Sun Country Check-in

You can check in for a Sun Country Airlines flight via:

  • Online check-in 
  • Self-service kiosk check-in 
  • Airport counter check-in 

When can I check in for my Sun Country Airlines flight?

You must reach the airport with enough time to complete your check-in requirements and security process. Sun Country Airlines recommends that you reach the airport with your valid ID: 

  • At least 120 minutes prior to departure for a domestic flight within the U.S.
  • At least 180 minutes prior to departure for an international flight. 

Sun Country Airlines’ airport counters close for check-in:

  • At least 45 minutes before departure at U.S. airports.
  • At least 60 minutes before departure at other international airports.

Exceptions
You must complete all your check-in formalities no later than: 

  • 60 minutes before departure at Los Angeles (LAX).
  • 90 minutes before departure at St. Thomas (STT).

Sun Country Check-in Time

When should I check in for my Sun Country Airlines flight?

You can check in for your Sun Country Airlines flight within the time limits mentioned below:

  1. Online Check-in Time 

For flights within the 50 U.S. states, you can check in online from 24 hours to 1 hour before departure. 

  1. Self-service Kiosk Check-in Time 

You can check in at an airport kiosk up to 1 hour before your flight’s departure (90 minutes at St. Thomas, STT).

  1. Airport Counter Check-in Time 

Airport counters open 3 hours before departure and close 45 minutes before departure at U.S. airports and 60 minutes before departure at other international airports.

Exceptions:
You must have checked in for your flight at least 60 minutes before departure at Los Angeles (LAX) and at least 90 minutes before departure at St. Thomas (STT).

Sun Country Airlines Online Check-in

How to check-in online at Sun Country 


A screenshot of Sun Country Airlines online Check-in tab

You can check in online for your Sun Country Airlines flight from 24 hours to 1 hour before departure. 

Exceptions

The check-in counters close 45 minutes before departure at U.S. airports and 60 minutes before departure at international airports, with the following exceptions:

  • 60 minutes before departure at Los Angeles (LAX).
  • 90 minutes before departure at St. Thomas (STT).

To check in online via the Sun Country Airlines’ website (or mobile website), follow the steps below:

  1. Go to SunCountry.com
  2. Click on the Check-in tab as shown above
  3. Enter your Last Name and Reservation Code
    Note. Your reservation code is a 6-character code (e.g., ABCDEF) that you would have received in your confirmation mail after you purchased your ticket.
  4. Follow the on-screen prompts to check in

Important. After checking in online, download or print your boarding pass and show it at the airport. If your flight is outside of the U.S., you will need to add your passport information in advance via My Trips or when you’re checking in online. Your passport must be valid for at least 90 days from the last date of travel on your booking and your name and date of birth must match that on your ticket exactly. After checking in, you will need to verify your passport at the airport kiosk (by scanning it), ticket counter, or boarding gate. 

Note

  • If you’re not a U.S. passport holder, you can check in online but you’ll have to obtain your boarding pass from the airport counter. 
  • You can also select/upgrade your seat during online check-in.
  • Seat selections are free during online check-in. 
  • If seats are not available during online check-in, you will be assigned one at the airport. 
  • You can pre-pay for baggage during online check-in (or by calling Sun Country Airlines Reservations at +1-866-399-0587). 
  • If you’re carrying your printed boarding pass after checking in online, you can check your baggage at the airport (curbside, if available) or ticket counter. 
  • If you couldn’t print or download your boarding pass, ask for assistance at a Sun Country Airlines ticket counter. 

Online Check-in Restrictions


When can’t I check in online for my flight?

You will need to check in at the airport counter if:

  • You didn’t download or print your boarding pass
  • You’re travelling with an infant/infants
  • You’re travelling as an unaccompanied minor
  • You’re travelling with a pet
  • You’re occupying an exit row seat
  • Your booking includes 10 or more passengers

Sun Country Airlines Kiosk Check-in 

How to check-in at an airport kiosk for your Sun Country Airlines flight

Most passengers can check in at an airport kiosk up to 60 minutes before departure (90 minutes at St. Thomas, STT). Self-service check-in kiosks are available at most U.S. airports and allow you to check in for your flight as well as make a seat selection/upgrade and purchase baggage, regardless of your destination. 

You must pay with a credit card for any charges incurred for seat selections/upgrades and baggage purchases.

Note

  • If you’re travelling with a personal item or overhead bag, proceed to security directly after receiving your boarding pass at the kiosk. 
  • If you’re checking baggage, proceed to the bag drop counter, drop your bags, and then proceed to security.

Kiosk Check-in Restrictions


Why am I not able to check in at a self-service check-in kiosk?

You must check in at an airport counter if:

  • You’re travelling internationally 
  • You’re travelling with children 
  • You are an Unaccompanied Minor 
  • You’re seated in an exit row seat 

Sun Country Airlines Airport Counter Check-in 

How to check-in at an airport counter at Sun Country Airlines

Airport counters are open from 3 hours to 45 minutes before departure U.S. airports and up to 60 minutes before departure at international airports—with the following exceptions:

  • The airport counters at Los Angeles (LAX) close 60 minutes before departure.
  • The airport counters at St. Thomas (STT) close 90 minutes before departure.

When do I have to be at the departure gate to board my flight?

You must be at the departure gate to board your flight:

  • At least 30 minutes before departure for domestic flights within the U.S., but at least 60 minutes before departure if you’re travelling with a battery-operated wheelchair or mobility device.
  • At least 60 minutes before departure for international flights.

When does the boarding door close?

Sun Country Airlines’ boarding door closes 10 minutes before departure. If you’re late, you will not be allowed to board your flight, and change/cancellation fees may apply. 

Note. Starting May 3, 2023, passengers who are 18 years and older must carry an acceptable form of ID, such as a REAL ID-compliant driver’s license. 

  • For travel within the United States, passengers who are 18 years and older must carry a valid federal/state government-issued photo ID, such as a valid passport, valid driver’s license, or a valid military ID card at the airport counter and security checkpoint. 
  • For travel to/from Central America, Mexico, or the Caribbean, all passengers must carry a valid passport.

Frequently Asked Questions on Sun Country Airlines Check-in

Sun Country Airlines offers priority boarding to: 

  • Active military personnel
  • Passengers traveling in First Class
  • ELITE status members
  • Passengers seated in exit rows
  • Families travelling with children below 3 years of age

Passengers with disabilities are eligible for pre-boarding.

You can check in for your Sun Country Airlines flight online (with your last name and reservation code), at an airport kiosk, or an airport check-in counter. Checking in online is recommended as it saves time at the airport. 

You can check in online from 24 hours to 1 hour before your flight’s scheduled departure time.

If you’re flying outside of the United States, you will need to add your passport information online (ahead of your flight) either via My Trips or when you’re checking in online for your flight. However, you must make sure that your passport is valid for 90 days or more from the last date of travel on your flight booking. Also, the name and date of birth on your passport must exactly match that on your ticket. After you’ve checked in online for your flight, you will still need to verify your passport at the airport.

Yes, you can check in online even if you’re not a U.S. passport holder. However, you will have to visit a ticket counter to obtain your boarding pass. 

Aside from checking in for your flight, you can select or upgrade your seat and purchase your baggage allowance, regardless of where you’re travelling to. Remember, only credit card payments are accepted at self-service kiosks. 

Sun Country Airlines’ airport ticket counters open 3 hours before departure for all flights.

The check-in counters at Sun Country Airlines close 45 minutes before departure at U.S. airports and 60 minutes before departure at international airports. However, if you’re flying from Los Angeles (LAX), you must complete your check-in at least 60 minutes before departure, and no later than 90 minutes before departure if your flight departs from St. Thomas (STT).

No, you can proceed directly to the security checkpoint.

TSA Pre✓® is an expedited screening process for U.S. citizens, nationals, and LPRs. It allows pre-approved airline passengers to get screened without having to remove their shoes, light jackets, belts, laptops, and 3-1-1 gels/liquids. 94% of TSA PreCheck passengers waited for less than 5 minutes in December, 2021.

KTN, or Known Traveler Number, is a unique number issued by trusted traveller programs such as TSA Pre✓®. If you provide this number when booking your ticket, you can use the TSA Pre✓® lane at the airport security checkpoints. If you’ve already booked your ticket or did not enter your KTN at the time of booking, you can easily add it later by phone (+1-866-399-0587), online via My Trips, or during online check-in. 

If you’re checking in at Minneapolis−Saint Paul International Airport (MSP), you should have completed your check-in formalities at Terminal 2 at least 60 minutes before your flight’s scheduled departure time. 

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