

If you’re carrying devices with in-built batteries, you must pack them in your checked baggage after switching off the devices.

 IndiGo Baggage Allowance & Policy (FAQs)

Q. What is IndiGo Airlines’ baggage allowance and policy for domestic flights?

A. Per IndiGo Airlines’ domestic baggage policy for flights within India, the free baggage allowance is:
1) Checked baggage 32lb/15kg 
2) Carry-on baggage 1 handbag not exceeding 15lb/7kg or 55cm x 35cm x 25cm.
The combined dimensions of your checked bag (L + W + H) must not exceed 158cm/62in. Medical and assistive devices can be brought free of charge, as well as an overcoat/wrap, umbrella/walking stick, reading material for the flight, and infant food. 
The excess baggage fee if you pay at the airport is INR 550 per kilo, but cheaper if you pay online or by phone at least 1 hour before your flight’s departure. 

Q. What is the IndiGo international to domestic baggage allowance?

A. For IndiGo international to domestic connecting flights (or vice versa), the free baggage allowance for the international sector will apply.

Q. What is the IndiGo Airlines baggage allowance from Dubai?

A. IndiGo Airlines’ baggage allowance for flights departing from Dubai is 88lb/40kg per passenger split in up to 2 bags, as long as the maximum weight per bag does not exceed 70lb/32kg.

Q. What is the IndiGo flight baggage weight limit?

A. The flight baggage weight limit of a single bag is 70lb/32kg. However, if the permitted free baggage weight limit is less, you must abide by that limit. 

Q. What should I do if my baggage is delayed, missing, or damaged?

A. If your checked baggage is delayed, missing, or damaged, you must report it immediately to an IndiGo staff member in the airport’s arrival hall. If you leave the baggage area without filing a report, it will be deemed that you have received your bag in good condition. Also, if you want to file a claim for any damage, you must notify IndiGo within 21 of receiving your bag. 

Q. How can I trace my missing baggage on IndiGo?

A. After you’ve filed a report for your missing luggage, you can follow up via IndiGo’s online baggage tracing service.

Q. How can I pay my baggage fee on IndiGo?

A. You can pay your baggage fee online (if you purchased your ticket directly from IndiGo), through a call center, by phone, or through your travel agent. You can pay the fee at the time of booking your flight, or later till check-in. Remember, paying in advance (in any form) is cheaper than paying at the airport.

Q. What is the check-in baggage size on IndiGo Airlines?

A. The maximum check-in baggage size on IndiGo Airlines is 158cm/62in in combined dimensions. In other words, the sum of the Length + Width + Height of your checked bag must not exceed this figure. Also, the maximum weight of your checked bag must not exceed 70lb/32kg. 

Q. What is the cabin baggage size on IndiGo flights?

A. The cabin baggage size on IndiGo is 55cm x 35cm x 25cm (or 115cm in combined linear dimensions).

Q. Can I add extra baggage after booking on IndiGo?

A. Yes, you can online, by phone, or at the airport. Remember, booking in advance is cheaper than paying at the airport.

Q. What are the cabin baggage dimensions on IndiGo flights?

A. The cabin baggage dimensions size on IndiGo flights are 55cm x 35cm x 25cm (or 115cm in combined linear dimensions).

Q. What is the IndiGo check-in baggage size?

A. The check-in baggage size on IndiGo is 158cm/62in (L + W + H). 

Q. What baggage allowance are lap infants entitled to?

A. Infants between 7 days and below 24 months who do not occupy a seat are entitled to a hand baggage allowance of 15lb/7kg. The combined dimensions of the handbag must not exceed 115cm, both on domestic and international flights.

Q. Can I carry a laptop bag along with cabin baggage on IndiGo?

A. Yes, you can, as long as it does not exceed 55cm x 35cm x 25cm (or 115cm in combined linear dimensions).

Q. What is the check-in baggage allowance on IndiGo?

A. The check-in baggage allowance on international IndiGo flights is:
1) 44lb/20kg per passenger (Bangkok, Kathmandu, Male, Phuket)
2) 50lb/23kg per passenger (India to Istanbul).
3) 66lb/30kg per passenger (Jeddah, Abu Dhabi, Colombo, Doha, Hong Kong, Dubai, Istanbul, Muscat, Kuwait, Sharjah, Yangon, Bahrain, Dammam, Dhaka, Kuwait, Singapore, Hanoi, Riyadh, Kuala Lumpur, Ras Al Khaimah, and H Ch Minh City). 
4) 88lb/40kg per passenger from Dubai.

Q. What is the check-in baggage size on IndiGo?

A. The check-in baggage size on IndiGo (L + W + H) is limited to 158cm (62in) per checked bag.

Q. How do I pre-book excess baggage on IndiGo?

A. You can pre-book excess baggage on IndiGo online or by phone.

Q. How can I add additional baggage on IndiGo?

A. You can add additional baggage on IndiGo online or by calling the IndiGo office/travel agent in your city.

Q. What is the additional baggage cost on IndiGo?

A. The additional baggage cost on IndiGo is INR 550 per kilo for domestic flights and INR 600 per kilo for most international flights if you pay at the airport. 

Q. What is the baggage allowance on IndiGo in India?

A. The baggage allowance on IndiGo domestic flights within India is 32lb/15kg per adult passenger for single-seat bookings and an additional 22lb/10kg per passenger for multi-seat bookings.

Q. What is the baggage allowance for IndiGo international flights?

A. The baggage allowance for IndiGo international flights is:
1) 44lb/20kg per passenger (Bangkok, Kathmandu, Male, Phuket) 
2) 50lb/23kg per passenger (India to Istanbul). 
3) 66lb/30kg per passenger (Jeddah, Abu Dhabi, Colombo, Doha, Hong Kong, Dubai, Istanbul,
4) Muscat, Kuwait, Sharjah, Yangon, Bahrain, Dammam, Dhaka, Kuwait, Singapore, Hanoi, Riyadh, Kuala Lumpur, Ras Al Khaimah, and H Ch Minh City). 
5) 88lb/40kg per passenger from Dubai.

Q. What is the cost of extra baggage on IndiGo?

A. The cost of extra baggage on IndiGo is INR 550/kg for domestic flights and INR 600/kg for most international flights when you pay at the airport.

Q. What are the IndiGo extra baggage charges?

A. IndiGo’s extra baggage charges for additional baggage on international flights is INR 2,000 per piece (payable at the airport).

Q. What are the IndiGo extra baggage charges per kg for domestic 2022 flights?

A. IndiGo’s extra baggage charges per kg on domestic flights is INR 550/kg if you pay at the airport.

Q. What are IndiGo Airlines’ baggage charges?

A. IndiGo Airlines baggage charges are INR 550/kg for domestic flights and INR 600/kg for most international flights if you’re paying at the airport. 

Q. What are the IndiGo baggage charges per kg?

A. The IndiGo baggage charges paid at the airport are INR 550/kg for domestic flights and INR 600/kg for most international flights.

Q. What are the IndiGo domestic baggage charges?

A. The domestic baggage charges on IndiGo range from INR 1,350 for 6.6lb/3kg to INR 13,500 for 66lb/30kg if you purchase in advance (online or by phone). However, you will be charged INR 550 per kilo if you pay at the airport.

Q. What are the IndiGo excess baggage charges at the airport?

A. IndiGo’s excess baggage charges at the airport are INR 550/kg for domestic flights and INR 600/kg for most international flights.

Q. What are the IndiGo extra baggage charges for domestic flights?

A. IndiGo’s extra baggage charges for domestic flights are INR 550/kg if paid at the airport. 

Q. What are the IndiGo extra baggage charges for international flights?

A. The extra baggage charges for most international IndiGo flights are INR 600 when paid at the airport.

Q. What are the IndiGo extra baggage charges per kg?

A. The extra baggage charges per kg are INR 550 for domestic flights and INR 600 for most international flights if you pay at the airport. However, the charges are lower if you pay in advance—up to 1 hour before departure for domestic flights and up to 2 hours before departure for international flights.

Q. What is the IndiGo infant baggage policy?

A. IndiGo’s infant baggage policy applies to lap infants between 7 days and below 24 months. Under this policy, lap infants are only entitled to a cabin baggage allowance of 1 handbag exceeding 15lb/7kg in weight and 115cm in combined dimensions (L + W + H)—both on domestic and international flights. Also, they are not entitled to any check-in baggage allowance.

Q. What is the IndiGo baggage allowance for domestic flights in 2022?

A. The Indigo baggage allowance for domestic flights in 2022 is 1 bag of up to 32lb/15kg for single-seat bookings and an extra 22lb/10kg per passenger for multi-seat bookings (55lb/25kg). However, the baggage allowance for Vande Bharat Mission is 55lb/25kg per passenger.

Q. What is the IndiGo baggage allowance for international flights?

A. IndiGo’s baggage allowance (checked) for international flights is:
1) 44lb/20kg for Bangkok, Phuket, Kathmandu, and Male.
2) 66lb/30kg for Jeddah, Abu Dhabi, Colombo, Doha, Hong Kong, Dubai, Istanbul, Muscat,
3) Kuwait, Sharjah, Yangon, Bahrain, Dammam, Dhaka, Kuwait, Riyadh, Ras Al Khaimah, Kuala Lumpur, Singapore, Hanoi, and Ho Chi Minh City.
4) 50lb/23kg from India to Istanbul
5) 88lb/40kg for Dubai.

Q. Can I carry 2 luggage bags in IndiGo?

A. On most international routes (except Kathmandu and India to Istanbul), you can carry up to 2 luggage bags on IndiGo, subject to the applicable weight limit on your fare type.

Q. How many luggage pieces can I take on an IndiGo flight?

A. You can take between 1 and 2 luggage pieces as part of your free baggage allowance on IndiGo, depending on your route.

Q. Can I take 2 bags in check-in baggage?

A. On most international routes (except Kathmandu and India to Istanbul), you can take up to 2 check-in bags as part of your free baggage allowance subject to the weight limit indicated on your ticket.

Q. What if my luggage is 1 kg overweight on IndiGo?

A. If your luggage is 1kg overweight on IndiGo, you will be charged for overweight baggage per the applicable rate on your route.

Q. What is the maximum baggage weight for an IndiGo flight?

A. The maximum baggage weight of a checked bag is 70lb/32kg on IndiGo.

Q. Can I take 2 bags as checked luggage?

A. On most international routes, you can take up to 2 checked luggage pieces (except Kathmandu and India to Istanbul flights).

Q. What are the IndiGo extra baggage fees?

A. The prepaid extra baggage fees for domestic flights are as follows:

1) For 3kg INR 1,350 or its equivalent in foreign currency
2) For 5kg INR 2,250 or its equivalent in foreign currency 
3) For 10kg INR 4,500 or its equivalent in foreign currency 
4) For 15kg INR 6,750 or its equivalent in foreign currency 
5) For 20kg INR 9,000 or its equivalent in foreign currency
6) For 30kg INR 13,500 or its equivalent in foreign currency
Paying at the airport will cost you INR 550 per kg or its equivalent in foreign currency.

The prepaid extra baggage fees for international flights to Bangkok, Phuket, Dubai, Sharjah, Abu Dhabi, Ras Al Khaimah, Muscat, Dhaka, Singapore, Yangon, Male, Doha, and Kuala Lumpur are:
1) For 5kg INR 2,760 or its equivalent in foreign currency 
2) For 10kg INR 5,520 or its equivalent in foreign currency
3) For 15kg INR 8,280 or its equivalent in foreign currency
4) For 20kg INR 11,040 or its equivalent in foreign currency
5) For 30kg INR 6,560 or its equivalent in foreign currency

However, paying at the airport will cost you INR 600 per kg for most international flights.

To learn about the extra baggage fees for other international routes, refer to the section titled IndiGo Excess Baggage Fees.

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