JetBlue Mint Upgrade

Known as Mint, the business class seats on JetBlue Mint offer a premium travel experience. Major features include fully lie-flat seats, priority check-in, security, boarding, and baggage collection, as well as special meals, beverages, and more. Getting a JetBlue Mint upgrade is quick and easy, as explained below.

JetBlue Mint Upgrade—Major Highlights

When making a Mint upgrade, it pays to remember the points below:

• All types of tickets are eligible for a last-minute upgrade to Mint.
• You will need to make separate reservations if a passenger on your booking wants to fly on a Core seat and the other on a Mint seat, 
• When upgrading to Mint, all the amenities associated with Mint will be automatically added—such as priority check-in, security, boarding, and baggage retrieval (incl. a free second checked bag) extra baggage allowance), as well as fully lie-flat seats (avg. length: 6ft 8in), special meals, beverages, and more. But moving to Mint at the airport does not come with priority check-in, security, boarding, or additional baggage.
• Government and military members are not entitled to discounted Mint rates for flights that are less than 14 hours.
• Mint seats can be purchased with TrueBlue points based on the fare paid by you—but cannot be upgraded with TrueBlue points at the gate.
• If you’re upgrading from a Core to a Mint seat, you must use the same form of payment you used to purchase the Core seat.
• The fees paid at the gate for a JetBlue Mint upgrade will not earn any points, which are earned only on the amount you spend on an individual flight booking. You will also not earn points for upgrading another passenger’s flight at the gate, even if the passenger is on your booking.

How to Upgrade to Mint on JetBlue

You can upgrade a JetBlue flight to Mint only on select cross-country flights on domestic U.S. routes and many international flights.

If your flight offers a JetBlue upgrade to Mint, you’ll be able to upgrade your flight booking:

1. By phone
2. Online via Manage Trips
3. At a JetBlue ticketing office
4. Through your travel agent 
5. At the airport gate 

Note: You cannot upgrade a JetBlue flight to Mint at the airport check-in counter.

JetBlue Upgrade to Mint Online

You can upgrade to Mint online on select domestic and international routes in any of the following ways: 

• Online through Manage Trips
  • Go to official website JetBlue Airlines
  • Select Manage Trips
  • To retrieve your flight booking, enter your:
    • Last name
    • Confirmation code/ticket #
  • Hit the Continue button
  • Select your flight 
  • Follow the prompts to upgrade it
  • Confirm and pay
    Tip. You must use the same form of payment you used to purchase your Core ticket.
• Online/offlinewith points
  • To upgrade to Mint by redeeming your TrueBlue points online, log in to your TrueBlue account, head to Explore Fares, select the Mint option, and follow the prompts to upgrade. 
  • To upgrade to Mint offline, call a JetBlue office in your area, visit a JetBlue ticket office, or contact your travel agent to request an upgrade. 
• With American Airlines Miles. You can now upgrade to Mint with your American Airlines AAdvantage Miles. The number of miles you’ll need for a Mint seat will be based on American Airlines’ partner pricing chart, which is:
  • 50,000 miles for a one-way flight within mainland U.S. and Canada. 
  • 52,000 miles for a one-way flight from/to Mexico, the Caribbean, and Central America.

Note: You’ll need to spend an extra 15,000 AAdvantage Miles for Mint for select routes. When searching on American’s website, make sure the message Operated by JetBlue appears against the search results and award seats are available in Business Class. After you book, you’ll have to call JetBlue directly to choose your Mint seat, since you won’t be able to select a Mint seat through American Airlines. 

JetBlue Upgrade to Mint with Points

To save money, you get an upgrade to a JetBlue Mint seat by redeeming your TrueBlue points. JetBlue’s award rate is directly linked to the cash price of a ticket because the airline uses a dynamic pricing system. In other words, there’s no set rate at which JetBlue points can be redeemed for Mint upgrades. If your points balance is insufficient, you can transfer your points from the following cards to JetBlue’s TrueBlue points: 

• Chase Ultimate Rewards 
• American Express Membership Rewards
• Citi ThankYou Rewards 

You can upgrade to JetBlue Mint offline or online. 

• To upgrade to Mint offline with points:
  • Call the JetBlue office in your area and provide the required details
  • Contact a JetBlue ticketing office in your city and provide the required details
  • Contact the travel agency that issued your ticket and share your Points details
• To upgrade to Mint online by redeeming your TrueBlue points:
  • Log in to your TrueBlue account
  • Go to Explore Fares
  • Select the Mint option
  • On the Payment page, select to pay with TrueBlue points

To learn which JetBlue flights offer Mint seating: 

• Log in to your TrueBlue account 
• Go to the Explore Fares section 
• Choose the Mint option 

If Mint seats are offered on the route selected by you, the number of points required to book your flight will be displayed. If Mint seats are not available on the flight, you’ll be shown a Mint not offered message, along with the number of points required in a different travel class. If you’re booking through the app, you’ll have to click on each flight option to check if Mint seating is offered. You’ll also be able to view whether Mint is offered on your route by way of a green icon next to the city’s name. 

Note

• You can only use TrueBlue points for Award Flights operated and marketed by JetBlue. 
• You can also use your TrueBlue points for select codeshare and interline flights, subject to blackout dates. The number of points required will depend on the codeshare/interline flight’s published base fare at the time of ticketing. 
• Flight changes may result in a change in the number of points required for an upgrade, and will be subject to JetBlue’s flight change policy and fees. 
• If you fail to cancel an Award Flight before departure, you will lose all the points used to book or upgrade your flight, as flight cancellations are subject to JetBlue’s cancellation policies and fees. 
• The JetBlue Mint upgrade fee at the gate will not earn any TrueBlue points. 
• JetBlue TrueBlue points can be pooled by members in a Points Pooling Account. 

JetBlue Upgrade to Mint at the Gate

Yes, you can request a JetBlue upgrade to Mint at the gate. However, your request will be processed on a first-come, first-served basis, depending on seat availability. If you’ve already booked a Core seat (with cash, points, or both) you can move to Mint for an additional fee at the airport gate (but not at the check-in desk). However, moving to Mint at the airport gate does not include free priority security, additional checked baggage, or extra TrueBlue points. 

• You can move to Mint at the airport gate and not the check-in desk.
• You cannot redeem TrueBlue points to move to Mint at the airport gate. 
• The TrueBlue points you earn will be based on the original fare booked by you, so you will not earn additional TrueBlue points for moving to Mint at the airport gate. 
• Your checked baggage is based on the original ticket purchased by you, Mosaic status, and/or JetBlue status. This means if you move to Mint at the gate after paying for checked baggage, you will not receive any refund for it.

JetBlue Mint Upgrade Cost

The JetBlue Mint upgrade cost typically ranges from USD 499 – 699 (or higher), depending on your route type of upgrade (Mint Suite or Mint Lie-Flat seats).

The JetBlue Mint upgrade at gate cost, depending on seat availability and route, may range between approx. USD 499 – 699 (or higher). 

How to Change or Cancel a Mint Seat

1. Tickets purchased directly through JetBlue can be changed or cancelled:
   • Online through Manage Trips
     (retrieve your booking and follow the prompts to change or cancel it)
   • By phone +1-800-JETBLUE. 
2. Tickets purchased through travel agents can be changed or cancelled directly through them. 
3. Award tickets can be changed or cancelled online or by contacting TrueBlue directly.

Note

• Flight changes to Mint tickets are subject to JetBlue’s flight change policy and cancellations are subject to JetBlue’s cancellation policy. 
• You can change or cancel a Mint fare without paying a change or cancellation fee, as long as you change or cancel your flight up to the day before its departure. 
• If you voluntarily cancel a Mint ticket, you will be issued a refund in the form of a JetBlue Travel Credit that you can use to travel later on another JetBlue flight.
• If you standby voluntarily for an earlier flight the same day, your entire Mint fare will be forfeited without compensation rights.
• You can make a same-day change and confirm a seat on another flight the same day if another flight with a Mint seat is available, provided you confirm the seat post-midnight (local time) for a change fee of USD 75 by calling JetBlue. 
• You can make a same-day flight change from a Mint seat to another Mint seat or from a Mint seat to a core seat. If you want to confirm a Mint seat available on another flight, you must exchange your ticket and pay the applicable fare difference. 

Mint Change/Cancellation Fees

• Mint fares can be voluntarily changed or cancelled without paying a change or cancellation fee, provided you change or cancel your flight the day before departure. 
• In case of voluntary cancellations of Mint tickets, the refund amount will be issued (without penalty) as a JetBlue Travel Credit for future travel, provided the cancellation is made the day before the flight’s departure. 
• For voluntary flight changes or cancellations to bookings made through February 28, 2021, no change or cancellation fees will apply. However, when rebooking, you must pay the applicable fare difference. 

Mint Storage

• Mint seats do not provide under-seat stowage, so carry-on bags must be stored in the overhead bin space during takeoff and landing. 
• Mint passengers are entitled to the same carry-on baggage allowance as Core passengers, which is 1 carry-on bag and 1 personal item with the same size and weight restrictions as laid out in JetBlue’s Baggage Policy.

Can I travel with a service animal if I upgrade to Mint seating?

JetBlue allows trained service animals (only dogs) to accompany a passenger with a disability free of charge on Mint seat bookings. However, to accommodate the service dog at the passenger’s feet (outside of the pet carrier), the passenger must forego the use of the reclining feature. For details, refer to JetBlue’s pet policy.

If I upgrade to Mint, can I use a Portable Oxygen Concentrator (POC)?

Yes, you can use a Portable Oxygen Concentrator (POC) on a Mint seat during your flight, as long as: 

• The POC is FAA-approved 
• You provide advance notice to JetBlue
• You present valid medical documentation confirming that you need the POC during the flight 

• You comply with all the requirements relating to its carriage as laid out in Chapter 8 of the SOM. 
• You do not use the reclining feature for accommodating the POC during the flight
• Stow the POC in the overhead bin during takeoff and landing 

Infants, Unaccompanied Minors, Children, and Pets on Mint

• If you upgrade to Mint, remember that:
  • You can travel with a lap infant (below 2 years) on a Mint seat.
  • Unaccompanied minors (UNMRs) are not allowed on Mint seats.
  • Children are allowed on Mint seats, as there are no age restrictions.
  • Pets are not allowed, as there’s no under-seat stowage for pet carriers. 

Frequently Asked Questions